communication
TRANSCRIPT
BUSINESS ENGLISHWELCOME BACK!
TODAY’S AGENDA
Speech? Speech - general guidelines Step-by-step guide Exercises
SPEECH?
Speech is not writing Speech happens now Attention is critical Requires support
SPEECH - GUIDELINES
Deal with stress… Preparation is key…
Clear objective Clear structure Transparent language Support
Images, graphs, slides, whiteboard, etc.
THE STRESS CONE
Cooperative, constructive, receptive, open-minded, flexible, patientCompetitive, narrow-minded, stereotypical behaviourAnimosity, aggressive, reflex behaviourCruel, ”take no prisoners”, panic
Low stress
High stress
Intellectual capacity
STEP-BY-STEP GUIDE 1
Who are you talking to? What do they know and need?
What is your message? What can you do to support your message in terms of visual aids, or similar?
STEP-BY-STEP GUIDE 2
Prepare yourself Choose an outline Write and revise manuscript Rehearse speech Prepare props, slides, questions and activities
STEP-BY-STEP GUIDE 3
Outline Informative
Background to conclusion
Persuasive Inverted informative
Conclusion to conclusion
STEP-BY-STEP GUIDE 4
Example Scope Objective Expectations
First, First, First Second, Then, After that Third, Last, Finally
STEP-BY-STEP GUIDE 5
Exercise Use the outline below to give us the first part of a speech. You pick the subject. Scope Objective Expectations
First, First, First Second, Then, After that Third, Last, Finally