cma cgm canada cgm...cma cgm has grown its business in canada faster than the market 2017 figures,...
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CMA CGM CANADA
Table of Contents
SHIPPING LINES
TERMINALS
INTERMODAL CANADA
VESSELS
OFFICES
N.O.R CMA CGM SERVICES CUSTOMER GUIDE
Canada – Country & Agency Information
General Information
Capital Ottawa Area 9,984,670 Sq.Km Population 36.29 m Government Federal parliamentary Prime Minister Justin Trudeau Languages English/French
Economic Information GDP 1.672 trillion $ GDP per capita 46,199 $ 2016 Growth 1.6% 2017 Growth 2.5% 2016 inflation 1.43% Currency 1CAD = 0.8 USD Source : Stat Canada
Trade Business Information (2017)
Export Value 469 Bn$ Import Value 533 Bn$ Teus inbound 2.77 M Teus outbound 2 M
Source : Stat Canada
Services • Canada East Coast : SL1, C-JAX, MED-CAN, CAGEMA
• Canada West Coat : C-PNW, TPX, DAHLIA, NWX, BOHAI
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CMA CGM : a global market leader outperforming the market
18.95 Million TEU transported
21.1 Billions revenue in US$
494 Vessel fleet*
2.5 Million TEU of fleet capacity *
Over 750 Offices worldwide
420 Ports of call in 160 countries
200+ Shipping services
30,000+ Employees worldwide
38 Terminals in operation
2017 figures, except * April 2018
CAGR 2001-2017
%
+15,5%
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CMA CGM has grown its business in Canada faster than the market
2017 figures, except * April 2018
9.4% MS export
8.7% MS import
Over 30% Volume growth YTD 2018 vs. 2017
62 Vessels calling Canada in CMA
Modern fleet Of 10,500 teus nominal to Canada WC
3 Offices in Montreal, Toronto and Vancouver
5 Canadian ports called,
9 Weekly shipping services
102 Employees in Canada including CMA CGM LOGISTICS
Innovation
-5%
0%
5%
10%
15%
20%
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
CMA CGM Volume Market Growth
CMA CGM Canada vs. Market Growth In TEUs and Growth Percentage
Volumes include discharges and loaded containers at Canadian ports,
including U.S. IPIs
2008-2017 CAGR
CMA CGM = 22%
Market = 5%
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CANADA OFFICES
Montreal Toronto Vancouver
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Montreal
Contact Information :
Address : 740 Notre-Dame Street West – Suite 1330 H3C 3X6 Montreal, QC
Phone : 1 514 908 7001 Fax : 1 514 908 7142 Email : [email protected] Sales Contact : [email protected]
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Toronto
Contact Information :
Address : 5915 Airport Road – Suite 820 L4V 1T1 Mississauga, ON
Phone : 1 905 362 2272 Fax : 1 905 362 2273 Email : [email protected] Sales Contact : [email protected]
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Vancouver
Contact Information :
Address : 1199 West Pender Street – Suite 540 V6E 2R1 Vancouver, BC
Phone : 1 604 681 0987 Fax : 1 604 681 6835 Email : [email protected] Sales Contact : [email protected]
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Customer service : Mrs Linda POIRIER [email protected] Operations : Mr Ian HAMILL [email protected] Trade : Mr Vincent COUSTES [email protected] Intermodal : Mr Brahim BAKRI [email protected] Sales Canada EC : Mrs Caroline MALLETTE [email protected] Sales Ontario : Mr Jeremy COMTE [email protected] Sales Canada WC : Mr Ajit MENON [email protected]
↖ Table Of Contents ↖ Canadian Offices
Contact Manager :
Shipping Line Services
Ocean Alliance Services
• BOHAI
• CPNW
• TPX
• NWX
• DAH
Other Services
• SL1
• MEDCAN
• CAGEMA
Canada – Africa Service
Oceania Services
• PAD1
• CJAX
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ASIA
NORTH AMERICA
WEST COAST
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16
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17
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ASIA
NORTH AMERICA
EAST COAST
23
24 ↖ Table Of Contents ↖ Services
25
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OTHER SERVICE
ST. LAURENT 1
27
› Competitive transit time
Antwerp to Montreal.
