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© Copyright IBM Corporation 2015Technical University/Symposia materials may not be repro!ce in "hole or in part "itho!t the prior "ritten permission o# IBM$

Capacity Management

Analytics V2.1

November 19, 2015

%aime &naya ' (anaya)!s$ibm$com

Technical *##ering Manager ' &nalyticsSol!tions #or + Systems

mailto:[email protected]

mailto:[email protected]

7/23/2019 CMA 2.1 Roadshow 2015_11


© Copyright IBM Corporation 2015

Agenda

IBM Capacity Management &nalytics ,CM&-

*vervie"

.hat is CM&

.hats ne" in CM& 2$1

Installer

Systems Management *ptimi+ation

roblem &nalysis

3eal Time &nomaly 4etection

Capacity lanning an orecasting

So#t"are Cost &nalysis

&pplication &nalytics

3eso!rces an 4irection

7/23/2019 CMA 2.1 Roadshow 2015_11


Te !"siness o# $%T& is N' (i##erent)

Sales

Mar6eting

C!stomer Service

inance

*perations

ro!ct4evelopment

7!man3eso!rces

&ct on c!stomer insights inreal time

Sell the right pro!ct to theright c!stomer at the right

time

*ptimi+e c!stomer callsprevent ch!rn

Increase cross sell

*ptimi+e sta##ing mi89re!ce employee t!rnover

.or6 on scenarios toalign evelopment

reso!rces

IT

4rive gro"th an pro#it thro!ghreso!rce alllocation

comply "ith con#ience

Manage rollinge8penses

7ave real time visibilityinto stoc6 levels

rovie iscovery an

planning tools to re!ceerror:prone spreasheet "or6

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*at is Capacity Management+

(e#inition #rom %T% -%T %n#rastr"ct"re ibrary

V/ Capacity Management consiers all reso!rces re;!ire to eliver the IT service9

an plans #or short9 mei!m an long term b!siness re;!irements$

Capacity Management aims to ens!re that the capacity o# IT services an the IT

in#rastr!ct!re is able to eliver the agree service level targets in a cost e##ective

an timely manner$

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USE CASES

AIX

Servers

DISCOVER | FORECAST | OPTIMIZE

System

&ministrator Capacity lanner

IT Manager

Windows

Linux Servers

z Ss!e"s

DATA CE#TER

ManageSoftware

Costs

Managecapacity ofthe entire

Data Center

SupportLOB

/applicationChargeback

DetermineFuture

CapacityReuirement

s

Capacity Management Analytics

Capacity Management &nalytics ,CM&-

Detect !ransaction"nomalies

Z So$!w%re Midd&ew%re S!%'(

Te %T Analytics lat#orm #or Cost e##ective, optimal "se o# %T %n#rastr"ct"re

capacity Today, tomorro, beyond

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Capacity Management Analytics V2.1

CMA Platform

CMA Solution

Cognos BI SPSS

DB2

CPLEX

TDS for z/OS

Systems

Management

O!timization

Soft"are Cost

Analysis

Ca!a#ity

Planning an$

%ore#asting

Pro&lem

I$entifi#ation

A!!li#ation

Analyti#s

IBM DB2

Analyti#s

A##elerator

'ser

Define$

3eport Templates

SSSMoel

7/23/2019 CMA 2.1 Roadshow 2015_11

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CMA Platform

Cognos BI SPSS

DB2

CPLEX

TDS for z/OS

IBDB2

Analyti#s M

A##elerator

SSSMoel

CMA Solution

Systems

Management

O!timization

Soft"are Cost

Analysis

Ca!a#ity

Planning an$

%ore#asting

Pro&lem

I$entifi#ation

A!!li#ation

Analyti#s 'ser

Define$

3eport Templates

'ptional

%!M (!2 Analytics

Accelerator,

4ramatically accelerate

the analysis o# yo!r

ata center !sage

per#ormance ata

Cognos !"siness %ntelligenceprovies the range o# analysis

capabilities necessary #or optimi+ing

+<nterprise

CMA 3ol"tion

!"ilt4in epertise via reports andmodels to spee !p time to val!e

6"lly c"stomi7able toaccommoate yo!r speci#icenvironment

333 Modeler it 3coring

Adapter can help yo! !se preictive

analytics to #orecast #!t!re re;!irements an

moel e8pecte "or6loa behavior$333 3coring Adapter #or (!2 #or

78'3 provies real:time anomaly etectionTivoli (ecision 3"pport #or 78'3 enables some ata collection an parsing

