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Community Pharmacies: Leveraging Access & Data to Impact Health Care Quality and Value

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Page 1: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Community Pharmacies:

Leveraging Access & Data to Impact Health

Care Quality and Value

Page 2: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Today’s Health Care Decisions are DATA

DRIVENPharmacy CANNOT be

Excluded from the EQUATION

Page 3: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

LeveragingAccessData

GOALS• Explain how pharmacy quality is defined in today’s health care system

and Identify key strategies for improving patient care that also positively impacts other health care stakeholders.

• Describe barriers and benefits of direct to payer engagement through clinically integrated pharmacy provider networks

OBJECTIVES (Pharmacist & Technician)

• Explain how pharmacy quality is defined in the healthcare system• Identify key strategies in improving patient care that also positively

impact other healthcare stakeholders• Describe barriers and benefits of direct to payer engagement through

clinically integrated pharmacy provider networks.

Page 4: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Disclosures:TrippLogan,PharmD

TrippLogan,PharmDdoesnothave(nordoesanyimmediatefamilymemberhave)actualorpotentialconflictofinterest,withinthelasttwelvemonths,avestedinterestinoraffiliationwithanycorporateorganizationofferingfinancialsupportorgrantmonies forthiscontinuingeducationactivity,oranyaffiliationwithanorganizationwhosephilosophycouldpotentiallybiasthispresentation.

Affiliations:

NCPA Innovation Center Board Member; CPESN USA National Luminary; Partner, MedHere Today Consulting; Partner, ESPhA; Vice President, Logan & Seiler Inc. (L&S Pharmacy / Medical Arts Pharmacy)

Page 5: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

TrippLogan,PharmDCOMMUNITY PHARMACIST / PHARMACY OWNER• 2nd generation multi-pharmacy owner -

Southeast Missouri• Strong focus on appropriate medication use • Quality focused pharmacy practices• Residency program, care coordination, disease

state management, diabetes support group, medication use monitoring, MTM, compliance packaging, TOC, etc.

SERVICE ORGANIZATIONS• Pharmacy Quality Alliance (PQA) Board

Liaison• NCPA Innovation Center Board Member• CPESN USA National Luminary• CPESN Missouri Lead Luminary • Local Department of Health Board of Directors

PHARMACY QUALITY CONSULTANT / PARTNERMedHere Today is a healthcare quality and performance consulting firm created to help healthcare stakeholders expand and grow their quality and value based initiatives by leveraging community pharmacy.

Page 6: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal
Page 7: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

AdherenceData

Page 8: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

AdherenceMonitoring:2011IncreaseinADDITIONALprogram-drivenRx

volume

100 29*

2900Numberofpatientsenrolledinprogram

AdditionalRxsperpatientannually

*ArmstrongT.,ImpactoftheMedHereTodayProgramonPersistenceandAdherence,ADescriptiveReport;Pfizer,May2011.

Page 9: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

AllRxsARE NOT CreatedEqual

Page 10: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

AllRxsARE NOT CreatedEqual

Fill vs Claim

Page 11: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

RxFillvsRxClaim

Page 12: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

LessonsLearned1. Prescriptionvolumecanbesignificantlyincreased

withadherencemonitoring2. Enhancedpatientengagementresultsinincreases

inadherencemetrics3. Prescriptionvolumeincentivesareoftenpositively

perceivedbypharmacies4. Adherencemonitoringhasmanyfinancialand

patientcarebenefitstothepharmacy

Page 13: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

MedicationSafetyData

Page 14: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighRiskMedicationintheElderly

https://www.cms.gov/medicare/prescription-drug-coverage/prescriptiondrugcovgenin/downloads/2014-trends-in-part-c-and-d-star-rating-measure-cut-points.Pdfhttps://www.cms.gov/medicare/prescription-drug-coverage/prescriptiondrugcovgenin/downloads/2017-trends-in-part-c-and-d-star-rating-measure-cut-points.Pdf

Page 15: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighRiskMedicationintheElderly

Page 16: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighRiskMedicationintheElderly

“ThePatientwasexaminedbyme(face-to-face).Myprofessionaljudgementisaswritten.Toobadyourcomputercan’tseethepatient.:”

Page 17: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighRiskMedicationintheElderly

Page 18: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighRiskMedicationintheElderly

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HighRiskMedicationintheElderly

Do HRM metric improvements

positively reflect better patient outcomes?

Page 20: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Opioids

Pharmacy 1 Pharmacy 2

Page 21: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Opioids

Pharmacy 1 Pharmacy 2

Page 22: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Opioids

Pharmacy 1 Pharmacy 2Cash Prescriptions Cash Prescriptions

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https://www.optum.com/about/news/optumrx-risk-management-program-leads-to-better-outcomes.html

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https://cvshealth.com/newsroom/press-releases/cvs-health-fighting-national-opioid-abuse-epidemic-with-enterprise-initiativeshttps://expressscriptsholdingco.gcs-web.com/news-releases/news-release-details/safer-opioid-prescribing-express-scripts-significantly-reduces

Page 25: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

https://cvshealth.com/newsroom/press-releases/cvs-health-fighting-national-opioid-abuse-epidemic-with-enterprise-initiativeshttps://expressscriptsholdingco.gcs-web.com/news-releases/news-release-details/safer-opioid-prescribing-express-scripts-significantly-reduces

Do opioid metric improvements positively

reflect better patient outcomes?