› Clock ward service.
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28
Transit Time - Eastbound
From To Terminals Montreal,
Canada RTL
Halifax, Canada
HTS
Bremerhaven, Germany NTB Sun 18:00 – Sun
14:00 12 19
Rotterdam, Netherlands APM Wed 04:30 – Wed
17:30 11 18
Antwerp, Belgium PSA Thu 14:00 – Fri 02:00 10 17
From To Terminals Bremerhaven, Germany
NTB
Rotterdam, Netherlands
APM
Antwerp, Belgium
PSA
Montreal, Canada
RTL Mon 08:00 – Wed 08:00 15 16 17
Halifax, Canada HTS Sat 08:00 – Sat 16:00 8 9 10
Transit Time - Westbound
ST. LAURENT 1
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29 ↖ Table Of Contents ↖ Services
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31 ↖ Table Of Contents ↖ Services
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COMPETITIVE STRENGTHS
• Effective service to West and East Africa from
both Canadian coasts
• Dry, reefer, and project cargo accepted
• Large network of fully owned agencies in Africa
• Efficient intermodal services throughout Africa
• Full coverage of Indian Ocean ports ↖ Table Of Contents ↖ Services
TERMINALS
Canada West Coast Canada East Coast
Vancouver • GCT DeltaPort • Fraser Surrey Docks • GCT Vanterm • DPW Centerm
Prince Rupert • DPW Fairview
Montreal • Racine
Halifax • Halterm
St John • DPW
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Terminal Data: Terminal Area: 85 hectares (210 acres) Length of Quay: 1,100 meters (3,609 feet) Berth Priority: Yes Area of Gate/Interchange: 3.2 hectares (8 acres) Weight Bridges/Scales: 2 Intermodal Yard: On dock Intermodal Tracks: 8 tracks totaling 8,534.4 meters (28,000 feet)
Berth Facilities: Water Depth (Low Tide): 15.9 m (52 ft) Top of Dock to High Water: 3.3 m (10 ft, 8 in) Top of Dock to 0.0 Tide: 8.9 m (26 ft) Length of Berth: 1,000 m (3609 ft) each Distance Between Bollards: Variable Front Crane Rail to Dock Fence: 6.96 m (20 ft)
Container Yard Details Container Yard (CY) Area : 251 hectares (62 acres) Height & Row Length of Stack: 5 high, 7 wide Chassis Capacity: N/A Reefer Points & Voltage/Phase: 1020 points / 440 volts
Standard Gate Hours: Day Schedule: Monday – Friday: 08:00 - 15:5 Night Schedule: Monday – Friday: 17:00 - 23:59
GCT DELTAPORT
Contact Colin Parker, Director, Operations Phone:+1 (604) 267-5470 [email protected] Ben Hawk, Manager, Operations Phone:+1 (604) 267-5494 [email protected]
Website : http://globalterminalscanada.com/gct-deltaport/
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Terminal Data: Terminal Area: 31 hectares (76 acres) Length of Quay: 619 meters (2,030 feet) Berth Priority: Yes Area of Gate/Interchange: 1.2 hectares (3 acres) Weight Bridges/Scales: 2 Intermodal Yard: On dock Intermodal Tracks: 9 tracks totaling 2,926.1 m(9,600 feet)
Berth Facilities: Water Depth (Low Tide): 15.5 m (51 ft) Top of Dock to High Water: 2.2 m (7 ft, 3 in) Top of Dock to 0.0 Tide: 7.08 m (23 ft, 3 in)) Length of Berth: 619 m (2030 ft) Distance Between Bollards: 18.29 m (60 ft) Front Crane Rail to Dock Fence: 2.13 m (7 ft)
Standard Gate Hours: Day Schedule: Monday – Friday: 08:00 - 15:59 Night Schedule: Monday – Friday: 17:00 - 23:59
GCT VANTERM
Contact Chris Reyburn, Mgr, Operations Phone:+1 (604) 267-5300 [email protected] Shakil Karmali, Mgr, Operations Phone:+1 (604) 267-5378 [email protected]
Website: http://globalterminalscanada.com/gct-vanterm/
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Container Yard Details Container Yard (CY) Area : 251 hectares (62 acres) Height & Row Length of Stack: 5 high, 7 wide Chassis Capacity: N/A Reefer Points & Voltage/Phase: 1020 points / 440 volts
Terminal Data: Terminal Area: 63 hectares (154 acres) TEUs Capacity : 185 000 Length of Quay: N/A Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: On dock Intermodal Tracks: 10 000 feet
Berth Facilities: Water Depth (Low Tide): 11.7 m Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: N/A Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A
Container Yard Details Container Yard (CY) Area : 30,654 square m Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: N/A
Standard Gate Hours: Day Schedule: Monday – Friday: 08:00 to 16:00 Closed Saturday, Sunday, and Holidays
FRASER SURREY DOCKS
