Cloud Transformation Program Cloud Change Champions | October 25 2018

Welcome and Agenda OverviewProgram Updates1

W October C C C M !

Today’s Agenda

Hosting Services TeamPresenter: Lucrecia Kim-Boswell2

Feedback and DiscussionMeeting Wrap-Up3

Overall UIT Cloud Program Goals (through 2019)

Goal 1: Perform cloud governance and portfolio management

Goal 3: Integrate cloud systems, processes, and services

Goal 2: Define organizational development program

Goal 5: Exit Livermore disaster recovery site

Goal 4: Run mission critical services in the cloud

Cloud Program | PY2019 Q2 Goals (Aug - Sep - Oct 2018)

Goal 2: Evaluate Training Tools ● Surveyed staff on PY18 training

initiatives● Expanded online training Cloud

Academy for second year● Working towards curating

presenters for lunch and learns, as well as hands-on

Goal 3: Complete GCP billing work● Automate provisioning of GCP

projects● Formalize governance structure

Goal 4: Foundational Services● Network Strategy● Logging & monitoring strategy

in the cloud● Sites● Credential management ● Active Directory

Goal 5: Exit Livermore ● Planning the architectural

approach to moving apps and data from Livermore to AWS

● Cloud Strategy team is actively working with Enterprise Tech teams

Goal 1: Governance● Presented cloud program to

Steve and Leadership Team (OCIO) in a series of meetings

Metrics Program● Identified set of metrics,

working towards baseline and tracking

Campus Cloud Enablement Team

● Identified a method to flag SaaS purchases and route as appropriate

● Finalizing service and ordering pages

SaaS Cloud Consulting Service Salesforce Support Service

BUSINESS AFFAIRS LEVEL

Hosting Services TeamPresentation to Cloud Change Champions, October 25 2018

• Hosting Services Team: Who are they and what do they do

• Cloud Account Management Service: What is it?

• How does this relate to the Cloud Transformation initiative?

Agenda Topics

• Server Hosting Service• Rack, stack, cable, label in Forsythe,

NDCCH and Livermore• Asset management, inventory, and i-Space• Ordering and Billing of data center

services: Backups, DBA, Storage, Hosting, Virtual Hosting, Virtual Desktop

• New as of October 2018: Cloud Account Management Service

Lucrecia Kim-Boswell, ManagerRyan Quintos, Operations LeadJames LaufasaBruno VelazquezJeremiah CookCloud Provisioning Specialist -TBHMaurice Brown, DPAMichael Dillow, DPA

Hosting Services | Who We Are and What We Do

Cloud Virtual Physical

SaaS PaaS IaaS

Cloud First Approach

Timeline of Activity for the Hosting Services Team

Forsythe near capacity

20102011

Virtual first initiative

+Server Decommissions

20122013

+Cloud Adoption

NDCCH opens

20142016

2017 2018

Cloud Workshop

Drop # installs

Cloud Account Management

The Cloud Account Management service provides simplified ordering and provisioning of Google Cloud Platform (GCP) and Amazon Web Services (AWS) cloud accounts, as well as account and billing management.

The Cloud Account Management Service

FUNCTION SYSTEM GROUP RESPONSIBLE

ServiceNow Portal Client

MailmanStanford Cloud Control (SC2)Workgroup Manager

Hosting Team (SC2 automated)

ServiceNow AMDBOracle eAM

Hosting TeamRevenue Operations

Ongoing Support ServiceNow Hosting Team

Billing

Provisioning

Ordering

The ProcessFuture Automation

FUNCTION SYSTEM GROUP RESPONSIBLE

ServiceNow Portal Client

GCP Console Hosting Team SRCC, TCG, SOM IRT

ServiceNow AMDBOrbiteraOracle eAM

Hosting TeamRevenue Operations

Ongoing Support ServiceNow Hosting Team

Billing

Provisioning

Ordering

The Process

• PTA approval automation• IDP mapping API• Workgroup creation

automation

Future Enhancements

• PTA approval automation • Project creation automation• Billing automation • Organization IAM clean up

The goal of Cloud Account Management is to enable campus users

We provide the foundation so that faculty, researchers, and groups such as TCG and Research Computing can easily do their work without the nuisance of invoices, POs, PTA tracking/approvals, setting up

Cloud Transformation Initiative and Cloud Account Management | Where does this fit in?

Goal #2 : define organizational development programRoles, skills and competencies for UIT staff associated with cloud solutions will be updated to reflect cloud-related service and technology expertise required

Goal #3: Integrate cloud systems processes and servicesUIT will integrate the cloud-source lifecycle into its enterprise vendor management, procurement, and billing systems to support cloud deployments

The team is continuing with current work as resources permit and will keep you up to date as planning continues for next year

1What is important for

to know about the cloud?

When working in an ever changing industry like IT, nothing is “off the table”

3

As we expand into various cloud platforms and services, we continue to find opportunities to learn and fully use cloud functions

2

Additional Feedback and Open Discussion

Your feedback on this presentation?

Your input on communication needs?

Open discussion and questions?

T !We are planning our next meeting for Nov/Dec