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ONLINE GRIEVANCESREDRESSAL SYSTEM
26.10.2016
CM WINDOW
HARYANA
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HISAR DIVISION (RECEIPT WISE) AS ON 20.10.2016
Deputy Commissioner's Total Receipt Overdue In-Action Clarification
Sirsa5348 354 571 40
Bhiwani4528 286 487 45
Hisar3502 124 301 29
Jind3159 196 367 26
Fatehabad2169 280 408 35
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HISAR DIVISION (OVERDUE WISE)
Deputy Commissioner
Total ReceiptOverdue
as on 19.10.16
Last Meeting24.7.2016
on 19.09.16
on 19.08.16
Sirsa5348 354 274 274 297
Bhiwani4528 286 400 376 316
Fatehabad2169 280 204 239 197
Jind3159 196 125 180 139
Hisar3502 124 174 153 151
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OVERDUE FOR 3 MONTHS
Deputy Commissioner Total Receipt Overdue Over 3 Months
Sirsa5348 354 80
Bhiwani4528 286 75
Fatehabad2169 280 84
Jind3159 196 39
Hisar3502 124 17
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CLARIFICATIONS
Deputy Commissioner's
Total Receipt
Clarification as on 19.10.16
Clarification as on 19.09.16
Clarification as on 19.08.16
Bhiwani 4528 45 63 62
Sirsa 5348 40 47 52
Fatehabad 2169 35 30 33
Hisar 3502 29 38 49
Jind 3159 26 27 32
PENDING FOR MARKING
Deputy Commissioner Total Receipt Yet to be marked Multi Marking Pending
Bhiwani 4528 5 2
Fatehabad 2169 3 3
Jind 3159 2 2
Hisar 3502 1 5
Sirsa 5348 0 0
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GRIEVANCES REGISTERED IN 2014
Deputy Commissioner Pending
Fatehabad 1
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GRIEVANCES REGISTERED IN 2015 (No ATR)
DEPUTY COMMISSIONER COUNT
Fatehabad 8
Bhiwani 5
Sirsa 1
Jind 1
Hisar 1
PENDING+OVERDUE+CLARIFICATION FOR YEAR 2015
DEPUTY COMMISSIONER COUNT
Fatehabad 23
Bhiwani 23
Sirsa 20
Hisar 15
Jind 10
COMPLAINTS DISCUSSED IN DCs MEETING HELD ON 27.07.2016
Sr. No. Complaint No. Department Remarks
1 2015/08982 DC BhiwaniVague Report/Misleading Reports. Every time areport Is uploaded the context of the report isdifferent. At times it says police help not availableon other complainant is not available. Just tryingto finessing the matter. Encroachment complaint.
2 2016/002308 DC FatehabadIllegal running of factory in residential area.Complaint is pending where it was pending in thelast meeting. No movement at all.
3 2015/116240 DC HisarPending since Nov. 2015. Encroachment matter.Even this was shown in previous meeting but noprogress has been made at the ground level.
Brief
On the qualitative defects in the ATRs beingreceived from different departments.
Now that majority of the ATRs are being receivedwithin the stipulated time frame, anotherproblem regarding qualitative aspect of theaction taken is a cause of concerned. By seeingthe various reports being submitted the defectsin the ATR received can be categorized (eventhough not exhaustively) into nine categoriesbriefed.
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CATEGORIES OF DEFECTS IN ATR’S RECEIVED
• Disposal on Interim reply. • Incomplete and vague replies.• Disposed off citing non availability of record or
persons or officers or complainant or the delinquent.• Non joining of the complainant• No action even then disposed off.• Wrong attachments / incorrect details or attachments
/ Absence of attachments mentioned to or referred to in the reply.
• Delinquent found guilty yet no action.• Overdue without any reason.• Enquiry marked to the same official against whom the
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Complaint against sarpanch and sameis pending without any reason. Noeven an interim reply has beensubmitted. Pending since july 2015.
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108705/2015 BhiwaniSpecific complaint ofencroachment. Pending sinceOct. 2015. Complaint has beendisposed several times on thepretext of police help. Mostcase of encroachment arepending due to non availabilityof police help.
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2015/05986A COURT FILE GOTMISPLACED IN THE YEAR2011. NO FIR. MATTER ISPENDING SINCE JAN 2015ON CM WINDOW.
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121043/2015Undertaken after 8months and matter isbeing disposed oninterim replies.
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Pending since aug 2015.
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83787/2015 FatehabadUndertaken after a year.
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Clarifications at no. 11 and 12.
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17786/2015Encroachment in some chaoupal.No progress what so ever. Matterwas reported in Feb 2015.Secretary mc failed to get thedocuments from BDPo concenredfor initiation of any action.
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Inquiry report is pendingwith DC fatehabad since12.12.2014.
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027946/2016 HisarInstructions to be adheredwhile marking. After thisreport clarification havebeen sought. Now theinquiry has been markedto ADC hisar.
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Complaint of fake BPL cardholders. MC barwala saysrelates to ADC hisar. ADC hisarsays relates to MC hisar. Finallymarked MC hisar it says itrelates to MC barwala. Pendingsince april 2016.
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26909 and 006820 of 2016Notices were issued in feb2016 there after no actionhas been taken. All the subordinates are shifting theirburdens to others.
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District officials fails to carry out thedemarcation of land. Pending sincemarch 2015. matter of encroachment.
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48547/2015According to report file is pending withthe concerned DC since nov 2014. StillDC Hisar is seeking clarification fromthe sub ordinates . Pending since April2015.
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Unsigned Report. Matterof embezzlement inMANREGA. Held guilty.No civil and criminalproceedings initiated.Pending since March 2015
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028639/2016 JINDHeld guilty no action.
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2015/89473BDPO failed to supply the details ofthe cases filed clarification was soughtin july 2016.
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2015/67471Misleading replynumber ofclarificaton have beensought from SDMsafidon but of noavail.
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Pending without anyreason.
SIRSAComplaint of illegal collectionof charges at E disha. Reply isnot at in consonance to thecomplaint. After this severalclarifications have been soughtbut all in vain.
Complaint ofencroachment but noaction what so ever hasbeen taken. Pedingsince Dec 2015.
Pending since March 2015inquiry completed action et tobe taken. Specific allegationsof corruption.
No demarcation carriedout till date pending sinceJune 2015. Thoughnumber of clarificationshave sought. Complaint ofencroachment.
Thanks
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