Contact David Martin Director, Operations Phone: (604) 581-2233 x7026 FAX: (604) 495-1195 Container Export Traffic Phone: (604) 581-2233 Ext 7079 Email: [email protected] Website : http://www.fsd.bc.ca/
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Terminal Data: Terminal Area: 28 hectares (72 acres) Length of Quay: 647 m (2123 ft) Berth Priority: N/A Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: N/A
Berth Facilities: Water Depth (Low Tide): 15 m (50 ft) Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 647 m (2123 ft) Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A
Standard Gate Hours: Monday – Friday: 08:00 – 23:59 Closed Sunday
CENTERM
Contact Brendon Hull Terminal Mgr Phone : +1 (604)-252-2515 [email protected] Kelly Greene General Cargo Phone : +1 (604)-252-2502 [email protected]
Website: https://www.dpworld.ca/
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Container Yard Details Container Yard (CY) Area : N/A Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: N/A
Terminal Data: Terminal Area: 24 hectares (59 acres) Length of Quay: 800 m (2625 ft) TEUs Capacity : 850,000 Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: 7 working (18,000 ft)6 storage (20,000 ft)
Berth Facilities: Water Depth (Low Tide): 17 m (55.8 ft) Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 360 m (1180 ft) Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A
Standard Gate Hours: Monday – Friday: 08:00 – 23:59 Closed Sunday
FAIRVIEW
Contact Kurt Slocombe Terminal Mgr Phone : +1 (250)-624-2124 2104 [email protected]
Website: https://www.dpworld.ca/
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Container Yard Details Container Yard (CY) Area : N/A Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: 72
Terminal Data: Terminal Area: 24 hectares (60 acres) Length of Quay: N/A Teu Capacity: 150 00 Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: N/A
Berth Facilities: Water Depth (Low Tide): N/A Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: N/A Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A
Standard Gate Hours: Hours of Operations 07:00-15:00 15:00-23:00 23:00-07:00
RACINE
Contact: Information sur les conteneurs: (514) 257-3060 [email protected] Daniel Tremblay, VP operations Phone :(514)257-3081 [email protected] SECTION 62: (514) 257-3040
Website: https://www.mtrtml.com/login.php
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Container Yard Details Container Yard (CY) Area : N/A Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: 276
Terminal Data: Terminal Area: 30 hectares (74 acres) Length of Quay: 1045 meters (3428 feet) Teu Capacity: 750,000 Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: 2438 meters (8000 feet)
Berth Facilities: Water Depth (Low Tide): 15 m Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 190m|333m Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:
HALTERM
Contact: Kim Holtermand, CEO/ COO [email protected] Ron Twohig, Mgr, operation [email protected]
Website: www.halterm.com
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Container Yard Details Container Yard (CY) Area : N/A Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: 483
Terminal Data: Terminal Area: 15 hectare (37.5 acres) Length of Quay: N/A Berth Priority: N/A Area of Gate/Interchange: N/A Weight Bridges/Scales: N/A Intermodal Yard: on dock Intermodal Tracks: N/A
Berth Facilities: Water Depth (Low Tide): 10m-12,2m (33 to 40f) Top of Dock to High Water: N/A Top of Dock to 0.0 Tide: N/A Length of Berth: 291m (954ft)-369m(1210f) Distance Between Bollards: N/A Front Crane Rail to Dock Fence: N/A
Standard Gate Hours:
ST JOHN
Contact
Website: http://web.dpworld.com/
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Container Yard Details Container Yard (CY) Area : 12.6 hectare (31.3 a) Height & Row Length of Stack: N/A Chassis Capacity: N/A Reefer Points & Voltage/Phase: N/A
INTERMODAL
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DESIGNING AND DEPLOYING WORLDWIDE
INLAND SOLUTION
YOUR WORLDWIDE EXPERT FOR DOOR-TO-DOOR SOLUTIONS
In addition to its maritime offer, CMA CGM provides its customers with a
comprehensive DOOR-TO-DOOR service for seamless continental connections
with rail, road or barges’ 1st class vendors to offer you a safe multi-modal solution
up to the very last miles.
