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Telephone, Office & Email Directory Spring 2014 revised January 2014 College of Education

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Telephone, Office & Email Directory

Spring 2014 revised January 2014

College of

Education

General Questions

Beacon Denise Schwartz (5-1551) [email protected]

Courses, University and C&PE Robert Heath (5-0236) [email protected]

scheduling, registering, evaluations, practica,

independent study, descriptions, grade changes

Educator Information Office 5-2002 (voicemail) [email protected]

Educator Licensure Office 5-2701

Graduate Fellowship applications Kristin Tyler (5-6984) [email protected]

Graduate School policies, guidelines, forms Kristin Tyler (5-6984) [email protected]

Graduate student files Kristin Tyler (5-6984) [email protected]

Graduation eligibility forms Kristin Tyler (5-6984) [email protected]

Scholarship applications Jane Clukay (5-4345) [email protected]

Educational Tech Services – VCRs, TVs, Projectors [email protected]

UMass Tk-20 5-7008 (voicemail) [email protected])

Web Site Denise Schwartz (5-1551) [email protected]

Department Administrative Assistants

EPRA/SD Peggy Garceau (5-3610) [email protected]

EPRA/SD Albert Sheridan (5-2231) [email protected]

TECS Malis Loeung (5-0246) [email protected]

Air conditioning/heat/installation/repairs Jennifer Masztal (5-0956) [email protected]

Building repairs & maintenance, custodial service Department Administrative Assistants

Computers, printers, copiers – repairs Department Administrative Assistants

Equipment & Office Supplies Department Administrative Assistants

Furniture/Equipment removal Department Administrative Assistants

Grants & Contracts Charlene Holley (5-2577) [email protected]

Karlee Drumgool (5-8358) [email protected]

Keys Jennifer Masztal (5-0956) [email protected]

Press Releases, News Denise Schwartz (5-1551) [email protected]

Telephone - installation, voicemail, long distance code Jennifer Masztal (5-0956) [email protected]

Travel reimbursement Department Administrative Assistants

Vehicle reservation TECS–Business Office (5-0956), EPRA/SD (5-2231)

Faculty & Staff

Appointments/Changes & Add Comps. Michelle Eddy (5-0091) [email protected]

General personnel information Michelle Eddy (5-0091) [email protected]

Policies and Procedures Cindy Hamel (5-2705) [email protected]

Position descriptions and advertisements Cindy Hamel (5-2705) [email protected]

Searches Cindy Hamel (5-2705) [email protected]

Time reporting for faculty, staff, students Karlee Drumgool (5-8358) [email protected]

Graduate Assistantships and Student Appointments Jennifer Masztal (5-0956) [email protected]

College of Education - Contact List

Main Number ■ 5-0234

Academic

Administrative

Personnel

General Information 5-0234 FAX: 5-6130

Academic Affairs 5-0236 FAX: 5-6130

Business Office 5-0956 FAX: 5-4491

EPRA 5-3610 FAX: 5-4188

SD 5-2231 FAX: 5-4188

TECS 5-0246 FAX: 5-2879

Office of the Dean

McCormick, Christine 124 Furcolo Dean [email protected] 5-2705

Berger, Joseph 230 Furcolo Associate Dean for Research &

Engagement

[email protected] 5-1119

Griffin, Linda 123 Furcolo Associate Dean for Academic

Affairs

[email protected] 5-4345

Churchill, Andrew 226 Furcolo Senior Research Fellow [email protected] 5-0958

Clukay, Jane 123 Furcolo Academic Affairs Coordinator [email protected] 5-4345

Comeau, Debora 130 Furcolo Administrative Assistant/ELO [email protected] 5-2701

Drake, Kimberly 130 Furcolo Licensure Officer [email protected] 5-2701

Drumgool, Karlee 125 Furcolo Accountant [email protected] 5-8358

Eddy, Michelle 126 Furcolo Personnel Assistant [email protected] 5-0091

Hamel, Cindy 124 Furcolo Executive Asstistant to Dean [email protected] 5-2705

Heath, Robert 123 Furcolo Curriculum Coordinator [email protected] 5-0236

Holley, Charlene 125 Furcolo Associate Dir. Financial Services [email protected] 5-2577

