collaboration keys and a twitter example march 23 2011 v2

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Collaboration success factors and an example from twitter One of the creators of GCPEDIA will talk about key success factors for collaboration and provide an example of how micro blogging can provide real value. DRDC Workshop March 23, 2011 Toronto via WebEx 9:15-9:30 Thom Kearney @thomkearney www.strategyguy.com

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A presentation I gave to a workshop of knoweldge management types.

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Page 1: Collaboration keys and a twitter example march 23 2011 v2

Collaboration success factors and an example from twitter

One of the creators of GCPEDIA will talk about key success factors for collaboration and provide an example of how micro blogging can provide real value.

DRDC Workshop March 23, 2011Toronto via WebEx 9:15-9:30

Thom Kearney

@thomkearney www.strategyguy.com

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Recent BackgroundTBS

GCPEDIA - Knowledge and People for the Public Service

Consulting CIHI Knowledge Sharing Exploring the need for a National ST&E network PHAC Knowledge Exchange and Dissemination Agriculture Knowledge, Innovation and

Collaboration Support Strategy

Academic Paper: Complexity theory and social media for

knowledge networks in Canadian Health

2008 2011

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My Social MediaTwitter

Taking notes everyone can see Narrating my work Sharing little discoveries Hosting #GovChat

Blog Testing hypothesis Sharing knowledge Sharing detailed status updates

Delicious The only bookmarks

Google Docs Shared creation of documents

Drop Box Shared files

Picasa Pictures of my dogs

YouTube Sharing videos of my dogs

and the burning bush

LinkedIn My on-line resume Broad work network

Facebook Family and friends

Other Project/theme sites Calendar and travel sharing Virtual worlds Educational learning systems

www.strategyguy.com

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Social network

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Common issues

Knowledge translation takes too long.Resources are limited and challenges are complex – we cannot afford duplication. Knowledge is leaving for the golf course…

04/10/2023

Maybe we can do better if we collaborate?

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Collaborative culture?

This image depicts a typical reaction when asked to collaborate.

Can we share?

GET AWAY FROM MY PUDDLE!

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Work it outCollaboration is diverse individuals working together to solve a common problem.

It is hard work and its not always pretty.

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Keys for success

Trust

Open

Communication

CommonPurpose

These are things you have to do.

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Collaborative behaviours

Adapted from Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008

SharingCoexistenceInformal sharing of info

CooperationShared planningFormal relationshipsSome joint efforts and resourcesAuthority retained in silosLow risk

Collective actionShared authorityPooled resourcesFull commitment to common goal

Increasing cost and commitment

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Example: Fail fastTrying to improve collaboration I had a “bright idea” so I posted in to my blog and tweeted about it.

Some friends thought it was good

Others were not so sure

This conversation took place on word press and twitter over 10 days and unknown time zones. Winter 2010.

They pointed me to an expertAnd then someone unknown to me, changed my thinking.

Who pushed me to look deeper.

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Example: The power of micro blogging and a loosely coupled network.

2023-04-10 KICSS 11

As part of a project an issue of interpretation arose and I needed to get an

idea of current practice. Note the response times. March 16, 2011

Start

Direct Messages (private tweets)

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SummaryMake knowledge sharing a by-product of regular work.

Numbers matter: make it easy for people to join and participate.

It is about people and attitude more than technology:

Share to cooperate & collaborate Common purpose, openness, trust and,

lots of communication.

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Thank You

www.nusum.wordpress.com

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Resources

“The best way to predict the future is to invent it.” Alan Kay

Thom Kearney

[email protected]

www.strategyguy.com

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The Five Habits of Highly Effective Hives

1. Remind members of their shared interests and foster mutual respect, so they work together productively.

2. Explore diverse solutions to the problem, to maximize the group's likelihood of uncovering an excellent option.

3. Aggregate the group's knowledge with frank debate 4. Minimize the leader's influence on the group's thinking. 5. Balance interdependence (information sharing) and independence

(absence of peer pressure) among the group's members.

http://blogs.hbr.org/cs/2010/11/the_five_habits_of_highly_effe.html

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Things to do

1. Find a new conversation online that is relevant to you. (twitter #research)

2. Search for and join some communities that already exist in your area of interest

3. Learn – Create – Share4. Look for similarities instead of differences

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Favorite Quote

"Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information upon it. “

Samuel Johnson (Boswell's Life of Johnson)

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Principles

www.strategyguy.com

Be professional

Be transparent

Be accountable

Be respectful

Do no harm

Most challenging for some

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Gratuitous puppy picture