ONE-STOP SHOP FOR TAILOR-MADE SOLUTIONS
Everywhere in the world, in all CMA CGM Offices, our teams are available to
provide you with the intermodal solutions best suited to meet your specific
requirements; including the organized pick-up and delivery of cargo, minimized
delays, optimized safety and security of transport conditions.
ECO-LOGIC SOLUTIONS
With optimized intermodal routing and outstanding port range, you can load /
discharge your cargo closer to the point of origin / destination – minimizing the
length of the landside transport leg : as a result, using our services not only saves
you time and money; it also reduces your business’s carbon footprint.
From every origin to every final destination around the globe, our offer doesn’t begin
and end at the port
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RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
24 HRS
4 DAYS
5 DAYS
RAIL TERMINAL STORAGE F/T
DEMURRAGE F/T
DETENTION F/T
48 HRS
4 DAYS
5 DAYS
PRINCE RUPERT
VANCOUVER
PRINCE GEORGE EDMONTON
SASKATOON
CALGARY WINNIPEG
TORONTO
MONTREAL HALIFAX
NEW YORK CITY
PHILADELPHIA
LEGEND
CN RAIL
CSX RAIL
Calgary Edmonton Montreal Saskatoon Toronto Vancouver Winnipeg
Halifax 6 6 1 6 2 5
Montreal 3 3 5 1 4 3
Vancouver 4 4 8 6 7 7
Prince Rupert 3 2 5 6
IMPORT RAIL TRANSIT TIMES (from departure at port until ramp arrival)
DESTINATION
ORIG
IN
Free times indicated are for standard dry containers.
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PRINCE RUPERT
VANCOUVER
PRINCE GEORGE EDMONTON
SASKATOON
CALGARY WINNIPEG
TORONTO
MONTREAL HALIFAX
NEW YORK CITY
PHILADELPHIA
COMPETITIVE STRENGTHS
• Rail service for temperature controlled cargo only
available out of Montreal, Toronto, Winnipeg and
Calgary
• Earliest Receiving Dates (ERD) and ramp cutoffs
are published by CN at www.cn.ca
• Ramp cutoffs at Toronto and Montreal for New
York, New Jersey and Philadelphia are 5 working
days prior to the port cutoff
• All-motor service available for line-haul moves to
New York, Philadelphia and Montreal
LEGEND
CN RAIL
CSX RAIL
Halifax Montreal Vancouver
Prince
Rupert
Toronto 2 1 7 6
Montreal 2 8 7
Winnipeg 6 5 5 5
Calgary 8 7 6 5
Edmonton 7 6 5 3
Saskatoon 9 8 6 4
Pr. George 5
Vancouver 8 7
EXPORT RAIL TRANSIT TIMES (ramp departure until port cutoff)
ORIG
IN
PORT OF LOADING
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INTERMODAL MAP ↖ Table Of Contents
Classes : 18,000 TEU 16,000 TEU 13,800 TEU 12,500 TEU 11,400 TEU 9,400 TEU 8,500 TEU 6,600 TEU 5,700 TEU 5,100 TEU 4,400 TEU 3,600 TEU 2,200 TEU 1,700 TEU
Vessel Classes
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*
*
* Indication only – this may vary depending on reefer container design
4 lashing points
• Volume is almost similar to that of a dry 40’ (40ST)
• Preferred Origin :
Asia: China, Japan, Hong-Kong, South-Korea, Indonesia, Philippines, Taiwan, Malaysia, Europe: Belgium, France, Netherlands, Poland, United Kingdom, Scandinavia Africa: Ivory Coast, Benin Middle East: UAE
• Specific pricing conditions • In any case, do not hesitate to
check with Reefer Department
• hazardous • scrap • damaging cargo
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CMA CGM
VALUE ADDED SERVICES
↖ Table Of Contents
At CMA CGM, we are dedicated at your business development and
your specific needs.
