commercial insurance for municipalities in nh
TRANSCRIPT
COMMERCIAL INSURANCESOLUTIONS FOR MUNICIPALITIES IN
NH
PRESENTATION OVERVIEW
1. About Davis & Towle Public Entities Division
2. State of the commercial Insurance marketplace
3. Coverage Overview
4. Emerging Issues
5. Obtaining a Quote
6. Account Management
We are…
The Public Entities Divisionof
Davis and Towle
Davis & Towle Group, Inc.:• Providing insurance services to the
municipal marketplace since 1959• Family owned and operated for 3
generations• Only agency in NH with dedicated public
sector dept. • Currently serving over 50 public entities
in New Hampshire
JEFF REARDONDirector of the Public Entities Division
◉ 12 years with Davis & Towle Group
◉ Working primarily in public sector
◉ Oversees the division, liaison between clients and carriers, maintains overall sense of client satisfaction
Many of you may know…
DEBBIE LEWISMunicipal Account Manager
◉ 25 Years with the PLT before joining the Davis and Towle family.
◉ Designated Account ManagerClaims
Schedule MaintenanceBilling
Certificate Requests and InformationPolicy Questions
◉ Also a point of contact for you during quoting process.
.
Public Entity Specific Public Entities enjoy numerous options Both Commercial and Pool Options viable in many
states Commercial Insurers are plentiful from small to large
insurance companies, National and Regional State Marketplace Examples: CT, ME, NY Products and Services may vary between companies For the most part, “Core” coverages are similar Typically “Specialist” Underwriters, and Service
Providers
State of the Commercial Marketplace
Underwriting Discipline Ability to tap into Knowledge /
Experience within larger organization Spread of Risk Scale (written premiums and
reinsurance costs) Paired with agency partners, the duo
helps ensure the right coverage at the right price.
How do Commercial Insurance Companies with profit motive remain
price competitive with non-profit Pools?
◉Property
◉Workers Comp
◉Liability
◉Unemployment
Insurance
BREAKDOWN OF COVERAGE
Real Property
Buildings & contents
Flood & Earthquake with designated limits
PROPERTY ->PROTECTING YOUR STUFF
Inland Marine/Mobile Equipment
• Contractors Equipment
• Police & Fire Equipment
• Employee Tools
Vehicles
BI/PD to others
Physical damage
ACV Basis
RC on Fire & Emergency Vehicles
PROPERTY ->PROTECTING YOUR STUFF
Other Property
• Boiler & Machinery
• Fine Arts
• Law Enforcement Animals
• Misc. Property
◉ General Liability
• Where liability coverage begins
• Bodily Injury – slips, trips, falls on town property
• Property Damage – caused by general town related activities
COVERAGE - LIABILITY
OTHER UNIQUE LIABILITY EXPOSURESPublic entities have a variety of exposures that could cause a
liability claim. Covered by underlying lines of coverage.
