collaborative decision making - cdm ppt - a-cdm... · principles for cdm to succeed •functional...
TRANSCRIPT
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Collaborative Decision Making - CDMAndre Vermeulen 31 January 2014
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Pre - CDM
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Pre - CDM
Ops Centre
Baggage Control Centre
Security Control Room
IMCC
Parking Control Room
Fire & Rescue
MCC
Telephone
Fax
Radio
Telephone
Radio
Telephone
Radio
Telephone
Radio
Telephone
Radio
Telephone
Fax
Radio
Telephone
Fax
Radio
Telephone
Radio
Telephone
Radio
Telephone
Radio
Telephone
Fax
Radio
Telephone
Fax
Radio
Telephone
Fax
Radio
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Post - CDM
Ops Centre
Baggage Control Centre
Security Control Room
IMCC
Parking Control Room
Fire & Rescue
MCC
• A common situational awareness
• Visibility to the same information
through a common platform
• Transparency of all performance
measures
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CDM for the Industry
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Principles for CDM to succeed
• Functional barriers within the airport community are
removed.
• Stakeholders adopt a shared responsibility for
achieving performance targets for punctuality, process
quality and continuous improvement.
• Stakeholders must learn to work collaboratively with
blame-free values (and avoid selfish behaviour).
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Principles for CDM to succeed
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Proven benefits of CDM
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The Good News
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The good news
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Successful execution of FIFA SWC 2010®
12
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Industry challenges going forward
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The Aviation Industry as a whole have
fallen behind on targets
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The Aviation Industry as a whole have
fallen behind on targets
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The Aviation Industry should “move on”
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Proposed solution
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Proposed solution
• Commitment from all stakeholders – it must be an airport community initiative
• Commitment at CEO level from all stakeholders
• Good quality information
• Information has to be real-time
• Must manage events and the impact of events
• Reporting of history to entire community
• Each entity should drive out inefficiencies in its own environment
• MOVE AWAY FROM BLAME CULTURE
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Thank You