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DENTAL ASSISTING COMPREHENSIVE

5-YEAR PROGRAM REVIEW

October 26, 2012

TABLE OF CONTENTS

Dental Assisting Program Mission 4Introduction 4Community Needs Assessment 5Curriculum Development 5Accreditation 5Program Accomplishments 6Quantitative Indicators (2011-2012) 7Quantitative Indicators for 5-year program review 2007-2012 9Quantitative Indicators Description 11Perkins IV Core Indicators 2010-2011 Analysis 12Outcome and Goal Achievement 12Program Learning Outcomes 13Program Map: Student Learning Outcomes Grid 13Assessment Plan 14PLO Assessment Timetable 14Analysis of Student Outcome and Goal Achievement 14Program Assessment 14Evidence of Student Learning 15DENT 150 – PLO1 (fall 2009) 15DENT 152 – PLO 2 (spring 2010) 15DENT 176 – PLO 2 (fall 2010) 18DENT 152 – PLO 3 (spring 2011) 18DENT 151 – PLO 1 (fall 2011) 20DENT 150 – PLO 3 (fall 2011) 22DENT 164 – PLO 2 (fall 2012) 24Program Action Plan 25Program Strengths 26Program Weaknesses 27Significant Program Actions 27Engaged Community 28Recognize and Support Best Practices 29Planning and Policy Considerations 29Budgetary Considerations 29Appendix 30 2011-2012 Community Experts who Share Their Expertise 31 Curriculum Evaluation Guide 32 Student Survey of Netbook Initiative (October 2009) 33 Student Exit Survey of Netbook Initiative (April 2010) 34 2007-2008 Employer Survey 37 2008-2009 Employer Survey 37

2009-2010 Employer Survey 38

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2010-2011 Employer Survey 38 Dental Assisting Program 5-year Comprehensive Program Review

Table of Contents – p.2

2011-2012 Employer Survey 392007-2008 Student Exit Survey 402008-2009 Student Exit Survey 412009-2010 Student Exit Survey 422010-2011 Student Exit Survey 442011-2012 Student Exit Survey 462011-2012 Community Service Events 49Carl D. Perkins Industry Validation Advisory Committee

Approval by UHMC Dental Advisory Board members 54External Grants 55$17.9M released for Maui projects 59Rubric for Evaluating Outcome and Goal Achievement Degree Program Review Assessment RubricDegree Program Review Examples of Evidence

Dental Assisting students exposing radiographs on a manikin.

Oral Surgeon Dr. Michael Clarke reviews cone beam (ICAT) technology with DA students.3

University of Hawai’i Maui CollegeDental Assisting Program Comprehensive 5-year Review

2007-2012

Program Mission Statement

The UH Maui College Dental Assisting Program is dedicated to educating and preparing dental assisting leaders for careers in a diverse and changing health care environment and providing a liberal education as well as outstanding clinical experiences.

The curriculum reflects the core values of the dental profession in private and public health settings. The program is committed to creating a humanistic, educational environment that will facilitate the development of responsible, ethical, oral health professionals who are sensitive to patient needs and competent in all areas of dental assisting. The program strives to produce graduates who are confident and compassionate in their profession and competent in self-assessment in preparation for lifelong learning.

Educational and clinical services provided by dental assisting students include dental health education, disease prevention, and promoting the highest standards of oral health care for a diverse population of patients.

Introduction

The University of Hawaii Maui College Dental Assisting Program began in fall 2002 in response to community need for dental auxiliaries (dental assistants and dental hygienists) and an urgent need to increase the number of oral health providers in Maui County. Dental and oral health are priorities of the Surgeon General and the Hawaii Health Department. Hawaii is below the national average for access to oral health care. Lorrin Pang, M.D., Maui County Health Officer estimates 33 percent of Maui County residents do not have adequate access to dental health care. The issues are complex and include lack of public water fluoridation, inadequate reimbursement for dental care, and shortage of dental auxiliaries. On the whole, Neighbor Islands, where the rates of poverty, lack of insurance, and Medicaid coverage are highest, have greater needs and fewer available dentists than O’ahu. The entire island of Maui is recognized by the federal government as a Dental Health Professional Shortage Areas and continues to need qualified dental assisting professionals.

The UH Maui College’s Dental Assisting Program is a two-semester program that provides students with the skills needed to succeed in the dental profession. Accredited by the American Dental Association Commission on Dental Accreditation (ADACODA), the Dental Assisting Program offers classroom instruction and hands-on clinical training at the Maui Oral Health Center and private dental offices on Maui.

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Community Needs Assessment

A needs survey was completed prior to program initiation. The Community Needs Assessment based on 28 returned surveys (more than 50% of Maui dentists and all of the UHMC Dental Advisory Committee) demonstrated a high demand for dental assistants and dental hygienists. Respondents indicated trying to hire a dental assistant position 29 times just within the last six months. At least 54 new full-time dental assistants were hired either because of work expansion or retirements in the last three years, and they expect to hire collectively 39 full-time and 27 part-time dental assistants over the next five years. There was almost complete agreement among responding practitioners (94%) that there is a shortage of dental assistants and (85%) dental hygienists in Maui County.

Currently, there were at least 7 inquiries of UH Maui College Dental Assisting students for full-time and part-time dental assisting positions on Maui and additional dental assisting positions are advertised in the Maui News. All UHMC Dental Assisting Program graduates wanting to secure work, are working in a dental office (9 of 17 2012 graduates.) Through the current challenging economic climate, there remain many employment opportunities in the dental profession.

Curriculum Development

The Dental Assisting Program was designed to be the first step in a Career Ladder Dental Assisting Certificate/Associate of Science Dental Hygiene Program. The Associate Degree Dental Hygiene Program was given accreditation, without reporting requirements by the American Dental Association Commission on Dental Accreditation (ADACODA) in August 2011. The program commenced in March 2009, admitting 10 students, 9 of which graduated in spring 2011, having completed the AS in Dental Hygiene. In fall 2011, 10 dental hygiene students were admitted and it is expected that 10 students will graduate this spring 2013. All students admitted to the DH program are graduates of the UH Maui College Dental Assisting Program.

Accreditation

The program applied for and received, with reporting requirements, initial accreditation from the American Dental Association Commission on Dental Accreditation (ADA CODA) in spring of 2003. Full seven-year accreditation, without reporting requirements, was granted in January 2006. At the Dental Assisting Program site visit in April 2010, the UH Maui College Dental Assisting Program was granted accreditation, without reporting requirements for the maximum of seven years.

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This program review summarizes 5 years (2007-2012) of growth and development of the UH Maui College Dental Assisting Program.

Accomplishments include:

1. Continued accreditation by American Dental Association Commission on Dental Accreditation (ADACODA) of approval, without reporting requirements in 2010. Next site visit will be April 2017.

2. Implementation and continuation of UHMC netbook project with a great success. Students report increased ability to assess curriculum and program information and improved student satisfaction with program.

3. Applied for and received grant funding for the implementation of Ipad technology for faculty assessment of student skills in the clinical setting.

4. Active collaboration with Maui Oral Health Center staff, Dental Hygiene Faculty and students, UHMC Dental Advisory Committee, Maui dentists and industry specialists. In 2011-2012, thirty local dental professionals, including dentists, hygienist, dental insurance executives, equipment and supply representatives, and others have offered their expertise as guest speakers and/or have offered office visitations to our students. Students practiced at 10 externship sites, including general and specialty dental offices.

5. Solicited and granted funds for retro-fit to digital radiography. Employer dentists report that our graduates are well-trained in dental radiography at the September 2012 Maui County Dental Society meeting and in 2012 16 0f 17 Dental Assisting graduates felt that they were extremely well trained in dental radiography.

6. Solicited and granted funds for the “Dental Packets for All of Maui’s Babies” Project at Maui Memorial Medical Center and for pediatric dental offices on Maui. Started in 2009, approximately 4,000 packets are distributed annually. In a sampling of WIC clients who received the Baby Dental Packets, 47% reported that the only infant dental information they received was from the Baby Dental Packets Project, and of those who had some dental knowledge previous to receiving the Baby Packets, 91% said they learned half of their dental knowledge from the Baby Packets. Maui Mayor Arakawa honored this program with a proclamation of October 18, 2012 as Baby Dental Packets Project Day on Maui.

7. Active recruitment of students at Maui High School College Fairs, UHMC Dental Assisting Orientation Meetings, Maui High and Baldwin High School class presentations, and health fairs. UHMC Dental Assisting students and faculty participated in 31 recruiting and community awareness events in 2011-2012. The UHMC Dental Assisting Career Shadowing Program had 4 high school student participants in 2011-2012.

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8.The UHMC Dental Assisting Program was awarded The Vocational Service Award by the Kihei Sunrise Rotary Club for our community endeavors in March 2012. Two dental assisting students were awarded scholarships.

9. Accepted a full class of 18 students (this is appropriate due to 6:1 ADACODA student faculty ratio) in Fall 2012 from a pool of 43 qualified applicants. This is double the number of students enrolled in the program in 2007. Since its inception in 2003, the UH Maui College Dental Assisting Program has had 146 graduates. Since 2007-2012, there were 107 graduates.

10. All faculty members completed an educational methodology course in 2011. All students and faculty attend the Hawaii Dental Association Convention on Oahu to attend courses with their future colleagues and research various products and services at the vendor exhibits.

Quantitative Indicators

I. Quantitative IndicatorsCollege: University of Hawaii Maui College Program: Dental AssistingProgram did not provide date of the last comprehensive review.

Program DescriptionNo Content.

Part I. Quantitative IndicatorsOverall Program Health: Healthy

Majors Included: DENT

Demand Indicators

Program Year

Demand Health Call09-10 10-

11 11-12

1 New & Replacement Positions (State) 63 73 69

Healthy

2*New & Replacement Positions (County Prorated) 6 9 10

3 *Number of Majors 21 11 17

4 SSH Program Majors in Program Classes 300 46 388

5 SSH Non-Majors in Program Classes 105 385 220

6 SSH in All Program Classes 405 431 608

7 FTE Enrollment in Program Classes 14 14 20

8 Total Number of Classes Taught 9 9 20

Efficiency IndicatorsProgram Year

Efficiency Health Call09-10 10-11 11-12

7

9 Average Class Size 17.3 18.7 13

Healthy

10 *Fill Rate 96% 93% 94%

11 FTE BOR Appointed Faculty 2 2 2

12 *Majors to FTE BOR Appointed Faculty 10.3 5.3 8.5

13 Majors to Analytic FTE Faculty 24.1 12.3 10.2

13a Analytic FTE Faculty 0.9 0.9 1.7

14 Overall Program Budget Allocation $74,786$85,055Not Yet Reported

14a General Funded Budget Allocation$85,286$67,055Not Yet Reported

14b Special/Federal Budget Allocation $0 $0 Not Yet Reported

14c Tuition and Fees $0 $0 Not Yet Reported

15 Cost per SSH $185 $197 Not Yet Reported

16 Number of Low-Enrolled (<10) Classes 0 0 2

Effectiveness IndicatorsProgram Year

Effectiveness Health Call09-1010-1111-12

17 Successful Completion (Equivalent C or Higher)

97% 99% 100%

Healthy

18 Withdrawals (Grade = W) 5 0 0

19 *Persistence (Fall to Spring) 82% 62% 100%

20 *Unduplicated Degrees/Certificates Awarded 16 17 14

20a Degrees Awarded 0 0 0

20b Certificates of Achievement Awarded 0 0 0

20c Advanced Professional Certificates Awarded 0 0 0

20d Other Certificates Awarded 16 17 14

21 External Licensing Exams Passed N/A N/A 0%

22 Transfers to UH 4-yr 2 2 0

22a Transfers with credential from program 0 0 0

22b Transfers without credential from program 2 2 0

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Distance Education: Completely On-line Classes

Program Year

09-10 10-11 11-12

23 Number of Distance Education Classes Taught 0 0 0

24 Enrollment Distance Education Classes 0 0 0

25 Fill Rate 0% 0% 0%

26 Successful Completion (Equivalent C or Higher) 0% 0% 0%

27 Withdrawals (Grade = W) 0 0 0

28Persistence (Fall to Spring Not Limited to Distance Education) 0% 0% 0%

Perkins IV Core Indicators2010-2011 Goal Actual Met

29 1P1 Technical Skills Attainment 90.10100.00 Met

30 2P1 Completion 45.00 16.67 Not Met

313P1 Student Retention or Transfer56.00 58.33 Met

32 4P1 Student Placement 51.00 57.14 Met

33 5P1 Nontraditional Participation 16.25 0.00 Not Met

34 5P2 Nontraditional Completion 15.15 0.00 Not Met

Last Updated: August 6th, 2012

Qualitative Indicators for 5-year program review 2007-2012

DemandOccupation Demand

F07 08-09 09-10 10-11 11-12

1. Annual new and replacement State Positions

47 49 63 73 69

2. Annual new and replacement County Positions

5 6 9 10

3. Number of majors 11[16] 11 21 11 17

4. Student semester hours for program majors in all program classes

165[162] 133 300 345[46] 388

5. Student semester hours for non-program majors in all program classes

NA 247 105 385 220

6. Student semester hours for all program classes

165 380 405 431 608

7. FTE enrollment in Program Classes 11[11.2] 13 14 14 20

8. Total Number of classes taught 9 9 9 9 20

Determination of the program’s health based on demand Healthy Healthy Cautionary Healthy

Efficiency

9. Average class size 11[11.2] 16.6 17.3 18.7 17[13]

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10. Class fill rate 60.22% 84% 96% 93% 94%

11. FTE of BOR appointed program faculty 1.0 1.0 1[2] 1[2] 1[2]

Student/Faculty ratio 1:16,Lab 1:6

1:16, Lab 1:6

1:16, Lab 1:6

1:16,Lab 1:6

1:16, Lab 1:6

12. Number of Majors per FTE faculty 11[18] 11[18] 18[10.3] 18[5.3] 18[8.5]

13. Majors to FTE Analytic Faculty12.9 24.1 12.3 10.2

13a. Analytic FTE Faculty 0.9 0.9 0.9 1.7

14. Program Budget allocations * * $74,786 $85,055 *

14a. General Funded Budget Allocation C/P C/P $85,286 $67,055 C/P

14b. Special/Federal Budget Allocation C/P C/P $0 $0 C/P

15. Cost per student semester hour C/P C/P $185 $197 C/P

16. Number of low-enrolled (<10) classes 0 0 0 0 0 [2]

Determination of program’s health based on Efficiency

Healthy Healthy Cautionary Healthy

[ ] system data* See narrative discussionC/P denotes that the college, if necessary provides the measure

Effectiveness F07 08-09 09-10 10-11 11-1218. Withdrawals (Grade=W) 0 2 [5] 0 019. Persistence of majors Fall to Spring 100 100 97% 99% 100%19a. Persistence Spring to Fall 100

adjusted90%adjusted

100%adjusted

100%

20. Unduplicated Degrees/ Certificates Awarded

10 16[10] 18[17] 17[14]

20a. Numbers of degrees and certificates earned (annual) Certificate of Completion Program

11 15 [10] 16[10] 18[17] 17[14]

20b. Certificate of Achievement Awarded 0 0 0 020c. Academic Subject Certificates

Awarded0 0 0 0

20d. Other Certificates Awarded 10 16 18[17] 17[14]21. External Licensing Exam 16 1622. Number of students transferred

(enrolled) to a four-year institution1 0 2 2 0

22a. Transfers with Degree From Program 0 0 0 022b. Transfers without Degree from

Program0 2 2 0

Distance Education, Completely On-line Classes

22. Number of Distance Education Classes Taught

0 0 0 0 0

23. Enrollment Distance Education Classes

0 0 0 0 0

24. Fill Rate 0 0 0 0 025. Successful Completion (Equivalent C

or Higher)0 0 0 0 0

26. Withdrawals (Grade =W) 0 0 0 0 027. Persistence (Fall to Spring Not Limited

to Distance Education0 0 0 0 0

Perkins Core Indicators28. Academic Attainment (1P1)

87.5 100 100 100 100

28. Technical Skill Attainment (1P2) 100 100 100 100 10029. Completion Rate (2P1) 44.0 66.67 57.14 54.14 16.6730. Student Retention or Transfer (3P1) 55.00 88.24 77.78 7.78 58.3331. Placement in Employment, Education,

& Military (4P1)50 100 50 50 57.14

32. Non-traditional Participation (5P1) 16.00 0 1 [0] 0 033. Non-traditional Completion (5P2) 15.25 0 1 [0] 0 0 Determination of program’s health

based on effectivenessCautionary Healthy Cautionary Healthy

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I. Quantitative Indicators

A. Demand IndicatorsDemand health call for the UH Maui College Dental Assisting Program is Healthy. Ten of 17 total students are employed in a dental office, working as a dental assistant or as a front office receptionist. Nine students are pursuing admittance to the UH Maui College Dental Hygiene Program and taking pre-requisite courses in preparation to apply. All 17 2012 Dental Assisting graduates are working in dental offices and/or pursuing admittance to the UHMC Dental Hygiene Program. Student employment placement and demand has remained steady and all UH Maui College Dental Assisting Program graduates were able to secure dental jobs.

