Communication SkillsAgendaIntroductionDefining CommunicationExerciseVerbal CommunicationShort BreakNon-erbal communication!ractical Exam"leEaluationWHAT IS COMMUNICATION FOR YOU?CommunicationCommunication is the process of transferring information from a sender to a receiver with the use of a medium/channel in which the communicated information is understood by both sender and receiverCommunication is the process of transferring information from a sender to a receiver with the use of a medium/channel in which the communicated information is understood by both sender and receiverEXERCISE!Verbal Communication#alk is based on t$o communication skills%ListeningSpeaking&'Verbal()'Voice *#+NE,--'Non-VerbalHOW SHOULD WE SPEA?Clearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageClearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageClearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageClearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageClearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageClearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageClearl.Se"arate facts from o"inion/ocus on one thing at a timeAd0ust .our $a. of ex"ressing to the "ossibilities of the listenerBe su""ortie1e"eat the messageEaluate the effectieness of .our messageA SHORT !REA"##NON$%ER!AL COMMUNICATION& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact& Non-Verbal 2essages!h.sical A""earance#one of Voice3esturesBod. !osition#ouch/acial Ex"ressionE.e Contact&' SECONDS WITH THE"#DEAN44