communication for motivation and employee engagement ... · communication for motivation and...
TRANSCRIPT
Communication for Motivation and Employee
Engagement…..(Motivating employees without
Compensation)
Brian DeMange
PZI International Consulting
People Development Manager
© www.pziconsulting.com
Good Afternoon!!!
© www.pziconsulting.com
Nature tells us…
you’re less likely to get eaten
when you work as a team with an
effective leader
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com
Today I’m going to show you how to
break down that barrier
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com
Being an Effective Leader
Begins With You
• Being self-aware
• Being aware of the impact you have on
others
• Knowing what really matters to you
• Behaving in alignment with your core
purpose and values
• Expressing yourself authentically
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Who are You?
© www.pziconsulting.com
Perception
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
“All our knowledge has
its origins in perception”
- Leonardo da Vinci
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
SILK
© www.pziconsulting.com
Color Energies on a Good Day
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Fiery RedBold
Assertive
Results-driven
Action-oriented
Determined
Sociable
Dynamic
Demonstrative
Enthusiastic
Persuasive
Sunshine
Yellow
Cool BlueDeliberate
Precise
Cautious
Questioning
Formal
Caring
Encouraging
Sharing
Patient
Relaxed
Earth Green
© www.pziconsulting.com
Color Energies on a Bad Day
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Fiery RedAggressive
Confronting
Driving
Overbearing
Intolerant
Excitable
Frantic
Indecisive
Hasty
Flamboyant
Sunshine Yellow
Cool BlueStuffy
Indecisive
Suspicious
Cold
Reserved
Docile
Bland
Plodding
Reliant
Stubborn
Earth Green
© www.pziconsulting.com
Recognizing Type & Adapting
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
• Recognise why you find some people
‘difficult’.
• Develop strategies to improve your
communication.
• Create an inspiring, motivating and
productive environment.
© www.pziconsulting.com
Your Color Mix
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
We each have all
four color energies
within us; it is the
combination of the
four energies that
creates the unique
YOU.
2 1
34
© www.pziconsulting.com
Colorful words activity
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com
What Colors Do You Lead
With?
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com
When It Comes To Teamwork..
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
We’re all in the same boat.“Sure glad the hole isn’t at our end.”
© www.pziconsulting.com
Leadership: You Can’t Do It
Alone
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
• Human connection require exceptionallistening – you have to understand the perspective of others.
• Leadership requires interacting with others in ways that promote connection, collaboration, confidence, and competence.
© www.pziconsulting.com
Leadership & Employee
Engagement
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
• Gallup surveys suggest managers account for up to 70% of
variance in engagement, and that consistent communication is
connected to higher engagement.
• An engaged employee is highly motivated, absorbed, and
energetic about their work; resulting in more effort and
productivity.
“15% of your earning potential comes from knowledge and
direct skills… 85% comes from your leadership and
interpersonal skills.” - Dale Carnegie
© www.pziconsulting.com
Shortcuts
Sunshine Yellow:
DO IT TOGETHER(INVOLVE ME)
Fiery Red:
DO IT NOW(BE BRIEF, BE BRIGHT,
BE GONE)
Cool Blue:
DO IT RIGHT(GIVE ME THE DETAILS)
Earth Green:
DO IT
HARMONIOUSLY(SHOW ME YOU CARE)
© www.pziconsulting.com
Motivating the Color Energies
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
• Fiery Red energy is motivated by ...
• Sunshine Yellow energy is motivated by ...
• Earth Green energy is motivated by ...
• Cool Blue energy is motivated by ...
© www.pziconsulting.com
Motivators
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Variable stimulation
Encouragement
Involvement
Appreciation
Prospects and opportunities
Recognition
Challenge and competition
Striving for excellence
Being in control
Reliability
Freedom and flexibility
Earning respect
Personal engagement
Experimentation
Being needed
Interdependence
Stability
Order
Accuracy
Stretching Goals
Clarity
Consistency and quality
Critical problemsolving
Security
Striving for excellence
Critical problemsolving
Earning respect
Stretching Goals
Challenge andcompetition
Being in control
Variable stimulation
Prospects and opportunities
Experimentation
Involvement
Recognition
Freedom and flexibility
Encouragement
Appreciation
Personal engagement
Being needed
Interdependence
Stability
Reliability
Order
Security
Accuracy
Clarity
Consistency and quality
© www.pziconsulting.com
Blockers
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Lack of progress
Long, drawn-out timescales
Being told what to do
Boredom
Limited options
Rigid parameters
Lack of flexibility
Working alone
Too much detail
Not being acknowledged
Impersonal atmosphere
Lack of consideration for others
Not being valued
Disharmony/conflict
Lack of support
Carelessness
Time Pressure
Too much uncertainty
Confusion
Lack of structure
Poor organisation
Inefficiency
Lack of focus
Lack of credibility
Inefficiency
Lack of focus
Lack of credibility
Lack of progress
Long, drawn-out timescales
Being told what to do
Boredom
Limited options
Rigid parameters
Lack of flexibility
Working alone
Too much detail
Not being acknowledged
Impersonal atmosphere
Lack of consideration for others
Not being valued
Disharmony/conflict
Lack of support
Confusion
Lack of structure
Poor organisation
Carelessness
Time Pressure
Too much uncertainty
© www.pziconsulting.com
My Motivation as a Leader
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
• What do I most want to achieve as a leader?
• What opportunities do I want to capitalise on?
• What am I most excited about in my role?
• Where are there opportunities for me to make a difference?
• What matters most to me as a leader?
• What do I feel is my core responsibility as a leader?
• What do I most want to get right?
• Where can I aim to achieve even higher standards?
© www.pziconsulting.com
Motivating the Color Energies
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Motivating the
color
energies…
Activity
© www.pziconsulting.com
Going Up?
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com
Carl Jung
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com
Thank You for Your Time and
Energy Today!
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
• The Red Energy in us says, “We should have finished this 30 minutes ago!”
• The Blue Energy in us calculates, “Did we have enough data to back this up?”
• The Green Energy in us worries, “Did everyone feel good about the experience?”
• The Yellow Energy in us shouts, “What a great group! This was fun!”
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
© www.pziconsulting.com© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Thank you!Brian DeMange
256-489-0092
www.pziconsulting.com
Look for us on