#or the sol!tion an b!ils the base

"areho!se in 4B2 #or +/*SC: optimi7ation st"dio provies

capabilities to optimi+e the !se o# IT reso!rces by

pro!cing a best possible con#ig!ration9 action

plan9 or sche!le o# reso!rces$

7/23/2019 CMA 2.1 Roadshow 2015_11

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CMA Solution


CMA Platform

Cognos BI SPSS

DB2

CPLEX

TDS for z/OS

Systems

Management

O!timization

Soft"are Cost

Analysis

Ca!a#ity

Planning an$

%ore#asting

Pro&lem

I$entifi#ation

A!!li#ation

Analyti#s 'ser

Define$

3eport Templates

SSSMoel

Multiplatform

PIDs:D11AYLL (Lic+12m

S&S)

&

D11AZLL (S&S)

z/S PIDs:

!"#$%MA (Lic+12m S&S)

&

!"#$%AA' (S&S)

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CMA %(s ; CMA v2.1 #or 78'3 vs CMA #or (istrib"ted

%!M Capacity Management Analytics on 78'3, V2.1

&nno!ncement =etter U3= > https>//ibm$bi+/B?t#;

Shop@ pro!ctA ro!ct Ienti#ication !mber / rogram !mber > 5<9=4CMA

A S!bscription an S!pport I4 n!mber > 5<9=4AA>

Incl!e pro!cts IIBM Tivoli 4ecision S!pport #or +/*S D1$E$2

IBM Cognos B!siness Intelligence #or 78'3 D10$2$2

IBM SSS Moeler Fol "ith Scoring &apter #or + SystemsG D1H$0

Moeler9 Collaboration an 4eployment Services9 Scoring &apter #or 4B2 +/*S IBM I=*F C=<? *ptimi+ation St!io D12$$2

IBM Capacity Management &nalytics Sol!tions Jit D2$1

re re?sA IBM 4B2 +/*S D10 or D11 ,re;!ire "/ I4&&-A

IBM Tivoli 4ecision S!pport #or +/*S D1$E$2

re re?s

A IBM 4B2 +/*S D10 or D11 ,re;!ire "/ I4&&-

%!M Capacity Management Analytics V2.1

&nno!ncement =etter U3= > https>//ibm$bi+/B?t#g

assport &vantage pro!ct

A

ro!ct rogram n!mber > 5>254M>2 A IBM Capacity Management &nalytics DU =icense K S. S!bscription S!pport 12 Months > (11A@

A IBM Capacity Management &nalytics DU &nn!al S. S!bscription S!pport 3ene"al > 0%!9

Incl!e pro!cts IBM Cognos B!siness Intelligence D10$2$2

IBM SSS Moeler Fol D1H$0

Moeler9 Collaboration an 4eployment Services

IBM I=*F C=<? *ptimi+ation St!io D12$$2

IBM Capacity Management &nalytics Sol!tions Jit D2$1

https://ibm.biz/BdXtfq

https://ibm.biz/BdXtfg






7/23/2019 CMA 2.1 Roadshow 2015_11


+1L+1L

!DS#$%&'&(

)"cti$e*

!DS#$%&'&(

)stan+by*

DRD" ,rotocol

ecommended CMAple deployment

#/OS #/OS

Co!pling

#acility

A Con#ig"ration

<ngines> 2Cs9 2+IIs

Memory> L2FIFA Cognos ' 1FA 4B2 ' EFA T4S+ ' 2F ,10 conc!rrent (obs-A Sa#ety b!##er ' F

T(37 Con#ig"ration

B!##er Si+e> 200M ' 00M

Commit &#ter 25000 recors

Tables artitione by 3ange

MDSNSOST<MNI4

3o" =evel =oc6ing> 43=SOS$43==*F4&T&S<TS

Tablespaces> on:logge9 =oc6ing> &O

CM& 4.

(!2 V11 (!2 V11

CM& 4.

