cloud first: the need for speed

MARCH 2017

JOURNEY

TO CLOUD

Copyright © 2016 Accenture All rights reserved.

THE DIGITAL ERA EVOLVED IT TO BUSINESS

STRATEGY

Siloed, legacy, de-centralized, multi vendor setup. IT

product focused….

Facilities

Network

Storage

OS

Data

Servers

Virtualization

Middleware

Application

Business

Process

Security

limite

d in

tegra

ted

AO

Opera

tions

Infrastructure as a Service

Business Process

as a Service

Platform as a Service

Software as a

Service

Business Process

as a Service

Private

CloudPublic Cloud

…to a shared, harmonized, cloud-based, everything as a service, customer centric

Proactively drive business innovation supported by new technologies.

Hybrid

Cloud

Bu

sin

ess A

gile

/De

vO

ps

Facilities

Network

Storage

OS

Data

Servers

Virtualization

Middleware

Application

Business

Process

IO O

pera

tions

AO

Innovatio

nIO

Innovatio

n

AO

Opera

tions

IO O

pera

tions

AO

Innovatio

nIO

Innovatio

n

Security

limite

d in

tegra

ted

Software as a

Service

Wall o

f Confu

sio

nW

all o

f Confu

sio

n

Wall of

Confusion

Wall o

f Confu

sio

nW

all o

f Confu

sio

n

Wall of

Confusion

Maximize Business Value Drivers

Infrastructure pressure drivers

Copyright © 2016 Accenture All rights reserved. 3

CLOUD IS ASSUMED:

IT’S NOT A QUESTION OF “IF,” BUT “WHEN”A

RE

Y

OU

RE

AD

Y?

30%

OF ALL

APPLICATIONS

will be migrated to Public Cloud by 2018

91%

OF COMPANIES will be using public cloud

BY 2019

PUBLIC

CLOUD

GROWTH $173B2026

$38B2016

of enterprises will have at least half of their infrastructure on cloud-based platforms by 201860

%MORE

THAN

CLOUD

WORKLOADS

8.9% Growth for “on-premise”

Annual Public Cloud Growth44%


BUT CHALLENGES EXIST

FOR ENTERPRISES

CREATE A

HYPER SCALE

always on, available everywhere environment

LACK OF CLOUD

PROVIDER

TRANSPARENCY

OF WORKLOADS

making it difficult to manage consumption

MANAGE

INCREASED

CUSTOMER

needs and expectations

DEMANDS ON IT

RESOURCE ARE

DOUBLING

but budgets remain flat

NEED TO BE

agile and flexible

INNOVATE

faster

DRIVE DOWN

costs

MAINTAIN A

BLIZZARD OF

separate accounts

SHIFT TO

EVERYTHING

as-a-service

4


CLOUD

NEW SERVICE

ACCELERATION

& DEPLOYMENTS

WORKFORCE

TRANSFORMATION

GLOBAL

EXPANSION

MERGERS,

ACQUISITIONS

& DIVESTITURES

CAPEX

TO OPEX

EVERY

JOURNEY IS

UNIQUE


EVERY ENTERPRISE STARTING POINT IS

DIFFERENT

Buydifferently

Change IT goals and dynamics

Sell all the DataCenters

Modernizing services and processes

Understand the speed of your business

Hire millennials

Define and communicate a company-wide

Cloud strategy for business

Buying new company that

has cloud

Start little with hyper scale

providers

Everybody’s journey is different, risky and complex.

6


THE FUTURE IS ABOUT CONSUMING

TECHNOLOGY, NOT OWNING IT

DIRECTION OF TRAVEL IS TOWARDS PUBLIC CLOUD

HOWEVER, PUBLIC CLOUD HAS CHALLENGES

Complexbusiness contracts and pricing across multiple providers

Shortageof public cloud skills

Applicationworkload and industry portability

Consistent and accountable managed services

PUBLIC CLOUD FIRST ON DEMAND

SELF-SERVICERAPID

ELASTICITYMEASURED

SERVICE

Private cloud not delivering value expected. Cloud is much more than virtualisation