B. Efficacy IndicatorsEfficacy health call for the UH Maui College Dental Assisting Program is Healthy. The Dental Assisting Program has increased in the number of qualified applicants due to determined promotion at monthly general orientation meetings advertised in the local newspaper, a high school career-shadowing program, high school career fairs, and dental program orientations at local high schools and at UH Maui College.

Due to American Dental Association Commission on Dental Accreditation (ADACODA) accreditation requirements, the maximum class size is 18 students. There is only one full-time faculty member (2 reported.)

F07 F08 F09 F10 F11Number of qualified applicants 11 13 24 49 42Number of students starting fall semester in DA program(Maximum capacity is 18 students)

11 12 18 18 18

C. Effectiveness IndicatorsEffectiveness health call for the UH Maui College Dental Assisting Program is Healthy. The Dental Assisting program has a high graduation rate ranging from 90-100% over the 10 years of the program. This is particularly significant because dental assistants are able to work without completion of the certificate program.

In spring 2012, the University of Hawaii Maui College granted 17 DENT major students the Certificate of Completion certificate. All of the dental assisting graduates are working in the dental office or completing courses in the pursuit to be accepted in the UH Maui College Dental Hygiene Program.

In the past, students have not all taken the Dental Assisting National Board (DANB) Certification Exam and performance is not consistent ranging from 72%-100%. In working with UH Maui College and the Dental Assisting National Board, Dental Assisting students now have access to computer testing of the Dental Assisting National Board Exam at UH Maui College, resulting in convenience in the testing process and increased student success. In spring 2012, the DANB board announced a change to their

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testing policy where assess to testing on Maui would not be allowed beginning January 2013. I requested an exception to this new policy due to financial hardship and strain in having to travel to the closest Pearson Professional Testing Center on Oahu. It was a pleasure to receive an exception to the DANB policy, where students will be allowed to test at the Kahului site.

In academic year 2011 16 of 16 (100%) students passed on the first attempt. One student chose not to take the exam because she wants to work as a front office receptionist in a dental office (and she has secured a job doing this.) Summary data was requested from the DANB.

Perkins IV Core Indicators 2010-2011 Analysis2P1 Completion - 17 of 18 students graduated in spring 2012, receiving a Certificate of Completion for 94.4% (16.6 reported.) 5P1 Nontrad Participation and 5P2 Nontrad Completion – 4 men applied for the fall 2012 cohort, but 0 were accepted due to non-competitive selection criteria scores. The Dental Assisting Program continues to make a concerted effort to recruit men to the Dental Assisting Program.

Dental Assisting National Board (DANB) Performance Report

Total # Students

Taking DANB

# Students Passed Overall

(all 3 parts)

# Students Failed Overall

(failed 1 or more parts)

2007 11 8 32008 10 9 12009 14 13 12010 17 14 [3]* 3 [0]*2011 16 16 0

*All three students who failed one part, retook the exam, passed, and received their DANB certification (Certified Dental Assistant – CDA)

II. Outcome and Goal AchievementA. Program Learning Outcomes

The goals/student learning outcomes of the UH Maui College Dental Assisting Program are to facilitate the development of entry level care providers who:

PLO 1 - Demonstrate an understanding of dental assistant roles including the legal, professional, and ethical responsibilities within the community. PLO 2 - Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program.PLO 3 - Demonstrate a commitment to life-long learning and advancing competency over a lifetime of clinical practice.

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Program Map: UHMC Dental Assisting Student Learning Outcomes GridGrid of Maui Community College Student Learning Outcomes- Dental AssistingKEY: 3 Major Emphasis: The student is actively involved (uses, reinforces, applies, and evaluated) in the student learning outcomes. The learner outcome is the focus of the class 2 Moderate Emphasis: The student uses, reinforces, applies and is evaluated by this learner outcome, but it is not the focus of the class. 1 Minor Emphasis: The student is provided an opportunity to use, reinforce, and apply this learner outcome but does not get evaluated on this learner outcome.

0 No Emphasis: The student does not address this learner outcome.

Dental Assisting Educational Standards DENT 120 DENT 150 DENT 151 DENT 152DENT 154 DENT 164 DENT 165 DENT 176 DENT 177

I Demonstrate an understanding of dental assistant roles including the legal, professional, and ethical responsibilities within the community. 2 3 3 3 1 1 1 1 1II Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures 3 3 3 3 3 3 3 3 3

to support dental assisting practice and build the foundation for an associate degree dental hygiene program

III Demonstrate a commitment to lifelong learning and advancing competency over a lifetime of clinical practice. 1 2 1 3 1 1 1 1 1

General Education Standards

Standard 1 - Written Communication

DENT 120 DENT 150 DENT 151 DENT 152DENT154 DENT 164 DENT 165 DENT 176 DENT 177

Outcome 1.1 Use writing to discover and articulate ideas 3 3 2 3 0 0 0 1 1

Outcome 1.2 Identify and analyze the audience and purpose for any intended communication 3 3 2 3 0 0 0 1 1

Outcome 1.3 Choose language, style, and organization appropriate to particular purposes and audiences. 3 3 3 3 0 0 0 1 1

Outcome 1.4 Gather information and document sources appropriately. 3 3 3 0 0 0 0 1 2

Outcome 1.5 Express a main idea as a thesis, hypothesis, or other appropriate statement 1 3 0 0 0 0 0 1 1

Outcome 1.6 Develop a main idea clearly and concisely with appropriate content 1 3 0 0 0 0 0 1 1

Outcome 1.7 Demonstrate a mastery of the conventions of writing, including grammar, spelling, and mechanics 3 3 0 0 0 0 0 1 1

Outcome 1.8 Demonstrate proficiency in revision and editing 3 3 0 1 0 0 0 1 1

Outcome 1.9 Develop a personal voice in written communication 3 3 0 3 0 0 0 1 0

Standard 2 Quantitative ReasoningOutcome 2.1 Apply numeric, graphic, and symbolic skills and other forms of quantitative reasoning accurately and appropriately 3 1 3 3 3 0 0 3 3

Outcome 2.2 Demonstrate mastery of mathematical concepts, skills, and applications, using technology when appropriate 3 0 3 3 2 0 0 3 3

Outcome 2.3 Communicate clearly and concisely the methods and results of quantitative problem solving 3 2 3 3 2 0 0 3 3

Outcome 2.4 Formulate and test hypotheses using numerical experimentation 0 2 0 0 2 0 0 3 3Outcome 2.5 Define quantitative issues and problems, gather relevant information, analyze that information, and present results 2 3 0 0 2 0 0 3 3

Outcome 2.6 Assess the validity of statistical conclusions 0 1 0 0 0 0 0 3 0

Standard 3 Information Retrieval and TechnologyOutcome 3.1 Use print and electronic information technology ethically and responsibly 3 3 3 3 1 0 0 1 2

Outcome 3.2 Demonstrate knowledge of basic vocabulary, concepts, and operations of information retrieval and technology 3 3 0 2 1 0 0 1 2

Outcome 3.3 Recognize, identify, and define an information need 3 3 0 3 1 0 0 1 2Outcome 3.4 Access and retrieve information through print and electronic media, evaluating the accuracy and authenticity of that information 3 3 0 1 1 0 0 1 2

Outcome 3.5 Create, manage, organize and communicate information through electronic media 3 3 0 0 1 0 0 1 2

Outcome 3.6 Recognize changing technologies and make informed choices about their appropriateness and use 2 3 2 2 1 0 0 1 2

Standard 4 Oral CommunicationOutcome 4.l Identify and analyze the audience and purpose of any intended communication 3 3 3 3 1 2 2 3 3

Outcome 4.2 Gather, evaluate, select, and organize information for the communication 3 3 3 3 1 2 2 3 3

Outcome 4.3 Use language techniques, and strategies appropriate to the audience and occasion 3 3 3 3 1 2 2 3 3Outcome 4.4 Speak clearly and confidently, using the voice, volume, tone, and articulation appropriate to the audience and occasion 3 3 3 3 1 2 2 3 3

Outcome 4.5 Summarize, analyze, and evaluate oral communications and ask coherent questions as needed 3 3 3 3 1 2 2 3 3

Outcome 4.6 Use competent oral expression to initiate and sustain discussions 3 3 3 3 1 2 2 3 3

Standard 5 Critical ThinkingOutcome 5.1 Identify and state problems, issues, arguments, and questions containing in a body of information 3 3 3 3 2 2 2 3 3

Outcome 5.2 Identify and analyze assumptions and underlying points of view relating to an issue or problem 3 3 3 3 2 0 0 3 3

Outcome 5.3 Formulate research questions that require descriptive and explanatory analyses 0 2 0 0 2 0 0 0 0Outcome 5.4 Recognize and understand multiple modes of inquiry, including investigative methods based on observation and analysis 1 3 3 3 2 0 0 3 1Outcome 5.5 Evaluate a problem, distinguishing between relevant and irrelevant facts, opinions, assumptions, issues, values, and biases through the use of appropriate evidence 0 3 3 3 0 2 2 1 1

Outcome 5.6 Apply problem-solving techniques and skills, including the rules of logic and logical sequence 3 3 3 3 2 2 2 3 3

Outcome 5.7 Synthesize information from various sources, drawing appropriate conclusions 3 3 3 3 2 2 2 3 3

Outcome 5.8 Communicate clearly and concisely the methods and results of logical reasoning 3 3 3 3 2 2 2 3 3Outcome 5.9 Reflect upon and evaluate their thought processes, value system, and world views in comparison to those of theirs 3 3 3 3 2 2 2 3 3

Standard 6 Creativity

Outcome 6.1: Generate responses to problems and challenges through intuition and non-linear thinking. 2 2 1 1 1 1 1 1 1

Outcome 6.2: Explore diverse approaches to solving a problem or addressing a challenge. 3 3 3 2 1 1 1 2 2

Outcome 6.3: Engage in activities without a preconceived purpose. 0 0 0 0 0 0 0 0 0

Outcome 6.4: Apply creative principles to apply and express new ideas. 2 0 0 0 0 2 2 3 3

Outcome 6.5: Demonstrate the ability to trust and follow one’s instincts in the absence of external direction. 2 0 0 0 1 0 0 1 1

Outcome 6.6: Build upon or adapt the ideas of others to create unique expressions or solutions. 2 1 0 2 0 0 0 2 2

100% of UHMC Dental Assisting Program courses have student learning outcomes that are aligned with the Program Learning outcomes.

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Assessment Plan

Map of Program Learning Outcomes by Course

DENT DENT DENT DENT DENT DENT DENT DENT DENT DENT120 150 151 152 154 164 165 176 177 99v

PLO 1

2 3 3 3 1 1 1 1 1 3

PLO 2

3 3 3 3 3 3 3 3 3 3

PLO 3

1 2 1 3 1 1 1 1 1 2

3 Major Emphasis: The student is actively involved (uses, reinforces, applies, and evaluated) in the student learning outcomes. The learner outcome is the focus of the class.

2 Moderate Emphasis: The student uses, reinforces, applies and is evaluated by this learner outcome, but it is not the focus of the class.

1 Minor Emphasis: The student is provided an opportunity to use, reinforce, and apply this learner outcome but does not get evaluated on this learner outcome.0 No Emphasis: The student does not address this learner outcome.

Plan for Assessment Timetable

PLO FL

2009

SP

2010

FL

2010

SP

2011

FL

2011

SP

2012

FL

2012

SP

2013

FL

2013

SP

2014

1 DENT

150

DENT

151

DENT

152

2 DENT

152

DENT

176

DENT

164

DENT

154

3 DENT

152

DENT

150

DENT

152

B. Analysis of Student Outcome and Goal Achievement

Program AssessmentEvidence was collected in DENT 150 in fall 2009 to assess PLO 1, DENT 152 in spring

2010 to assess PLO 2, DENT 176 in fall 2010 to assess PLO 2, DENT 152 in spring

2011 to assess PLO 3, DENT 151 in fall 2011 to assess PLO 1, DENT 150 in fall 2011

in fall 2011 and DENT 164 in fall 2012 to assess PLO2. In this 5 year period, all three

PLOs have been assessed twice.

Evidence and Results of Student LearningAssessment tools or methods used to analyze outcomes

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The evidence and methods used to assess the program learning outcomes will be

described separately for each course that was assessed during this review period.

DENT 150 Orientation to Chairside Dental Assisting – PLO 1 The student learning outcomes for DENT 150 include describe the role of dental auxiliaries, including legal and ethical responsibilities and list the professional and legal requirements for dental auxiliaries under the Hawaii Department of Commerce and Consumer Affairs (DCCA), Occupational Safety and Health Administration (OSHA), Center for Disease Control and Prevention (CDC), and American Dental Association (ADA). Program Learning Outcome 1 of dental assisting learning outcomes was assessed in this course by having the students complete various projects and writing assignments. In addition to the dental assisting program outcomes, the student was assessed on his or her knowledge of the following general education standards: written and oral communication.

