combining vicarious and enactive training in is: does order matter?

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Combining vicarious and enactive training in IS : Does order matter ? PIERRE-MAJORIQUE LÉGER, Ph.D. Co-director Tech3Lab, HEC Montréal FÉLIX G. LAFONTAINE HEC Montréal ÉLISE LABONTE-LEMOYNE, Ph.D. HEC Montréal PATRICK CHARLAND, Ph.D. Université du Québec à Montréal PAUL CRONAN, Ph.D. University of Arkansas

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Page 1: Combining Vicarious and Enactive Training in IS: Does Order Matter?

Combining vicarious and enactive training in IS : Does order matter ?

PIERRE-MAJORIQUE LÉGER, Ph.D.Co-director Tech3Lab, HEC MontréalFÉLIX G. LAFONTAINEHEC MontréalÉLISE LABONTE-LEMOYNE, Ph.D.HEC MontréalPATRICK CHARLAND, Ph.D.Université du Québec à Montréal PAUL CRONAN, Ph.D.University of Arkansas

Page 2: Combining Vicarious and Enactive Training in IS: Does Order Matter?

GARTNER PREDICTS :

‘‘By 2017, most business users will have access to technologies that will enable them to prepare and analyze data’’ Source :Parenteau, J., Chandler, N., L. Salam, R., Laney D., D. Duncan, A. Predicts 2015: Power Shift in Business Intelligence and Analytics Will Fuel Disruption (ID: G00270932). Retrieved from Gartner database. (2014, November 21)

Page 3: Combining Vicarious and Enactive Training in IS: Does Order Matter?

Dashboard and user attentional efficiency

Page 4: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Research goals and hypothesisCombination of enactive learning and vicarious learning leads to greater learning outcomes, but in which order ?

H1 : Vicarious training accelerates the attentional efficiency of the learner.H2 : Order does not impact learning outcome

Page 5: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Experimental Design

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VICARIOUS TRAINING ▪ 15 minutes demonstration video including a voiceover

explaining the different principles that guided the creations of the different indicators and which of them were useful in the context of a given task.

ENACTIVE TRAINING ▪ 15 minutes enactive training in which the participants

were asked to perform a task in the simulated busi-ness environment, i.e. ERPsim (Montréal, Canada) using an online dashboard and a SAP GUI.

CONDITION 1

CONDITION 2

FIRST TRAINING

SECOND TRAINING

VICARIOUS

VICARIOUS

ENACTIVE

ENACTIVE

Page 6: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Experimental StimuliERPSIM

ONLINE DASHBOARD

4 Types of Indicators

▪ useful information, well presented

▪ useful information, badly presented

▪ useless in-formation, well presented

▪ useless information, badly presented

Lab Serious games to learn enterprise systems and business analytics

1234

1

2 3

4

Sample indicators for the inventory data

Page 7: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Tobii EyeTracker X60

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Instruments ▪ ERPsim Simulation Game (Logistics Version)

▪ Tobii X60 EyeTracker

▪ Online Self-Refreshing Dashboard

MeasuresAttentional efficiency (Eyetracking measure)

▪ Average Visit Duration

Learning Outcomes ▪ Learning (Objective and Perceived Knowledge)

▪ Dashboard Self-Efficacy

▪ Satisfaction with the learning process

▪ Enterprise System Management Knowledge

Page 8: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Pre Questionnaire Post Questionnaire

Pre Questionnaire Post Questionnaire

Vicarious Training(15 minutes)

Vicarious Training(15 minutes)

Enactive Training(15 minutes)

Enactive Training(15 minutes)

Experiment Timeline

Condition 1

Condition 2

T1 (�rst 5m) T3 (last 5m)

Page 9: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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ResultsATTENTIONAL EFFICIENCY

LEARNING OUTCOMES

▪ Average Visit Duration :

▪ Learning (Objective and Perceived Knowledge)

▪ Dashboard Self-Efficacy

▪ Satisfaction with the learning process

▪ Enterprise System Management Knowledge

Page 10: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Eye fixations Triangulation and machine learning

Visualization of emotion and/or cognitive states at fixation

Next step ENABLING THE VISUALIZATION OF TRIANGULATED ATTENTION, EMOTIONAL, AND COGNITIVE MEASURES.

Courtemanche, F., P.-M. Léger, M. Frédette, S. Sénécal, and A. Dufresne (2015) Method and Product for Visualizing the Emo-tions of a User, Provisional patent application. US 62/121,552 p. 14.

PATENT PENDING

Page 11: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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Dashboard visual efficiency: Bar Chart vs Bubble Chart

BAR CHART BUBBLE CHART

Page 12: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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BAR CHART

BUBBLE CHART

POSITIVE VALENCE AT FIXATION

NEGATIVE VALENCE AT FIXATION

PUPIL DILATION AT FIXATION

Dashboard visual efficiency: Bar Chart vs Bubble Chart

Page 13: Combining Vicarious and Enactive Training in IS: Does Order Matter?

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POSITIVE VALENCE AT FIXATION

NEGATIVE VALENCE AT FIXATION

PUPIL DILATION AT FIXATION

BAR CHART

BUBBLE CHART

Dashboard visual efficiency: Bar Chart vs Bubble Chart

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Thank you!