This page contains a link that takes you to the following article available on the internet free of charge:

Payne, M. (2012) Communication in the palliative care team. Pielęgniartswo I Zdrowie Publiczne (Nursing and public health). 2(1): 39-48.

Published in a Polish journal in in 2012. Note that through a computer glitch the diagram on p. 40 has displaced text (‘pre-funeral’ and ‘death’ appear at the left of the page instead of in the black arrow in mid page).

Link: http://www.pzp.am.wroc.pl/pdf/2012/53.pdf