Only dental assisting majors were enrolled in this course; therefore the summative results reflect the fall 2009 dental assisting graduates’ achievement of the program learning outcomes. Evidence was reported on the eighteen students who completed the course. For PLO 1, 89% (16 of the 18 students) showed exemplary understanding of the legal, professional, and ethical role of the dental assistant and 11% (2 of the 18 students) met expectations.

In DENT 150, three quizzes, one midterm, one final, class participation and an ethical dilemma project was used to assess PLO 1 (Understand dental assistant roles including the legal, professional, and ethical responsibilities). In the ethical dilemma project, students were assigned groups and topics randomly to research, debate, and write a 1-3 page paper, including at least 3 cited sources. Topics included the fluoridation of Hawaii’s public water system and amalgam versus composite fillings in posterior teeth. Students were asked to first write a reflection summary on their personal opinion. Students completed the research portion at home and met with their student groups in class to strategize their debate plan. The written presentation was graded separately from the oral presentation.

Proficiency in written and oral communication was assessed utilizing written and oral communication rubrics. The students performed well in all aspects (88% exceeded expectation and 11% met expectation). All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

DENT 152 Chairside Dental Assisting – PLO 2

The student learning outcomes for DENT 152 include perform all dental assisting functions as defined in the Dental Practice Act, with no soft or hard tissue trauma and present information accumulated during a dental examination in verbal or written form, documenting information in a clear, accurate, and appropriate manner. Program Learning Outcome 2 of Dental Assisting Program Learning Outcomes was assessed in this course by having the students assemble student portfolios. In addition to the dental assisting program outcome, the student was assessed on his or her knowledge of the following general education standard: written communication.

Only dental assisting majors were enrolled in this course; therefore the summative results reflect the Spring 2010 dental assisting graduates’ achievement of the program

15

learning outcomes. Evidence was reported on the sixteen students who completed the course. For PLO 2, 93.75% (15 of the 16 students) showed exemplary understanding of the legal, professional, and ethical role of the dental assistant and 6.25% (1 of the 16 students) met expectations.

Student portfolios were used to assess PLO 2 (Basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice). Portfolios are a sample of coursework completed in the UHMC Dental Assisting Program and includes the student cover letter and resume, ethical dilemma report, community service participation; CPR and smoking cessation educator certifications; copies of various radiographic surveys taken; photos of student performing various skills; and infection control and OSHA guidelines.

Proficiency in written communication was assessed utilizing a written communication rubric. The students performed well in all aspects (93.75% exceeded expectation and 6.25% met expectation). All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

Summative Evidence

Program Assessment Rubric

ExceedsMeets Needs

ImprovementInsufficient Progress

N/A

DENT 150 Orientation to Chairside Dental Assisting

PLO 1 - Demonstrate an understanding of dental assistant roles including the legal, professional, and ethical responsibilities within the community.

16 2

Average PLO Score for the course 16 2 0 0 0


Critical Thinking

Oral Communication 100%

Written Communication 100%

Information Retrieval

Quantitative Reasoning

Creativity

DENT 152 Chairside Dental Assisting

PLO 2 - Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program.

15 1


16


Critical Thinking

Oral Communication

Written Communication 100%



Creativity

Results of Student Learning

a. Explanation of assessment evidence100% of the Dental Assisting students have met or exceeded expectations in Dental Assisting Program Learning Outcomes 1 and 2. 100% of dental assisting students met or exceeded in expectations in General Education Standards, written and oral communication.

b. Student learning discoveryEffective student learning can be achieved by using a variety of learning strategies that speak to our students who are diverse in their cultural backgrounds, experience, learning styles, and challenges. The use of various learning strategies enables students to develop the knowledge and skills they will need to provide culturally competent health care to a diverse population.

C. Action Plan

Planned Changes

Due to the recommendation of the American Dental Association Commission on Dental Accreditation (ADACODA), student clinical contact hours were increased to 375 hours. Curriculum action requests were submitted and accepted by the UHMC curriculum committee and Academic Senate to increase contact hours in DENT 151, 152, and 177. Increased clinical practice will make for stronger, more industry ready dental assistants.

How assessments support your current program goals and/or influence future planningCurrent assessment influence current goals by supporting the requirements mandated by accreditation by the ADACODA and by the Dental Advisory Committee. As requirements or interpretation of current requirements change, as did the student clinical contact hours, assessments will reflect these changes.

Description of additional resources required to implement changeThere are no additional resources required to implement this change.

DENT 152 Chairside Dental Assisting – PLO 317

The student learning outcomes for DENT 152 include describe orally and in writing, theoretical information and demonstrate all clinical skills and techniques previously experienced and learned in the dental assisting courses. Program Learning Outcome 3 of Dental Assisting Program Learning Outcomes was evaluated as students share dental knowledge and serve their community at community service events. In addition to the dental assisting program outcome, the student was assessed on his or her knowledge of the following general education standard: oral communication and critical thinking.

Only dental assisting majors were enrolled in this course; therefore the summative results reflect the Spring 2011 dental assisting graduates’ achievement of the program learning outcomes. Evidence was reported on the eighteen students who completed the course. For PLO 3, 55.55% (10 of the 18 students) demonstrated exemplary commitment to life-long learning and advancing competency over a lifetime of clinical practice and 44.44% (8 of the 18 students) met expectations.

Student commitment to serving their community and life-long learning was assessed in the number of service learning hours completed. Course requirement was 5 total hours and campus service learning certificate was 20 hours of community service. Five students completed over 60 hours of service which spurred the Maui County Dental Society to award these students with a plaque and gift card.

Proficiency in oral communication and critical thinking was assessed by service learning supervisor evaluation and student reflections. All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

DENT 176 Dental Radiology I – PLO 2

In DENT 176, ten quizzes, one final exam, nine learning skills lab critical thinking exercises, class participation, and lab practical were used to assess PLO 2 (Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program). In the competency evaluations students were assessed on a particular skill such as producing maxillary and mandibular occlusal radiographs. Students are assessed by an instructor, a peer, and themselves.

Proficiency in quantitative reasoning, oral communication, and critical thinking was assessed the skills competencies, learning skills critical thinking labs, and lab practicals. The students performed well in all aspects (100% exceeded or met expectation). All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

Summative evidence18


Exceeds Meets Needs Improvement

Insufficient Progress

N/A

DENT 176 Dental Radiography I

PLO 2 - Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program.

18



Critical Thinking 100%


Written Communication


Quantitative Reasoning 100%

Creativity

DENT 152 Chairside Dental Assisting

PLO 3 - Demonstrate a commitment to lifelong learning and advancing competency over a lifetime of clinical practice. 10 8



Critical Thinking 100%





Creativity

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a. Explanation of Assessment Evidence100% of the Dental Assisting students have met or exceeded expectations in Dental Assisting Program Learning Outcomes 2 and 3. 100% of dental assisting students met or exceeded in expectations in General Education Standards, written and oral communication, quantitative reasoning, and critical thinking.

b. Student Learning DiscoveryEffective student learning can be achieved by using a variety of learning strategies that speak to our students who are diverse in their cultural backgrounds, experience, learning styles, and challenges. The use of various learning strategies enables students to develop the knowledge and skills they will need to provide culturally competent health care to a diverse population.

C. Action Plan

Planned ChangesDue to the recommendation of the American Dental Association Commission on Dental Accreditation (ADACODA), student clinical contact hours were increased to 375 hours in Fall 2010. Increased clinical practice made for stronger, more industry ready dental assistants.

How assessments support your current program goals and/or influence future planningCurrent assessment influence current goals by supporting the requirements mandated by accreditation by the ADACODA and by the Dental Advisory Committee. As requirements or interpretation of current requirements change, as did the student clinical contact hours, assessments will reflect these changes.

DENT 151 Introduction to Chairside Assisting – PLO 1

The student learning outcomes for DENT 151 include understanding the basic procedures of chairside assisting, use and care of dental equipment, patient management, instrument identification, infection control, sterilization procedures and tray set-up preparation, manipulation of dental materials commonly prepared or used by the dental assistant including temporary dressings, cement bases and liners, topical agents, composites, resins, and amalgams

Program Learning Outcome 1 of dental assisting learning outcomes was assessed in this course by having the students complete various skill competencies, exams, and learning skills lab exercises and projects. In addition to the dental assisting program outcomes, the student was assessed on his or her knowledge of the following general education standards: critical thinking oral communication, written communication and creativity.

In DENT 151, two exams, one final exam, three practical exams, various learning skills lab exercise, one power point presentation, class attendance and class participation were used to assess PLO 2 (Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program). Competency skill assessments include proper protective equipment procedures, disinfection and

20

proper operatory set-up and break-down, identification of dental instruments and procedures, and assisting in dental procedures. The students are assessed by an instructor, a peer, and themselves.

Proficiency in oral communication, written communication and creativity were assessed in the skills competencies and a power point presentation. Proficiency in information retrieval and critical thinking were assessed in the examinations. The students performed well in all aspects (100% exceeded or met expectation). All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

Summative Evidence




N/A

DENT 151 Introduction to Chairside AssistingPLO 2 - Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program.

14 4

Average PLO Score for the course

16 4 0 0 0


Critical Thinking 78% 12%

Oral Communication 89% 11%

Written Communication 100 %

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Information Retrieval 100%


Creativity 100%

Explanation of assessment evidence100% of the Dental Assisting students have met or exceeded expectations in Dental Assisting Program Learning Outcomes 2. 100% of dental assisting students met or exceeded in expectations in General Education Standards, written and oral communication, quantitative reasoning, information retrieval, and critical thinking.

Student learning discoveryEffective student learning can be achieved by using a variety of learning strategies that speak to our students who are diverse in their cultural backgrounds, experience, learning styles, and challenges. The use of various learning strategies enables students to develop the knowledge and skills they will need to provide culturally competent health care to a diverse population.

DENT 150 Orientation to Chairside Dental Assisting – PLO 3

The student learning outcomes for DENT 150 include describe the role of dental auxiliaries, including legal and ethical responsibilities and list the professional and legal requirements for dental auxiliaries under the Hawaii Department of Commerce and Consumer Affairs (DCCA), Occupational Safety and Health Administration (OSHA), Center for Disease Control and Prevention (CDC), and American Dental Association (ADA). Program Learning Outcome 3 of dental assisting learning outcomes was assessed in this course by having the students complete various writing assignments and participate in community service activities. In addition to the dental assisting program outcomes, the student was assessed on his or her knowledge of the following general education standards: information retrieval.

Only dental assisting majors were enrolled in this course; therefore the summative results reflect the fall 2011 dental assisting graduates’ achievement of the program learning outcomes. Evidence was reported on the seventeen students who completed the course. For PLO 3, 100% (17 of the 17 students) demonstrated understanding of the importance of commitment to life-long learning and advancing competency over a lifetime of clinical practice.

In DENT 150, an ethical dilemma project and participation in 14 service learning projects were used to assess PLO 3 (Demonstrate a commitment to life-long learning and advancing competency over a lifetime of clinical practice.). In the ethical dilemma project, students were assigned groups and topics randomly to research, debate, and write a 1-3 page paper, including at least 3 cited sources. Topics included the fluoridation of Hawaii’s public water system and Amalgam versus composite fillings in posterior teeth. Students were asked to first write a reflection summary on their personal opinion. Students completed the research portion at home and met with their student groups in class to strategize their debate plan. The written presentation was graded

22

separately from the oral presentation. Life-long learning is dependent on knowing how to research the information and knowing how to learn.

Proficiency in information retrieval was assessed utilizing written and oral communication rubrics. The students performed well in all aspects (41% exceeded expectation and 59% met expectation). All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

All 17 students (100%) completed 4 for more hours of the required community service. Student reflections reported increased satisfaction in their chosen profession and commitment to life-long learning.

Summative Evidence


ExceedsMeets Needs

ImprovementInsufficient Progress

N/A

DENT 150 Orientation to Chairside Dental Assisting

PLO 3 Demonstrate a commitment to life-long learning and advancing competency over a lifetime of clinical practice.

7 11 0 0 0



Critical Thinking

Oral Communication


Information Retrieval 41% 59%


Creativity


Explanation of assessment evidence100% of the Dental Assisting students have met or exceeded expectations in Dental Assisting Program Learning Outcome 3. 100% of dental assisting students met or exceeded in expectations in General Education Standard, information retrieval.

Student learning discoveryEffective student learning can be achieved by using a variety of learning strategies that speak to our students who are diverse in their cultural backgrounds, experience, learning styles, and challenges. The use of various learning strategies enables students to develop the knowledge and skills they will need to provide culturally competent health care to a diverse population.

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C. Action Plan

Effective information retrieval strategies will be presented by UHMC library personnel at the beginning of the fall semester. Review of these critical processes will help students to more effectively retrieve information in preparation for life-long learning.

How assessments support your current program goals and/or influence future planningCurrent assessment influence current goals by supporting the requirements mandated by accreditation by the ADACODA and by the Dental Advisory Committee. Students will continue to utilize their netbooks to perfect effective research.

Description of additional resources required to implement changeThere are no additional resources required to implement this change.

DENT 164 Oral Biology I – PLO 2The student learning outcomes for DENT 164 include understanding the general anatomy of the head and neck including the bones of the skull; musculature; arteries, veins, lymphatics and the nervous structures. In addition, the student learning outcome include understanding the oral cavity, teeth, normal periodontal tissues, oral mucous membranes, salivary glands, anatomy and identification of teeth, the eruption sequence of teeth, classifications of occlusion, oral microbiology and oral pathology.

Program Learning Outcome 2 of dental assisting learning outcomes was assessed by evaluating various skill competencies, exams, and learning skills lab exercises and projects. In addition to the dental assisting program outcomes, the student was assessed on the following general education standards: critical thinking oral communication, written communication, information retrieval and creativity.

In DENT 164, five exams, one final exam, one power point presentation, two learning skills lab exercise, class attendance and class participation were used to assess PLO 2 (Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program). Students were assessed on competency skills, including dental photography and placement of orthodontic brackets and bands on the typodont teeth. Students are assessed by an instructor, a peer, and themselves. Proficiency in general learning outcomes: oral communication, written communication and creativity were assessed in the skills competencies and the power point presentation for oral pathology. Proficiency in information retrieval and critical thinking were assessed in the examinations. The students performed well in all aspects (100% exceeded or met expectation). All of the students were proficient in these general education standards at a level necessary for their intended role as dental assistants.

Summative Evidence

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N/A

DENT 164 Oral Biology IPLO 2 - Demonstrate basic theoretical knowledge and skills in biological science, dental radiology, chairside dental assisting, and business office procedures to support dental assisting practice and build the foundation for an associate degree dental hygiene program.

