commercial track 2_udp solution selling made simple

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EMEA Barcelona May 20th – 21st UDP solution selling, made simple Charlie Smith & Phil Maynard

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Page 1: Commercial track 2_UDP Solution Selling Made Simple

EMEA

BarcelonaMay 20th – 21st

UDP solution selling, made simple

Charlie Smith & Phil Maynard

Page 2: Commercial track 2_UDP Solution Selling Made Simple

Scene 1:

Somewhere in the city a stressed out IT Manager is visiting his doctor…

Copyright © 2014 CA. All rights reserved.

Page 3: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Next-generation unifieddata protection Protect and manage thousands

of Windows & Linux nodes, quickly & easily

Agentless, single pass backup for virtual host protection

Hybrid agent for physical system protection with local, or centrally managed granular recovery

Recovery Point Server provides global deduplication across nodes, jobs and sites

Virtual Standby for DR Built-in, WAN optimized

replication Full System HA AES encryption Jumpstart data seeding Tape archive, with in-place

re-hydration

Unified Data Protection

Copyright © 2014 CA. All rights reserved. 3

Unified Management Console

Virtual Protection

Recovery Point Server(Global Deduplication)

Virtual Standby

Replication

High AvailabilityPhysical

Protection

Unified Architecture

Tape Archive

Page 4: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

One, simple, unified management console

One, simple, unified management & reporting console, to manage the full data protection lifecycle

“Getting Started” wizard

Intuitive workflow based protection strategies, plans & tasks

Web-based management console enables web browser-based access from anywhere, including mobile devices

Designed to extend with 3rd party integrations

Detailed reporting & logs

Unified management console

Copyright © 2014 CA. All rights reserved. 4

Page 5: Commercial track 2_UDP Solution Selling Made Simple

NEW

Full Backup A

Incremental A1

Incremental A2

Incremental A3

Incremental A4

Full Backup B

Incremental B1

Incremental B2

Full Backup

Free space

Infinite Incremental 2

Infinite Incremental 1

Infinite Incremental 4

I2 Technology Traditional Solution

Infinite Incremental 3

arcserve® UDP

Block level infinite incremental (I2 Technology)TM

Eliminates the need for second full backup

Uses less disk space and network bandwidth

Works in conjunction with deduplication, to improve capacity savings

Ideal for cloud or remote site protection

Significant backup job merge performance improvements, as only the deduplication index file needs to be updated, when duplicate recovery point data exists

Block-level incremental backup

Copyright © 2014 CA. All rights reserved. 5

Page 6: Commercial track 2_UDP Solution Selling Made Simple

Recovery point server

Copyright © 2014 CA. All rights reserved. 6

arcserve® UDP

Recovery Point Server, capacity optimized backup

Recovery Point Server (RPS) helps reduce storage requirements, bandwidth usage & accelerates protection & recovery across sites

Provides global deduplication: Data is deduplicated across nodes, jobs & sites

WAN optimized replication:1-2-many & many 2-1

Jumpstart: Data seeding to speed remote site deployment

Reduces load on production systems, by offloading merge & backup catalog generation to RPS system

In place re-hydration of data for fast granular restore (including restores from tape)

REMOTE SITEPRIMARY SITE

MSP / PRIVATE CLOUD

TAPEBACKUP

GLOBALDEDUPE

DEDUPLICATED DATA

DEDUPLICATED DATA

DEDUPLICATED DATA

RECOVERYPOINT SERVER

RECOVERYPOINT SERVER

WINDOWSWORKSTATIONS

WINDOWSSERVERS

PHYSICAL ORVIRTUAL SERVERS

DESTINATIONRPS

DEDUPLICATED DATA

DEDUPLICATED DATA

APPLICATIONSERVERS

CENTRALIZEDMANAGEMENT

WAN OPTIMIZEDREPLICATION

Page 7: Commercial track 2_UDP Solution Selling Made Simple

Built-in replication

Copyright © 2014 CA. All rights reserved. 7

arcserve® UDP

Built-in replication

Proven block-based RPS to RPS replication, with global deduplication

Data can be replicated to multiple RPS servers

Unidirectional communication via HTTP tunnelling to eliminate configuration issues with NAT & firewalls

Restart failed jobs at last block

Advanced scheduling & differential retention

Replication task verification upon completion

Concurrent job support

Supports compressed, encrypted & deduplicated backups

TERTIARY SITE

PRIMARY SITE REMOTE SITE

WAN OPTIMIZEDREPLICATION

CENTRALIZEDMANAGEMENT

DESTINATIONRPS

DESTINATIONRPS

Page 8: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Jumpstart data seeding

Offline synchronization accelerates deployment of remote Recovery Point Servers and improves data transfers

Ideal for environments with limited bandwidth or charge-by-the-usage connections

Reduce your exposure when protecting data offsite

Supports public clouds such as Amazon, Azure, Rackspace and others, who offer data import services (Requires an RPS in the cloud)

