cmi overview

Managing the Business of IT

©2011 Configuration Management, Inc. (CMI). All Rights Reserved.

Managing the Business of IT

©2011 Configuration Management, Inc. (CMI). All Rights Reserved.

Presenter: Frank Ungarten

Introduction to CMI“Contributing to the Success of IT for 20 Years”

©2011 Configuration Management Inc. (CMI). All Rights Reserved.

Agenda

• CMI Overview

– Enterprise solutions

– CMI’s specialty skills

– Staffing solutions

• Saving solutions and value-adds

– Delivered service-based pricing

– Consumption-based pricing

• Potential alignments

• Diverse supplier verification

• Next steps


CMI Overview

Our Focus:• 20 years in business• IT Consulting, Managed Services• Talent Management & Staffing

Our Core Areas of Expertise:• Enterprise SW Configuration Management• Full Application Lifecycle Management (inception to deployment)• Quality Software Development• People Alignment/Technology Process

Our Innovative Services & Approach:• Consulting Services in the Cloud

Pay for what you need Milestone pricing

• Management of vendor evaluations


CMI’s Enterprise Solutions

Areas of ESCM Support• Change Control• Release Management • Source Code Management• Build Engineering• Packaging and Deployment• Environment Configuration

Complete Positions• Managed services• Program management• Best Practices Advisor• Hosted (Cloud, Tools)• Staff augmentation• Training


Process Compliant Frameworks

CMI has extensive knowledge and best practices around improving application development productivity and effectiveness.

We accelerate organizational maturity at all levels, with proven techniques that focus on improving the quality speed and cost of software development.


ESCM Consulting Cloud Services

• Pay based on demand• Pay based on delivery• Quicker time to market• 24/7 operations

• Transparency• Best practices• Software & tool agnostic


Staffing Services

CMI’s staffing division recruits for both permanent and contingent IT labor

Our recruiters average 14 years of experience

Solid database of contacts built over two decades

We recruit for a wide breadth of technical skills and all-levels of experience

Our candidates usually have a strong understanding of SDLC & IT development


Internship Cooperative Program

Cooperatively managed resource

Flexible/scalable models

Value-addition with strong ROI– High retention rates– Short-term value– Long-term value

Strong business case for promoting goodwill


CMI Valued Customers


CMI is the thought-leader on Enterprise Software Configuration Management • 20 Years of Enterprise Software Configuration Management• Proven Configuration Management best practices• Tool agnostic service provider

Experience managing the shift from a time and material staffing approach to a functioning supplier-managed service

• Flexible staff augmentation solutions for building permanent & consulting teams• Human capital management program

• Supplier-managed services/cooperative management • Reduce the burden on your management • Incur less risk • Leverage innovative solutions

Pricing structure based on delivered services not time & materials• Define service components that drive cost• Direct the cost of services to the consumers of the service

Flexible consumption-based models• Support changes in service demand • Improved ROI through service optimization• Drive improved quality and lower costs

Differentiators of our Services


Engagement: Cisco Systems

CMI was engaged to help define a Configuration Management® (CM)

environment for a new business unit by recommending a set of tools from numerous

ones available.

CMI Assessed Cisco’s applicable corporate

infrastructure (existing tools, scripts, etc.) and CM practices of other business

units.

Cisco had an extensive infrastructure of tools

which were suitable for the implementation of the

new business units CM environment.

CMI evaluated the existing tools and make a

recommendation.

This was a comprehensive Health Assessment® as it spanned the entire SDLC

including requirements, development, testing, CM and production deployment.

Collaborated with the major stakeholders within

the organization and developed a formal set of recommendations over a

period of eight weeks.

Cisco did not require our assistance with the

implementation of our recommendations as all of

the tools were already operational at


Provided onsite support for Telelogic (IBM) CM/Synergy

& Change/Synergy tools

Provided onsite support for in-house developed Lotus Notes application

(VINCR)

Assisted in the design and implementation of SCM Process, standardizing this process across the

entire software organization.