18

Average PLO Score for the course 18 0 0 0 0General Education StandardsCritical Thinking 100%Oral Communication 100%Written Communication 100 %Information Retrieval 100%Quantitative Reasoning

Creativity 100%

a. Explanation of Assessment Evidence100% of the Dental Assisting students have met or exceeded expectations in Dental

Assisting Program Learning Outcomes 2. 100% of dental assisting students met or

exceeded in expectations in General Education Standards, written and oral

communication, quantitative reasoning, and critical thinking.

b. Student Learning DiscoveryEffective student learning can be achieved by using a variety of learning strategies that

speak to our students who are diverse in their cultural backgrounds, experience,

learning styles, and challenges. The use of various learning strategies enables

students to develop the knowledge and skills they will need to provide culturally

competent health care to a diverse population.

Program Action Plan

The Outcomes Assessment Plan will continue to be implemented for the current students. Surveys will continue to be sent to graduates and their employers.

Students will be assisted in the facilitation of DANB testing, including computer mock testing and material review.

Program will continue to heavily recruit students at high school career fairs, service-learning activities, UH Maui College Biology 100 classes (prerequisite to DA program), high school and program orientations, and career shadowing programs.

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Clinical experiences will begin in the fall semester and continue into the spring semester. Increased hours of clinical practice will be made available and strongly encouraged for students at the Maui Oral Health Center, shadowing and assisting staff dentists.

The highly successful netbook project will continue, allowing students access to all course information, Powerpoints, outlines, discussion groups, announcements, and grades, with transition to the iPad technology in the clinical area in regards to faculty assessment. Funding will be pursued to implement this innovative technology, which places iPads in the hands of our students. Students will utilize LiveText, develop student ePortfolios, and master iPad use for patient educations and procedure and skill review.

Service-learning will continue with emphasis in community education. The Baby Dental Packet Project will continue to provide dental health information to all babies born at MMMC and at pediatric offices and clinics on Maui.

Access to the on-campus Dental Facility in the renovated science building will significantly enhance clinical learning opportunities for DA and DH students. The faculty will have 10 operatories dedicated to the DA/DH programs and a separate x-ray teaching room. The additional operatories will allow more opportunity for hands on practice and make instruction more efficient. The addition of new equipment, x-ray teaching manikins and digital x-ray units in every operatory, will provide students with experience using this important diagnostic tool for dental practice. The additional 8 operatories on the clinic side of the facility will allow more students to complete the spring practicum working with dentists at the Maui Oral Health Center facility. The new facility will also allow admission of DH students annually, which will provide more opportunity for the DA graduates to continue to DH Program.

Program Strengths

The Dental Assisting program has strong community support from community dentists. Dentists provide direct instruction in the program, externships in their offices (appendix p. 31), and financial support for program equipment, and supplies. In addition, Maui dentists are generous in their support of student travel to the annual Hawaii Dental Association Convention on Oahu (Appendix p. 62) and have established two-$500. scholarships for Dental Assisting graduates entering the Dental Hygiene Program every other year.

In addition, community members have shown their support in the establishment of the Donald and Alice Tokunaga Scholarship, which awards two-$500. scholarships to Dental Assisting Program graduates entering the Dental Hygiene Program every other year. Kihei Sunrise Rotary club also offered UHMC Dental Assisting scholarships to fund their certification exam (Appendix pp.60-61.)

The Dental Assisting Program students and faculty actively participate in community service and oral health education by attending health fairs, school recruitments, and other community activities (Appendix pp. 49-53.) The Dental Assisting Program

26

initiated, obtained funding, and organized the Baby Dental Packet Project at Maui Memorial Medical Center (MMMC) and pediatric offices and clinics on Maui.

The Dental Assisting Program has increased in the number of qualified applicants due to determined promotion at monthly general orientation meetings advertised in the local newspaper, a high school career-shadowing program, high school career fairs, and dental program orientations at local high schools and at UH Maui College.

The Dental Assisting program has a high graduation rate ranging from 90-100% over the 10 years of the program. This is particularly significant because dental assistants are able to work without completion of the certificate program.

In the past, students have not all taken the Dental Assisting National Board (DANB) Certification Exam and performance is not consistent ranging from 72%-100%. In working with UH Maui College and the Dental Assisting National Board, Dental Assisting students now have access to computer testing of the Dental Assisting National Board Exam at UH Maui College resulting in convenience in the testing process and increased student success.

In Fall 2009, Dental Assisting students engaged in UH Maui College’s pilot netbook project, integrating computer technology in all courses, thereby increasing access of course material to students. Students overwhelmingly report that learning is enhanced, communication with faculty increased, and access to and understanding of industry dental office management program, Dentrix, increased.

The Dental Assisting program graduates demonstrate interest in continuing education. Each year one or more graduates have continued to the UH Manoa Dental Hygiene BS program and many are enrolled in the prerequisite courses required for the AS in Dental Hygiene program at UH Maui College.

Program Weaknesses

The Dental Assisting Program, Dental Hygiene Program, Lutheran Medical Residency Program, and the Maui Oral Health Center (MOHC) share a 7-operatory facility off campus. It is a challenge to coordinate clinical hours for 18 students at this facility. Presently faculty members teach clinical classes in two groups necessitating teaching modules twice. Students participate in enriching clinical experiences at off campus facilities such as Malama I Ke Ola Health Center and Hui No Ke Ola Pono.

Students and community dentists indicated a need for increased clinical experiences prior to the Spring semester in 2009. Friday rotations and DH clinical hours began at the MOHC in Fall 2009. Dental assisting students shadow dental assistants at the MOHC and gain valuable experience in the fall and spring semesters.

The long-term plan includes conversion of the current Science building into an Allied Health building when the new Science building is available. The new Allied Health building will include eighteen operatories.

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Significant Program Actions

2006 Full Accreditation, without reporting requirements from ADACODA.

2006 DENT 120 Dental Office Management was approved by the curriculum committee.

2007 Dental Assisting/Associate of Science in Dental Hygiene Program approval by Board of Regents.

2009 Dental Assisting/Associate of Science in Dental Hygiene Program received initial accreditation by ADACODA.

2010 Dental Assisting Program receives full accreditation, without reporting requirements from ADACODA.

2011 Dental Hygiene Program receives full accreditation, without reporting requirements from ADACODA.

III. Engaged Community

The UH Maui College Dental assisting Program is fully engaged with our community partners. Dental experts share their expertise in the classroom, provide externships in their offices, provide in-kind donations of supplies, and financial support for equipment and supplies. Community dentists invite our students into their office for specialized training on the most up-to date equipment and processes. In 2011-2012, the 30 dental professionals shared their expertise with my students (Appendix p. 31.)

Students and faculty participated in 31 community health fairs, high school events, and service projects, working collaboratively with local dental professionals. The Maui County Dental Society and Maui County Dental Hygienists’ Association contributed funds to the UHMC Dental Assisting Program for the purchase of toothbrushes and paste used for community service events.

In addition, Maui dentists are generous in their support of student travel to the annual Hawaii Dental Association Convention on Oahu and have established two-$500. scholarships for Dental Assisting graduates entering the Dental Hygiene Program every other year.

In addition, community members have shown their support in the establishment of the Donald and Alice Tokunaga Scholarship, which awards two-$500. scholarships to Dental Assisting Program graduates entering the Dental Hygiene Program every other year. Kihei Sunrise Rotary club also awarded two UHMC Dental Assisting scholarships to fund students’ certification exam (Appendix pp. 60-61.)

The Dental Assisting Program students and faculty actively participate in community service and oral health education by attending health fairs, school recruitments, and other community activities. In 2010, the Maui County Dental Society sponsored five “Going Above and Beyond” monetary awards and plaques for students who completed

28

50 hours or more of community service. In 2009, the Dental Assisting Program initiated, obtained funding, and organized the Baby Dental Packet Project at Maui Memorial Medical Center (MMMC) and pediatric offices and clinics on Maui. Dental Assisting faculty and students work closely with community partners to educate Mauians about proper oral health.

Prior to the ADACODA accreditation site visit, results of student learning was extensively discussed with UHMC Dental Advisory Board, with formal discussion and documentation (Appendix p. 54.) Dentists and other dental professionals routinely discuss program goals and curriculum with the Dental Assisting Coordinator.

III. Recognize and Support Best Practices

The Dental Assisting Program has led the campus in implementing innovative teaching techniques, innovative use of technology, and incorporating “best practices” into pedagogy. Dental Assisting students were part of the pilot program to put netbooks in the hands of students, increasing access to curriculum and course content understanding (Appendix pp. 33-36.) Faculty routinely utilize Turning Point Technology (Clickers) in theory review. Students report increased understanding of course material by using this non-confrontational method of reviewing material and gauging student understanding.

Dental assisting students learn from industry experts in the classroom and in the dental office. Students visit every specialty dental office, including oral and maxillofacial surgery, periodontics, orthodontics, endodontics, pedodontics, and prosthodontics, to experience industry settings. Students draw posters depicting radiographic processing and exposure errors; fabricate bleaching trays and mouth guard appliances; research, conduct, and judge debates on current dental dilemmas; prepare for employment by participating in mock interviews with community members serving as perspective employers; create a marketing program for a fictitious dental office; experience hands-on training in the clinical setting using manikins and then proceed to patients; and other hands-on, real-world learning strategies.

The UHMC Dental Assisting Program has been awarded the Rotary Vocational Service Award in 2012 for exemplary service in promoting dental health. Also, Maui Mayor Arakawa proclaimed October 18, 2012 as UHMC Dental Assisting Program Dental Kits for all of Maui’s Babies Day for our commitment and making a difference in the health of Maui’s citizens.

IV. Planning and Policy ConsiderationsAll Dental Assisting Program planning and policy considerations are aligned with community needs, college mission, and goals. The Dental Assisting Program Coordinator works closely with faculty, Allied Health Chair, college administrators, and UHMC Dental Advisory Board members in development of program strategies for continued success. Current assessments influence program policy by supporting the

29

requirements mandated by accreditation by the ADACODA, Dental Advisory Committee, and the UH Maui College Mission.

V. Budgetary Consideration and ImpactThe Dental Assisting program requires significant resources due to the need for a clinical facility. The Maui Oral Health Center and Mobile Dental Van provide students with the opportunity to participate in patient care and gain hands on clinical skills. A number of community and government grants provide the resources needed to support the facility requirements. The community need for oral health services provides strong justification for the commitment of resources. The following entities provided financial resources in support of the Dental Assisting program and AS Dental Hygiene programs.

Department of Labor, Rural Development ProgramCarl Perkins Vocational Education ProgramCounty of MauiDepartment of Human ServicesHawaii State LegislatureHawaii Dental ServiceHMSA

The long-term plan includes conversion of the current Science building into an Allied Health building when the new Science building is available. The new Allied Health building will include an Oral Health Center with training facilities for Dental Assisting/Dental Hygiene and patient services. Assisting/Dental Hygiene and patient services (see Maui News announcement of release of funds, $4.5 Million (Appendix pp. 59-60.)

Maui County Mayor Alan Arakawa and Teena Rassmussan, Director of Department of Economic Development have pledged their support for ongoing funding for Maui Oral Health Initiative in FY 2013. Allied Health Department Chair and Dental faculty regularly provide information on the community needs for oral health care and the primary role the Maui Oral Health Center has in providing that care (budget request for FY 13 $250,000 and FY 14 $250,000 (Appendix pp. 57-58.)

Additional funding to support the UHMC Dental Programs was requested from Hawaii Dental Services Foundation $326,651 and HMSA Foundation $45,581 and HMSA Hawaiian Disparities $500,000. Final decisions about these grants is expected early in January (budget requests are included in appendix pp. 55-56.)

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Appendix

2011-2012 Dental Assisting Program Community Experts who Share their Expertise

Dr. Todd Carter, DDSDr. Michael Clarke, DDSDr. Peter Comny, DDSMark Cook, UHMC Instr. Design & Support SpecialistDr. Mickey Damerall, DDSMr. Doug DeRyke, Patterson Dental equipment specialistKathy Fay, VP Operations Hawaii Dental ServiceDr. Peter Fay, DDSDr. Joanne Gabot, DDSChris Gilbert, MICT paramedic & EMS instructorKaren Hays, RDHRon Hovious, CNADr. Scott Kanamori, DDSFrank Kihara, DDSDr. Carl Kobayashi, DDSJill Kollist, RN, BSNKay Kusumoto, RDHDr. Jon Lau, DDSLeanne Nadai, RDHDr. Neil Nunokawa, DDSMOHC staffDr. Lorrin Pang, MDMara Sandi, CDADr. Melanie Vallejos, DDSDr. Shaun Wright, DDSDr. Randall Yee, DDSMelissa Yoshioka, UHMC The Learning Center

2012 Dental Assisting Externship Sites

Maui Oral Health Center Dr. Michael ClarkeDr. Mickey DamerallDr. Scott Kanamori

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Dr. Frank KiharaDr. Jon LauDr. Chris McNeilDr.James MerrettDr. Melanie VallejosDr. Ken Zielinski

UH Maui College Dental Assisting Program Curriculum Evaluation GuideGoal or Objective #1Professional Responsibilities

Goal or Objective #2Knowledge & Skills

Goal or Objective #3 Lifelong Learning

Evaluation mechanism Student Exit SurveyGraduate SurveyEmployer Satisfaction SurveyStudents’ scores on program examinationsStudents’ scores on certifying exam

Student Satisfaction SurveyGraduate Satisfaction SurveyEmployer Satisfaction SurveyStudents’ scores on program examinationsStudents’ scores on certifying exam

Service Learning scoresGraduate Survey

How often conducted Annual Annual AnnualDate to be conducted/ finished by

May-AugustStudent Exit SurveyGraduate Survey-6 months after graduationEmployer Satisfaction Survey-6 months after graduation

May-August May

Results expected 75% ResponseAverage ranking 4 on 1- 5 point scale=Satisfaction with Program85% 1st time pass rate

75% ResponseAverage ranking 4 on 1- 5 point scale=Satisfaction with Program85% 1st time pass rate

75% ResponseAverage ranking 4 on 1- 5 pointscale

50% continue to Dental Hygiene

Results achieved Pending Pending PendingCurriculum revision based on results

Curriculum revision based on results



Person responsible Program CoordinatorsFaculty

Program CoordinatorsFaculty

Program CoordinatorsFaculty

Program improvement as a results of data analysis

Pending Pending Pending

Next date of completion May-August May-August May-August

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Dental Assisting Netbook InitiativeStudent Survey of Netbook Initiative

October 2009Please answer this short survey about participation in the Netbook Initiative at Maui Community College.

1. Have you been issued a netbook to use this fall?a. Yes (9)b. No (1 online student enrolled in Dent 164)

2. If yes, for which classes are you using it?- I used it for all of my classes including my dental assisting classes.- All the dental assisting program classes.- Dental Assisting Program- All of my classes.- Dent 120, 150, 151, 164- Dent 120, 150, 151, 176, 164- Dental 150, 176, 164, & 151- All dental classes- Dental

3. How are you using it? Explain (Be specific as to what types of tasks you are doing.)- Notes off of Laulima and Dentrix.- For forms and for powerpoints, to research, homework- In class for assignments that require going online and posting info. into Laulima Forums. Rarely at home.- Laulima Modules, Resources, Forums, Assignments, Powerpoints, E-Mail, my UH- Internet research, using Laulima a lot, PowerPoint presentations, class e-mails.- I use it to overlook all powerpoints in class as well as doing online assignments.- I’m using it for homework, learning Dentrix, and easily accessing all of my emails.- I have to do homework in the website for my class. We use the netbook during class. I use it at home for homework. For me, it is very important. It also has this program Dentrix that we work with.- I used it to check mail, announcements, homework, classwork, send homework by e-mail.