This is why we want to develop new services that will help you
optimize and simplify your supply chain management and expand
your business
EXPANSION
AS MANY SOLUTIONS AS THERE ARE CUSTOMERS
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OUR VALUE ADDED SERVICES OFFER IS STRUCTURED AROUND TWO PRODUCT RANGES
SERENITY Benefit from Serenity by being sure that they will be able to easily manage the transit details, that their cargo will
be there on time, is covered in case of any unexpected events or protected from damage or theft
EXPAND Develop business opportunities, shorten time to market, grow into new markets
and/or increase cash flow and productivity
Container
preparation &
special equipment
Customs
Management
Cargo Value -
Serenity Reefer special
services
Inland services End to end supply chain
services
TRAXENS –
Smart Containers
Digital and
eCommerce
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↖ Value added services
CARGO VALUE SERENITY
↖ Table Of Contents ↖ Value added services
CARING BEYOND SHIPPING
WITH CARGO VALUE SERENITY WITH STANDARD B/L
Cargo Value Serenity
specific terms & conditions
Standards terms & conditions
defined by international
regulations
Shipment from
Shanghai to Luanda
Hurricane on the way. The cargo is damaged.
Shipment from
Shanghai to Luanda
Hurricane on the way. The cargo is damaged.
FOCUS ON YOUR BUSINESS,
WE TAKE CARE OF YOUR CARGO By choosing CMA CGM CARGO VALUE SERENITY, we make sure you will not lose
time or money in looking after a long legal dispute and lots of administrative
processes in case of damage or loss of your goods.
SAVE TIME AND MONEY Forget about the surveyors, the administrative formalities, the endless legal
dispute with the carrier, the unpleasant discussion with your bank, the negative
commercial impacts.
GET STARTED,
ASK FOR CARGO VALUE SERENITY • 49 USD/Ctr to secure your cargo value up to 25 000 USD/Ctr
• 99 USD/Ctr to secure your cargo value up to 50 000 USD/Ctr
• 199 USD/Ctr to secure your cargo value up to 100 000 USD/Ctr
• Personalized option:
***Terms & Conditions*** ↖ Table Of Contents ↖ Value added services
CONTAINER PREPARATION & SPECIAL EQUIPMENT
> Garment On Hanger
↖ Table Of Contents ↖ Value added services
GARMENT ON HANGER: THE FASHIONABLE CONTAINER CMA CGM GOH container fleet is dedicated to retail customer willing to transport all kind of garments in safer, cheaper and easier way compared to standard packing in dry container.
