COACHTO RETAIN

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jackychua.coach

Low Skill High Skill

High Will TrainGuide

CoachDelegate

Low Will Direct Redeploy

MotivateExcite

DirectiveNon-

directive

What Is Coaching?

Greater ownership and responsibility

Generates improvements in performance

Helps identify solutions to specific work-related issue

Increased openness to personal learning and development

Benefit of Coaching for Individuals

Intrinsically motivates people

Higher organizational performance and productivity

Improves relationships between people and departments

Demonstrates commitment to individuals and their development

Benefit of Coaching for Organizations

A state is how matter behaves under specific condition.

Pure Interpersonal Styles

Requires no psychometric training

Can be applied across organizational cultures

Angle of approach to empower people

Tough Battler

Logical Thinker

Friendly Helper

Pure Interpersonal Styles Tough Battler

Sees Logical Thinker asStrengthsGood at handling information.Getting organized. A resource.

WeaknessesToo logical, rule-bound. Concerned with procedure, not result.

Pure Interpersonal Styles Tough Battler

Sees Friendly Helper asStrengthsPositive, good to work with. Nice to have around. Not a threat.

WeaknessesSoft, too trusting, ineffective. Easy to push around or manipulate.

Logical ThinkerPure Interpersonal Styles

Sees Tough Battler asStrengthsSelf-assured, strong.Resourceful and very energetic.

WeaknessesToo pushy, emotional, and impulsive. Only concerned with winning.

Logical Thinker

Sees Friendly Helper asStrengthsCooperative, inclusive.Easy to get along with.

WeaknessesNot organized, irrational, sentimental. Too concerned with people.

Pure Interpersonal Styles

Friendly HelperPure Interpersonal Styles

Sees Logical Thinker asStrengthsAuthoritative, well-informed, reliable. Possibly intellectual.

WeaknessesCold, unfriendly. More interested in ideas over people.

Friendly Helper

Sees Tough Battler asStrengthsStrong, committed, concerned to do well.Likes to get the job done.WeaknessesPushy, uncaring. Self-centered.

Pure Interpersonal Styles

InfluencingPure Interpersonal Styles

Logical Thinker

Influence throughPresenting facts and logics. Swamping with details.

Influence byQuoting rules and regulationsIntellectual debates.

Influencing

Tough Battler

Influence throughGiving orders, repetition.Challenges and threats.

Influence byEgo-stroking, agreeing. Throwing challenges.

Pure Interpersonal Styles

InfluencingPure Interpersonal Styles

Influence throughAppeasing, making friends. Trading favors.

Friendly Helper

Influence byFriendliness, gaining sympathy.Assurance, giving favors.

D personal desire to change or level of dissatisfaction

with current situationV a clear personal vision of how it will be once

change is achievedP the practical steps necessary to take to make change happen

C the cost of achieving change successfully

Retention Formula

D x V x P > C

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