4. Are you using your netbook for any other purposing than class work? Explain.- No, I only used it for school related work. I don’t have wireless connection at home.- No, I have a family computer at home and all my family uses it and I don’t get a lot of time with that one.- Nope. I have my personal computer to use for other purposes.- Yes. I use it for personal research and e-mail.- Yes, my own e-mail.- Yes, I check my other e-mail or read online news.- No (3)

5. Do you believe using the netbook is improving your learning? Explain.- It is making it easier to access my classes and homework, especially when I’m not at home.- A little, but at home I prefer to use my desktop.- Yes, I feel more prepared for class because I get to set up PowerPoint slides for each class ahead of time and they help me study.- Yes, but I also have my own at home.- Yes, instead of rushing to note down every word in class, I can follow along and focus better.- Yes, because I can easily access all my classes and do all my projects prior to the deadline.- Yes, I can study at the school cafeteria. It is so much easier than having to go to the library.- As long as I’m in class, most of the time, it’s a good thing to have because I can access to the Internet for research.

6. Would you like to continue using a netbook for class work next semester?

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a. Yes (10)b. No

Explain why or why not.- Being able to keep the laptop after the fourth semester is a good idea, but the amount of money per semester is a little high for me.- It is very good and important for me. If I did not have it, I don’t think I could study as much.- The netbook is handy and easily accessible.- It is convenient and helpful tool- I would, but if we have to pay $75. I would use my own instead.- The netbook is faster, lighter (by weight), and more efficient than my home computer.- Its small portable, and handy.- I don’t have a laptop so it is good to have the resources.- Either way.

7. Currently the agreement is that if you pay $75 for 3 more semesters (a total of 4 semesters) the netbook and all the software plus remaining warrantee will be yours to keep. Are you agreeable to this being part of your college fees or should the laptop requirement be eliminated?

- Maybe- No, the fees are OK- I would be agreeable to pay and keep it.- I agree with the college fees.- I think that the fee is too high.- Agreeable- I want the laptop not to be eliminated, but the $75 is too much for students like me.- There are a lot of fees we have to pay already. College in my opinion should already have its computers for students at no charge. Maybe the school should give the laptops to our program rep and give the laptops each semester for each student to have for 1 year.- Being able to keep the laptop after the fourth semester is a good idea, but the amount of money per semester is a little high for myself.

8. If you were NOT issued a netbook this semester, what classes are you taking that require you to use a computer in some aspect, such as assignments, research, discussion, testing, or any other posting or online use?

- Six out of seven of my classes require a computer.- Every class you need one. You need to do research, email teachers.- Dental assisting courses, pharm, speech, zoology- Almost all of my classes

9. Anything else you would like to say about this Netbook Initiative?- I do think that some type or form of payment or deposit is required, then people will take better care of them.- The netbook is appositive program.- Great to give access to students without their own computers.- AWESOME!!!- This is a great tool but for me, it is really hard money-wise. I am not rich and I am already in debt with student loans.- How much longer do we have on the warranty after the fourth semester? Do we still have tech support after we own the netbook?

Dental Assisting Program Netbook Exit EvaluationApril 28, 2010

Please take a few minutes to fill out this evaluation. Your input will help us to better prepare for future netbook programs. Mahalo!

**Did the use of the netbook meet your expectations? Why or Why not?

-Yes. Netbook was very convenient, nice size for taking to class. Used for homework, notes, etc.-Yes. I did all my powerpoint presentations on my netbook.

-Yes (5)-Yes it did, really enjoyed having the netbook!-Yes, helpful, useful-Yes, it really helped during class

-Yes it was handy.-Yes, available whenever I needed it.

-Yes, Programs-The netbook exceeded my expectations. I had no idea how helpful the netbook would be.-Yes, it was light-weight and easy to carry from class to class and it connected to the internet easily. It was also very helpful in my coursework.

**Did the information provided at the netbook orientation answer many of your questions?

-Yes (13)-Yes they explained everything and answered questions-Yes, it gave us the basics, which covered what we initially needed to know.

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**What were the advantages of the netbook program?

- Gave students without finances to buy a netbook the opportunity to use one.- I can access all my homework easily and it’s easy to carry.- Small and light

- I could open the teacher’s powerpoint in class; I had the powerpoint program in the netbook.- Being able to do my work whenever.- Easy access to internet- It gave us all a chance to do work via internet “on the go”- Being able to follow along with powerpoint during class.- Portable, small, durable, battery last a long time.- Work Flexibility. Programs installed. - I could access powerpoints easily. Portability, good size and very convenient.

- To have the resources available to us at all time when we are on campus. The netbook is small, sturdy and easy to transport.

- Internet connection, Microsoft Office, Microsoft Powerpoint and Word- I could have access

**What information, features, programs, if any, would you like to see added to future netbook programs?

-None (4)-Nothing (2)-All the programs where great-A disk drive would be good-N/A (2)-Satisfied with what was on the netbooks already.- Nothing. The features are great.-A more advanced way to create powerpoints, more graphics and options.-Computer usage

**What did you dislike about the netbook program?

-None (4)-Nothing (5)-The screen is really small. (2)- It was sometimes difficult to gain internet access-N/A

**Did you encounter any problems with your netbook? If so, please explain

-No (5)-None (2)

-I don’t know what happened, nut they had to reinstall my internet, now it works great.-Yes, my screen would turn black or white while I was using the netbook!-No problems-Froze once-Just connecting to the internet at times

-Yes; the netbook froze a couple of times while I was using Mozilla Firefox, but I was able to restart the netbook and have it work again.

**How would you rate the tech support for the netbook program?

-N/A- didn’t need to use it-A+-Great (2)-Very good.-100 -Good (4)-Never had to use them.-Fine. I never had to use it.-Satisfied-10 (being the best)-10/10

**Would you like to see the netbook program continued next semester? Why or why not?

- Yes, having the netbook was very useful- Yes it would be great for the next students to experience how awesome to have access in all the homework easily.

-Yes-Yes the netbooks are so convenient to study and do homework anywhere.-Yes! The netbook help me! Very grateful.-Yes, helpful

35

-Yes it helps all students-Yes it is helpful to studying-Yes it is an asset especially for someone who doesn’t have a computer at home.-Yes! It’s very useful!-Yes, students benefit-Yes it’s very valuable for students- Yes! They were such a great resource.-Yes because it helps in schoolwork and getting information from the internet- Yes, it was helpful

**Before receiving your netbook, did you have access to a computer?

-Yes (9)-Yes, but I had limited time because I had to share with my whole family.

-Yes, but not the programs-Only a desk top-Yes at home.-No-At home

If yes, was it a computer of your own at home?-Yes (11)

Is it a laptop of your own?-Yes (7)-No (4)-MAC

Did you bring this laptop to UHMC?-No (8)-Nope-Yes (2)-the one I received from the program-Occasionally

Is it a computer that you shared with others?-No (7)-Yes (6)

Where did you use this computer?-Home (7)-School-School/home-At home-Home mostly-In class

**Do you have access to wireless connection at home?

-Yes (15)

**Do you use your netbook at home?

-Yes (11)-Yes for school purposes-No-Sometimes-Yes, on the stationary bicycle

**How many hours do you use your netbook outside of class?

-4+/day-10-Four or more-A lot-Seldom-Around 10-15 hours-20 hours-2 hrs. a week-at least 2-3 hrs./day- 3-6 hours-At least 1 hour a day

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-5-10 hours per week-10-15 per week-Depends some weeks more than others, 6-10

**What type of internet connection do you have for studying?

-wireless (5)-Road Runner (3)-Broadband-Not sure-UH network-Hele-Cable-Wireless or Broadband connection-DSL

MCC Dental Assisting Program Employer Survey2007-2008

Please complete a survey for each new dental assistant employee.How many months has the dental assistant been working for you?More than 5 years, 1 year, 2 months, 1 ½ years, 5 months

How did you recruit the dental assistant?MCC program, announcement in class, apply for position, she applied for the job opening that was temporary

Did the dental assistant complete an externship with your practice?__5__ Yes __1_ No

Please answer the following questions about the performance of the MCC Dental Assisting graduate in your office (circle the correct number).

Strongly Agree

Agree Disagree Strongly Disagree

The chairside skills of the dental assistant met the needs of my practice.

5 (4) 4 (1) 3 2 1

The office skills of the dental assistant met the needs of my practice.

5 (4) 4 (1) 3 2 1

The dental assistant was dependable.

5 (4) 4 (1) 3 2 1

The dental assistant worked well as a member of my dental team.

5 (4) 4 (1) 3 2 1

If you were not satisfied with any area please provide specific recommendations on how the graduate could be better prepared. Your recommendations will be used to revise curriculum, including clinical experiences.

Please provide general comments and suggestions for improving the Maui Community College Dental Assisting Program. She is a great assistant and would be an excellent team member to the next office she works in.

37

MCC Dental Assisting ProgramEmployer Survey

2008-2009 Summary

Please complete a survey for each new dental assistant employee.How many months has the dental assistant been working for you?2 months, 4 months, 11 months, 9 months

How did you recruit the dental assistant?Job offered after externship, advertisement, MCC DA program, Blackboard in classroom (2)

Did the dental assistant complete an externship with your practice?__4_ Yes__0__ No

Please answer the following questions about the performance of the MCC Dental Assisting graduate in your office (circle the correct number).

Strongly Agree



5 (2) 4 3 (3) 2 1


5 (2) 4 (2) 3 (1) 2 1


5 (2) 4 (1) 3 2 (1) 1 (1)


5 (2) 4 (2) 3 (1) 2 1

If you were not satisfied with any area please provide specific recommendations on how the graduate could be better prepared. Your recommendations will be used to revise curriculum, including clinical experiences.More chairside experience; Calls in sick most Mondays; Employee was ill for at least 2 weeks at start of employment.

Employee also insisted on working for TSA, thereby limiting availability at this office. Employee required discontinuation of

employment due to finals and prep for national dental assisting exam.

Please provide general comments and suggestions for improving the Maui Community College Dental Assisting Program. Graduates need increase in hands-on experience. I estimate a minimum of 6 months on-the-job training is necessary before attaining top position (and pay).

UHMC Dental Assisting ProgramEmployer Survey Summary 2009-2010

Please complete a survey for each UHMC 2009-2010 Dental Assisting Program graduate dental assistant employee.How many months has the dental assistant been working for you?3 months, 4 months, 5 months, 6 monthsHow did you recruit the dental assistant? Dental assisting program, friendDid the dental assistant complete an externship with your practice?___1_ Yes _3___ No

Please answer the following questions about the performance of the UHMC Dental Assisting graduate in your office (circle the correct number).

Strongly Agree



5 (3) 4 3 (1) 2 1


5(2) 4(2) 3 2 1

38

The dental assistant was dependable. 5(4) 4 3 2 1

The dental assistant worked well as a member of my dental team. 5(4) 4 3 2 1

If you were not satisfied with any area please provide specific recommendations on how the graduate could be better prepared. Your recommendations will be used to revise curriculum, including clinical experiences.Practice impression taking; start clinical earlierPlease provide general comments and suggestions for improving the UH Maui College Dental Assisting Program.

MAHALO for helping us enrich the UHMC Dental Assisting Program!UHMC Dental Assisting Program

Employer Survey Summary

Please complete a survey for each UHMC 2010-2011 Dental Assisting Program graduate dental assistant employee.How many months has the dental assistant been working for you? 2-3 months, 5 months, 6 months, 2 years

How did you recruit the dental assistant? Newspaper, DA Director

Did the dental assistant complete an externship with your practice?__1__ Yes __4__ No

Please answer the following questions about the performance of the UHMC Dental Assisting graduate in your office (circle the correct number).

Strongly Agree



5 (2) 4 (2) 3 (3) 2 1


5(2) 4(3) 3 2 1


5(5) 4 3 2 1


5(5) 4 3 2 1

If you were not satisfied with any area please provide specific recommendations on how the graduate could be better prepared. Your recommendations will be used to revise curriculum, including clinical experiences.x-rays, impressionsPlease provide general comments and suggestions for improving the UH Maui College Dental Assisting Program.

MAHALO for helping us enrich the UHMC Dental Assisting Program!

UHMC Dental Assisting ProgramEmployer Survey 2011-2012

Please complete a survey for each UHMC 2011-2012 Dental Assisting Program graduate dental assistant employee.1. How many months has the dental assistant been working for you? (2) 1 month; 2 months; (2) 4 months; 6 months;

10 months; 6 years

2. How was this employee referred to you?______ UHMC job placement center _____ Responded to newspaper ad______ Local employment service ___1__ Student internship___3__ UHMC faculty ___1__ Company recruitment___3___ Other, please explain Craigslist ad, Joyce Recommendation, Friend, previous employment.

3. Did the dental assistant complete an externship with your practice?_2___ Yes __6__ No

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4. Please rate the performance of the graduate on the following competencies as they apply to the job:Strongly

AgreeAgree Disagree Strongly

DisagreeNot

applicable


(3) 5 (3) 4 (1) 3 2 1 (1, front office

receptionist)


(3) 5 (4) 4 (1) 3 2 1

The dental assistant was dependable. (8) 5 4 3 2 1


(8) 5 4 3 2 1

If you were not satisfied with any area please provide specific recommendations on how the graduate could be better prepared. Your recommendations will be used to revise curriculum, including clinical experiences.

- Krystle has a very good attitude! Willing to learn and positive.- As you know, my office is high tech and homeopathic style. DA not trained in the equipment I use - CEREC,

intraoral camera, iPad for patient education, and e-charts. Please provide general comments and suggestions for improving the UH Maui College Dental Assisting Program.

UHMC Dental Assisting Student Exit Survey 2007-2008

Very important

Not very important

I arrive to work on time or earlier. 5 (9) 4 (1) 3 2 1

I always work cooperatively with my co-workers.

5 (10) 4 3 2 1

If I do not understand instructions from my supervisor, I ask for more information.

5 (8) 4 (1) 3 2 (1) 1

I keep information about patients private.

5 (10) 4 3 2 1

Please rate how well the MCC Dental Assisting Program prepared you to perform in each of the following functions. Write the appropriate number in the blank using the scale below.

