commissioning and the third sector health network skyers-poorman research and consulting
DESCRIPTION
Purpose of the Health Network Providing a mechanism for an ongoing dialogue with a range of statutory partners Enabling and supporting a wide range of voices from voluntary infrastructure agencies to speak about health inequalitiesTRANSCRIPT
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Commissioning and the Third Sector Health
Network
Skyers-Poorman Research and Consulting
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One East Midlands
• Supporting the development of Third Sector organisations across the East Midlands
• Ensuring that there is a consistent collective voice on issues that matter most to the sector
• Working in partnership to improve health and social care services
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Purpose of the Health Network
• Providing a mechanism for an ongoing dialogue with a range of statutory partners
• Enabling and supporting a wide range of voices from voluntary infrastructure agencies to speak about health inequalities
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The Context For Commissioning
• Best Value to involve – putting communities in control
• World Class Commissioning
• The Operating Framework for 2008-09
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Preparing to for the future
• Economic downturn - times are getting hard
• Outcome of the general election
• Lack of investment in strategic relationship
• Survival depends on better understanding of a changing market place
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What are the World Class Competencies
• Locally lead the NHS
• Steer the local health agenda
• Brand recognition for quality services in community
• Stimulate discussion and provide credible and timely information
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Shared intelligence
C - collect O - onceU - usedN - numerousT - times
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Working in Partnership
• What is meaningful engagement and how can we work in partnership?
• Why? Because World Class Commissioners lead continuous and meaningful engagement with the sector to inform strategy, and drive quality, service design, and resource utilisation
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Working in Partnership
• Access to critical market intelligence
• Informed business investment decisions that are value for money
• Innovative service improvement approaches
• Joint approaches to needs assessments
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Analyse the Market
NHS Nottingham City will gather information and baseline data on the performance of existing Healthcare markets. For the NHS Nottingham City this starts with gathering evidence on:
Quality and Outcomes• Access• Choice• Value for Money• Appropriateness
Characteristics of demand:-• Existing patterns of demand for services/JSNA• Projected changes in demand
Characteristics of supply• Provider landscape• Existing and future capacity.
Is the service, meeting the needs of patients from diverse communities?
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Capacity Building
Move away from deficit model to shared learning involving:
• Commissioners
• Communities
• Third sector
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Some Challenges
• Are consortia a meaningful way to ensure the sector plays a role in new market – are there other options?
• How to ensure procurement and contracting processes are consistent, transparent and equitable?
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Focusing on getting it right
Input from all relevant sources, research, statistics, studies, but especially from:
• Communities• Experts in the Third Sector• Knowing the challenges before designing a
service
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Focus on getting it right
• Better understanding of the procurement and contracting process
• Equitable approach to contract compliance and quality assurance systems
• Shared approach to managed risks
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How can we recognise success?
• Partnerships
• Transparency and mutual trust
• Utilising existing community networks not duplicating
• Involving the most hard to hear not those who are loudest
• Getting local engagement right
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A level playing field
• How can we ensure that the sector has an equal voice on new and existing commissioning priorities?
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Learning from good practice
• NHS Nottingham City in partnership with Nottingham CVS
• Capacity building of third sector organisations
• Tender skills
• NHS Nottingham City Procurement Training
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Thank you
Sophia Skyers and Janet Poorman sophia@skyers-morris .co.uk