Page 26: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

LessonsLearned1. Claims based metrics don’t always tell the whole

story2. History may be telling us something with the

opioid epidemic3. Strategies need to be developed to fill these

measurement gaps4. There are opportunities to improve the way

pharmacies are being measured

Page 27: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

PharmacyInterventionStrategies

ClaimsBased PatientBasedFillreminders CopayassistanceMedsync Medicationaccess

Fillgapsincare TransitionofcareMedicationsafety Healthliteracy/social

CMR CarecoordinationPackaging TransportationDayssupply EducationDIRreduction Empathy

Page 28: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

“Thereismorevalueinhittingthemeasure'sstarrebatelevel,thanafocusonthemedicalcostreduction”

-MedicarePartDPlanExecutive,August2017

PayerStrategies

Page 29: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Direct&IndirectRemuneration(DIR)Data

Page 30: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

It’s Not Just About Star RatingsTherealityofwhatiscoming...

…orwhatmayalreadybehere…

ACE-I Prescribed and TakenSingle =

Home Run = BP < 140/90

Patient Hospitalization AvoidedGrand Slam =

Slide compliments of: Troy Trygstad [email protected] & Joe Moose [email protected]

PresentationtoCMSQ2-2016

Page 31: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighQualityPharmacyProviders

HighRisk/ChronicallyillMedicareMember

PatientAttribution

MedicarePartDHealthPlan

HighQuality

PharmacyProvider

PresentationtoCMSQ2-2016

Page 32: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

HighQualityPharmacyProviders

HighRisk/ChronicallyillMedicareMember

PatientAttribution

HigherDIRFees

HighQuality

PharmacyProvider

PresentationtoCMSQ2-2016

Page 33: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

WhatHighQualityPharmacyProvidersSee

PresentationtoCMSQ2-2016

Page 34: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

WhatHighQualityPharmacyProvidersFeel

PresentationtoCMSQ2-2016

Page 35: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

WhatisaDIRfee?DIRisanyformofpriceconcession,receivedeitherbythePartDsponsororbyanintermediarycontractingorganization(aPharmacyBenefitsManager,orPBM,forinstance)withwhichthesponsorhascontracted,fromanysource(includingmanufacturers,pharmacies,enrollees,oranyotherpersonorentity)thatservestodecreasethecostsincurredunderthePartDplanbythePartDsponsor,eitherdirectlyorindirectly.Thus,DIRincludesdiscounts,chargebacks,rebates,cashdiscounts,freegoodscontingentonapurchaseagreement,up-frontpayments,coupons,goodsinkind,freeorreduced-priceservices,grants,legaljudgmentamounts,settlementamountsfromlawsuitsorotherlegalaction,andotherpriceconcessionsorsimilarbenefits.*

*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016

PresentationtoCMSQ2-2016

Page 36: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

WhatisaDIRfee?DIRisanyformofpriceconcession,receivedeitherbythePartDsponsororbyanintermediarycontractingorganization(aPharmacyBenefitsManager,orPBM,forinstance)withwhichthesponsorhascontracted,fromanysource(includingmanufacturers,pharmacies,enrollees,oranyotherpersonorentity)thatservestodecreasethecostsincurredunderthePartDplanbythePartDsponsor,eitherdirectlyorindirectly.Thus,DIRincludesdiscounts,chargebacks,rebates,cashdiscounts,freegoodscontingentonapurchaseagreement,up-frontpayments,coupons,goodsinkind,freeorreduced-priceservices,grants,legaljudgmentamounts,settlementamountsfromlawsuitsorotherlegalaction,andotherpriceconcessionsorsimilarbenefits.*

*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016

Shouldn’tthegoalbetodecreasethecostsincurredundertheMedicareProgramand

toMedicareMembers?

PresentationtoCMSQ2-2016

Page 37: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

OutcomesData&PharmacyNetworks

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ClinicallyIntegratedNetworkofProviders

1.CMS Innovation Center Grant & National Expansion of Concept

1.NC Pharmacy Providers Partner with Family Practice CIN

Family Practice Providers in North Carolina Prove CIN Savings

1.FTC Exemption for Clinically Integrated Network (CIN) Creation

1.Federal Trade Commission Barriers to Collaboration (ANTI-TRUST)

1.Begins as Providers Striving to DO MORE Together

Page 39: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Patient Access

Page 40: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

Benefits of Providing Medication Use Support Integrated with Primary Care

A2010performanceanalysisofCommunityCareofNorthCarolinaprimarycarepracticeswithintegratedcommunity-basedpharmacysupports

Page 41: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

What is an Enhanced Pharmacy Service?

According to the Community Pharmacy Enhanced Service Pharmacy Network* (CPESN), an Enhanced Pharmacy Service is a service that:

“…transcends conventional outpatient pharmacy contract obligations.”*

Network Minimum Service Sets Like:§ Comprehensive Medication Reviews§ Medication Synchronization Program

§ Immunization Screening§ Medication Reconciliation

§ Personal Medication Record *https://www.cpesn.com/

Page 42: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal

What is an Enhanced Pharmacy Service?

According to the Community Pharmacy Enhanced Service Pharmacy Network* (CPESN), an Enhanced Pharmacy Service is a service that:

“…transcends conventional outpatient pharmacy contract obligations.”*

Network Minimum Service Sets Like:§ Comprehensive Medication Reviews§ Medication Synchronization Program

§ Immunization Screening§ Medication Reconciliation

§ Personal Medication Record *https://www.cpesn.com/

Opportunities are LOCAL

Page 43: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal
Page 44: COA 2018 TrippLogan Final 1 copy...*Final Medicare Part D DIR Reporting Requirements for 2015; Centers for Medicare & Medicaid Services memorandum; May 31, 2016 Shouldn’t the goal
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WhoaretheMarketDisruptors?

•Frustrated Employers•Clinically Integrated Networks of Providers

•Patient Engagement Technology Vendors•Healthcare Cost Transparency Advocates•Patients With a Voice!

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Thank You!!Tripp Logan, PharmD

[email protected]