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Commissioning Employment Support 6 th December 2019 Gerry O’Kello – London Borough of Newham Jean Cole – Newham College Helen Seraphin – LBN Workplace

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Page 1: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Commissioning Employment Support

6th December 2019

Gerry O’Kello – London Borough of Newham

Jean Cole – Newham College

Helen Seraphin – LBN Workplace

Page 2: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

What is commissioning?

Page 3: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Why is commissioning important?

• Commissioning is a key function of social services

• Through commissioning, we are able to address/meet the current and future needs of its local population

• Commissioning activities will raise consciousness about unmet needs and assures service quality

• Commissioning will make sure that needed services are provided and will promote the best use of resources

• Commissioning is about managing the balance between primary, acute and community care, and managing the expanding private and voluntary sectors

Page 4: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

What services do we commission?

Domiciliary Care (community)

Range of services, including Carers support,, Healthwatch, Link Workers. Mix of IBU and statutory external

Joint Service with CCG –Equipment via Enabled Living EBU.

Currently provided by external agencies via Dom Care Framework Major remodel ongoing

Over half of these services are provided via Good Support Group EBU

£28m p.a. £3m p.a.£17m p.a.

Community Equipment & Telecare

Residential & Nursing Care

Day Opportunities

servicesPreventative/ Community

Services

Care & Support in Sheltered/Extra Care

Housing

£7m p.a. £4m p.a.£1.5m p.a.Large framework with 14 external providers.

All external provision. Exploring building or purchase of LBN owned property with care provided externally

Page 5: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Newham in London

Page 6: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Newham Council

• In east London (near Tower Hamlets, Hackney, Waltham Forest, Redbridge, Greenwich)

• Population 338k (72% BME, over 64.8% aged18-64)

• In the 10 most deprived councils in 2010 in London

• Employment scale Newham ranked now 7th compared 32nd in 2010

• No longer in 20 most deprived local authorities in 2015

• Since 2007 Workplace achieved 40,000 job outcomes for its residents

Page 7: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Slide 7

Newham’s Improving Index of Multiple Deprivation

Newham’s Improving Index of Multiple Deprivation

Page 8: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Where we are in Newham?

Gerry O’Kello - LBNDerek Barett – LBN Workplace

Page 9: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Workplace

• Workplace is Newham’s jobs brokerage, bringing together a comprehensive range of personalised, integrated services to both Newham residents and employers.

• local unemployed and under-employed people, access to training provision and business support services as well as supporting local employers’ recruitment needs free recruitment to employers

Page 10: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

• In Newham alone, we estimate that by 2025 there will have been £22 billion invested, creating new jobs and opportunities and more than 35,000 new homes.

That includes: £3.7 billion regeneration project underway in Canning Town

and Custom House, set to deliver an additional 10,000 homes

£1 billion development of an Asian Business Port at Royal Docks agreed with Chinese developer ABP to deliver retail,

leisure, and office space

£3.5 billion 10 year regeneration project now agreed at Silvertown Quays and a further 10,000 new homes

Page 11: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

The Service – Offer for Employers

• Workplace helps businesses find the right staff quickly and efficiently. Employers are allocated a dedicated account manager who will help with every step of the recruitment process, including:

• Section 106• Disability Confident

Training• Recruitment & selection

Page 12: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

The Workplace Offer to Residents

Residents are assessed to understand their needs and allocated an advisor to support them on the journey into work.

• Support into work

• In-work support

• Training & Work experience

Page 13: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Our Obligation? • Government Employment

policies

• Improving Lives - The Green Paper

• Disability employment gap

• Benefits of employment

Page 14: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Where we are in Newham?

• Our vision

• Newham Employment Strategy

• Local employment market

• Supported Employment Team at Workplace

• Other Initiatives

Page 15: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

What is Supported Internship • A collaborative venture between key partners

which aims to give young people the skills to move into employment

• Designed to develop transferable skills knowledge and attitudes in readiness for paid employment.

• Have a track record of success in enabling young people with learning disabilities to gain direct work within top businesses.

Page 16: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

What is Supported Internship Continued

Internship

Business

Supported Employment

Local Authority

Education

Work-based learning programme for people with disabilities

•12 month internships – 3 rotations, term time in different departments, over the academic year

(Job Coach- Supported Employment)

•On-site classroom teaching- assessing progress and developing Work skills. i.e. problem-solving.

(Tutor - Education)

•Goal - Achieve competitive employment

Page 17: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Employers we work with

• Newham University Hospital – 12 interns

• John Lewis/Waitrose – 12 interns• London Borough of Newham – 15

interns• ASDA Supermarket – 10 interns• Greater Anglia Trains – 2 interns• All are based at the employer’s

premises with a teacher, job coaches and extra job coaches through Access to Work.

Page 18: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Employment support Pathway for all people with health and social care needs in Newham

Supported Internships NSIP

APPRENTCESHIPS

WorkplaceAll initial contacts and case

management or sign Posting

Paid or self-employment

Transition, Schools, Colleges or Universities

community/3rd sector org and day opportunities employment providers

Assessment and Care Management

Specific SET employment assessment and support by

SEO

Micro-enterprise or disabled entrepreneur(Spece4Me or London

Small Business Centre )

Princes Trust(Entrepreneurs or

supported internships)

Paid or self-employmentPaid or self-employment

Does the person

Require extra

Support

Paid or self-employment

All Employers

Page 19: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Micro Enterprise

Other internships

Team of the Year Award

Other Initiative

SET Performance

(ASCOF)Individual

placement and support

Bright Futures

Initiative

NSIP

Page 20: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Working with Employers

Workplace employer engagement Matching and screening candidates, providing vibrant, aspiring and diverse applicantsDisability AwarenessAdvice and support for employersOngoing in work support

Key to success for local employment Mayoral support, employer support and close partnership working

Page 21: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Impact of Workplace Supported Employment TeamPercentage of adults with learning disabilities in paid employment

Relative Placement in London

Newham 2011-12 2.8% 31/33

Newham 2012-13 3.0% 30/33

Newham 2013-14 2.7% 32/33

Newham 2014-15* 4.4% 23/33

Newham 2015-16 7.8% 14/33

Newham 2016-17 10.1% 10/33

Newham 2017-18 11.5% 7/33

The Supported Employment Team (SET) has had significant positive impact on the employment outcomes for Newham residents with Learning Disabilities in the rankings in the Adult Social Care Outcomes Framework (ASCOF).

Percentage of adults with learning disabilities in paid employment

Relative Placement in London

Newham 2011-12 2.8% 31/33

Newham 2012-13 3.0%30/33

Newham 2013-14 2.7%32/33

Newham 2014-15* 4.4%

23/33

Newham 2015-16 7.8% 14/33

Newham 2016-17 10.1% 10/33

Newham 2017-18 11.5% 7/33

Newham 2018-19 11.1% 10/33

Page 22: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Team Success

• ERSA Team of the Year nomination 2018 & 2019

• BASE Team of the year award

Page 23: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Questions to take away with you

• What should we be working together on to reduce the disability employment gap ?

• How does the work of your organisation link with the employment?

• What can we do to build links and awareness of each other’s work?

Page 24: Commissioning Employment Support 6th December 2019. GERRY … · • Recruitment & selection. The Workplace Offer to Residents Residents are assessed to understand their needs and

Making Supported Employment Work in an Increasingly Competitive Job Market

5th November 2018

Gerry O’Kello - LBNDerek Barett – LBN Workplace

[email protected]

[email protected]

[email protected]

Thank you – Any Questions?