colliers east london

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Global Breadth Local Depth

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Why choose Colliers to manage or sell your building , business , shopping center or any fixed assets

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Page 1: Colliers East London

Global Breadth Local Depth

Page 2: Colliers East London

Colliers International is a wholly owned subsidiary of financial services company Quyn Holdings Ltd

Colliers International is a shareholding member of the Colliers International Network (247 Offices situated in over 53 countries worldwide)

Colliers International has adopted the ethos of “ Providing The Best Local Solutions Worldwide”

Colliers International is the sole Sub-Saharan African representative.

The Company

Page 3: Colliers East London

Empowerment

EmpowerLogic Rating – Black Empowered Company

Premiere Business Group, a shareholder within Colliers Property Four, with and equity of 30% is a fully participating member in the executive control of the company

PDI Vendor procurement = +- 60% of Colliers International total spend

Page 4: Colliers East London

A focused Property Services Organization, operating Nationally

Core business activities in Retail, Office and Industrial markets, offering the following services:

- Facilities Management- Development Services - Property Management - Commercial and Industrial Broking- Investment Sales- Valuations

The Company

Page 5: Colliers East London

Johannesburg

Midrand

Pretoria

Polokwane

Durban/ Pinetown

Richards Bay

Mafikeng

Mossel Bay

East London

Port Elizabeth

Grahamstown

Plettenberg Bay

Somerset West

Swaziland

Bloemfontein

Cape Town

Nelspruit

Klerksdorp

Thohoyandou

Geographical Spread

Page 6: Colliers East London

Planning and Implementation

Procurement

Maintenance Services

Technical and IT Services

Administration

Security

Cleaning

Catering

Occupational Health and Safety Audits (OHS Act Compliance)

Mail-Room Services

Utilities

Fleet management

Energy Management

Move Management

Risk Management

Strategic Asset Management

Project Management

Space Planning

Management Services

Page 7: Colliers East London

Innovation and TechnologyThe latest innovations and technology are introduced to enhance our whole range of services.

PartnershipColliers Facilities Management team enjoy a close working relationship with clients,relieving them of the burden of managing infrastructures and support services.

ServicesOur services provide the highest degree of flexibility for our clients, enabling them to adopt to constantly changing legislative and commercial demands.

SolutionsColliers Facilities Management offers a cost effective and well-managed solution for providing a sustained and healthy working environment

Benefits

Page 8: Colliers East London

FM Clients

Page 9: Colliers East London

Colliers International Achievements

Six Facilities Managed by Colliers International

+- 108 000 m2 office space in JHB City Centre

+- 1 600 tenants

26 on site Colliers International staff members

Savings Generated in excess of R4 Million Rand (3 years)

Partnership Approach rather than Client vs. Contractor

Customised Helpdesk and Reports developed for AOL

Each fault logged, measured and rated by client on completion

96% of all calls logged have received an Excellent Rating

Page 10: Colliers East London

200+ Petrochemical Service Stations managed by Colliers International

Successfully administered in excess R 7 Million worth of Contractor Billings 2004

Asset register management ( 200+ asset registers )

Continues to present World Best Practices -Research

Utilises local BEE contractors and assists with their development

98% Customer Satisfaction achieved - 2003 Annual Client Survey Result

Currently Facilities Management Company for TOTAL HQ Facilities

Dedicated Facilities Managers on call 24 - 7 - 365

Colliers International Achievements

Page 11: Colliers East London

Colliers International : Manila have advised Caltex on the following:

2003 - relocation and expansion of their shared services center, about 7,000 m2. expandable to 12,000 m2.

2004 - consultancy with the local headquarters on workspace efficiency and the feasibility of consolidating and reducing their office size by 20%

Currently - pitching for the facilities management of 800 gasoline

stations nationwide Currently – working on the relocation of Caltex Phils. training centre.

Colliers International and CALTEX Philippines

Page 12: Colliers East London

Monthly site inspections

Monthly reports/meetings on maintenance and housekeeping issues

Toll Free 24 Hours Centralised Call Centre

Computerised Maintenance Management System

Annual, Zero based budgeting per facility

Control of expenditure vs. budget

Annual Site strategy per facility

Project Management

Asset Management per site

Energy Management

Management of Technical and Non-Technical Services

Facilities Management Services envisaged for CALTEX SA

Page 13: Colliers East London

Approved Contractor Database

Ensuring operational/market standards are maintained

Formulating Tender Documents

Benchmarking and Stringent Service Level Agreements

Detailed Asset Registers per facility

Generate Savings – Report on savings achieved

Reporting – Determined by CALTEX SA

Planned and Preventative Maintenance (HVAC, compressors, pumps…)

Centralised database of all repairs to facilities and equipment

Annual Client Surveys (Customer Satisfaction Surveys)

OHS Act Compliance Audits (Comply-on-line)

Stationery Management

Facilities Management Services envisaged for CALTEX SA cont…

Page 14: Colliers East London

Direct Cost Savings through central bargaining with suppliers

Improved Efficiency of Core Operations

Increased Productivity

All Facilities Centrally Managed

Statutory Compliance

Direct Benefits To CALTEX SA

Page 15: Colliers East London

Industry Affiliations

SAFMA (SA Facilities Management Association)

Affiliation BIFM (British Institution of Facilities Management), IFMA (International Facilities Management Association) and AFMA (Australian Facilities Management Association)

SAPOA (SA Property Owners Association)

International Accreditation *

SABS ISO 9001 : 2000 Quality Management Systems

Affiliations and Accreditation