Content

store

4PM

<ngine

Cognos 10.2.2

i s p

a t c

h e

r

Content

Manager

,&CTID<-

Content

Manager

,stanby-

4PM

<ngine

Cognos 10.2.

i s p

a t c

h e

r Content

store

Cl"stering

Cognos> &ctive/&ctive SSS> &ctive/Stanby T4S+> &ctive/Stanby

Modeler 3erver

Cognos Con#ig"ration

Cognos Qbit

4PM %DM> 20QEMB

3eport rocesses> E

Threa 7igh/=o" &##inity> 2:E

Tomcat>

ma8ThreasR150

minSpareThreasRQ

Modeler Client#Linu-

CPLEX

Cognos6rameorB

Manager

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(ata sed in CMA 3ol"tion eports, 6orecasting and 'ptimi7ation

MF

MF

Table TABLESP

Vol Description Reports

0

0

KPMZ!"B#$T%

MVSPMLPAR%

MVSPMS&STEM%

MVSPMLPARMS'T

DRLSKZ!(

DRLSMP)

DRLSMP*

DRLSMP)A

%i+,

-ol./

e

lo

Ke1 Per2or/ance

#nicators on

aress space

RMF Processor

Acti-it1

Application Anal1tics

CEC4LPAR 'tili5ation6

5Ser-er6 SCA

MVSPMPA8#$8% DRLSMP(( Pa+in+ Acti-it1 5Ser-er Monitorin+

Das,boar

( MVSPM8"ALACT%

MVSPM9"RKL"AD(%

DRLSMP3

DRLSMP3:

,i+, RMF 9or;loa

Acti-it1 < Stora+e

9LM reports

3 MVSPMC%A$$EL% DRLSMP07 ,i+, RMF C,annel Pat,

Acti-it1

5Ser-er Monitorin+

Das,boar

) MVSPMDEV#CE% DRLSMP ,i+,

= MVSPMVSCSAS>A% DRLSMP(? RMF Virt.al

Stora+e an #4"

Stora+e reports

? MVSPMPR"DTMVSPMPR"T#$TT

DRLSMPBDRLSMP)C

lo Pro.ct MS'.tili5ation

SCA

0) @P"PERAT#$8S&S@#

@P A6966Z6 @# %6T

DRL lo Distrib.te

s1ste/s C#M

a+ents

Distrib.te s1ste/s

0 C#CSTTRA$T DRLSC'0 ,i+, C#CS statistics C#CS Ano/al1

Detection

? TCPTCPSERVP"RT% DRLSTCP0 ,i+, $etor; Reportlet

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C,.

M,S

Memory

Storage0

LM

1etwork

Vision 3marter (ata Center Management

Application

Analytics

Cost

Analysis

Anomaly

Detection

EnterpriseCapacity

Management,

Planning

and Optimization

Foundation

Ease of Use

CMA 1.1 1.!

7 3ystems

(istrib"ted 3ystems ManagementA =in!8 #or System +A =in!8 on 8EA &I?A .ino"s on 8E

CP"E# optimized "PA$

Policy %&eig't( settings Over/Under Share Weight Dynamic/Selectable Capacity

(CPU/MIPS) formla! @1L rame"or6 Mgr Mapping "ll ID## Compatibility

Applications Analytics)A CPU and M*P+ UsageA zO+ and Distri-uted +ystems

3egistere ro!ct

S!mmary .or6space

CICS Transaction &nomaly 4etection

Moels Batch Scoring

+<nterprise M=C I=& s!b:capacity

MSU/cost analysis ro!ct cost/MSU #orecasting

ro!ct cost optimi+ation recommenation <nterprise S!mmary 4ashboar

Cognos .or6space <nterprise/4ata Center Monitoring

4ashboar er#ormance

<nhance Installation Improve an consistent UI

Improve moeling #or better

acc!racy

CMA !.1

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M"lti4lat#orm %nstaller

A*vervie"A FUI to Install an con#ig!re CM& Sol!tion Jit on .ino"s9 +lin!89 +/*S

A Scope

A 4o plat#orm component to component con#ig!ration

A Create CM& atabase

A 4eploy #eat!re ob(ects

A 3!n #eat!re streams

A <asy to organi+e/manage CM& Sol!tion

A Migration

A 3estrictions

A Installer m!st be co:locate "ith Cognos

A &!tomatic con#ig!ration only #or components co:locate "ith installer

A ee to #tp con#ig!ration ob(ects i# cross plat#orm

A CM& prere;!isite sho!l be reay be#ore installation

A ee man!al steps #or s!bse;!ence installation

A Migration not #!lly a!tomate an only #or atabase ob(ects

A Silent install on +/*S ,no FUI- a#ter SM/e installation

A CM& lat#orm component installation not yet s!pporte

Installer

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M"lti4lat#orm %nstaller ; 6eat"re basedInstaller

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M"lti4lat#orm %nstaller ; A"tomatic Con#ig"rationInstaller

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%!M Capacity Management Analytics

A <8ec!tives an managers ' level ashboars

A <n:to:en vie" o# yo!r enterprise lanscape> main#rame &4 istrib!te

A 3ole:base c!stomi+e vie"s to analy+e9 vis!ali+e an ma6e in#orme ecisions$

uestion) Do you 'a/e !02 /isi-ility on your enterprise capacity3

Systems

Management

O!timization

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(istrib"ted Components

A =in!8 #or System +A CU Usage reportA Memory Usage report

A =in!8 #or System ?