The journey to the cloud is managed.You will have legacy and new whichrequires planning

Cloud success requires new skills basedon policy and automation skillset. Senior leadership needs to set the vision and pace

7


SPEED &

AGILITY

AS A SERVICE

ECONOMICS

BUILT TO

EVOLVE

CONFIDENCE

DELIVERING CLOUD BENEFITS FASTER

Accelerate service development and

deployment to automate and accelerate solution

delivery

Shift CAPEX to OPEX, capitalize on the new economics of cloud;

ability to deliver everything as a service

Build a capability to support today’s need, but

is flexible to be able to cope with tomorrow’s unknown demands

The value delivered by a transformation partner

who has experience, scalable end to end capability and skills

8


S

Accenture applies industry know-how to help our clients swiftly and safely migrate to the cloud to unlock the business value of as-a-Service now

ACCENTURE’S JOURNEY TO CLOUD APPROACH

9Copyright © 2017 Accenture All rights reserved.

STRATEGY, ASSESSMENT

AND ROADMAP

Services designed to define the Journey to Cloud, including industry-tailored insights and strategies to prioritize business planning and actions to maximize results enabled by cloud capabilities.

CLOUD TRANSFORMATION

AND MIGRATION

Services to manage the overall Journey to Cloud, modernize/migrate applications, build new cloud-based applications, and transform the architecture and infrastructure, all while transitioning to a new technology operating model and culture.

CLOUD MANAGEMENT

AND OPTIMIZATION

Managed services designed to provide a consistent customer experience and highly reliable cloud services.

Cloud Strategy

Application Migration Assessment & Planning

Infrastructure Assessment & Planning Cloud Migration Services

Cloud Native Custom DevelopmentPaaS Services

Cloud Infrastructure Transformation

Cloud Operations

Security Operations

Application Management

Business Process Operations

DevOps Services

Cloud Journey Management

Cloud Optimization

Cloud Application Modernization

JOURNEY TO CLOUD SERVICES FRAMEWORK


SERVICES: CLOUD STRATEGY

VALUE STRATEGY

Develops the business case to determine

how Cloud can be implemented and

realized to deliver greater value to our

client’s business.

APPLICATION STRATEGY

Examines readiness of existing applications

with respect to target platform and creates

the strategy to achieve the transition where

there is value.

DEVOPS STRATEGY

Identifies impact on tools, processes

and interaction between Development and

Operation teams as a result of shift to

Cloud adoption. Allows faster deployment

of business requirements.

OPERATING MODEL STRATEGY

Defines future multi-speed Operating Model

for an IT organization to function smoothly

after transitioning to Cloud-enabled state.

Our cloud expertise, along with our business and industry acumen, enable us to develop a

customized, e2e Journey to Cloud roadmap focused on achieving desired business outcomes.

SECURITY STRATEGY

Provides advisory on best practices to

ensure secure usage of resources from

Cloud and adherence to governance, risk

and compliance requirements.

HYBRID STRATEGY

Builds infrastructure architecture that

integrates with legacy and is based on

business requirements for an intelligent

and seamless utilization of public and

private cloud.

SERVICE STRATEGY

Helps IT organization revisit and optimize

IT Service Catalog to effectively meet

business needs.


CLOUD ASSESSMENT AND ROADMAP

Current State Review Future State Definition Business Case & Migration Strategy

Target State Requirements Definition

Target State & OpportunitiesDiscovery & Analysis Business Case & Migration Strategy

Assess As-Is

• Infrastructure, Services, Tooling

• Applications

Activities

Identify Stakeholders

Schedule Workshops

Collect and Consolidate Collected Information

Deliverable:

As-Is Assessment Outcomes (PPT)

As Is Cost Baseline (XLS)

Discovery & Analysis

Activities:

Data Analysis & Validation

Perform Data Analysis of Collected Data

Define Target State Requirements

Perform Cost Benefit Analysis

Deliverable:

Draft Business Case (XLS)

Target State Requirements Definition (PPT)

Target State & Opportunities

Activities:

Review & Refine business case

Define Migration Strategy

Prepare HL Migration Plan & Execution Phase

Deliverable:

