collections management

Collections Management with Microsoft Dynamics NAV

equisys.com Zetadocs Document management and delivery software

Zetadocs for NAV

Agenda• Common issues with collections management• Benefits of electronic document management• Zetadocs overview• Scenario example and demonstration• Return on Investment (ROI)• Summary


Common issues that can delay paymentPoor cash flow management is the main reason for businesses failing• Dispute resolution / customer questioning


Common issues that can delay payment• Inefficiencies at the customer side

• Cash flow at the customer side

• Internal inefficiencies


Electronic document management• Speed dispute resolution:

– The right documents to the right people at the right time• Overcome customer side inefficiencies:

– Ensure that they have all the information they require to approve payment


Electronic document management• Encourage dialogue with customers:

– Resolve payment issues early and reduce debtor days• Significantly lower document delivery costs:

– Cut out printing, posting and related filing costs through email/fax delivery


Agenda• Common issues with collections management• Benefits of electronic document management• Zetadocs overview• Scenario example and demonstration• Return on Investment (ROI)• Summary


Customer benefitsReduced costs

• Automated sending and storage of documents

• Enhanced business processes

Improved service• Easy storage of original

documents• Fast retrieval on screen

Eco-friendly• Reduced use of paper

and postal services• Helps customer achieve

sustainability targets

Introduction to Zetadocs


A proven solution• Over 700 installations on NAV• Broad appeal across various vertical markets

– Waste management and recycling, hospitality, wholesale/distribution, manufacturing, services, public sector/government, etc

• Available in 17 countries in 7 languages– English, Dutch, Danish, French, German, Italian and Spanish

• Chosen by Microsoft– Zetadocs Express


Product family


Ap pr ov a lW e b - b a s e d

a p p r o v a l

Zetadocs Express

Foundation level

Drag and drop archiving

Email NAV reports as PDFs

Essentials editions Configurable withoutprogramming

Batch capture and scanning

Batch sending

Plus editions Customizable with C/AL programming

Automated filing using barcodes

Automated attaching of

related documents

Purchase order and invoice authorization

DeliveryPDF emailing

CaptureArchiving

documents

Introduction to Zetadocs

email, fax

scan

MFP

NAV user

File

link

Electronic Archive

How it works


NAV

Zetadocs Express and Zetadocs for NAV users

Core Zetadocs Benefits• Delivery by email to reduce costs• Electronic filing to improve customer service• Produce and process less paper to reduce carbon footprint• Full customization and automation via ‘Plus’ editions


Straw poll


SCENARIO AND DEMONSTRATION


Problem - Cronus PLC• Sales growth through new customer acquisition• Growing transaction volumes puts strain on accounts receivable

team means less chasing• Corners sometimes cut while authorising new accounts• Debtor days and bad debts are creeping up

Collections management


Demonstration overview


• Batch delivery of statements• Streamline issuing of reminders• Drag and drop• Archive• Rules

When chasing payment, all documents are available providing a complete picture

Email response received advising of payment date

Zetadocs for NAV Delivery Plus

Zetadocs for NAV Capture Essentials

Collections management


Batch of emails sent out to customers from NAV with copies of

overdue invoicesEmail is dragged & dropped against

the NAV record

Summary• Quicker dispute resolution• Remove barriers to payment• Reduce debtor days• Save space and spend less on delivery• Faster and more regular delivery• Use less paper


WHAT DOES YOUR BUSINESS NEED?


A rapid payback• 500 invoices & statements a month

– Annual saving of £8,500 from delivery/storage costs• A UK distributor of electronic equipment

– 2000 invoices, 30 copy invoices, 2000 quotes, 700 statements, 30 purchase orders

– £60,000 annual cost savings– ROI in 10 days

Return on investment


Available from the Zetadocs for NAV pages in the Products section of equisys.com

Return on investment


Training certificates

Contracts of employment

Payroll notifications

Goods received note

capture

Job sheets

Maintenance contracts

Leasing agreements

Credit extension

agreements

Order amendments

Statements and

reminders

Return merchandise

authorisations

Payment approvals

Electronic Invoicing

Expense claims

Goods received

notesRemittance

advicesOrder

confirmations

Credit application

forms

Picking lists

Document management examples


Statements and

reminders

About Equisys• Offices in London, UK and Alpharetta, GA

– Founded 1987, over 60,000 customers• History of product leadership

– Zetafax, Timemaster, Zetadocs• Special focus on Microsoft Dynamics

Conclusions


A better way ...• Handling paper is time consuming

and costly• Can your business profit from

document imaging?– Visit zetadocs.com– Watch the short videos and

other webinars– Speak to your NAV partner or

contact us

Conclusions


Zetadocs for NAVFor more information: zetadocs.com [email protected]+44 (0)20 7203 4001


mailto:[email protected]



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