A CU Usage reportA Memory Usage report

A &I?A CU Usage reportA Memory Usage report

A .ino"s

A CU Usage reportA Memory Usage report

A <nterprise 4ashboar "or6spaceA Sho"s high level in#ormation #or all the

s!pporte servers across the enterprise$

Systems

Management

O!timization

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3ystems Management and 'ptimi7ation

MIPS Used – zServer/LPAR level (calculation methods)

Systems

Management

O!timization

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3ystems Management and 'ptimi7ation

MIPS Used – LPAR Level by LM Im!ortance

Systems

Management

O!timization

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A System + Integrate In#ormation rocessor ,+II-

System + &pplication &ssist rocessor ,+&&-

A Specialty processors have lo"er har"are

ac;!isition costs an +IIs +&&s ont impact

so#t"are pricing base on capacity

Systems

Management

O!timization

uestion) Are you getting t'e

most out of your z**P engines3


A rescriptive recommenation o#

=&3 olicy$

A &naly+e "hether !tili+ation is

over/!ner yo!r g!arantee share

A .hat:i# analysis o# i##erent target

eman "or6loa to ma6e best

!se o# available capacity$

uestion) Are you getting t'e most

out of your mainframe 3

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A *eigt 'ptimi7ation 3cope and estrictions

A *vervie"

A rescribe more e##ective =&3 policy ,"eight val!es- optimi+e #or the eman

"or6loa : "or6 that m!st r!n on the =&3 base on priority ,importance levels-

A Scope

A Inp!t ata can be 2:5 ays ,oes not nee to be contin!o!s- "hich best

represent the pea6 an competing eman "or6loas among =&3s

A S!pports optimi+ation o# m!ltiple ate perios ,one si+e oes not #it all-A 3es!lts sho"n in report ,CU>=&3 .eight *ptimi+ation 3!n 3es!lt-$

A Use other CM& reports to etermine the inp!t in#ormation to o the optimi+ation

,CU>MIS Use 'Service Class erio =evel9 CU>MIS Use '=&3 =evel by .=M

Importance9 CU>*ver/Uner Share .eight ' CC by =&3-

A 3estrictions

A *nly s!pport certain process type ,C9 +II9 +&&9 I=-

A Importance level !se #or =&3 "ith +/*S only ' c!stomer s!pplie V eman

"or6loa !se #or all other =&3s

A The total "eight percentage o# =&3s is 100V : m!st loo6 at all e#ine =&3s

Systems

Management

O!timization

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Ss!e"s M%n%)e"en! %nd O*!i"iz%!ionLPAR ei"ht #!timization Run Result

Systems

Management

O!timization

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Ss!e"s M%n%)e"en! %nd O*!i"iz%!ion#ver/Under Shared ei"ht – $P$ by LPAR

Systems

Management

O!timization

Determine a(aila&le ")ite s!a#e &y #om!aring target *$eman$+ "or,loa$ against total "or,loa$-

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Start "it) a to!.$o"n

&ig !i#ture (ie"

T)en $rill $o"n

to greater $etail to

i$entify !otential

#a!a#ity !ro&lem

Perform sim!le a$ )o#

analysis to !re$i#t!otential issues &efore

t)ey im!a#t t)e &usiness

* e e B A g g r e g a t i o n

1 0 M i n " t e A g g r e g a t i o n

Pro&lem

I$entifi#ation

uestion) Can you 4uic5ly identify 6'ere pro-lem mig't 'appen3

3eal Time

Scoring

SM ata

Dete#t !otential !ro&lems &efore t)ey

)a!!en an$ ta,e a#tion to !re(ent t)em

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Near eal4Time Anomaly (etection

#or C%C3 transactoins

Pro&lem

I$entifi#ation!ased on transaction C "tili7ation and elapsed time

Mo$el Ty!es

A C)ain

A Linear

A 0eural 0et"or,

Mo$el Ty!es

A i%orest

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Dynamically select your standard

formula for capacity planning or compare between formulas to find the one

that best fits your requirements.

