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CITY OF TUCSON, ARIZONA WATER DEPARTMENT
Communicating the Reclaimed Water Message
Blue Ribbon Panel – Public Perceptions Working Group Presented by Karen Dotson
Backflow Prevention/Reclaimed Water Program Coordinator Tucson Water, Tucson, Arizona
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Tucson, Arizona
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
How Does Tucson Communicate the Reclaimed Water Message?• By putting reclaimed water into the “context” of the
total water supply - talking to the community about current & future water supply issues
• By operating a 24/7 reclaimed water system – delivering irrigation water for 27 years
• By making the community aware of the reclaimed water system - providing various types of informational materials and programs
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water as Part of the Long-range Water Supply Plan
0
50,000
100,000
150,000
200,000
250,000
300,000
2000 2005 2010 2015 2020 2025 2030 2035 2040 2045 20502000 2005 2010 2015 2020 2025 2030 2035 2040 2045 2050Year
Volu
me
(Acr
e –
Feet
)
Future Supply
Ground Water
Colorado River Water
Reclaimed
Total Demand
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
A Long History of Water Awareness
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
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2”- 3”3”- 4”
Water Level Decline & Subsidence
Subsidence 1987 - 1998
Total Water Level Decline1947 - 2000
50’-100’100’-150’
150’-200’
Inches
More Than 200’
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Effluent – Yesterday & Today
• Yesterday - Disposal challenge
• Today - Resource opportunity
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Resource Alternatives for Wastewater
• Reclaimed water system
• Aquifer augmentation
• Environmental restoration & habitat creationBooster Pumps at Tucson Water
Reclaimed Water Production Facility
Secondary Effluent Recharge Basins
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Metropolitan Effluent Entitlement (acre-feet/year)
0Tucson Sec. InteriorPima County Oro Valley Metro
Water
Total Effluent Entitlement
Reclaimed Usage
5000
10000
15000
20000
25000
30000
35000
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Operating Tucson’s Reclaimed Water System
University of Arizona Football Stadium is irrigated with Reclaimed Water
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Production
N Extraction Wells
Santa Cruz River
NN
Wastewater Treatment Plant
Recharge Basins
Sweetwater Wetlands
Reclaimed WaterTreatment Plant
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Distribution System
Pipelines• 160 miles
Peak Day• 29 MGD
System Pressure• 200+ - 10 psi
2009 Deliveries• 17,000+ acre-feet
(enough water for 106,000 people for one year)
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Annual Reclaimed Use by Customer Category
18 Golf Courses18 Golf Courses
52 Schools52 Schools
39 Parks39 Parks
OtherOther
Other ProvidersOther Providers
16%
7%
8%
11%
CY 2009 deliveries – 17,249 ac-ft
58%
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Community Awareness
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Purple – the Reclaimed Water Color
Pantone #512
Specified by Uniform Plumbing Code & in ADEQ regulations for various pipes, appurtenances & signs
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Logo
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Identifying Reclaimed Water Pipes & Appurtenances
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Website (www.tucsonaz.gov/water/reclaimed)
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Display
A portable display board showcases Tucson’s reclaimed water system at public meetings & conferences
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Customer Newsletter
A newsletter is sent to all reclaimed water customers once a year
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water School Program
Special materials are provided to schools
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Tours - Sweetwater Wetlands
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Surveys
This information piece was developed in response to a UA survey that identified lack of understanding of the need for backflow prevention among reclaimed water customers
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Other Information
• Cross-connection specialists with reclaimed water training
• Customer forums
• Videos
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Reclaimed Water Song
5th graders wrote a reclaimed water song that they sang at the dedication of their school’s new reclaimed water irrigation system
TUCSON WATER DEPARTMENT, TUCSON, ARIZONA
Questions?
Contact:Karen DotsonTucson WaterTucson, Arizona, USA
http://www. tucsonaz.gov/water