Extremely well prepared

Wellprepared

Adequately prepared Inadequately prepared

Totally unprepared

5 4 3 2 1

______ Infection control procedures 5 (7) 4 (2) 3 (1) 2 1______ Patient educational oral hygiene instruction 5 (7) 4 (3) 3 2 1______ Health history review and documentation 5 (7) 4 (4) 3 2 1______ Chairside assisting procedures 5 (7) 4 (3) 3 (2) 2 1______ Restorative charting 5 (5) 4 (3) 3 (2) 2 1______ Periodontal charting 5 (6) 4 (1) 3 (3) 2 1______ Orthodontic functions 5 (3) 4 (2) 3 (5) 2 1______ Mixing dental materials 5 (7) 4 (2) 3 (1) 2 1______ Emergency procedures 5 (5) 4 (3) 3 (2) 2 1______ Office reception responsibilities 5 (5) 4 (3) 3 (2) 2 1______ Taking alginate impressions 5 (7) 4 (2) 3 (1) 2 1______ Making study models 5 (8) 4 (2) 3 2 1______ Exposing radiographs 5 (8) 4 (2) 3 2 1______ Dental Assisting Certification Exam 5 (6) 4 (3) 3 (1) 2 1______ Other (please specify) Great teacher 5 (2) 4 3 2 1Check one of the following:0 Currently employed full-time in a dental office 2 Seeking employment full-time in a dental office, 1 Seeking employment part-time in a dental office5 Currently employed part-time in a dental office

40

1 Not seeking employmentWhat did you like about the MCC Dental Assisting Program?- EVERYONE! I love the professional attitude to the clinic but also the warm attitude to the staff.- Very hands on. Friendly environment.- It’s a good learning experience whether or not you came into the program with or without knowing anything. There was always something that was taught to us that we never knew about.- Teachers- Learning a lot. Meeting new people- I learned a lot from all of my teachers and classmates/friends not just how to be a dental assistant but, a lot of things outside of the classroom.- The MCC Dental Assisting Program was very hands on and that really helped me learn a lot better.- I like the teachers and the staff at Maui Oral Health Center. All the teachers are knowledgeable & well prepared about their subjects.- Very informative

What did you dislike about the MCC Dental Assisting Program?- I don’t dislike anything.- Not much. Would be nice if we had our own building - nothing- NOTHING- Should have more parking or a new facility in the future!!- nothing

What recommendations would you make to incoming Dental Assisting Students?-Study hard! Don’t slack off, & show up!- Work hard stay true to yourself.- Be ready to study, study, study.- Study, study, study!- Study and read the assignments because it will really help you learn.- Need parking & a bigger class- Read your books and just study your life away.

2008-2009In the past year, I have volunteered at a community health activity. (12)_ Yes _(1) NoDescribe your service learning experiences.Oral dental hygiene instructions to the community; I was enriching; Good, I helped teach children about the proper way to brush 7 floss teeth. Also, taught them the difference between healthy & unhealthy foods; I demonstrated proper dental hygiene and answered questions concerning dental problems or concerns; I did a lot of service learning projects; Oral hygiene instructions to the community.Please rate the importance of the following statements (circle correct number).

Very important

Not very important

I arrive to work on time or earlier. 5 (11) 4 (2) 3 2 1


5 (13) 4 3 2 1


5 (12) 4 (1) 3 2 1


5 (13) 4 3 2 1


Extremely well

prepared

Wellprepared

Adequately prepared

Inadequately prepared

Totally unprepared

Infection control procedures 5 (12) 4 (1) 3 2 1Patient educational oral

hygiene instruction5 (10) 4 (3) 3 2 1

Health history review and documentation

5 (8) 4 (4) 3 (2) 2 1

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Chairside assisting procedures

5 (5) 4 (4) 3 (4) 2 1

Restorative charting 5 (10) 4 (3) 3 2 1Periodontal Charting 5 (10) 4 (3) 3 2 1Orthodontic functions 5 (6) 4 (3) 3 (4) 2 1

Mixing dental Materials 5 (8) 4 (2) 3 (3) 2 1Emergency procedures 5 (8) 4 (1) 3 (4) 2 1

Office reception responsibilities

5 (8) 4 (1) 3 (3) 2 (1) 1

Taking alginate impressions 5 (9) 4 (4) 3 2 1

Making study models 5 (9) 4 (3) 3 (1) 2 1Exposing radiographs 5 (13) 4 3 2 1

Dental assisting certification exam

5 (9) 4 (2) 3 (2) 2 1

Other 5 4 3 2 1

Check all that apply:

______ Currently employed full-time in a dental office

____3__ Seeking employment full-time in a dental office

____2_ Currently employed part-time in a dental office

____2_ Not seeking employment

____9_ Currently enrolled in college full-time, pursuing dental related field of study program

____2__ Currently enrolled in college part-time, pursuing dental related field of study program

____1_ Currently enrolled in college full-time, pursuing fields other than dental

______ Currently enrolled in college part-time, pursuing fields other than dental

What did you like about the MCC Dental Assisting Program? The small class size. It was easy to ask questions and get personal help I needed. Made new friends and has opened my eyes in the dental field. Met new people and made good friends. Meeting all my classmates. Good teachers and classmates. The teachers and how they were helpful. Interesting and helpful when needed. Friendly staff, good atmosphere, lots of good/interesting information. Teachers were very informative and gave me a good understanding of the dental field to help pursue a career. Great program, learned a lot. It was fun and I made new friends. We all helped each other. I liked the hands-on experience in the lab and clinic. Try to show as much as possible for practice is what helps to master anything.

What did you dislike about the MCC Dental Assisting Program? I wish we had more hands-on training with doctors. Practice makes perfect & we can always use more practice. Somewhat disorganized? Being crammed in small class with no windows. No parking, small classroom. Sometimes labs were confusing and unorganized. Needed more chairside experience. I would have liked to learn the procedure steps better before going out to internships. Nothing Lack of communication. Some people weren’t very supportive. I wished that we could be more prepared for chairside assisting. We needed more practice in hands on starting within the beginning of first semester.

What recommendations would you make to incoming Dental Assisting Students? To keep on their reading. It will make the program better for them if they are prepared. Have fun & do your best! Be prepared Expand facilities. Learn all that you can. Be open to learning and keep an open mind.

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It’s an awesome supporting program where guest speakers, DDS, come to speak to our class and experience some dental offices.

Make sure to listen and ask questions as needed. Also, even though your book being read may not be needed for the tests, read anyway because it helps to get an understanding of stuff not focused in class as much.

Be prepared!! Listen to your lectures thoroughly. Ask questions when you don’t understand and study everything.

Practice as much as possible taking radiographs. Participate in any activity dental related

Student Exit Survey 2009-2010MCC Dental Assisting Students

Please complete the following information to help improve the Dental Assisting Program.

In the past year I have volunteered at a community health activity. _11__ Yes ___ NoDescribe volunteer efforts.

-I really enjoyed working in the community-Volunteered at women’s health fair, Senior health fair, harbor lights after school program, MCC Keiki fest. -I got to work with children who were willing to learn about OHI and I thought it was a fun experience. -I volunteered at various fairs and it was very enjoyable teaching kids and adults about oral hygiene.

Please rate the importance of the following statements (circle correct number).Very

important5 4 3 2

Not very important

1I arrive to work on time or earlier. 16I always work cooperatively with my co-workers.

16


15 1


16



Wellprepared

Adequately prepared Inadequately prepared

Totally unprepared

5 4 3 2 1

______ Infection control procedures 14 1 1

______ Patient educational oral hygiene instruction 13 3

______ Health history review and documentation 12 3 1

______ Chairside assisting procedures 10 5 1

______ Restorative charting 8 7 1

______ Periodontal charting 8 7 1

______ Orthodontic functions 5 5 5 1

______ Mixing dental materials 8 7 1

______ Emergency procedures 9 5 2

______ Office reception responsibilities 10 3 2 1

______ Taking alginate impressions 10 6

______ Making study models 10 6

______ Exposing radiographs 12 4

______ Dental Assisting Certification Exam 10 5 1

______ Other (please specify) ________________

Check one of the following:______ Currently employed full-time in a dental office __4___ Seeking employment full-time in a dental office

43

__6___ Currently employed part-time in a dental office___1___ Not seeking employment___9___ Currently enrolled in college full-time, pursuing dental related field of study program___3__ Currently enrolled in college part-time, pursuing dental related field of study program______ Currently enrolled in college full-time, pursuing fields other than dental______ Currently enrolled in college part-time, pursuing fields other than dentalWhat did you like about the MCC Dental Assisting Program?

-I think it is a very well organized program.-Great teachers, classmates, fun and educational experiences like opportunity to go to ADA and HAD conventions.-Good exposure to dental field-I had a lot of great learning experiences. All of the hands-on procedures during my externships were really great

and I feel that they have really prepared me for the dental assisting field.-All the learning, all the different people; peers, teachers, private practice, & patients, the trip to the ADA

convention, the service learning community volunteer program, the guest speakers, the externship programs.-Teachers are great! Learned a lot.-The instructors were always very helpful and available to talk to. I learned so much valuable information that I’ll be

able to apply to my future when I am a dental Hygienist. - Very good & learned a lot. Professors were excellent & helpful!-I liked the hands on experience & the opportunity to work in different offices.-This was an amazing program! It gave me a wonderful opportunity to experience the dental profession. I feel

completely prepared for employment and anything that can happen in the dental field and on the job. I t was a wonderful learning experience with supportive classmates and amazing instructors!

What did you dislike about the MCC Dental Assisting Program? -More clinical time would be better.-Better facilities to accommodate the amount of students in the program, practice using newer dental materials.-more clinic hours (3)-n/a-I would have understood more about what was being taught earlier on if I had been exposed to the dental material

chapter sooner. -More clinic time.-The program is great, but the only improvement I can thin if us sometime we needed more ops at the clinic to do

clinical work and they weren’t available. -Nothing this program is perfect

What recommendations would you make to incoming Dental Assisting Students?-Go to any practice at clinic that is available-n/a-Make sure you can commit. No whining. Stay Positive. Be thankful.-Study hard, and be willing to learn.-Have fun & study hard!-Be prepared to study hard and put in a lot of effort- it will pay off and you will learn a lot! It’s a great program.- Study hard & definitely volunteer. -study a lot.

Are you currently employed in a dental office? Yes_5__ NO _9_If yes, name of dental office ____________________

-Pedodontic Associates (3)-Maui Job Corps-Miyamoto Dental Design

How did you become employed there? _______________-Applied from Maui News-Answered new ad-Joyce Yamada-through Joyce-Walk in

What are your plans for the future?-I plan on working as an assistant for at least one year before returning to school for the Hygiene Program.-Dental Hygiene School-Seek dental work and continue some pre-reqs for Dental Hygiene- Dental Hygiene or Nursing. BS then Dental School.-Applying to Hygiene Program-I don’t know now, I was ready to apply for Hygiene.- I want to be able to go to dental school and become a dentist.

-Part time dental related employment, more school & possibly hygiene program.

-Finish school and find a job in DA

- Dental Hygiene Program at UHMC

-Continue going to school.

-Works as a dental assistant, acquire the knowledge and skills to become one of the best, gain as much valuable

experience the in turn continue to dental hygiene.

- Work as a dental assistant while pursuing my major.

44

-Be a hygienist.

-Continue school for dental hygiene. UH Manoa in Fall for pre-reqs. Will apply for both UH Manoa & MCC for Fall

2011

Student Exit Survey 2010-2011UHMC Dental Assisting Students

Please complete the following information to help improve the Dental Assisting Program.

In the past year I have volunteered at a community health activity. _13__Yes _1__ No _4_ blankDescribe volunteer efforts.Very enjoyable.; very uplifting and made me want to volunteer more.; Made me want to help the community more; I loved it I love the kids my are so eager to learn.; it is something I am proud of and will continue to do throughout my lifetime.

Please rate the importance of the following statements (circle correct number).Very important

54 3 2

Not very important

1I arrive to work on time or earlier. 5/18I always work cooperatively with my co-workers.

5/17 4/1


5/16 4/2

I keep information about patients private. 5/18



Wellprepared

Adequately prepared Inadequately prepared Totally unprepared

5 4 3 2 1

______ Infection control procedures 5/16 4/2

______ Patient educational oral hygiene instruction 5/11 4/5

______ Health history review and documentation 5/11 4/5 3/2

______ Chairside assisting procedures 5/10 4/6 3/2

______ Restorative charting 5/10 4/8

______ Periodontal charting 5/15 4/3

______ Orthodontic functions 5/2 4/6 3/10

______ Mixing dental materials 5/9 4/7 3/2

______ Emergency procedures 5/7 4/6 3/4 2/1

______ Office reception responsibilities 5/2 4/11 3/4 NR/1______ Taking alginate impressions 5/11 4/6 3/1

______ Making study models 5/12 4/3 3/3

______ Exposing radiographs 5/14 4/3 3/1

______ Dental Assisting Certification Exam 5/13 4/3 3/2

______ Other (please specify) ________________

great program. Thanks Joyce.

___1___ Currently employed full-time in a dental office

___10__ Seeking employment full-time in a dental office

___3___ Currently employed part-time in a dental office

___1___ Not seeking employment

___9___ Currently enrolled in college full-time, pursuing dental related field of study program

___5___ Currently enrolled in college part-time, pursuing dental related field of study program45

___1___1 Currently enrolled in college full-time, pursuing fields other than dental

______ Currently enrolled in college part-time, pursuing fields other than dental

What did you like about the UHMC Dental Assisting Program?Hands on experiences; Instructors were really willing to help.; very detailed & thorough.; Externships @outer offices.; Instructors were very nice and helpful; The great people I met! understanding the oral cavity; That everyone cared about our education and was always willing to help. I definitely learned a lot the past year!; The instructors took time to provide one on one instruction every step of the way; It was a small program and everyone knew each other, We all got to be close and would help each other by having study groups. Learned a lot and feel prepared to work in a dental office.; Although it is an intense program, I feel prepared to find a job.; The instructors were helpful and made learning fun and easy. The program helped with my knowledge of dental assisting.; Met a lot of nice people. Learned so much, even though I want to be a hygienist this was very helpful. ; All the hands on practice we had. The instructors were great!; it was a great experience being able to polish up my skills that I have previously obtained prior to attending this program because I was already working as an assistant.; I liked how we a lot of hands on. I feel that I learned better. I gain so much more Knowledge about dentistry. ;

What improvements can be made to the UHMC Dental Assisting Program? I think too much time was spent for other things. That took up the time we could have been studying Instructors that truly want to be here for students; none that I could see; The coordinator Joyce has set it up to be perfect!!; being more organized; more office work setting.; everything More time to learn each procedure.: Improve attitudes towards students from people we work with. Also encourage certain corrections be made in private settings; None; Nothing, overall the program was great met my expectations; N/A; Nothing I loved it, no matter how much people complained how things are done. we are all college students! We shouldn’t have to be babied! N/A; What recommendations would you make to incoming Dental Assisting Students? Do not work! (during program); study. study. study!; It Is the most informative program yet be prepared; Quit your job if you have one You won’t have time for work HAHA.; Make sure you have time & a well-balanced schedule; Write everything down particularly if you don’t grasp it at 1st; Study, Study, Study!! Learn the procedures. ; Hard work pays off; Don’t be afraid to ask a lot of questions. ; Always practice hands on stuff. Don’t be shy. ; Keep up with the reading material and study. ; Study hard because it’s worth it @ the end’ do it because you enjoy it, like I do. ;

Are you currently employed in a dental office? Yes__4___ NO __14__

If yes, name of dental office. Dr. Conmy; Dr. Bastian; Dr. Igawa and Dr. Miyashiro, Big Island. ; Dr. Chris McNeil; How did you become employed there? Applied; Joyce Yamada it was originally t just apart time job, while in the nursing program, and finishing my BA in psychology and then I fell in Love w/ it.; word of mouth What are your plans for the future? Dental Hygienist one day!; Undecided @ the moment, may move to mainland to complete schooling; continue school to go on in DH. Go to hygiene or even dental school; take all my required so I can apply to Dental school. ; work there for two years Then apply for Hygiene & Be a Hygienist unsure, going to take a break from school for now.; My plans include working full time, full time family involvement, and furthering education.; Dental Hygiene hopefully or EFDA; continue on in DENTISTRY; To find a dental assisting job, and continue my education in dentistry. ; I plan to hopefully get into the DH program this fall. That is my dream to be a DH; Dental Hygiene Program; hopefully be accepted into Dental hygiene and maybe later become a dentist, thanks to Dr. Gabot & Rae for inspiring me; Hopefully get into the hygiene program here@ UHMC. If not just work to apply again if it is the right time; Hygiene. Go into hygiene.