CMA uses predictive analytics to )el!

organizations use t)eir $ata to ma,e &etter

$e#isions &y $ra"ing relia&le $ata.$ri(en

#on#lusions &ase$ on !ast an$ #urrent

e(ents-

Future capacity re1uirements #an

&e fore#aste$ to )el! ensure t)at

suffi#ient #a!a#ity is a(aila&le ")en t)e

&usiness nee$s it-

Ca!a#ity

Planning an$

%ore#asting

uestion) &ould * 'a/e enoug' capacity to 'andle my -usiness gro6t' in

t'e net t'ree mont's3

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Ansers cost ?"estions s"c as

A o" mu#) MS' is #onsume$ in LPA34s5an$ ")ere is t)e &illa&le !ea,6 7)i#)!ro$u#ts #ontri&ute to t)e !ea, an$ &y)o" mu#) MS'6

A o" mu#) s)oul$ &e &ille$ on t)e ")olez ma#)ine 4CEC5 for SC3T #y#les6 or

ot)er $ate ranges6

A 7)at is t)e total &illa&le MS' an$ #ost forall z ma#)ines in an enter!rise6

Better manage z/OS software costs

dentify where and when wor!loads need to be ad"usted Determine when additional capacity is required

Soft"are Cost

Analysis


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3o#tare Cost Analysis ; Tree 3cenarios

Optimized) Sgge!t alternative$P#% / prodct configration! to

ta&e advantage of 'hite !pace and

redce billable MSU 'here po!!ible

'bserved Trac6 pro!ct MSU !sage ancosts at =&3 an Server level9 ienti#ying

pea6 intervals an trac6ing Q ho!r rolling

average ,Q73&-$

6orecasted reict #!t!re MSU

an cost !sage base on

#or"ar !tili+ation moel$

Soft"are Cost

Analysis

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3o#tare Cost Analysis 3"mmary

#bserved

Soft"are Cost

Analysis

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%orecast

Soft"are Cost

Analysis

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%orecast &&

Soft"are Cost

Analysis

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3o#tare Cost Analysis

#bserved LPAR MSU Utilization

Soft"are Cost

Analysis

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3o#tare Cost Analysis

Product MSU and Price

Soft"are Cost

Analysis

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'# Product MSU and Price

Soft"are Cost

Analysis

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'# Product Matri*

Soft"are Cost

Analysis

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Dealt *arning

A Moving .or6loas is not so simpleW

A There are o#ten application epenencies

hien #rom pro!cts li6e CM&

A e$g$ CICS transaction a##initiesA CM& allo"s !sers to speci#y "hich

pro!cts m!st be 6ept on same =&3

A Traitional methos #or re!cing

MIS are still importantA e$g$ application t!ning9 SP= optimi+ation

Soft"are Cost

Analysis

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3o#tare Cost Analysis ; Additional Notes

A 4oes *T replace SC3T

A Uses the same ata same r!les

A ees the SC3T *EX listings

A ricing Str!ct!res S!pporteA M=C

A I=&> <8ec!tion Base9 3e#erence Base9 +*S Base

A I.

A FSS

A =icense Charges S!pporte

A &.=C9 &<.=C9 M.=C9 D.=C9 <.=C9 +&=C9A DU<0019 DU<00H9 DU<0209

A Monetary Dal!e

A orecasting MSUs at the =&3 ro!ct level

A =oo6ing into *ptimi+ations 3ecommenations

Soft"are Cost

Analysis

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LE

e +no, ,hat you(r a!!lications) did last summer

- and this summer

- and ho, much

- and ,here

A!!li#ation Analyti#s

Application Analytics

*vervie"

A rovies the ability to trac69 preict an improve !tili+ation o# e8isting server reso!rces ,CU- by e#ineapplications or lines o# b!siness$

May help "ith eveloping a charge bac6 process

Scope

A 7ierarchical an le8ible mapping to either 3eport Classes or %obnames !nctions o# &pplication that r!n in an environment

A Mapping occ!rs !ring report e8ec!tion9 not harene in the ata

A Utility ,stream- provie to etermine transaction capt!re ratio #or CICS an IMS

3estrictions

A &ss!mes istrib!te server r!ns a single application

A 4oes not sho" application sprea across istrib!te an main#rame

A orecasting available only at application #!nction level

li i

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Application AnalyticsA!!li#ation