LAW ENFORCEMENT LIABILITY
◉ Excessive use of force
◉ False arrest
◉ Wrongful acts
PUBLIC OFFICIALS LIABILITY
◉ Eminent Domain
◉ Building permit denial
◉ Contest Planning/Zoning ordinance
EMPLOYMENT PRACTICES LIABILITY
◉ Discrimination
◉ Wrongful termination
◉ Harassment
UNIQUE LIABILITY COVERAGES – DESIGNED TO MEET YOUR NEEDS
EMPLOYEE BENEFITS LIABILITY
◉ Errors & Omissions
◉ Failing to advise employees of benefit programs
EXCESS LIABILITY
◉ Umbrella
◉ Increases limits of underlying coverage
UNIQUE LIABILITY COVERAGES – DESIGNED TO MEET YOUR NEEDS
ABUSE AND MOLESTATION
◉ Most towns have youth and/or senior programs
◉ Parks & Recreation
WORKERS COMPENSATION
Protects employee wages if they become disabled due to workplace injuries
Important NoteNOT A STAND ALONE LINE OF COVERAGE
Unemployment Insurance
Claims Services Include Annual Audit of benefit charges
Prepare arguments and protest decisions
Attend all unemployment hearings
Emerging Issue
Emerging Issue Public Entity Potential Impact
Expansion of marijuana dispensaries Challenge: Managing permits, enforcing local laws v federal laws, perceptions, users…
Benefit: Increases tax revenues
Drones / Unmanned Aerial Vehicles Challenge: Deemed aircraft and excluded under GLBenefit: Search/rescue, firefighting, life/safety, identify maintenance issues quickly…
Pre-Employment Qs regarding prior criminal history(aka “Ban The Box” - which EEOC is in favor of)
Challenge: Money/Finance, Safety or Custodial (minors / at-risk adults) positions = responsibilityBenefit: Reduced recidivism, 2nd chance…
Emerging Issues Continued Network and Information
Systems (work) and Bring Your Own Device (Personal electronics)
Challenge: Lack/Lax security resulting in data breaches and cyber attacks. No federal coordination…
Benefit: Ease of doing business (wanted & desired)
Expanding gun laws Challenge: Many are not prepared nor have budgets, how do officers know good guy v. bad guy
Benefit: Provide registered users with ability to protect themselves and others (TBD)
Retirement of baby boomers Challenge: Shrinking workforce with expertise
Benefit: Job opportunities for younger workers
Body-Worn Cameras (BCW) by law officers
Challenge: Privacy issues, Sunshine/Open Records, Storage $
Benefit: Transparency, Accountability, Evidence Collection
Post-Traumatic Stress Disorder - Police
Challenge: Uncertainty of risk/reward/pricing
Benefit: Protect those who protect us
Emerging Issue Public Entity Potential Impact
Review, Negotiate and
Present Proposal
Underwriting Process
PROPOSAL PROCESS – THE BASICS
Information Collection
HOW WE TELL YOUR STORY TO THE CARRIER
Information Collection
Information Collection: Application for proposal
• We complete this with you
• Plan on 1 ½ - 2 hours
Additional information required
HOW WE TELL YOUR STORY TO THE CARRIER
5 Year Loss History
5 Year Premium History
Current Policy:◉ Summary of
Coverages
Information Collection
Property Schedules
• Buildings & Contents• Vehicles• Mobile Equipment• Other Property• Boiler & Machinery• Fine Arts• Law Enforcement Animals
Property Appraisals
HOW WE TELL YOUR STORY TO THE CARRIER
Copy of PO Bond
Assignment of Retroactive Date
Dam/Bridge Inspection Reports
Copy of Town Budget
Employee Census
Auditor’s Report
Information Collection
For WC & UI
3 years of payroll by class
Quarterly wage reports
UNDERWRITING PROCESS
COMPILE INTO APPLICATION AND SEND TO THE CARRIER
Underwriting Process
Review, Negotiate and Present Proposal
• 60 -90 day process
ACCOUNT MANAGEMENTDAVIS AND TOWLE – SUPERIOR CUSTOMER SERVICE FOR OVER 50
YEARS
DEBBIE LEWIS DESIGNATED ACCOUNT MANAGER:
*CERTIFICATES *SCHEDULE MAINTENANCE *BILLING*CLAIMS MANAGEMENT *COVERAGE QUESTIONS
+CARRIER PARTNERS:
*CLAIMS *COVERAGE ASSESSMENT *RISK CONTROL SERVICES
SUPERIOR LOSS CONTROL SERVICES
OUR CARRIERS PROVIDE RISK CONTROL SERVICES FOR:• Loss prevention & reduction • Risk improvement
VIA:• Technical reference bulletins• Self-assessment tools• Training videos• Opportunities for on-site training
EMPLOYMENT PRACTICES LIABILITY TRAINING
When: Dec. 15th, 2015 9:30 a.m. – Noon
Where: Davis & Towle Campus115 Airport Rd., Concord, NH
Topics Covered: Hiring Practices | Disciplinary Actions Workplace Harassment | and more…
Target Audience: Dept. Heads & Supervisors
Be Prepared – Let Us HelpStart the Process Today
Contact Us At Anytime:603-225-6611
Email Jeff Reardon: [email protected]