Supported successful audits to GM's

proprietary SDP-21 standardized process

model.

Provided onsite support for PC Deployment

Services.

Engagement: General Motors


CMI was engaged to automate the build process and release

mechanisms.

CMI provided onsite support and administration of CVS

Source Control.

CMI performed daily builds and produce Windows product installers using

InstallSheild.

CMI provided developers with technical and

administrative support for source code control issues.

CMI worked effectively with other teams on integration

and release issues.

Engagement: Authentidate


CMI conducted a Health Assessment® of the SCM process.

Conducting the Implementation phase, involved translating the

high level SCMP.

Configured ClearCase UCM, and identified the best UCM solution for client's needs utilizing stream

hierarchy, promotion methodology and composite

baseline strategies.

Integrated ClearCase with ClearQuest for defect

tracking.

CMI migrated and properly structured the existing

codebase from CVS over to ClearCase

Engagement: Digital Motorworks


Created reports that provide management with meaningful

metrics on the software development efforts, as well as templates and work-aids for the

Change Control Board.

The stable and well-documented environment was finally transitioned to

the client in a Training Phase which ensures the

team sees the full productivity increases the

new process and tool allow.

Lastly, CMI provided full-time onsite

ClearCase/ClearQuest support to manage the

day-to-day operations of the SCM environment.

Engagement: Digital Motorworks


Engagements: Raydon Corporation

Raydon Corporation, the leader in innovative

simulation training products and solutions for the United

States Armed Services, procured consulting services from CMI to perform on-site Assessment/Gap analysis of

current Raydon Configuration Management® (CM) practices

against industry best practices.

CMI worked collaboratively with over 30 Raydon resources covering the following focus areas for both hardware and software: • Integrated Processes • Configuration Management® Planning • Configuration Change Management • Configuration Identification • Configuration Control • Configuration Status Accounting • Configuration Verification & Audit • Configuration Corrective Action • Configuration Release Management

and Delivery


Engagement: Pearson VUE

Pearson VUE, the leading provider of global computer-

based testing solutions, engaged CMI to perform an onsite

Assessment/Gap analysis of its current CM practices against

industry best practices.

CMI worked collaboratively with over

40 Pearson VUE resources to identify

how the cross-functional disciplines impact the Release Management

discipline.

Disciplines assessed included:•Release Management (RM)• Software Testing (QA)•Configuration Management® (CM)•Change Management (CH)• Software Development (SW)•Requirements Management (RQ)•Program/Project Management (PM)•Automation (AM)•Vendor Integration (VM)


Engagement: DST

DST Communications was considering the conversion of

their CM environment from PVCS VersionManager to Subversion

within the CollabNet’s SourceForge (now TeamForge)

Enterprise.

DST engaged CMI to perform a technical analysis

of their environment to make recommendations for the conversion to ensure its

success. DST had a very complex software

development environment.

CMI provided specific recommendations for the implementation of best in

class branching and merging using Subversion and reengineering of their

build environment.


This Health Assessment® focused on identifying the key issues for implementation of a new infrastructure for a pilot project. CMI is working with

UBS on the following consulting and implementation support in

a phased approach:

• Phase I – collaborate with the initial software development group to integrate and optimize the planned version control and build environment defined as Subversion, Maven and Nexus.

• Phase II – collaborate with the initial software development group to extend the planned environment by integrating TeamForge and Hudson. Integrate and optimize these tools with the Phase I build environment defined as Subversion, Maven and Nexus.

• Phase IIII – collaborate with the initial software development group to transition all of the supported applications into the new environment. Provide operational support to the development team once migrated to the new environment.

Examples of Engagements: UBS


Engagement: Alcatel-Lucent

A long term customer of CMI is Alcatel-Lucent, where we have

been providing support for their software configuration

management for 11 years.

