columbia chamber leadership retreat 29 apr 2010

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An Introduction to the Missouri Partnership Columbia Chamber of Commerce 2010 Leadership Retreat Presented by: Christopher Chung The Missouri Partnership April 29, 2010

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An overview of the Missouri Partnership as presented to business and civic leadership from Columbia, Missouri (home of the University of Missouri\'s main campus)

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Page 1: Columbia Chamber Leadership Retreat   29 Apr 2010

An Introduction to the Missouri Partnership

Columbia Chamber of Commerce2010 Leadership Retreat

Presented by:Christopher Chung

The Missouri PartnershipApril 29, 2010

Page 2: Columbia Chamber Leadership Retreat   29 Apr 2010

Presentation Topics Introduction to the Missouri Partnership How we market our “product” and work

our deals Long-term challenges for Missouri How does Columbia stack up? Questions and answers

Page 3: Columbia Chamber Leadership Retreat   29 Apr 2010

About theMissouri Partnership

An Overview of the State’sInvestment Promotion and

Business Recruitment Group

Page 4: Columbia Chamber Leadership Retreat   29 Apr 2010

Introduction to theMissouri Partnership

Mission To promote Missouri as a destination for new

business investment To recruit new employers and jobs to Missouri

Structure Public-private non-profit corporation

Governance 12-member Board of Directors from statewide

Size 10 employees – Sales, Marketing, and Admin

Page 5: Columbia Chamber Leadership Retreat   29 Apr 2010

Introduction to theMissouri Partnership

What are its key objectives? Why was it created? Who else uses this approach?

Page 6: Columbia Chamber Leadership Retreat   29 Apr 2010

Introduction to theMissouri Partnership

What are our key objectives? Deliver the “message” about Missouri’s

positive business attributes Raise awareness and visibility of Missouri and

its advantages as a place to do business Generate investment leads (i.e. “Get Missouri

on the list”) Work with partners to close investment deals

Page 7: Columbia Chamber Leadership Retreat   29 Apr 2010

Introduction to theMissouri Partnership

Why was it created? Effectiveness of public-private partnership

model Engagement of private-sector resources Needed consistency in marketing efforts Needed continuity in sales relationships

Page 8: Columbia Chamber Leadership Retreat   29 Apr 2010

Introduction to theMissouri Partnership

Who else uses this approach? Florida – Enterprise Florida Alabama – Econ. Dev. Partnership of Alabama Utah – Econ. Dev. Corporation of Utah Ohio – Ohio Business Development Coalition

Page 9: Columbia Chamber Leadership Retreat   29 Apr 2010

Marketing Missouri forNew Business Investment

An Overview of How We Market Missouri Around the World

Page 10: Columbia Chamber Leadership Retreat   29 Apr 2010

Defining Economic Development

Three principal components of economic development and job creation Retention and expansion of existing industry Entrepreneurial development, technology

commercialization, and small business growth New business recruitment

The Missouri Partnership was formed to address the area of new business recruitment

Page 11: Columbia Chamber Leadership Retreat   29 Apr 2010

Marketing forNew Business Investment

Significance of new business recruitment Generates net new job creation and capital

investment (versus intra-state relocation of existing businesses)

Provides new market opportunities for local suppliers of goods and services

Attracts new residents and income base

Success depends heavily on perception and external marketing efforts, similar to winning new “customers”

Page 12: Columbia Chamber Leadership Retreat   29 Apr 2010

Marketing forNew Business Investment

Key Stages in the Investment Decision Missouri must win the right to compete

Achieved through marketing/relationships Missouri must win the competition

Achieved through recruitment (sales) effort Missouri must win the repeat competition

Achieved through retention/expansion effort

Page 13: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

Our Marketing Strategy “Air Campaign”

Build a positive image of Missouri for business Shape perception of Missouri business climate

“Ground Campaign” Develop and manage relationships with

decision-makers and decision-influencers Initiate face-to-face conversation about plans

Ultimate goal is to generate qualified investment leads

Page 14: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

“Air Campaign” Tactics Advertising Earned media Digital (web, social media, e-news

releases, search-engine optimization) Thought-leadership activities

Page 15: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

Elements of “Air Campaign” Messaging Features new Missouri brand Focused on relevant industry assets Relies on success stories and corporate

testimonials Highlights improvements to business

climate and positive acknowledgments/rankings for Missouri

Page 16: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with ABC Labs (Columbia)

Page 17: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with ProEnergy (Sedalia)

Page 18: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with AirEvac (West Plains)

Page 19: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with Springfield Remanufacturing (Springfield)

Page 20: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with Boehringer Ingelheim Vetmedica (St. Joseph)

Page 21: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with Handmark (Kansas City)

Page 22: Columbia Chamber Leadership Retreat   29 Apr 2010

Cooperative advertisement with Triumph Pharmaceuticals (St. Louis)

Page 23: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertisement in North American Wind magazine

Page 24: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertisement in 25 of the largest metro business journals in the U.S.