Student Exit SurveyUHMC Dental Assisting Students 2011-2012

Please complete the following information to help improve the Dental Assisting Program.In the past year I have volunteered at a community health activity. 16___ Yes ___ NoDescribe volunteer efforts.

Teaching OHI to the community of Maui Teaching Oral Hygiene Teaching the grade school children about oral hygiene. When people ask me about their teeth I answer as many

questions possible or refer them to a dentist Provide OHI Teaching OHI at various I loved the FUN health fairs or community service projects like at Kihei Elementary with tons of kids

Please rate the importance of the following statements. Check appropriate box.

Very Not very

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important5 4 3 2

important1

I arrive to work on time or earlier. 17


17


15 2


17

Please rate how well the UHMC Dental Assisting Program prepared you to perform in each of the following functions. Check appropriate box.

Extremely well

prepared5

WellPrepared

4

Adequately prepared

3

Inadequately prepared

2

Totally unprepared

1

Infection control procedures 15 2

Patient educational oral hygiene instruction 15 2

Health history review and documentation 15 2

Chairside assisting procedures 14 1 2

Restorative charting 15 1 1

Periodontal charting 15 1 1

Orthodontic functions 7 6 4

Mixing dental materials 14 2 1

Emergency procedures 11 5 1

Office reception responsibilities 8 6 2

Taking alginate impressions 14 2 1

Making study models 12 3 1

Exposing radiographs 16 1

Dental Assisting Certification Exam 13 3 1

Other (please specify) _____________________

Please check all that apply:

__1____ Currently employed full-time in a dental office

__5___ Seeking employment full-time in a dental office

___5___ Currently employed part-time in a dental office

___2__ Not seeking employment

__14__ Currently enrolled in college full-time, pursuing dental related field of study program

__1____ Currently enrolled in college part-time, pursuing dental related field of study program

___1___ Currently enrolled in college full-time, pursuing fields other than dental

____1__ Currently enrolled in college part-time, pursuing fields other than dental

What did you like about the UHMC Dental Assisting Program? Teachers are very nice and helpful. They want you to learn and when you don’t understand something, they take their

time and help you understand the material The staff. Working with real patients in a real life setting Instructors I learned a lot. It prepared me very well The hands on experience Everything All the community service we participated in, all the information we learned and gained to get us ready for real life

assisting, staff Really helped prepare for DANB

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All the students and staff really care about your success I enjoyed the many opportunities in different dental offices Small classes, good teachers It has help me learn more and prepare me to take the DANB Making relationships with students and dentist, hands on experience I liked the hands on experience that the program provided

What might be improved in the UHMC Dental Assisting Program? Parking is a big deal Less DH hours required The doctors for externship To thoroughly teach info that may be needed for DANB (example for infection control, did not learn about certain

things until after taking the test) Less costly More role playing throughout the whole year Communication of what is expected, print out on paper so no confusion Maybe have the extern sites evenly distributed, I had 4 or 5 MOHC and no ortho =(

What recommendations would you make to incoming Dental Assisting Students? Study and invest in yourself Start saving pictures from beginning To study hard and be well prepared to dedicate themselves to the program Study, study, study! Wear your uniforms!!! Listen, complete as much community service events as possible, read all materials for homework, be focused Stay organized throughout entire course, stay on top of coursework and do not fall behind Study and don’t stress out Save your money Do as much community service as possible, do not over think everything and do the best as you can, keep up with

studying, don’t fall behind Study and don’t stress out To study a lot and put all your time be very devoted=) Forget your life Try to take other classes while you are in the program, if you are going to do hygiene etc.

Are you currently employed in a dental office? Yes_4____ NO _12___

Yes No

I work Part-time 9 4

I work Full-time 1

I am working in my field of study 4 13

I am happy in my current position 10 1

I prefer working in my field of study 11

If yes, name of dental office and job title ___________________________________________________ In an office Island Dental, Dental Assistant DA – Ho’ola Lahui Hawaii Kahana Family Dental Wahiawa/Pearl Family Dental Care Dr. Wright, Dental Assistant

How did you become employed there? ____________________________________________________ N/A Applied I went for my dentist appointment and mentioned I wanted to be in the dental field Family

I have been employed for:1___ Less than 6 months1__ More than 6 months_2_ 1-2 years_2_ 2+ yearsWhat are your plans for the future?

Hygiene or work in a restaurant again Take more classes and get into dental hygiene program BA Finish the prereqs for Dental Hygiene apply and just work as a dental assistant Hygiene Apply to dental schools/ and or dental hygiene programs Completing Liberal Arts degree, working as an assistant, not sure if I will pursue hygienist

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Dental hygiene I plan to continue working full time at my current job and possibly pursue part time in a dental office. I will take a few

courses in the fall of 12 and apply for the hygiene program in 2013 To pursue a degree in dental hygiene and get a job in a dental office Moving… going to take care of my daughter during surgery and after then returning home and getting a great job Hygiene To look for a job as a dental assistant and possibly go back to school and maybe get into hygiene Dental hygiene Work in a dental office as an assistant while continuing education to become a RDH Be accepted into the dental hygiene program

Fall 2011-Spring 2012 Community Service events Dental Assisting Program participated in:1. University of Hawaii Maui College Launch UHMC Campus Friday, August 26, 2011 2:30-9:00pm Serviced: 800 community members Brushes distributed: 600 & toothpaste Showcased the dental assisting program and promoted good oral health practices.

2. Paia Pensioners Paia Community Center Friday, September 9, 2011 9:00-10:00am Serviced: 7 members Brushes Distributed: 7 & toothpaste Shared good oral hygiene practices with seniors.

3. Teen Expo Maui Tropical Plantation Saturday, September10, 2011 9:00am – 4:00 pm Serviced: 2,800 community members Brushes distributed: 2,000 placed in goody bags by organizer and another 600 distributed at event. Shared good oral health practices with teen ager and their families. Funded by Teen Expo.

4. Kahului Filipino Seniors Kahului MEO Thursday, September 15, 2011 9:00-10:30am Serviced: 35 seniors Brushes Distributed: 35 & toothpaste Shared good oral health practices with seniors.

5. Hale Mahaolu Seniors49

Hale Mahaolu, Wailuku Friday, September 16, 2011 9:00-10:30 Serviced: 6 Senior’s Brushes Distributed: 6 & toothpaste Shared good oral health practices with seniors.

6. Student Lounge- Student Services UHMC Campus Tuesday, September 27, 2011 10:00am – 1:00pm

Serviced: 60 students Brushes Distributed: 0, no brushes were distributed, Shared information regarding dental services available to students by the UHMC dental Programs.

7. Maui County Fair Parade UHMC Campus-Stadium Thursday September 29, 2011 3:30-7:00pm Serviced: Maui Community members Brushes Distributed: 0Organized and created a dental programs float to introduce and promote the UHMC dental programs to our community.

Maui County Fair UHMC boothThursday-Sunday, September 29-October 1, 2011Serviced: Maui Community membersBrushes Distributed: 144 & toothpaste, to promote community awareness of UHMC dental programs.

8. Tutu & Me Project Kahului Community Center Tuesday, October 11, 2011 9:00-11:00am Serviced: 60 (children and parents) Brushes Distributed: 30 & toothpaste, given to children (baby packets were assembled, including a tooth brush and information regarding children’s teeth.) Shared good oral hygiene practices with child and parent.

Kamehamea Schools Pukalani Wednesday, October 12, 2011 9:00-11:00am Serviced: 40 (children and parents)Brushes Distributed: 20 & toothpaste, given to children (baby packets were assembled, including a tooth brush and information regarding children’s teeth.) Shared good oral hygiene practices with child and parent.

9. Kihei Children’s Youth Fair

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Saturday, October 15, 2011 2:30-8:30pm Serviced: 300 people in the Maui communityBrushes Distributed: 200 & toothpaste, distributed to the youth to promote good oral health practices.10. Saber Family Fun Night Maui High School Gymnasium Friday, October 21, 2011 5:00-8:30pm Serviced: 400 Maui High School students and their parents Brushes distributed: 400 brushes & toothpaste Promoted UHMC dental programs and shared good oral health practices with Maui High School students and their families.

11. UHMC Pumpkin Patch UHMC Campus- agriculture section Saturday October 22, 2011 9:00-12:00pm Serviced: 400 of the Maui community Brushes Distributed: 300 child and 150 adult & toothpaste, brushes were distributed to the children who came with their parents to the pumpkin patch, information was given to both child and parent.

12. WE Project Wailuku Homeless shelter Saturday, October 22, 2011 2-4pm Serviced: 72 Maui Community Brushes Distributed: 72 & tooth paste Shared good hygiene practices with homeless shelter residents.

13. Great American Smoke Out Maui Mall Saturday November 19, 2011 9-12pm Serviced: 200 Maui Community Brushes Distributed: 144 brushes & toothpaste Shared good hygiene practices and promoted UHMC dental programs.

14. Makaukau UHMC Student Lounge Saturday November 19, 2011 11-11:50am Serviced: 150 students at the UHMC Brushes Distributed: 60 & toothpaste Promoted dental programs to students. 15. La Fiesta Hispana Maui Mall

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Saturday February 11, 2012 9-3pm Serviced: 150 of the Hispanic community and others Brushes Distributed: 30 baby packets, 3 dozen adult tooth brushes and2 cases of 72 toothpaste

16. Catch a Smile Kihei Elementary School with the Kihei Rotary 8-10am Serviced: 150 students Brushes Distributed: 15, toothpaste, dental flossers, & activity book Funded by Kihei Sunrise Rotary Club 17. Pomaikai Elementary School Kahului Thursday, February 23, 2012 9-11am Serviced: 60 students including teachers Brushes Distributed: 60 & toothpaste

18. Waihee Elementary School Waihee Elementary Thursday, February 23, 2012 11:30-2:00pm Serviced: 180 students including teachers Brushes Distributed: 175 & toothpaste Shared good dental health practices.

19. Kihei Baptist Preschool Kihei Friday February 24, 2012 9-10:30am Serviced: 20 preschoolers including teachers Brushes Distributed: 16 & toothpaste Shared good dental health practices.

20. Paia Elementary School Paia Thursday March 8, 2012 8:30-11am Serviced: 95 students including teachers Brushes Distributed: 90 & toothpaste Shared good dental health practices.

21. Wailuku Hongwanji Preschool Wailuku Friday March 9, 2012 9-11am Serviced: 70 students including teachers

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Brushes Distributed: 62 & toothpaste Shared good dental health practices.

22. 14th Annual Health Walk and Health Fair Saturday March 24, 2012 7-11am Serviced: 50 Maui community Brushes Distributed: 40 brushes

23. Maui Keiki Fest UHMC Campus Saturday April 14, 2012 11-4pm Serviced: 500 Maui community Brushes distributed: 450 & toothpaste Shared good oral hygiene practices together with Maui County Dental Society members. Funded by Maui County Dental Society

24. Waihee School Thursday, April 05, 2012 11:30-2:00pm Serviced: 200 students including teachers Brushes Distributed: 200 & toothpaste Shared good dental health practices.

25. Waihee Elementary Friday, April 20, 2012 11:30-2:00 Serviced: 180 students including teachers Brushes Distributed: 175 & toothpaste Shared good dental health practices.

26. Kamalii Elementary School Kamalii Elementary School Friday, May 04, 2012 8:00-11:00 Serviced: 150 students including teachers Brushes Distributed: 150 & toothpaste Shared good dental health practice

27. Paia Elementary School Paia Elementary School Monday, May 07, 2012 10:00-2:00 Serviced: Over 250 students including teachers (10 classes) Brushes Distributed: Over 250 & toothpaste Shared good dental health practices.

28. Haiku Elementary School

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Haiku Elementary School Friday, May 18, 2012 7:45-12:00 Serviced: Over 250 students including teachers (10 classes) Brushes Distributed: Over 250 & toothpaste Shared good dental health practices.

CARL D. PERKINS INDUSTRY VALIDATIONADVISORY COMMITTEE APPROVAL FORM

Dental Assisting - 2008-2009

X I have reviewed the curricular student learning outcomes and approve of the level of industry skills that Maui Community College students attain in the Dental Assisting program.

X I understand that the Dental Assisting program is accredited by the NLNAC and American Dental Association Commission on Dental Accreditation and that this national certification meets or exceeds industry standards.

X I have reviewed the student learning outcomes of the Capstone/Portfolio Projects and approve of these projects as an acceptable assessment of student achievement in meeting industry standards.

Michael Clarke, DDS, Private PracticeEmi Eno Orikasa, DDS, Private PracticeStacey Hanada, RDH, BS, Private PracticeDonna Hardy, RDH, Maui Oral Health CenterTed Kanamori, DDS, Private PracticeCarl Kobayashi, DDS. Private PracticeFrank Kihara, DDS, Private PracticeJonathan Lau, DDS, Private PracticeNora Macareg, RDH, Private PracticeDaniel Mayeda, DDS, Private PracticeJames Merrett, DDS, Private PracticeLeanne Nadai, RDH, BS, Private PracticeNeil C. Nunokawa, DDS, Private PracticeDavid Ohta, Dental Assistant, Maui Oral Health CenterSpencer Owades, DMD, Maui Oral Health CenterLorrin Pang, Hawaii State Department of HealthChristy Pascua, CDA, Maui Oral Health CenterYana Pekarski, DDS, Private PracticeRiane Pelangka, CDA, Maui Oral Health CenterMara Sandi, CDA, Private PracticeVeronica Smith, CDA, Maui Oral Health CenterFumio Tsuji, DDS, Private Practice, retiredMelanie Vallejos, DDS, Private Practice

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External GrantsThe Dental Assisting Program was awarded $1,000 from Young Brothers, Inc. to implement the Baby Dental Packets project at Maui Memorial Medical Center in 2009. Other funds for this project were procured from the Maui County Dental Hygiene Society, Pedodontic Associates, the Maui County Dental Society, Dr. Shaun Wright, DDS, Maui Memorial Medical Center Foundation, Frank M. & Gertrude R. Doyle Foundation ($3,492.64), Kaiser Permanente Community Benefit ($5,511.94 in 2011 and $13,523.63 in 2012), and Kaiser Permanente “Give for a Cause” Project (project date is October 30, 2012).