Can eliminate the need to use tape

Jumpstart data seeding

Copyright © 2014 CA. All rights reserved. 8

Fast Synchronization

Imp

ort

Dat

asto

re

Exp

ort D

atastore

COURIER SERVICE

RECOVERY POINT SERVER

PUBLIC & PRIVATE CLOUD

REMOTE SITE / CLOUDPRIMARY SITE

CENTRALIZEDMANAGEMENT

Page 9: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Full system high availability

Integrated with arcserve UDP console

Protects Windows Full Systems and Linux (OS, Apps, Data)

Continuous full system replication enables near-instant recovery of entire system including business applications, files & data

Automated DR testing and/or push-button fail-over, fail-back

WAN optimized replication & jumpstart data seeding, for remote sites

Supports P2V, cross-hypervisor V2V & V2P failback via BMR

Supports DAS, SAN, NAS & cloud storage

Full system high availability

Copyright © 2014 CA. All rights reserved. 9

STANDBY REPLICA

AUTOMATED, APPLICATION-AWARE FAILOVERNETWORK REDIRECTION & FAILBACK

REMOTE SITEPRIMARY SITE

PHYSICAL OR VIRTUALREPLICA SERVERS

LOCAL &REMOTE USERS

USER TRANSPARENTFAILOVER & FAILBACK

WINDOWS, LINUX,PHYSICAL OR VIRTUAL

FILESDATABASESAPPLICATIONS

SERVER HEARTBEAT MONIITORING

WAN OPTIMIZEDREPLICATION

CENTRALIZEDMANAGEMENT

Page 10: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Assured Recovery®

Enables automated disaster recovery testing of business-critical systems, applications & data, on a separate, replica server

Non-disruptive process avoids business downtime and impact to production systems

Recovery testing can be fully automated, or performed on a scheduled basis, as needed

Assured Recovery reporting provides evidence of system recoverability for compliance auditors

Assured recovery®

Copyright © 2014 CA. All rights reserved. 10

DR TEST REPLICA

REMOTE SITEPRIMARY SITE

PHYSICAL ORVIRTUAL SERVERS

LOCAL &REMOTE USERS

FILESDATABASESAPPLICATIONS

PHYSICAL OR VIRTUAL SERVERS WAN OPTIMIZED

REPLICATION

CENTRALIZEDMANAGEMENT

Page 11: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Agentless backup for VMware & Hyper-V host environments

Enables single-pass backup of all VMs without the need to install software agents on each VM

Integrates with VMware vStorage API’s

Only backs up changed blocks

Application consistent (Exchange, SQL etc.) & transaction-log purge

Easily recover individual files & folders from within each VM

Centralized node, group & plan management from UDP Console

Agentless backup for VMware & Hyper-V

Copyright © 2014 CA. All rights reserved. 11

PRIMARY SITE

PROTECTS VMs, VOLUMES, FILES,DATABASES, APPLICATIONS &RAW DEVICE MAPPINGS (vRDM & pRDM)

vSPHERE FARM OR HYPER-V

FULL VM RESTORE& GRANULAR RESTORE

GRANULAR RESTOREDIRECTLY FROM TAPE

PRIMARY SITE

RECOVERYPOINT SERVER

TAPE BACKUP

DISK, TAPEOR CLOUD

GLOBALDEDUPE

CENTRALIZEDMANAGEMENT

Page 12: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Local & remote virtual standby

Periodic, image-based system, application & data protection for physical servers & VMs

Replicate to remote location (remote office, DR site, MSP & Cloud)

Run recovery point conversion into VHD or VMDK formats at the remote site to a virtual server

Register with Hypervisor

Server heartbeat monitoring

Automated or manual failover to remote resources

Local & remote virtual standby

Copyright © 2014 CA. All rights reserved. 12

PHYSICAL OR VIRTUAL REPLICASERVERS

PHYSICAL OR VIRTUAL SERVERS

RECOVERY POINT SERVER

VIRTUALSTANDBY

PROXY

BMR

RECOVERY POINT SERVER

LOCAL &REMOTE USERS

PRIMARY SITE

WAN OPTIMIZEDREPLICATION

GLOBALDEDUPE

REMOTE SITE

CENTRALIZEDMANAGEMENT

Page 13: Commercial track 2_UDP Solution Selling Made Simple

Scalability

Copyright © 2014 CA. All rights reserved. 13

arcserve® UDP

Scales from small to large environments

For large organizations looking to scale out arcserve UDP, individual elements or roles can be installed individually to increase performance & scalability

In smaller organizations or remote offices solution elements or roles can be combined on a single host or node to reduce cost and complexity