Benefits of garment container are numerous:
> GOH equipment protect sensitive garment such as suits, silk or leather for example: safer than standard packing
> Reduce packing/unpacking process : time cost
savings at origin and destination
> Reduce cost of ironing at destination
> Reduce handling cost and labor
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Double bar containers Single bar containers Strings / Straps
Heavy garments, low creasing
potential
• Technical standards
String
20’ = 220 pieces // 40’= 440
pieces
300 kgs max pay load per bar Strap
20’= 165 pieces// 40’= 330
pieces
500 kgs Max pay load per bar
High creasing potential, fragile
garments
• Technical standards
2 tiers cross bar per container
20’ = 11 Bars per tier
40’ = 22 bar per tier
Max payload per bar : 150 kg
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REEFER SPECIAL SERVICES > Atmosphere Control > Reefer Pharma
↖ Table Of Contents ↖ Value added services
CONTROLLED ATMOSPHERE TECHNOLOGY CONTROLS THE WAY YOUR FRUIT CARGO BREATHES AND INCREASES SHELF-LIFE
Controlled Atmosphere technology controls the way your fruit cargo breathes and maintains cargo optimum quality during Transport • The atmosphere control system controls the atmosphere inside a
container • It offers enhanced functionality to help slow down the ripening process
of fruits and vegetables by removing ethylene
Controlled Atmosphere allows extended time for distribution at destination, and reaching markets with longer transit times • By maintaining an uninterrupted, controlled atmosphere and
refrigerated environment, shelf life of fruits can now be extended
• Delivery to remote markets exploring new destinations
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MODIFIED ATMOSPHERE (MA) AND CONTROLLED ATMOSPHERE (CA): TWO SOLUTIONS AVAILABLE DEPENDING ON YOUR CARGO NEEDS
• Controlled Atmosphere is the possibility to manage
independently the CO2 and the O2 inside the container with a
different value and not in balance (Oxygen Nitrogen and CO2)
“Controlled Atmosphere” a technology able to monitor CO2 and O2 in addition to humidity, ventilation and temperature
“Modified Atmosphere” a technology able to monitor CO2 in addition to humidity, ventilation and temperature
• Modified Atmosphere (MA) is the possibility to manage only one Gas (CO2); the oxygen will be in balance. The total of CO2 + O2 will be at 21 %.
• Technologies available: XtendFresh and Smartcare
(Starcool CA)
• Technologies available: Liventus, Maxtend, Purfresh, Afam+
Respiration Ripening Decay
Ambient Air
O2 (21%) Pathogens
(fungi, moulds)
H2O (Dehydration)
Heat Ethylene
CO2
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PHARMA SOLUTIONS BY SEA
A DEDICATED TRANSPORT PROCEDURE FOR PHARMA PRODUCT INSURING CARGO CARE AND RISK CONTROL
• Maritime reefer freight is cheaper than air freight
for the transport of sensitive pharma products
• Risk assessment and cargo damage prevention
before transport
• Dedicated procedure for pharmaceuticals Good
Distribution Practice requirements
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Operational focus with training of our agency
network handling pharma shipment (Port of
Loading, Transhipment, etc)
Risk assessment prior to commercial offer (POL /
POD, number of transshipments, hazardous goods,
safe temperature range, cargo value etc.)
Special Pre-Trip Inspection (PTI) in place depots in
all DRY involved (Reefer, units, CLEAN, ODOUR
FREE, age limit max 7 years, Keyboard locked)
A PACKAGED PRODUCT INSURING SAFE TRANSPORT OF YOUR CARGO
Temperature recording data for the trip available
on demand
Dedicated team in headquarter Reefer department
– well trained staff (commercial team, technical
support, equipment management desk, customer
service)
High value and Sensitive cargo procedure (SCC –
sensitive cargo contribution)
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CUSTOMS MANAGEMENT
↖ Table Of Contents ↖ Value added services
> Cost to procure efficiency
> Tax avoidance
> Cash flow impact management
> Inward processing
> Performance audit
> Documentation
> Classification
> Quality certification
Standard:
> Documentary validation
> Customs procedure validation
> Right and taxes advance
> Fiscal representation
Specialty expertise:
> Agri-food industry
> Pharmaceutical
> Sensitive cargo
PDD
> Possible from 2 units (warehousing,
factory) for a same company
PDU
> Clearance procedure with a single address
quickly available within one hour for industrial
key players
CUSTOMS MANAGEMENT: CMA CGM has developed a high level of expertise to guide and support its customers in their international trade activities, to reduce cost to procure, cash flow impacts and risks.