The Maui County Dental Society and the Maui County Dental Hygienists’ Association provided funds to the Dental Assisting Program to purchase the toothbrushes and paste that aided students in sharing dental knowledge with their community.

The Carl D. Perkins Foundation awarded the Dental Assisting and Hygiene program coordinators funds to attend the American Dental Educators Conference in February 2010 and 2011. Attendance to continued education opportunities is a requirement of the ADACODA accreditation. Also, the Carl D. Perkins Foundation awarded the Dental Assisting Program faculty iPads to better assess student competency using Livetext in the clinical area. All competencies are aligned and linked to the ADACODA accreditation standards, General Education Student Learning Outcomes (CASLOs), Program Learning Outcomes, and Student Learning Outcomes.Pending Grant Requests:

HDSDigital PAN/CEPH $66,903DXTTRIII-Dental x-ray Training manikin 3@R10,000 $30,000Dental Radiograph System 1/op +3 for x-ray training room $229,748 Total $326,651

HMSA Foundation Budget Dentist 0.10 FTE for initial screening and prescribing (salary + fringe) $17,018Dental Hygienist 0.25 FTE for supervision of students $19,968Supplies (diamond tip cavitron inserts, gloves, masks, flouride, disclosing solutions, aids such as floss, end-tufted tooth brushes) $ 7,000

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UH Foundation Fiscal & Administrative Support (3.5%) $ 1,595 $45,581

HMSA Foundation Hawaiian DisparitiesBudget- Annual Total 5yr MOHC Dentist (0.1 FTE) Salary & Fringe $17,800 $89,000Dental Hygienist (0.25 FTE at UHMC, 0.25 FTE at HUI) Salary & Fringe $39,936 $199,680Clerical position (0.25 FTE at UHMC, 0.25 FTE at HUI) Salary & Fringe $17,472 $ 87,360Supplies and Equipment: Dental Education materials including “goodie bags” (containing toothbrushes, toothpaste, floss) Dental Screening supplies & equipment $21,165 $105,825 Instruments and supplies for application of sealants & topical Fluoride Diamond tip cavitron inserts, gloves masks, fluoride, disclosing sealant materials, prophy angles, prophy paste, clear dip.UH Foundation Fiscal & Administrative Support (3.5%) $ 3,627 $ 18,135 $100,000 $500,000

County of Maui Office of Economic DevelopmentProposal 1: Request to Rebudget Approved Funding to Meet Unexpected NeedsUH Maui College Allied Health County Grant BudgetTitle: Expansion of Allied Health ProgramPeriod: 10/1/2012 - 6/30/13Sponsor: County of Maui, Office of Economic Development 2Date: 9/29/12

DescriptionTotal

Project Cost

County of Maui

Capital Improvement

Funds Matching

PersonnelDentist @ $60/hr. 25% (10/1/12-6/30/2013) 21,600 21,600 0Allied Health Clerical (1/1/13-6/30/13) 12,834 12,834 0Allied Health IT Specialist (1/1/13-6/30/13) 20,623 20,623 0Subtotal Personnel Salary 55,057 55,057 0Fringe 44.21%Dentist 9,549 9,549 0Allied Health Clerical 5,674 5,674 0Allied Health IT Specialist 9,117 9,117 0Subtotal Fringe Benefits 24,340 24,340 0

Total Personnel 79,397 79,397 0Other CostsDental SuppliesMaui Oral Health Center Rental & Facilities Costs (10/1/12-6/30/13) 44,274 44,274 0

Total Other Costs 44,274 44,274 0Capital Improvement Funds MatchingNew Science Building Construction (B08428F880M198) 126,450 0 126,450

Total Matching 126,450 0 126,450

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Total CostPersonnel Cost 79,397 79,397 0Matching Cost 126,450 0 126,450Other Costs 44,274 44,274 0Direct Cost 250,121 123,671 126,450Modified Direct Cost 79,397 79,397 0Indirect Cost @ 3.5% County 2,779 2,779 0

Grand Total 252,900 126,450 126,450

Proposal 2: Request for Additional Funding to Meet Unexpected Needs

UH Maui College Allied Health County Grant Budget

Title: Allied Health Dental Program

Period: 1/1/13-6/30/13

Sponsor: County of Maui, Office of Economic Development

DescriptionTotal

Project Cost

County of Maui

Capital Improveme

nt Funds Matching

PersonnelDental Lecturers Sp 2012 (Dental Assisting and Dental Hygiene) 25,668 25,668 0

Student Assistants 14,000 14,000 0

Subtotal Personnel Salary 39,668 39,668 0

FringeDental Lecturers Sp 2012 (Dental Assisting and Dental Hygiene) Fringe 44.21% 11,348 11,348 0

Student Assistants Fringe 0.46% 64 64 0

Subtotal Fringe Benefits 11,412 11,412 0

Total Personnel 51,080 51,080 0

Other Costs

Maui Oral Health Center Dental Supplies 20,000 20,000 0Maui Oral Health Center Rental & Facilities Costs (50% 10/1/2012-6/30/13) 52,132 52,132 0

Total Other Costs 72,132 72,132 0

Capital Improvement Funds MatchingNew Science Building Construction (B08428F880M198)

125,000 0 125,000

Total Matching125,00

0 0 125,000

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Total Cost

Personnel Cost 51,080 51,080 0

Matching Cost125,00

0 0 125,000

Other Costs 72,132 72,132 0

Direct Cost248,21

2123,21

2 125,000

Modified Direct Cost 51,080 51,080 0

Indirect Cost @ 3.5% County 1,788 1,788 0

Grand Total250,00

0125,00

0 125,000

Proposal FY14UH Maui College Allied Health Dental County Grant BudgetTitle: Allied Health Dental ProgramPeriod: 7/1/2013-6/30/2014Sponsor: County of Maui, Office of Economic DevelopmentDate: 9/29/12

DescriptionTotal

Project Cost

County of Maui

Capital Improvement

Funds Matching

PersonnelDentist MOHC (65%) 72,785 72,785 0Allied Health Clerical 25,668 25,668 0Allied Health IT Specialist 41,246 41,246 0Subtotal Personnel Salary 139,699 139,699 0Fringe 44.21%Dentist MOHC 32,178 32,178 0Allied Health Clerical 11,348 11,348 0Allied Health IT Specialist 18,235 18,235 0Subtotal Fringe Benefits 61,761 61,761 0

Total Personnel 201,460 201,460 0Other CostsMaui Oral Health Center Rental & Facilities Costs 41,489 41,489 0

Total Other Costs 41,489 41,489 0Capital Improvement Funds MatchingNew Science Building Construction (B08428F880M198) 250,000 0 250,000

Total Matching 250,000 0 250,000Total CostPersonnel Cost 201,460 201,460 0Matching Cost 250,000 0 250,000

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Other Costs 41,489 41,489 0Direct Cost (Personnel and Other) 492,949 242,949 250,000Modified Direct Cost 201,460 201,460 0Indirect Cost @ 3.5% County 7,051 7,051 0

Grand Total 500,000 250,000 250,000

$17.9M released for Maui projectsOctober 13, 2012The Maui News

KAHULUI - Gov. Neil Abercrombie has released more than $17.9 million in funding for state capital improvement projects on Maui. Those include more than $8.1 million for renovation, upgrade and expansion projects at Maui Memorial Medical Center. "As elements of the federal Affordable Care Act are implemented, it is important that we continue to invest in health care infrastructure throughout our state to ensure that facilities are ready to provide access to quality health care for all the people of Hawaii," Abercrombie said in an announcement. Gerald Matsui, Maui Memorial's hospital management officer, said the state money will help the facility do maintenance and keep it fully upgraded. For example, elevators dating as far back as the early 1950s will be refurbished, he said. He called the projects "real nuts and bolts" types of improvements.

A breakdown of funding for Maui Memorial included the following projects:

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* $3.5 million to design, construct, equip and provide required works of art as part of an elevator replacement project to comply with current National Fire Protection Association and life safety and building codes. * $1.8 million to make renovations and expand the hospital's laboratory, pharmacy and imaging departments, which will take up part of the medical center's old courtyard area. * $900,000 to do plumbing work, including replacing piping, insulation, bathroom fixtures and valves, and repairs to walls, floor drain lines and piping supports. * $800,000 to replace the hospital's air-conditioning system, focusing on the information-technology server room, patient treatment areas and the laundry department. * $700,000 to replace approximately 50 patient beds, which are 16 to 20 years old, six to eight years beyond the typical life of such a bed. * $475,000 to replace the laundry equipment, as well as electrical and plumbing upgrades to accommodate the new equipment. Other capital improvement projects were listed as: * $4.5 million, University of Hawaii Maui College, renovating the existing Science Building to house the Allied Health programs that currently rent off-campus spaces and to upgrade air conditioning, electrical systems, vents and roofing. (Allied Health programs include community health, nursing, dental hygiene and oral health.) * $2 million, Honoapiilani Highway, to restore and implement environmental controls for runoff in the vicinity of Launiupoko where makai portions of the highway have been undermined by the pounding of waves. * $1.8 million, David Malo Circle public housing, Lahaina, to design and construct exterior improvements and do site work, including reroofing buildings, installing new exterior siding, painting, parking lot repaving and sidewalk renovations. * $1.2 million, Hana Highway, to improve runoff and drainage in the vicinity of Hoolawa Bridge. * $285,000, Wailuku Public Library, to replace clay roofing tile and make other roof repairs.

Rotary honors Hale Kau Kau manager and dental programApril 15, 2012The Maui News

KIHEI - The manager of the Hale Kau Kau program and the University of Hawaii Maui College Dental Assisting Program received vocational service awards from the Rotary Club of Kihei Sunrise.

At the recent meeting, the club also honored two scholarship winners.

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Tina Draper, who runs the Hale Kau Kau program at St. Theresa Church that offers free meals to Maui's hungry, received the Individual Vocational Service Award. She was recognized for her leadership and service to the nonprofit organization, the only agency on Maui that serves meals to the hungry every day of the year.

Feted at a recent meeting of the Rotary Club of Kihei Sunrise were (from left) Tina Draper, Individual Vocational Service Award winner; Courtney Ka‘a‘a and Rose Ann Navarro, recipients of the Capanash/Corbett Memorial Scholarships; and Joyce Yamada, director of the University of Hawaii Maui College Dental Assisting Program, who received the Community Vocational Service Award for her organization.

Although Hale Kau Kau offers a hot, nutritious meal to anyone who is hungry, the target group includes the homeless, the working poor, those with illnesses or problems that impact their ability to provide for themselves, such as mental illness and substance abuse, the homebound elderly, and the sick and disabled.

Joyce Yamada, director of the UH-Maui College Dental Assisting Program, accepted the Community Vocational Service Award for her program, a two-semester curriculum that provides students with the skills required to succeed in the dental profession. The program also gets out in the community, with 17 students volunteering for the "Catch A Smile" program and interacting with 125 1st-graders at Kihei Elementary.

Two students from the Dental Assisting Program, Courtney Ka'a'a and Rose Ann Navarro, were the recipients of the club's annual Doris Ann Capanash/Pat Corbett Memorial Scholarship awards. Capanash was the wife of past Rotary District 5000 Assistant District Gov. Ron Capanash. Corbett was an active member of the Rotary Club of Kihei Sunrise, having served on the board of directors for four years. Both women were actively involved in promoting quality educational experiences for students on Maui.

Ka'a'a received a $500 scholarship from the scholarship fund and is currently completing the Dental Assisting Program. She plans to continue to take the requisite classes to move into the dental hygiene program. She has worked at the Learning Center on campus as a part-time receptionist and tutor.

Navarro received a $250 scholarship and has earned an associate degree in liberal arts. She will be finishing the Dental Assisting Program and moving on to become a dental hygienist. She currently is employed at Kahana Family Dental.

Baby dental packets available to distributeNovember 13, 2011The Maui News

KAHULUI - Baby dental packets that have been handed out to families of newborns at Maui Memorial Medical Center will now be available in pediatric offices and community clinics.

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The University of Hawaii Maui College Dental Assisting Program's Baby Dental Packet Project is expanding the program with a $5,512 grant from Kaiser Permanente Hawaii.

"Pediatricians are pleased to have a dental packet to distribute to their families at well-child visits," said Kaiser Permanente pediatrician Felicitas Livaudais. "The lack of fluoridated water, baby bottle tooth decay and compliance with families providing fluoride to their child all present challenges."

Mary Hew (left), Kaiser Permanente’s clinics operations director for the Neighbor Islands, presents a check of $5,512 to Joyce Yamada, University of Hawaii Maui College dental assisting program coordinator, who holds a baby dental packet. Dr. David Ulin, chief of Kaiser’s Maui Lani clinic, is shown at right.

The Maui Memorial Medical Center program, which began in 2009, has been supported by the Maui Memorial Medical Center Foundation, Maui County Dental Society members, the Maui County Dental Hygienists' Association, the Frank M. and Gertrude R. Doyle Foundation, dentist Shaun Wright and the hospital.

Pediatric offices and community clinics interested in acquiring UH-MC baby dental packets for their patients may contact the UH-MC Dental Assisting Program by phone at 984-3663 or by email at [email protected].

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UH Maui College Dental Assisting Program students at the Hawaii Dental Convention, Honolulu

Dental Assisting Program at college For Kids workshop, summer 2012

Flier given to Maui Mayor and Maui County council members.

Thank YOU Maui County Mayor and County Council Members for Supporting

MAUI ORAL HEALTH INITIATIVE MISSION“Education and Service”

The Maui Oral Health Initiative is a collaborative project sponsored primarily by University of Hawaii Maui College and the County of Maui

The Maui Oral Health Initiative (MOHI) began in fall of 2002 at the request of Maui County dentists. MOHI now includes four programs: Dental Assisting Certificate, Dental Hygiene Associate of Science

degree, Lutheran Medical Center Advanced Education in General Dentistry Residency Program, and oral health care for uninsured or Medicaid eligible children and adults (Maui Island=29,673). Since the

beginning in 2002, the Maui Oral Health Center has served as the clinical site for 164 Dental Assisting students, 19 Dental Hygiene students, 21 LMC Dental Residents and has provided more than 67,000 oral

health patient visits for more than 7,100 Maui County residents.Dental Hygiene Students

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Dental Assisting Students

Chancellor Clyde Sakamoto, VC John McKee, DH Program Coordinator Rosie Vierra,DA Program Coordinator Joyce Yamada, AH Department Chair Denise Cohen

MAHALO!

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