collaboration as a method: turismoer's digital strategy told with collaborative projects

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Giovanni Arata, Social Media Manager, Emilia Romagna Tourist Board How collaborations are shaping the new world of digital marketing in tourism WTM London - 9 November 2016 From content to products: Collaboration as a method #inEmiliaRomagna

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Page 1: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

Giovanni Arata, Social Media Manager, Emilia Romagna Tourist Board

How collaborations are shaping the new world of digital marketing in tourism

WTM London - 9 November 2016

From content to products: Collaboration as a method #inEmiliaRomagna

Page 2: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

sdvnjxc x

@giovanni_arata

The DMO as an enabler/stage

Destinations reloaded: the DMO as a stage

Page 3: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

Partners

CREATIVE COMMUNITIES

INSTITUTIONS

@giovanni_arata

PEOPLE

INFLUENCERS

Page 4: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

Why

Choral accounts are more accurate and credible

Collaboration helps re-shaping contents, formats, mindsets

@giovanni_arata

Page 5: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

Outputs

@giovanni_arata

CONTENT

DATA

FORMATS

EXPERTISE

Page 6: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

@giovanni_arata

2010

2010

2011

2011

2011

2010 2011 2011 2011 2011 2011 2011

2011 2012 2013 2014 2015 2016

CONTENT

FORMAT

DATA

EXPERTISE

Emilia Romagna Collaborative projects by type of output

2010

Page 7: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

@giovanni_arata

BlogVille ItalyBio: blogtours, rewritten the wiki-way

Output: content/format1.300+ blogpost

1,8 Mln. unique visitors18 Mln users reached on SM

Format then re-used by several destinations worldwide

Page 8: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

@giovanni_arata

#SelfieDOPBio: free food photography workshops

Output: expertise/content10 workshops

150 attendants - hoteliers, bloggers, citizensFormat has been re-used by brands [e.g.

Consorzio Parmigiano Reggiano] and academia

Page 9: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

@giovanni_arata

Wiki Loves Monuments

Bio: International photo contest

aimed at local cultural heritage

Output: content/expertise

14500 photos gathered

2400 participating photographers

150+ local institutions involved and

trained on digital literacy;

partnership formed w/Govt.-Ministry

of Culture

Page 10: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

What’s next?

@giovanni_arata

CONTENT

DATA

FORMAT

PRODUCTS?

EXPERTISE

Page 11: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

@giovanni_arata

Thank you all!

Page 12: Collaboration as a method: TurismoER's Digital Strategy told with collaborative projects

Contacts

@giovanni_arata

Facebook:@EmiliaRomagnaTourismInstagram: @ Turismoer

Twitter: @ERTourismYouTube: @ turismoer

Blog: blog.travelemiliaromagna.comMail to: [email protected]