coaching and mentoring by derek hendrikz
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Coaching & mentoring by Derek Hendrikz empowers to coach, mentor, train and manage workplace employees in a high performance organisation for optimal success. www.derekhendrikz.comTRANSCRIPT
Copyright © 2014
Derek Hendrikz Consulting
www.derekhendrikz.com
Coaching:
The systematically planned and direct guidance of an individual or group of individuals by a
coach to learn and develop specific skills that are applied and implemented in the workplace,
and therefore translates directly to clearly defined performance outcomes that are
achieved over a short period of time.
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Mentoring:
The process where a more experienced person in the organisation (the mentor) offers guidance
and support to facilitate the self-exploration, growth and development of another person (the
mentee) at the appropriate level and in an atmosphere of mutual integrity, trust, respect,
openness and learning.www.derekhendrikz.com
Training:
Transferring knowledge and skill to employees so that they can do their
jobs more effectively.
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Concepts relating to Mentoring & Coaching…
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Management… facilitating team objectives
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Leadership… showing the way
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Counselling… dealing with people dynamics
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Training… empowering through knowledge and skill
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Consulting… giving advice when needed
Why mentorship programmes fail…
Lack of clarity about purpose and objectives
Lack of management support
Wrong approach
Mentorship programme not aligned with company culture
Mentorship programme not integrated with other HR systems to ensure
sustainability
Lack of mentor / mentee commitment
Mentor / mentee mismatch
Lack of competent mentors
Not monitoring progress and taking corrective action
Not sustaining the momentum www.derekhendrikz.com
Mentorship
Overall Developmen
t
Led by Mentee
Mentee chooses Mentor
Relationship Orientated
Coaching
Set Performance
Objectives
Led by Coach
Coach is given
Task Orientated
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Activities that a manager will perform during his/her role as coach:Create an environment where people are motivated to perform
Set goals and objectives with team members
Co-ordinate the activities of teams towards the achievement of these goals
Show team members how to execute the plan and their jobs
Help team members to deal with obstacles and challenges
Advise team members about the implementation of plans and projects
Empower teams to take ownership of the strategy and its implementation
Be available for guidance and follow-up action to be taken
Monitor the qualitywww.derekhendrikz.com
The Coaching Process:
1• Set performance objectives
2• Provide direction and support
3• Coach individual or team to meet
objectives
4• Monitor performance and success for
coaching
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Various coaching roles of the Manager
COACH
Organiser
Leader
Motivator
Adviser
Supporter
Networker
Developer
Planner
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Creating the Performance Map
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Aligning Mission
Developing the Motivational Scale
1st Creation Exercises
Pre-Briefing
De-Briefing
Installing Significancewww.derekhendrikz.com
Discipline:Conditioning of behavior aimed at achievement of superior results.
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Motivation:The willingness to move of one state to the next.
A feeling of significance….
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