Cloud Troubleshooting and

Support

Cloud Troubleshooting and Support

Whether your Skyward solution is self-hosted in your district’s private cloud or you are using our Secure Cloud Hosting service, troubleshooting performance issues on the web can seem a bit mysterious. Join us as we review the diagnostic, troubleshooting, logging, and performance tools that are available within Skyward.

Agenda

• Diagnostics:• Logging• Performance Tools• Troubleshooting

• As Skyward / POD and as System Wide User

Diagnostics

Logging

Print Queue

Configuration

Utilities

Product Setup – Contact Access

Product Setup – System Admin

Product Setup – Contact Access –

Tools – Fix Programs

SKYWARD

IT Services

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