Hudson, Katherine 257 Hills Lecturer, IIF Coord. [email protected] 7-3148

Irizarry, Jason 14 Furcolo Director Urban Education [email protected] 5-1186

Magouirk Colbert,

Marjorie

123 Furcolo Assistant Dean [email protected] 5-1113

Masztal, Jennifer 125 Furcolo Bookkeeper [email protected] 5-0956

Rodriguez, Gabriel 223A Furcolo Tk20/Data Specialist [email protected] 5-3675

Schwartz, Denise 126 Furcolo Comm. & Mktg. Coordinator [email protected] 5-1551

Stephany, Ann 123 Furcolo Field Experience Specialist [email protected] 5-4325

Stubbs, Julie 102 Furcolo Director of Development [email protected] 5-1112

Tutun, Joyce 124 Furcolo Assistant to the Dean [email protected] 5-2705

Tyler, Kristin 123 Furcolo Graduate Program Coordinator [email protected] 5-6984

Wang, Naitian 125 Furcolo Accountant [email protected] 5-6980

Young, Susan 125 Furcolo Director Finance & Facilities [email protected] 5-0956

Rossman, Gretchen 155 Hills Department Chair [email protected] 5-4377

Garceau, Peggy 161 Hills Administrative Assistant [email protected] 5-3610

Sheridan, Albert 161 Hills Administrative Assistant [email protected] 5-2231

Barnes, Benita 255 Hills Associate Professor [email protected] 5-1083

Effrat, Andrew 250 Hills Professor Emeritus [email protected] 5-6979

Eiseman, Jeffrey 260 Hills Associate Professor [email protected] 5-1536

Evans, David 283 Hills Professor [email protected] 5-4175

Gravin-Wilbur, Barbara 285 Hills CIE Program Manager [email protected] 5-4176

Hambleton, Ronald 154 Hills Distinguished Professor [email protected] 5-0262

Kamat, Sangeeta 254 Hills Associate Professor [email protected] 5-4586

College of Education - Fall 2013 (By Department)

Educational Policy, Research and Administration

Keller, Lisa 150 Hills Associate Professor [email protected] 5-1528

Kimball, Ezekiel 252 Hills Assistant Professor [email protected] 5-2510

Louraine, Margaret 152 Hills CEA Assistant [email protected] 5-0262

Malaney, Gary 420 Hills Research & Engagement [email protected] 5-1390

McDermott, Kathryn 258 Hills Associate Professor [email protected] 5-3562

Mosselson, Jacqueline 281 Hills Associate Professor [email protected] 5-4696

Nordtveit, Bjorn 279 Hills Associate Professor [email protected] 5-0764

Rallis, Sharon 261 Hills Dwight W. Allen Dist. Professor [email protected] 5-1056

Randall, Jennifer 160 Hills Associate Professor [email protected] 5-0227

Schimmel, David 265 Hills Professor Emeritus [email protected] 5-1529

Sireci, Stephen 156 Hills Professor [email protected] 5-0564

Smith Crispin, Cristine 264 Hills Associate Professor [email protected] 5-2731

Sorcinelli, Mary Deane 301 Goodell Professor, Associate Provost for

Fac. Dev.

