cognitive multilingual conversational ai chatbot platform · 2018-09-12 · it’s core platform...
TRANSCRIPT
CognitiveMultilingualconversationalAIChatbotplatform
Indian English | US English | UK English | Australian English | Spanish
Hindi | Tamil | Marathi | Gujarati | Bangla | Telugu | Kannada | Malayalam
@dheeyantra
[email protected]://www.dheeyantra.com
fb.com/dheeyantra
+91-9980879343
AboutDheeYantra!
DheeYantra is building a Multi-lingual AI / NLP platformdhee.ai. It’s patent pending platform enables the businessesto engage and communicate with native language speakers intheir own language.
Foundedinearly2017,DheeYantrahasbeenquickinbuildingit’scoreplatformandasofnowservingsomeofthetopnotchcompaniesinIndianBanking,e-commerceandeducationsectors.
Dhee.aihasbeenawardedasTop5mostinnovativeandhighpotentialproductstartupbyNASSCOMNPC-2017&EconomicTimesPowerofIdeas- 2018
DheeYantraisfundedbyCIIE-InitiativesofIIM-Ahmedabad,acestockmarketinvestorMr.VijayKedia&FormerMD&CEOofMaximIntegratedCircuits,Mr.GopalSKrishna
WhyChatbots?
..and,Imagine,gettingthesedoneincustomer’sownlanguage?
cognitiveconversationalAI
UserInterface(text/voice) CognitiveIntelligence– AI SystemIntegration
Capabilities
• Understanding & communicating inmultiple languages
• Getting tasks done after understandinguser intent. E.g. Get account details,track shipments, book tickets etc.
• Continuous learning• Delegate task to human agent, on needbasis
dhee.ai
Communication brain for IoT
devices
Conversational AI for Handset
OEMs
AI as new UI
Virtual Support Staff
NLP|SemanticMining|Cognition
• Realtimesemanticunderstanding.Continuouslearning.
• DashboardforRealtimeAnalytics– daily,monthlychatloganalytics,viewablebylocation,languagefilters.Insightonwhatcustomersareaskingandtheirneed
• AdmindashboardtoconfigureAIautomations.
• IntegratetoyourbusinessesFacebookfanpagemessenger.NowDhee.aiwilltakecareofhandlingqueriesevenonyourFBmessenger.
• SupportmobileApptoautomaticallydelegatechattohumanagents,tohandleunknownquestionsfromDhee.ai
• Chat/e-mailsupportforadding/removinginformationtobetrainedtotakecareofyournewproductlaunchesorremovingobsoleteproducts.
• WhiletraditionalchatbotsunderstandsonlyEnglish,dhee.aiunderstandsmultiplelanguages
• builtonpatentpendingNLPalgorithmsforIndianLanguages
PartOfSpeechTagging
NamedEntityRecognition
SemanticEntailment
Neuralnetworkmodels
Integratedwordvectors
Multi-languagesupport
Tokenization
Part-of-speech,NERtagging
Sentencesegmentation
Dependencyparsing
AustralianEnglish USEnglish
UKEnglish IndianEnglish
German*
Spanish
Portuguese*
French*
IndianLanguages– Hindi,Tamil,Kannada,Telugu,Malayalam,Marathi,Gujarati,Bangla
Arabic* Swahili*
* Workinprogress
cognitiveconversationalAI
• Infoaboutproducts&services,Accountopening,Statements,Loanapplication,trackingEMIs,TransactionsBFSI/Banking
• Getinformationaboutproducts,Buy/SellProducts,Trackshipments,takecustomerqueries,Tickets.RetailSector
• Booktours,hotels,bus,Cab,flighttickets,getinformationaboutPNR,delaysetc.,enquiremoreinformation.TravelIndustry
• BookTrains,getinfoaboutvariousgovt.initiatives,PFbalanceenquiry,passportapplication,assigningtimeslotsGovt.sector
• Increaseefficiencyofcustomersupport,byautomatingupto80%ofqueries.Reduceoperatingcost.BPO
• Infoofongoingprojects,currentstatusofongoingprojects,price,Leadgeneration,floorplans,LoanRealEstate
• Getdetailsaboutcoursesoffered,feesstructure,Faculty,Placements,importantdeadlinesforapplications.EducationSector
• Orderfood,foodrecommendation,dietrecommendationetc.Food
• Bookappointmentwithdoctors,diagnosticservices,infoondoctors,getprescriptions,results,emergencycontacts,Gymslots,Gamesslotbookingetc.
Fitness&Healthcare
• TrackshipmentsLogistics
• CommunicatewithdevicesinNaturallanguages(Indian&otherlanguages)IoT
• Paybills,getstatement,buydatapackage,upgradeplans,seecall/datausagesetc.Telcom
It’ssectorAgonistic!!!
