collaboration keys and a twitter example march 23 2011 v2
DESCRIPTION
A presentation I gave to a workshop of knoweldge management types.TRANSCRIPT
Collaboration success factors and an example from twitter
One of the creators of GCPEDIA will talk about key success factors for collaboration and provide an example of how micro blogging can provide real value.
DRDC Workshop March 23, 2011Toronto via WebEx 9:15-9:30
Thom Kearney
@thomkearney www.strategyguy.com
04/10/2023 www.strategyguy.com 2
Recent BackgroundTBS
GCPEDIA - Knowledge and People for the Public Service
Consulting CIHI Knowledge Sharing Exploring the need for a National ST&E network PHAC Knowledge Exchange and Dissemination Agriculture Knowledge, Innovation and
Collaboration Support Strategy
Academic Paper: Complexity theory and social media for
knowledge networks in Canadian Health
2008 2011
04/10/2023 www.strategyguy.com 3
My Social MediaTwitter
Taking notes everyone can see Narrating my work Sharing little discoveries Hosting #GovChat
Blog Testing hypothesis Sharing knowledge Sharing detailed status updates
Delicious The only bookmarks
Google Docs Shared creation of documents
Drop Box Shared files
Picasa Pictures of my dogs
YouTube Sharing videos of my dogs
and the burning bush
LinkedIn My on-line resume Broad work network
Facebook Family and friends
Other Project/theme sites Calendar and travel sharing Virtual worlds Educational learning systems
www.strategyguy.com
04/10/2023 www.strategyguy.com 4
Social network
www.strategyguy.com 5
Common issues
Knowledge translation takes too long.Resources are limited and challenges are complex – we cannot afford duplication. Knowledge is leaving for the golf course…
04/10/2023
Maybe we can do better if we collaborate?
04/10/2023 www.strategyguy.com 6
Collaborative culture?
This image depicts a typical reaction when asked to collaborate.
Can we share?
GET AWAY FROM MY PUDDLE!
04/10/2023 www.strategyguy.com 7
Work it outCollaboration is diverse individuals working together to solve a common problem.
It is hard work and its not always pretty.
04/10/2023 www.strategyguy.com 8
Keys for success
Trust
Open
Communication
CommonPurpose
These are things you have to do.
04/10/2023 www.strategyguy.com 9
Collaborative behaviours
Adapted from Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008
SharingCoexistenceInformal sharing of info
CooperationShared planningFormal relationshipsSome joint efforts and resourcesAuthority retained in silosLow risk
Collective actionShared authorityPooled resourcesFull commitment to common goal
Increasing cost and commitment
04/10/2023 www.strategyguy.com 10
Example: Fail fastTrying to improve collaboration I had a “bright idea” so I posted in to my blog and tweeted about it.
Some friends thought it was good
Others were not so sure
This conversation took place on word press and twitter over 10 days and unknown time zones. Winter 2010.
They pointed me to an expertAnd then someone unknown to me, changed my thinking.
Who pushed me to look deeper.
Example: The power of micro blogging and a loosely coupled network.
2023-04-10 KICSS 11
As part of a project an issue of interpretation arose and I needed to get an
idea of current practice. Note the response times. March 16, 2011
Start
Direct Messages (private tweets)
04/10/2023 www.strategyguy.com 12
SummaryMake knowledge sharing a by-product of regular work.
Numbers matter: make it easy for people to join and participate.
It is about people and attitude more than technology:
Share to cooperate & collaborate Common purpose, openness, trust and,
lots of communication.
04/10/2023 www.strategyguy.com 14
Resources
“The best way to predict the future is to invent it.” Alan Kay
Thom Kearney
www.strategyguy.com
04/10/2023 www.strategyguy.com 15
The Five Habits of Highly Effective Hives
1. Remind members of their shared interests and foster mutual respect, so they work together productively.
2. Explore diverse solutions to the problem, to maximize the group's likelihood of uncovering an excellent option.
3. Aggregate the group's knowledge with frank debate 4. Minimize the leader's influence on the group's thinking. 5. Balance interdependence (information sharing) and independence
(absence of peer pressure) among the group's members.
http://blogs.hbr.org/cs/2010/11/the_five_habits_of_highly_effe.html
04/10/2023 www.strategyguy.com 16
Things to do
1. Find a new conversation online that is relevant to you. (twitter #research)
2. Search for and join some communities that already exist in your area of interest
3. Learn – Create – Share4. Look for similarities instead of differences
04/10/2023 www.strategyguy.com 17
Favorite Quote
"Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information upon it. “
Samuel Johnson (Boswell's Life of Johnson)
04/10/2023 18
Principles
www.strategyguy.com
Be professional
Be transparent
Be accountable
Be respectful
Do no harm
Most challenging for some
04/10/2023 www.strategyguy.com 19
Gratuitous puppy picture