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DIGITAL & E-COMMERCE
↖ Table Of Contents ↖ Value added services
EBUSINESS: CARRYING YOUR EXPECTATIONS
Our eBusiness platform offers you an integrated business management solution, covering all aspects of the transport cycle
MAKING SHIPPING SIMPLE All the information you need just a click away with intuitive tools to help you to
manage your business
SAVE TIME ON YOUR SUPPLY CHAIN Quick and 24 / 7 accessibility to your information is the key to your success:
use templates to gain time, and see and print your documents right away!
A CUSTOMIZABLE TOOL TO MEET YOUR NEEDS You are the captain of your views, dashboards and alerts and can set the
parameters as you need!
OUR EXPERTISE As the 3rd global carrier we draw the benefits of our teams and network to
innovate constantly to push quality and customers’ requirements forward. Our
products are created to improve your productivity.
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PRE-BOOKING
Check our schedules online and get a tariff from
point to point.
• 24/7 availability, allowing you to plan and ease
your transport logistics.
SHIPMENT EXECUTION Place easily your bookings & shipping instructions
or submit your VGM declarations on our
eBusiness Platform.
• With our intuitive tools, we guarantee fast
treatment and better quality of information
increasing productivity
DOCUMENT MANAGEMENT Check and track needed documents in your
secured dashboard:
VISIBILIITY
Keep in touch with your box on your desktop or mobile
phone anytime.
• Take control of dashboards and personalize your
notifications to get real-time alerts on your shipments.
CUSTOMER SERVICE • Benefit from our eCustomer assistance 24 / 7 to
provide direct solutions in less than 24 hours.
• One single entry point:
ACCESSIBILITY
• Our philosophy is to remain close to our customers:
our platform and assistance are available in 5
languages (English, French, Chinese, Spanish,
Portuguese)
• The website is optimized for compatibility with any
device so users will have a smooth experience
whether using a PC, tablet or phone.
• Booking, Loading & Release Confirmations
• BL Draft, Seawaybill, Non-negociable and
Original BL: correct and approve your drafts
online, upload and print them faster
• Arrival Notice and Delivery Order
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TRAXENS – Smart Containers
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WHAT IS A SMART CONTAINER, POWERED BY TRAXENS?
• Standard containers equipped with a ground-breaking device designed by our partner TRAXƎNS®
• This high-tech equipment generates near-real time information, 24/7 and even during inland transportation
to track a wide range of data:
Coming in July 2018
Remote sensors can also be
added in the container for
cargo information
Cargo temp Humidity
Position Movement Door opening Shocks External temp
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Operate exception management and action emergency sourcing plans…
SMART CONTAINER HAVE BEEN IMAGINED TO HELP YOU ENHANCE AND YOUR SUPPLY CHAIN
… tackle operational improvements and cost reduction
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FLEXIBILITY OF DATA AVAILABILITY TO ANSWER CUSTOMER’S SPECIFICITIES
DATA AVAILABILITY DIRECTLY INTO YOUR CORPORATE
INFORMATION SYSTEM
DATA AVAILABILITY THROUGH TRAXENS HUB
All raw data generated by your smart containers can
be accessed by your ERP or TMS
State of the art Hub Alert customization potential
Data contextualization with carrier’s data.
No restriction on number of users
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SMART CONTAINER OFFER
100€ PER
CONTAINER
ALL INCLUDED
150+ Containers | 3 to 6 months | Limited number of origins/destinations
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List of already available ports of
origins is growing rapidly.
Additional ports can be added on
demand within a 1-month period.
List as of March2018
In progress
SMART CONTAINER ARE AVAILABLE FROM MANY ORIGINS… TO ANY DESTINATION IN THE WORLD WITH CMA CGM
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END TO END SUPPLY CHAIN SERVICES Provided by CMA CGM Log
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Every logistics challenge has a tailor-made solution
Customs Brokerage
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Our Focus:
Customs Brokerage – All Modes of Transport
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Customs Management – Canadian Customs Brokerage
CMA CGM LOG has developed a high level of expertise to guide and support its customers in their customs
clearance needs, to reduce compliance issues and to streamline the movement of their cargo.