[email protected] 5-1225

Wells, Craig 158 Hills Associate Professor [email protected] 7-1726

Wells, Ryan 256 Hills Assistant Professor [email protected] 5-0871

Woodland, Rebecca 259 Hills Associate Professor [email protected] 5-1751

Zenisky, April 179 Hills Senior Research Fellow [email protected] 7-2180

Boscardin, Mary Lynn 175 Hills Department Chair [email protected] 5-2231

Garceau, Peggy 161 Hills Administrative Assistant [email protected] 5-3610

Sheridan, Albert 161 Hills AdministrativeAssistant [email protected] 5-2231

Adams, Maurianne 381 Hills Professor Emerita [email protected] 5-1194

Butler, Joyce 173 Hills Lecturer [email protected] 5-4194

Carey, John 359 Hills Professor [email protected] 7-2382

Dimmitt, Catherine 358 Hills Associate Professor [email protected] 7-1358

Fefer, Sarah A. 363 Hills Assistant Professor [email protected] 5-0211

Harrington, Karen 226 Furcolo Senior Research Fellow [email protected] 5-3619

Hintze, John 362 Hills Professor [email protected] 7-1470

Jackson, Bailey 366 Hills Professor Emeritus [email protected] 5-2421

Juarez, Brenda 368 Hills Assistant Professor [email protected] 5-0718

Krezmien, Michael 162 Hills Assistant Professor [email protected] 5-1527

Lapan, Richard 357 Hills Professor [email protected] 5-1577

Lauterbach, Alexandra 166 Hills Assistant Professor [email protected] 5-8379

Marcotte, Amanda 361 Hills Assistant Professor [email protected] 5-7055

Mayfield, Kerrita 385 HillsLecturer, Visiting Assistant

Professor [email protected] 5-0013

Travers, Jason 171 Hills Assistant Professor [email protected] 5-0991

Whitcomb, Sara 360 Hills Assistant Professor [email protected] 5-6904

Zúñiga, Ximena 383 Hills Associate Professor [email protected] 5-0918

Hamilton, Claire 113 Furcolo Department Chair [email protected] 5-0246

Loeung, Sovann-Malis 117 Furcolo Administrative Assistant [email protected] 5-0246

