Coaching: Moving from Control to

Growth

LEADERSHIP

Coaching DefinedA direct intervention in an individual or team’s work process to help them improve their effectiveness or overcome challenges. Types: Proactive Performance Coaching, Problem Solving Coaching

You can teach a person to fish…

Domains of CoachingStrategic ApproachSkill DevelopmentMotivational

ACTION!

HOWWHY Motivational

Coaching

Strategic Coaching

Skills-based Coaching

Dive in… and then what? The how of coaching

The Five Step Coaching Process 1. Inquire

&/or Observe

The Five Step Coaching Process 1. Inquire &

Observe

2. Diagnose

The Five Step Coaching Process 1. Inquire &

Observe

2. Diagnose

3. Intervene

The Five Step Coaching Process 1. Inquire

&/or Observe

2. Diagnose

3. Intervene4. Action Steps

The Five Step Coaching Process 1. Inquire

&/or Observe

2. Diagnose

3. Intervene4. Action Steps

5. Check-In

Methods of Coaching: The ChalkboardMethod PurposeAsk Questions Get more data on the table; Uncover perceptions of

problems as well as possible solutions

Paraphrase/Reflect/Summarize

Stay on the path together

Read between lines Test possible alternative explanations

Offer suggestions Draw on your own experience as resource

Open advocacy Put forth recommended solutions, keeping space for other to respond

Invite alternative points of view

Catch questions, concerns, and open the door to better solutions

Team Work Activity

Please Return at…

It’s harder to coach, then do do it yourself “

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