Page 25: Columbia Chamber Leadership Retreat   29 Apr 2010

US Airways in-flight magazine advertisement

Page 26: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertisement in Next Generation Pharma

Page 27: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertisement in Business Xpansion Journal

Page 28: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertorial supplement for North American Clean Energy

Page 29: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertorial insert for Business Facilities and Pharmaceutical Commerce

Page 30: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertorial supplement for Inbound Logistics

Page 31: Columbia Chamber Leadership Retreat   29 Apr 2010

Advertorial insert for Site Selection

Page 32: Columbia Chamber Leadership Retreat   29 Apr 2010

Earned media in Wall Street

Journal re: state incentive

programs

Page 33: Columbia Chamber Leadership Retreat   29 Apr 2010

Earned media in NYTimes.com re: algae-to-biofuels development

in Missouri

Page 34: Columbia Chamber Leadership Retreat   29 Apr 2010

Missouri “e-news release” on Missouri 2009 tax climate rankings

Page 35: Columbia Chamber Leadership Retreat   29 Apr 2010

Missouri trade show exhibition booth

Page 36: Columbia Chamber Leadership Retreat   29 Apr 2010

Missouri trade show exhibition booth at Paris Air Show (2009)

Page 37: Columbia Chamber Leadership Retreat   29 Apr 2010

Missouri trade show exhibition booth at China Overseas Investment Fair (2009)

Page 38: Columbia Chamber Leadership Retreat   29 Apr 2010

Marketing brochure for wind energy investment in Missouri

Page 39: Columbia Chamber Leadership Retreat   29 Apr 2010

Marketing brochure for solar energy investment in Missouri

Page 40: Columbia Chamber Leadership Retreat   29 Apr 2010

Marketing brochure for agribusiness investment in Missouri

Page 41: Columbia Chamber Leadership Retreat   29 Apr 2010

Missouri incentives collateral piece

Page 42: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

“Ground Campaign” Tactics Conference sponsorships Tradeshow exhibition presences Decision-maker outreach (e.g. site

selection consultants)

Page 43: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

Conference Sponsorship Efforts (2010) Industrial Asset Management Council German-American Chamber of Commerce

Wind Energy Business Conference SPEED News Aerospace Conference Midwest-US Japan Association Soy and Natural Foods Conference

Page 44: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

Tradeshow Exhibition Efforts (2010) CoreNet Global Biotechnology Industry Organization

(BIO) Solar Power International WINDPOWER Expo AFCOM Data Center World

Page 45: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

Decision-Maker Outreach Efforts (2010) Consultant outreach events

Chicago Greenville, SC New York / New Jersey Los Angeles Cleveland

International trade commissioners and consular offices

Page 46: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Missouri Win the “Right to Compete”?

Our Marketing Partners Missouri Department of Economic

Development Hawthorn Foundation Local and regional economic

development groups Private industry in Missouri (e.g. utility

companies, construction firms)

Page 47: Columbia Chamber Leadership Retreat   29 Apr 2010

Our Process for Working Recruitment Deals How we work on business recruitment deals:

“State-sourced” recruitment opportunities Generate leads through marketing and sales

relationships Identify locations in Missouri meeting the

client’s needs Incentive proposals from state and local

communities Ombudsman role for clients

How Does Missouri Win the Competition for Investment?

Page 48: Columbia Chamber Leadership Retreat   29 Apr 2010

Our Process for Working Recruitment Deals How we work our business recruitment deals:

“Locally-sourced” recruitment opportunities Represent Missouri at the table with clients Facilitate incentive proposals from state Utilize existing client relationships

How Does Missouri Win the Competition for Investment?

Page 49: Columbia Chamber Leadership Retreat   29 Apr 2010

Long-Term Challenges

Product Awareness Raising the visibility of Missouri and its

economic development potential Shaping a positive perception of Missouri as a

place to do business

Product Development Targeting growth industries that complement

Missouri’s advantages

Business climate improvements

Page 50: Columbia Chamber Leadership Retreat   29 Apr 2010

How Does Columbia Stack Up?

Product Awareness/Perception Product Development

Page 51: Columbia Chamber Leadership Retreat   29 Apr 2010

Things I Love About Columbia

Booche’s, Shakespeare’s, Flat Branch Brewery, Murry’s, Lakota Coffeehouse, Village Wine & Cheese (R.I.P.)

KBIA-FM

True/False Film Festival

The District

Stephens Lake Park

The friendliness of the people

Page 52: Columbia Chamber Leadership Retreat   29 Apr 2010

Questions?

Page 53: Columbia Chamber Leadership Retreat   29 Apr 2010

Thank You!

Christopher ChungPresident and CEOThe Missouri Partnership+1.314.725.0949 (O)+1.573.808.0089 (M)[email protected]