Austin, Theresa 207 Furcolo Professor [email protected] 5-0138

Botelho, Maria José 205 Furcolo Assistant Professor [email protected] 5-1110

Cammack, J. Camille 223D Furcolo Lecturer [email protected] 5-5734

Clement, John 21G Furcolo Professor Emeritus [email protected] 5-0133

Teacher Education and Curriculum Studies

Student Development

Craig, Grace 21E Furcolo Professor Emerita [email protected] 5-1195

Davis, Kathleen 227A Furcolo Associate Professor [email protected] 7-2317

Earnest, Darrell 104 Furcolo Assistant Professor [email protected] 5-2403

Elliott, Portia 106 Furcolo Professor [email protected] 5-3421

Francisco, John 227B Furcolo Assistant Professor [email protected] 5-0615

Gagne, Kathleen 111 Furcolo Senior Lecturer [email protected] 7-0514

Galman, Sally 101A Furcolo Associate Professor [email protected] 5-4247

Gebhard, Margaret 206 Furcolo Associate Professor [email protected] 7-0863

Green, Keisha L. 103 Furcolo Assistant Professor [email protected] 5-1118

Hruska, Barbara 204 Furcolo Lecturer [email protected] 5-7044

Ives, Denise 208 Furcolo Assistant Professor [email protected] 5-0660

Karlson, Alfred 213 Furcolo Associate Professor [email protected] 5-1306

Kudukey, John 105 Furcolo Lecturer [email protected] 5-3126

Madden, Sandra 6 Furcolo Assistant Professor [email protected] 5-0135

Maloy, Robert 2 Furcolo Senior Lecturer [email protected] 5-0945

McEneaney, Betsy 109 Furcolo Assistant Professor [email protected] 5-0529

Nieswandt, Martina 110 Furcolo Associate Professor [email protected] 5-0981

Nugent, J. Kevin 21E Furcolo Professor Emeritus [email protected] 5-3650

Nygreen, Kysa 107 Furcolo Assistant Professor [email protected] 5-0541

Peelle, Howard 10 Furcolo Professor [email protected] 5-1114

Polizzi, Marie-Christine 202 Furcolo Lecturer [email protected] 5-3675

Rudman, Masha 21E Furcolo Professor Emerita [email protected] 5-1116

Seldin, Clement 21H Furcolo Professor Emeritus [email protected] 5-4707

Sharick, Raymond 223C Furcolo Lecturer [email protected] 5-8302

Sullivan, Florence 2A Furcolo Associate Professor [email protected] 7-1950

Turner, K.C. Nat 209 Furcolo Assistant Professor [email protected] 7-0497

Valdiviezo, Laura 210 Furcolo Assistant Professor [email protected] 5-7043

Verock O'Loughlin,

Ruth-Ellen

108 Furcolo Senior Lecturer [email protected] 5-1565

Washington, Ernest 215 Furcolo Professor [email protected] 5-0008

Yu, Seon Yeong 211 Furcolo Assistant Professor [email protected] 5-0010

Adams, Maurianne Professor Emerita SD 381 Hills [email protected] 5-1194

Austin, Theresa Professor TECS 207 Furcolo [email protected] 5-0138

Barnes, Benita Associate Professor EPRA 255 Hills [email protected] 5-1083

Berger, Joseph Associate Dean R&E 230 Furcolo [email protected] 5-1119

Boscardin, Mary Lynn Department Chair SD 175 Hills [email protected] 5-2231

Botelho, Maria José Assistant Professor TECS 205 Furcolo [email protected] 5-1110

Butler, Joyce Lecturer SD 173 Hills [email protected] 5-4194

Cammack, J. Camille Lecturer TECS 223D Furcolo [email protected] 5-5734

Carey, John Professor SD 359 Hills [email protected] 7-2382

Churchill, Andrew Sr. Research Fellow R&E 226 Furcolo [email protected] 5-0958

Clement, John Professor Emeritus TECS 21G Furcolo [email protected] 5-0133

Clukay, Jane Acad. Affairs Coor. ACAD 123 Furcolo [email protected] 5-4345

Comeau, Debora Admin. Assistant ELO 130 Furcolo [email protected] 5-2701

Craig, Grace Professor Emerita TECS 21E Furcolo [email protected] 5-1195

Davis, Kathleen Associate Professor TECS 227A Furcolo [email protected] 7-2317

Dimmitt, Catherine Associate Professor SD 358 Hills [email protected] 7-1358

Drake, Kimberly Licensure Officer ELO 130 Furcolo [email protected] 5-2701

Drumgool, Karlee Accountant Business 125 Furcolo [email protected] 5-8358

Earnest, Darrell Assistant Professor TECS 104 Furcolo [email protected] 5-2403

Eddy, Michelle Personnel Assistant Dean’s 126 Furcolo [email protected] 5-0091

Effrat, Andrew Professor Emeritus EPRA 250 Hills [email protected] 5-6979

Eiseman, Jeffrey Associate Professor EPRA 260 Hills [email protected] 5-1536

Elliott, Portia Professor TECS 106 Furcolo [email protected] 5-3421

Evans, David Professor EPRA 283 Hills [email protected] 5-4175

Fefer, Sarah A. Assistant Professor SD 363 Hills [email protected] 5-0211

Francisco, John Assistant Professor TECS 227B Furcolo [email protected] 5-0615

Gagne, Kathleen Senior Lecturer TECS 111 Furcolo [email protected] 7-0514

Galman, Sally Associate Professor TECS 101A Furcolo [email protected] 5-4247

Garceau, Peggy Admin. Assistant EPRA/SD 161 Hills [email protected] 5-3610

Gebhard, Margaret Associate Professor TECS 206 Furcolo [email protected] 7-0863

Gravin-Wilbur, Barbara CIE Program Manager EPRA 285 Hills [email protected] 5-4176

Green, Keisha L. Assistant Professor TECS 103 Furcolo [email protected] 5-1118

Griffin, Linda Associate Dean ACAD 123 Furcolo [email protected] 5-4345

Hambleton, Ronald Distinguished Prof. EPRA 154 Hills [email protected] 5-0262

Hamel, Cindy Exec. Asst. to Dean Dean's 124 Furcolo [email protected] 5-2705

Hamilton, Claire Department Chair TECS 113 Furcolo [email protected] 5-0246

Harrington, Karen Sr. Research Fellow SD/CSCOR 226 Furcolo [email protected] 5-4179