CMI started at Alcatel-Lucent by making specific

recommendations to improve their operation, helping to

implement those recommendations and evolving

to currently provide the operational support for its CDMA Wireless Network Solution (a very complex application with several

hundred software developers working concurrently across 5

continents).

Alcatel-Lucent was able to save $2M annually through the implementation of standards and automation by:• Reducing the average

software component build time from 8 hours to 2 hours, and

• Creation of a new CDMA Product Release from 5 days to 10 hours.


Providing support for Software Configuration Management® for 9 years.

CMI’s initial Health Assessment® showed that

there was no standard process, procedures or tools supporting change control or software configuration

management.

Establishment of a processes, procedures and a management

frameworks. Management & Control of Entry/Exit criteria for

delivery of software. Management & Control of Software Dependencies. Automation to speed the

software construction process and improve its quality.

The benefits of these recommendations were

improved efficiency, reduced cost, and higher quality

through the implementation of standards and the

centralized management of software configuration and

control.

$3M annual savings resulting from the optimization of

resources supporting release management and Software

Configuration Management®.

$2M annual savings in software licenses resulting from the standardization

and optimization of change control and version control

tools.

Reduction in the average software build time from 2

hours to 15 minutes through the

implementation of standards and automation.

Engagement: Capital One


CMI first defined Sony’s CM Process for the set of

activities defined by Sony Electronics.

CMI installed and configured PVCS Version

Manager and rolled out the new toolset into

production.

CMI enhanced the tool configuration through scripts

and triggers.

A large part of this engagement was providing automation through PVCS

perl trigger scripts to improve efficiency between Remedy and PVCS Version

Manager Interface.

Necessary training and transfer of knowledge.

Engagement: Sony Electronics


Within the Area Air Defense Command program (AADC) within General Dynamics Advance Information Systems (GDAIS) CMI assessent and optimized the Configuration Management and

Data management (CMDM) organization. Conducted a Configuration Management Current State Assessment in order

to identify a strategic direction for ongoing configuration management initiatives.

CMI documented and version controlled each of

the engineering teams processes.

CMI Implemented consistent branching

conventions for documents and good

build practices.

CMI developed user training and

documents for engineering teams that includes screen shots

from the tools.

Divided current ClearQuest database into separate

databases based on functional team integration as well as do field by field

evaluation in the CQ database to delete unused

fields

Engagements: General Dynamics


• Executive alignment

• Proven solutions

• Access to CMI industry experts

• Robust enterprise recruiting engine

• Complete resource management

• Flexible usage model

• Flexible cost model

• Proven transition process

• Commitment to training

• Referenceable client-base

Why CMI?


The CMI Difference

Partnership-based approach Commitment to delivery excellence, client

satisfaction, and measurable resultsDemonstrated ability to provide insight and

foresight to align technology with business goals and objectives

Proven, experienced teamsFlexibility and focused areas of expertiseIndustry InsightManage ComplexityProcess Performance Improvement and

Innovation


Initiative Alignments

Excellence• Global availability • Seamless technology • Best-of-breed teams

Transparency • Streamlined methodology• IT Integration

Financial Prudence• Team consolidation (CoE)• IT as an investment

Corp. Objectives

Business Strategy

Critical Capabilities

IT Delivery

IT Delivery

IT Delivery


Certifications

WBENCMWBE


Next Steps

Potential alignments Current needsCurrent issues What makes a vendor stand out?Process for becoming an approved vendor


Configuration Management, Inc.111S. Main St.

North East, MD 21901Tel: 732-450-1100Fax: 732-441-2765

http://www.cmi.com

Frank UngartenMid-Atlantic Regional Sales Director

Tel: 443-877-1064 Ext [email protected]

Contacts


Thank You!

“Contributing to the Success of IT Initiatives For 20 Years”

Thank You

cmi overview

Documents

cmi overviewour focus

cisco systems cmi

consulting services

cost of services

escm consulting cloud

set of tools

service optimization

service components