> Importing requirements
> Business number application and IOR
Registration with CRA
> Identify goods being imported
> HS classification support and guidance
> Determine VFD and valuation
methods required for
customs clearance
> Documentation
Standard:
> Documentation validation for release
> B3 processing
> Tracking and Tracing
> Post clearance support and follow
Specialized expertise:
> All OGD declarations
> Perishable & time sensitive cargo
> Hand-Carry processing
> B3 audit prior to accounting.
> Post audit review
> B2’s, duty drawbacks
> FTA and
Certificate of Origin support
> Corrections and record keeping
requirements
> AMPS and Customs
Legislation
Consulting
Services Customs Clearance and
Entry Processing Trade Compliance
Support
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Contact:
CMA CGM Logistics Canada Inc.
5915 Airport Road, Suite #820
Mississauga, Ontario, L4V 1T1
Ph: 905-362-2272
Fax: 905-362-2273
Michael Bressi - Manager, Customs Brokerage
Email: [email protected]
Lauren Fortich - Senior Executive, Customs
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CUSTOMER GUIDE
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Export Bookings
Export bookings :
• The fastest and most convenient way to place booking Online via our website www.cma-cgm.com • We also accept bookings through other Ecommerce Platforms.
Equipment release :
• Please note that equipment is not released automatically. Please contact our equipment release team via email [email protected] for regular container and CDA Reefer Releases [email protected] for reefer containers to confirm equipment availability and the release depot. The same procedure applies if you are planning to street-turn import equipment.
Port cutoffs and documentation cutoffs : • ERD and cutoffs are indicated at your booking confirmation. However may be subject to change. Please
verify at the websites of our terminal operator.
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Export Bookings – Bill of lading instructions
Bill of Lading instructions :
• Online via our website www.cma-cgm.com • We also accept B/L instruction sent through other Ecommerce platform.
B/L instruction via e-mail • Please send all B/L instructions as a PDF-file or WORD-file attachment to
B/L correction and amendments • Please send all requests for B/L corrections and amendments to ssc.cadocumentation@cma-
cgm.com
VGM weight submissions • https://www.cma-cgm.com/help/tutorials
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Export Bookings
B/L releases : • Please send requests for releases of B/Ls and Sea Waybills to [email protected]
Diversions and changes of destination • For changes of destination and other instructions concerning your cargo after departure please
contact our customer service teams at [email protected] or [email protected] or [email protected]
Local fees & charges • For a detailed list of our services fees and charges please refer to http://www.cma-
cgm.com/local/canada/tariffs-local-charges
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Useful Links & Contacts
Free times for demurrage and detention • Free times and per-diem amounts for demurrage and detention are published at our website at :
http://www.cma-cgm.com/static/CA/attachments/26-2017%20Revised%20D-D%20rules%20Canada%20w.e.f%20-%2002-05-2017%20-%2002-05-2017.pdf Unless otherwise agreed these published tariff terms are applicable. Any request for extra free time must be approved prior to booking.
Cargo tracking is available online at • http://www.cma-cgm.com/ebusiness/tracking
Our track-and-trace app for mobile devices is also available at the App store and at Google Play
Weight limits • Our Canadian weight limitations and overweight charges are posted at our local website at
http://www.cma-cgm.com/static/CA/attachments/02-2017%20Canada%20Intermodal%20-%20Weight%20Limits%20and%20Overweight%20Surcharges%202017%20-%20Word%20Doc%20-%2006-01-2017.pdf
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Useful Links & Contacts
Cargo claims for damaged or missing cargo • Please contact our risk management for any question related to cargo loss or damage :
[email protected] or phone +1(514)908-7851
Customer advisories and newsletters • You can subscribe to receive our corporate news at http://www.cma-cgm.com/news/subscribe
Credit applications
• https://www.cma-cgm.com/static/eCommerce/Attachments/CMA%20CGM%20group%20Standard%20Credit%20Agreement%20page%2019032014.pdf
Freight disputes • [email protected]
Demurrage & Detention inquiries and disputes
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