Heath, Robert Curriculum Coord. ACAD 123 Furcolo [email protected] 5-0236

Hintze, John Professor SD 362 Hills [email protected] 7-1470

Holley, Charlene Assoc. Dir. Fin. Servs. Business 125 Furcolo [email protected] 5-0956

Hruska, Barbara Lecturer TECS 204 Furcolo [email protected] 5-7044

Hudson, Katherine Lecturer, IIF Coord. EPRA/Dean's 257 Hills [email protected] 7-3148

Irizarry, Jason Dir. Urban Education Dean's 14 Furcolo [email protected] 5-1186

Ives, Denise Assistant Professor TECS 208 Furcolo [email protected] 5-0660

Jackson, Bailey Professor Emeritus SD 366 Hills [email protected] 5-2421

Juarez, Brenda Assistant Professor SD 368 Hills [email protected] 5-0718

Kamat, Sangeeta Associate Professor EPRA 254 Hills [email protected] 5-4586

Karlson, Alfred Associate Professor TECS 213 Furcolo [email protected] 5-1306

Alphabetical Listing

Keller, Lisa Associate Professor EPRA 150 Hills [email protected] 5-1528

Kimball, Ezekiel Assistant Professor EPRA 252 Hills [email protected] 5-2510

Krezmien, Michael Assistant Professor SD 162 Hills [email protected] 5-1527

Kudukey, John Lecturer TECS 105 Furcolo [email protected] 5-3126

Lapan, Richard Professor SD 357 Hills [email protected] 5-1577

Lauterbach, Alexandra Assistant Professor SD 166 Hills [email protected] 5-8379

Loeung, Sovann-Malis Admin. Assistant TECS 117 Furcolo [email protected] 5-0246

Louraine, Margaret CEA Assistant EPRA/CEA 152 Hills [email protected] 5-0262

Madden, Sandra Assistant Professor TECS 6 Furcolo [email protected] 5-0135

Magouirk Colbert,

Marjorie

Assistant Dean ACAD 123 Furcolo [email protected] 5-1113

Malaney, Gary Res. & Engagement EPRA 420 Hills [email protected] 5-1391

Maloy, Robert Senior Lecturer TECS 2 Furcolo [email protected] 5-0945

Marcotte, Amanda Assistant Professor SD 361 Hills [email protected] 5-7055

Masztal, Jennifer Bookkeeper Business 125 Furcolo [email protected] 5-0956

Mayfield, Kerrita Lecturer, Visiting

Assistant Professor

SD 385 Hills [email protected] 5-0013

McCormick, Christine Dean Dean's 124 Furcolo [email protected] 5-2705

McDermott, Kathryn Associate Professor EPRA 258 Hills [email protected] 5-3562

McEneaney, Betsy Assistant Professor TECS 109 Furcolo [email protected] 5-0529

Mosselson, Jacqueline Associate Professor EPRA 281 Hills [email protected] 5-4696

Nieswandt, Martina Associate Professor TECS 110 Furcolo [email protected] 5-0981

Nordtveit, Bjorn Associate Professor EPRA 279 Hills [email protected] 5-0764

Nugent, J. Kevin Professor Emeritus TECS 21E Furcolo [email protected] 5-3650

Nygreen, Kysa Assistant Professor TECS 107 Furcolo [email protected] 5-0541

Peelle, Howard Professor TECS 10 Furcolo [email protected] 5-1114

Polizzi, Marie-Christine Lecturer TECS 202 Furcolo [email protected] 5-3675

Rallis, Sharon Dwight W. Allen Dist.