SINGLE UDP SERVER MANAGEMENT CONSOLE RECOVERY POINT SERVER TAPE ARCHIVE AGENTLESS PROXY VIRTUAL STANDBY PROXY

PRIMARY / LARGE SITE REMOTE / SMALL SITE

TAPEBACKUP

DESTINATIONRPS

WORKSTATIONS

PHYSICALSERVERS

VIRTUAL HOSTSERVERS

GLOBALDEDUPE

WAN OPTIMIZEDREPLICATION

RECOVERYPOINT SERVER

AGENTLESSPROXY

VIRTUALSTANDBY

PROXYDISK, TAPEOR CLOUD

RECOVERYPOINT SERVER

CENTRALIZEDMANAGEMENT

Page 14: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Tape archive

Migrate RPS recovery points to tape, for archival and/or compliance purposes

UDP Premium & Premium Plus editions include the full arcserve® Backup functionality: -

File-based backup to disk, tape & cloud (Amazon, Azure, Cloudian, Eucalyptus, Fujitsu etc.) SRM, file archiving & infrastructure visualization

Exchange, SQL, SharePoint, File Server, IIS, Oracle, Informix, SAP, Sybase, Lotus, vSphere, Hyper-V, Xen, Linux, UNIX, Mac, NAS NDMP etc.

Application-aware backup & granular recovery

Centralized mgmt., reporting, alerting & global dashboard

Tape archive

Copyright © 2014 CA. All rights reserved. 14

Page 15: Commercial track 2_UDP Solution Selling Made Simple

arcserve® UDP

Unified reporting

Unified reporting for arcserve UDP & arcserve Backup: -

- Managed capacity reporting

- Detailed status reports across physical & virtual nodes

- Backup size trend reporting

- Virtual Standby reporting

- Host-based Backup reporting

- Alert reporting

Detailed logs

Schedule the creation & email distribution of reports in multiple formats (PDF, CSV, HTML)

Unified reporting

Copyright © 2014 CA. All rights reserved. 15

Page 16: Commercial track 2_UDP Solution Selling Made Simple

Case study 1: Global MSP

Copyright © 2014 CA. All rights reserved.

Customer Profile− Founded in 2004, services delivered from 60+ datacenters w/w− Provides private & public cloud services, hosting & managed services

Challenges− To simplify management, increase efficiency & enable scalability

Solution− CA arcserve UDP

Benefits− Delivers simple, centralized recovery management across its client base− Provides Replication & High Availability clusters, enables failover between datacenters

in minutes, which helps ensure customer systems suffer negligible downtime, which helps the service provider meet service level agreements

16

Page 17: Commercial track 2_UDP Solution Selling Made Simple

Case study 2: Service & reputation

Copyright © 2014 CA. All rights reserved.

Customer Profile− Nationwide Gas Station currently operates and licenses over 300 locations in more than

40 states, offering outstanding value and service at attractive and convenient locations. They expects to sell over 4.5 billion gallons of petroleum this year.

Challenges− The biggest challenge was their need to consolidate into one solution. Needed the ability

to recover in seconds to rebuild servers and get applications to functional state. Having our solution enabled their current SLA's and HA windows to be met at a 99.9% rate.

Solution− CA arcserve UDP (Protecting email, HR, Finance & file server data)

Benefits− Solution requires little manual intervention & the IT team was able to implement the

solution quickly & easily, without having to invest in external consultancy

17

Page 18: Commercial track 2_UDP Solution Selling Made Simple

Prescription

Take one arcserve UDP pill and get: -

Flexible licensing

Simple deployment

Unified management console

Physical and (agentless) virtual backup

Local and remote virtual standby

Platform and application breadth

Recovery Point Server

Global deduplication

Built-in replication

Full System High Availability

Tape archive

Assured Recovery®

Copyright © 2014 CA. All rights reserved. 18

Page 19: Commercial track 2_UDP Solution Selling Made Simple

Side effects by not choosing arcserve UDP

CommVault: Expensive and complex

Symantec: Well just read the news!

Veeam: Got physical…NOT!!!

Unitrends: Hardware appliance, who?

AppAssure: Tape anyone?

Copyright © 2014 CA. All rights reserved. 19

Page 20: Commercial track 2_UDP Solution Selling Made Simple

Questions

Copyright © 2014 CA. All rights reserved.

Page 21: Commercial track 2_UDP Solution Selling Made Simple

Legal

Copyright © 2014 CA. All rights reserved. Microsoft, Windows, Windows Azure, Windows Server, Hyper-V,

Active Directory, SQL Server, and SharePoint are registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries. UNIX is a registered trademark of the Open Group in

the United States and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and

other countries. IBM, Lotus, Domino, AIX and Informix are trademarks of International Business Machines

Corp. in the United States, other countries, or both. All other trademarks, trade names, service marks and

logos referenced herein belong to their respective companies.

THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. CA Technologies assumes no

responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY

APPLICABLE LAW, CA TECHNOLOGIES PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OF

ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will CA Technologies be

liable for any loss or damage, direct or indirect, in connection with this presentation, including, without

limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA Technologies is

expressly advised of the possibility of such damages.

Copyright © 2014 CA. All rights reserved. 21