First formal Business Case (XLS)

Migration Strategy (XLS, PPT)

Migration Execution Preparation (PPT)

Business Case & Migration

Strategy

Analysis

Completed

Target

State

Defined

Business Case

Completed

Establish Cost BaselineInitial Opportunities & Establish

CaseBusiness Case Development

Migration Strategy Definition

Week 6Week 8

Week 3Start

Accenture applies a proven methodology to perform the Cloud Assessment


TOOLS &

ASSETS

VENDOR

SPECIFIC

TOOLS

JOURNEY TO CLOUD

CLOUD MANAGEMENT

& OPTIMIZATION

Strategy and Business Case

• Cloud Business Case Tool

• Cloud Operating Model

• Accenture DevOps Maturity Model Assessment

Cloud Application Assessment

• Accenture Cloud Computing Assessment Tool (ACCAT) + Intelligent Cloud Planning Tool

Cloud Managed Services

• Accenture Cloud Platform (ACP)

• Accenture Cyber Defense Platform

DevOps Services

• Accenture DevOps Platform

Cloud Migration

• Accelerate for Cloud + ACP (app and infrastructure migration)

• Cloud Application Transformation Services (CATS)

- BluAge (refactor legacy)

CLOUD TRANSFORMATION

& MIGRATION

STRATEGY, ASSESSMENT

& ROADMAP

OUR PROVEN TOOLS AUTOMATE

TRANSFORMATION

12

CLOUD MIGRATION

CASE

13


EXAMPLE CASE CLOUD MIGRATION

14

• From hosting on premises Datacenters to the Cloud and start using PAAS-capabilities from cloud providers

• Redeployment to Cloud is the preferred way to migrate to Cloud in order to benefit as much as possible from Cloud SAAS, PAAS and cloud native components in order to meet the goals of the Cloud move (variability, agility).

Situation

• Applications need to be refactored to be able to utilize the native cloud PAAS and SAAS components.

Complication

• Moving on-premise VM’s to public Cloud VM’s in a highly automated manner.

Request


HIGH LEVEL CLOUD MIGRATION APPROACH

15

Analyze Landing Zone

Landing Zone

Migration Factory

Fit-Gap analysis

Implement & Configure Migration Tool

Execute first migrations “low hanging fruits”

Detailed implementation plan

Plan

Gather Infra & App Info

Define high-level migration approach

Define app complexity

Group app in bundles/waves

Create detailed Planning

Define & Agree dependencies

Compute - EC2 instances, DBs

Network - LB, FW, Routing, IP, Proxy

Storage, Backup & HA/DR

Security, IAM

Tooling & Automation etc.

Create overview of components

Prepare Landing zone Execute Landing zone

Prepare Migration Factory

Define integration approach

Wave 1

Wave N-1

Wave2

Wave 3

Wave N

Inventory

Plan & Prepare

AftercareExecute

Repetitive 8-week cycles

Analyze

Design & Build Landing Zone

Execute Migration factory


WAVE ACTIVITIES

16


THE USE OF TOOLING FOR EXECUTING V2V

MIGRATIONS IS ESSENTIAL

17

01:00 06:00

Monday - Saturday Sunday

Manual

Tool

Parallel: Cutover contains a delta sync + migration (downtime)

Sequential: Bring down, export and import VM (more downtime and idle time)

Cutover using Tool

Manual Cutover

Initial replication to Cloud Live Synchronization

Cutover VM 1Stop App

Cutover VM 2

Cutover VM 3

Cutover VM 4 TestingStart App

Stop App Cutover VM 1

Cutover VM 2

Cutover VM 3

Cutover VM 4 Start App Testing

ManualToolLegend: Limitation*

*Due to bandwidth

Note:Replication already starts before change window. No impact on running VM

Example cutover weekend for a business critical application: Manual versus Tooling

Example for a Business Critical Application:

- Change window is from 01:00-06:00 on Sunday.

- Application Production environment consists of 4 VMs.

- Each VM contains 500 GB of data.

- Available bandwidth is 1 GBps (100 MB/s).