Professor

EPRA 261 Hills [email protected] 5-1056

Randall, Jennifer Associate Professor EPRA 160 Hills [email protected] 5-0227

Rodriguez, Gabriel Tk20/Data Specialist Dean’s 223A Furcolo [email protected] 5-4727

Rossman, Gretchen Department Chair EPRA 155 Hills [email protected] 5-3610

Rudman, Masha Professor Emerita TECS 21E Furcolo [email protected] 5-1116

Schimmel, David Professor Emeritus EPRA 265 Hills [email protected] 5-1529

Schwartz, Denise Comm. & Mktg. Coord. Dean’s 126 Furcolo [email protected] 5-1551

Seldin, Clement Professor Emeritus TECS 21H Furcolo [email protected] 5-4707

Sharick, Raymond Lecturer TECS 223C Furcolo [email protected] 5-8302

Sheridan, Albert Admin. Assistant EPRA/SD 161 Hills [email protected] 5-2231

Sireci, Stephen Professor EPRA 156 Hills [email protected] 5-0564

Smith Crispin, Cristine Associate Professor EPRA 264 Hills [email protected] 5-2731

Sorcinelli, Mary Deane Professor, Associate

Provost for Fac. Dev.

EPRA 301 Goodell [email protected] 5-1225

Stephany, Ann Field Exp. Specialist Dean's 123 Furcolo [email protected] 5-4325

Stubbs, Julie Director Development Dean's 102 Furcolo [email protected] 5-1112

Sullivan, Florence Associate Professor TECS 2A Furcolo [email protected] 7-1950

Travers, Jason Assistant Professor SD 171 Hills [email protected] 5-0991

Turner, K.C. Nat Assistant Professor TECS 209 Furcolo [email protected] 7-0497

Tutun, Joyce Assistant to the Dean Dean's 124 Furcolo [email protected] 5-2705

Tyler, Kristin Grad. Program Coord. ACAD 123 Furcolo [email protected] 5-6984

Valdiviezo, Laura Assistant Professor TECS 210 Furcolo [email protected] 5-7043

Verock O'Loughlin,

Ruth-Ellen

Senior Lecturer TECS 108 Furcolo [email protected] 5-1565

Wang, Naitian Accountant Business 125 Furcolo [email protected] 5-6980

Washington, Ernest Professor TECS 215 Furcolo [email protected] 5-0008

Wells, Craig Associate Professor EPRA 158 Hills [email protected] 7-1726

Wells, Ryan Assistant Professor EPRA 256 Hills [email protected] 5-0871

Whitcomb, Sara Assistant Professor SD 360 Hills [email protected] 5-6904

Woodland, Rebecca Associate Professor EPRA 259 Hills [email protected] 5-1751

Young, Susan Dir. Finance &

Facilities

Business 125 Furcolo [email protected] 5-0956

Yu, Seon Yeong Assistant Professor TECS 211 Furcolo [email protected] 5-0010

Zenisky, April Sr. Research Fellow EPRA/CEA 179 Hills [email protected] 7-2180

Zúñiga, Ximena Associate Professor SD 383 Hills [email protected] 5-0918

Centers

Center for Educational Assessment (CEA) 545-0262 or

Ronald Hambleton, Executive Director 545-0564

Stephen Sireci, Director

April Zenisky, Director of Computer-Based Testing (Hills)

Center for Education Policy (CEP) 545-0156

Sharon Rallis, Director; (Hills)

Center for International Education (CIE) 545-0465

David Evans, Director (Hills)

Ronald H. Fredrickson Center for School Counseling Outcome Research &

Evaluation (CSCORE)

John Carey, Director (Hills) 545-3619

Catherine Dimmitt, Associate Director (Hills)

Center for Youth Engagement (CYE) 545-1527

Michael Krezmien, Director (Hills)

Projects and Services

Access to Critical Content and English Language Acquisition (ACCELA) 545-7044

Barbara Hruska (Furcolo)

Community College Leadership Academy (CCLA) 545-1083

Benita Barnes & Joseph Berger (Hills)

Equity & Excellence in Education Journal 545-4185

Maurianne Adams, Editor

Global Horizons 545-4176

Jacqueline Mosselson (Hills)

Tutoring Enrichment Assistance Models for Schools (TEAMS) 545-0945

Robert Maloy (Furcolo)

