coderstrust customer success as a service
TRANSCRIPT
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CUSTOMER SUCCESS AS A SERVICE Ensure customer success with an on demand workforce
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WE NOW LIVE IN AN ON-DEMAND ECONOMY
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WINNERS ADAPT & LEVERAGE THE OPPORTUNITY OF AN ON DEMAND ECONOMY
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UNDERSTANDING THE HIDDEN COSTS FOR SAAS CLIENTS
LearningImplementation Optimisation
Time
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TUTORIALS & DOCUMENTATIONS EAT UP VALUABLE TIME & CAN TAKE YOUR CUSTOMER ONLY SO FAR
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RESULTING IN CUSTOMER DISSATISFACTION & LOW RETENTION RATES
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WINNERS ADAPT HUBSPOT OFFERS ONDEMAND EXPERIENCE WITH
EXTERNAL EXPERTS FOR DIRECT SUPPORT
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CUSTOMERS NOW EXPECT INSTANT SERVICE WITH A CLICK OF A BUTTON
End-to-end Value
Immediate Fulfilment
Hands-on Support
Anywhere, Real-time
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HELP DESK, TUTORIALS & CO
CUSTOMER DOES THE WORK
CUSTOMER SUCCESS AS A SERVICE
FREELANCER DOES THE WORK
from $5 / hours for your client
OLD WORLD NEW WORLD
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from $5 / hour for your clients
ACCESS A QUALIFIED TALENT POOL TRAINED SPECIFICALLY FOR YOUR SAAS SOLUTION
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Select
Customer chooses verified freelancer
Start
Freelancer begins project work
Benefit
Customer receives full value at day 1
HOW IT WORKS FOR YOUR CLIENT
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ONBOARDING
Technical Set Up of your software Data Migration / Import Integrations Quarterly Review Session
FREELANCERS DRIVE VALUE THROUGH
ONGOING WORK
Account Optimisation for CRM Dashboards Databases Ads & Analytics Emailing Marketing Automation …
from $200 for your client from $5 / hour for your client
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A NEW WORLD THAT
Increases Customer Retention
Increases
CLV
Enables faster Customer Adaptation
Saves Time for Customer
Activates Customers Faster
Drives Additional Revenue
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55000+ CLIENTS HAVE ALREADY BEEN SERVED BY OUR FREELANCERS
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CODERSTRUST HAS FINANCED THE EDUCATION OF 2000+ FREELANCERS WHO REPAY WITH THEIR
FUTURE WORK. THE BEST ONES ARE READY TO BECOME YOUR CERTIFIED EXPERTS
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“Having access to CodersTrust’s freelancers helped to increase the retention of my customers. Anytime again” - ALEX, CEO IMPACT MAPPER
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Featured In:Supported by:CodersTrust at a Glance:
31 full timeemployees
CopenhagenHeadquarter
95% Client Satisfaction
2000+ trained freelancers
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CUSTOMER SUCCESS AS A SERVICE IS HERE LET QUALIFIED FREELANCERS DO THE WORK NOT YOUR CUSTOMERS