Analyti#s

Ans,ers .uestions such asA o" mu#) MIPS $o your a!!li#ations #onsume6A o" $o t)ey #om!are mont) to mont)6A 7)i#) a!!li#ations are gro"ing6 o" mu#) s)oul$ I #)arge &a#,6

A li i

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Application Analytics 6orecastingA!!li#ation

Analyti#s

Ans,ers .uestions such asA o" mu#) future #a!a#ity is re1uire$ for an a!!li#ation6

A li ti

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MIPS Used by A!!lications in an LPAR by day

A!!li#ation

Analyti#s

A li ti A l tiA li ti

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A!!lication Summary $PU usa"e

A!!li#ation

Analyti#s

A!!li#ation

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0istributed $PU Usa"e

A!!li#ation

Analyti#s

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QQ

3esour#es

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%!M Capacity Management Analytics 4 3ervices E d"cation

F"icB 3"ccess 3ervices

To ens!re #ast time:to:val!e an lo"er ris69 enables c!stomers to ;!ic6ly an e##icientlyeploy the sol!tion "ith IBM proven practices$ <8perience IBM specialists "or6 closely "iththe c!stomer to install an tailor the CM& sol!tion$

C"stomi7ed eport Creation 3ervices

Beyon the CM& P!ic6 .in Implementation service an training options9 IBM also o##erscomprehensive c!stomi+ation services #or aitional reporting an preictive analyticsre;!irements !ni;!e to yo!r c!stomers nees$

d"cation

IBM o##ers a variety o# training options ranging #rom instr!ctor:le to sel#:pace virt!al classesto s!it yo!r nees an b!get$ This incl!es training on Cognos B!siness Intelligence #orintro!ctory an avance reporting s6ills an SSS #or preictive moeling$

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d"cation 3ervices

ecommended 333 and Cognos !"siness %ntelligence -!aseline Training #or 1 ser

333 Modeler -G days ; 3el# aced Virt"al Co"rse

• Intro!ction to IBM SSS Moeler an 4ata Mining ,v15- : 0<00Q> 2 ays• &vance 4ata reparation !sing IBM SSS Moeler ,v15- ' 0<05Q> 1 ay• Cl!stering an &ssociation Moeling "ith IBM SSS Moeler ,v15- ' 0<0Q2> 1 ay

Cognos !"siness %ntelligence -10 days 4 3el# aced Virt"al Co"rse

• IBM Cognos rame"or6 Manager> 4esign Metaata Moels ,v10$2- ' %2252> 5 ays• IBM Cognos 3eport St!io> &!thor ro#essional 3eports !namentals ,v10$2- ' %225E> L

ays• IBM Cognos 3eport St!io> &!thor ro#essional 3eports &vance ,v10$2- ' %225X> 2 ays

NoteA &itional Sel# ace Dirt!al Co!rse cost per !ser aitionalA BI Training can be ta6en base !pon !ser role> &ministrator9 3eport .riter9 etc

Tivoli (ecision 3"pport -Hnoledge Trans#er 3ession

A Intro!ction an InstallationA =og Collector an the 3eportsA 4atabase *vervie"A Component 4etails an &vance Topics

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© Copyright IBM Corporation 2010 &ll rights reserve$ The in#ormation containe in these materials is provie #or in#ormational p!rposes only9an is provie &S IS "itho!t "arranty o# any 6in9 e8press or implie$ IBM shall not be responsible #or any amages arising o!t o# the !se o#9 orother"ise relate to9 these materials$ othing containe in these materials is intene to9 nor shall have the e##ect o#9 creating any "arranties orrepresentations #rom IBM or its s!ppliers or licensors9 or altering the terms an conitions o# the applicable license agreement governing the !seo# IBM so#t"are$ 3e#erences in these materials to IBM pro!cts9 programs9 or services o not imply that they "ill be available in all co!ntries in"hich IBM operates$ ro!ct release ates an/or capabilities re#erence in these materials may change at any time at IBMs sole iscretionbase on mar6et opport!nities or other #actors9 an are not intene to be a commitment to #!t!re pro!ct or #eat!re availability in any "ay$ IBM9the IBM logo9 Cognos9 the Cognos logo9 an other IBM pro!cts an services are traemar6s o# the International B!siness Machines

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