College of Education Centers, Projects and Services

Emergency – 911

Police Non-Emergency 545-2121

Bursar’s Office 545-2368

215 Whitmore

Continuing & Professional Education – Main Office 545-2414

Continuing Education Building, 100 Venture Way, Hadley

Continuing & Professional Education – Registrar 545-3653

Continuing Education Building, 100 Venture Way, Hadley

Faculty and Staff Assistance Program (FSAP) 545-0350

University Health Services, 150 Infirmary Way

Financial Aid 545-0801

255 Whitmore

Graduate School – Registrar/Admissions 545-0024/

534 Goodell 545-0722

Health Services 577-5000

150 Infirmary Way

Library 545-0150

W.E.B. Du Bois Library

OGCA – Office of Grant and Contract Administration 545-0698

Research Administration Building

OIT – Office of Information Technology – Help Desk 545-9400

A109 Lederle Graduate Research Tower

OIT - Office of Information Technology – Main Office 545-1955

A217 Lederle Graduate Research Tower

Parking Services Office 545-0065

Parking Services Building, 51 Forestry Way

Snow Day Hotline 545-3630

Undergraduate Admissions 545-0222

Mather Building, 37 Mather Drive

Undergraduate Registrar 545-0555

213 Whitmore

Commonly Used University Phone Numbers

Technology Support Faculty and staff technology support is provided by the Business Office. How to contact:

For support contact your Departmental Administrative Assistant:

Peggy Garceau – EPRA/SD – (5-3610) [email protected] Albert Sheridan – EPRA/SD – (5-2231) [email protected] Malis Loeung - TECS - (5-0246) [email protected]

or email [email protected] or visit the Business Office in 125 Furcolo Hall.

The Business Office will forward requests for service to an on-call student technician to evaluate and assist. Most calls are handled on a first-in basis unless a significant issue develops requiring immediate attention.

If a problem cannot be corrected by SOE technicians, the Business Office will forward the request for service to the UMass Office of Informational Technology (OIT). During nights and weekends you can contact them directly at (413) 545-9400 or [email protected]

Examples of support:

Set-up new computer equipment (Tagging, imaging and physical set-up)

Trouble-shoot computers/printers when not functioning correctly (Range from simple fixes such as a loose wire/cable to additional memory)

Assistance with downloading/installing/upgrading software

Establish new user ID’s

Assist faculty and staff when encountering problems with log-ins/passwords/network access issues

Moving computer equipment

Assist with lab computer and/or projector problems when Ed Tech Service representative is unavailable

Spring 2014

First day of classes Tuesday January 21

Last day to add or drop any class with no record - Undergraduate,

Graduate, Stockbridge, Continuing Education Monday February 3

Holiday - Presidents' Day Monday February 17

Monday class schedule will be followed Tuesday February 18

Last day to Drop with "DR" - Graduate Monday March 3

Mid-Semester Date (Last day to Drop with "W" and select 'P/F'-

Undergraduate, Stockbridge, Continuing Education) Thursday March 6

Spring recess begins after last class Saturday March 15

Classes resume Monday March 24

Registration begins for Fall 2014 Monday March 31

Holiday - Patriot's Day Monday April 21

Monday class schedule will be followed Wednesday April 23

Founders Day(Classes Meet) Tuesday April 29

Last day of classes Wednesday April 30

Reading Day Thursday May 1

Final examinations begin Friday May 2

Second Reading Day Sunday May 4

Final examinations resume Monday May 5

Last day of final examinations, semester ends Thursday May 8

Undergraduate and Graduate Commencements Friday May 9

Stockbridge Commencement Saturday May 10

Final grades due by Midnight Tuesday May 13

Summer Session 2014

First day of classes - Session One Monday May 19

Last day to add/drop any Session One class Friday May 23

Holiday - Memorial Day Monday May 26

Last day to drop with "W" any Session One class Friday June 6

Last day of classes - Session One Friday June 27

Holiday - Independence Day Friday July 4

Session One final grades due Monday July 7

First day of classes - Session Two Monday July 7

Last day to add/drop any Session Two class Friday July 11

Last day to drop with "W" any Session Two class Friday July 25

Last day of classes, Summer Session ends Friday August 15

Final Summer Grades due Monday August 25

Academic Calendar -- Spring - Summer 2014