- The migration of a single VM (500 GB) takes more than 1 hour, utilizing the full available bandwidth.


CLOUD MIGRATION IN ACTION

18

Use of tooling leads to a number of benefits

• Automation:

- Less human errors

- Decrease the cutover risk

- No impact on the source VM before the migration

• Increased number of VM migrations during change window:

- Live synchronization before change window

- Decreased downtime during cutover

Tool Tool

High-Level Steps to be performed:1. Create connectivity between both sites

(using VPN connection over WAN)2. Install tooling on top of the hypervisor

(VMware) and on a VM (Cloud) 3. Define Migration Groups and setup

replication4. Perform migration (downtime)

Target Cloud

VM-Level Replication

1

4

VM2

3

2

VM VM

VM

VM

VM

VM

VM VM

VM

VM

Current Production Site

100%

# o

f V

Ms

mig

rate

d

Time Manual Tooling

Indicative

APPENDIX

19


CLIENT NL CASES CLOUD JOURNEY 1

20


CLIENT NL CASE CLOUD JOURNEY 2

21

Global Communications, Media & Technology Company

Situation Accenture’s Approach Results

• Distributed L2 RUN operations, limited use to

processes. Limited scope for consolidation and

standardization.

• The Client’s Global Infrastructure was managed by an

internal team, with a distributed Geo-centric

governance structure and with discrete processes,

limited use of structured CMDB, service catalogue and

associated service levels and KPIs.

• Limited usage of SOPs, Run Books with multiple

service desk tools and poorly configured monitoring

tools with no centralized event and alert monitoring

mechanism

• Created & Introduced service management processes for

managing and delivery the L2 operations of Infrastructure

• Same team supporting the Infrastructure of all

geographies leveraging on the standard processes

• Lowered the overall cost by leveraging offshore for the

RUN operations

• The retained client’s organization can focus on New IT

and NGDC landscape

• Due to lack of documentation, we created and delivered

detailed RUN Books for each service lines

• Reduced late defect identification by 50% generating

estimated savings of >€2m

• Improved soft skills of the IT Integration team. Scores

increased from 70% to 77% and stakeholder complaints

significantly reduced

• Cross trained Development resources on multiple

delivery phases & technologies, increasing sprint

velocity with 10%

• Billing Operation’s preventive health checks across the

E2E process and services resulting in less incidents

• Infrastructure industrialized change process resulted in

>100 ticket categories standardized (templates and

work instructions)

• 94% of all SLA’s in the past 6 months have been on

target or above

Accenture has set the foundations to reach the next level of Operational Excellence, introducing several improvements on processes, skills & technology.



22

Financial Services

Accenture is teaming with the client to help create a highly automated private cloud, preparing and moving applications to this landscape, and transforming the way of working while introducing DevOps


• The client manages financial products, where significant

change is expected in the coming years. Agility, speed,

reduction of cost are necessary to implement change and

to stay competitive

• Transformation centered around business value streams

• Integrated planning for program streams, using both agile

and waterfall methodologies where these fit best

• Ensure value by introducing KPIs and benefits monitoring

early; ensure the business are own the transformation and

results

• Embed cultural awareness and change to instill new way of

working

• The case is in the starting phase

• Analysis phase has led to insights on the significance and

risk profiles of the transformation, both from technology and

people perspectives

Methodology Approach Impact



23

Global Communications, Media & Technology Company

Accenture assesses a Private Cloud strategy to realize cost savings and improve the quality of service


• A major Dutch telecommunications company has set

the ambition to focus on major cost reductions and

quality improvements for its existing IT infrastructure.

Therefore the operational IT organization has set an

objective to significantly reduce its TCO to adhere to

these ambitions

• At the same time the IT organization has also been

working on defining the “new” IT infrastructure to which

IT operations have to operate on. As part of the “new”

the Private Cloud is chosen as the way forward

• The challenge is to bring these two tracks together

assuring that the existing landscape will land on the

“new” infrastructure while achieving their financial

targets for the client

• The client requested Accenture to conduct an assessment in which Accenture collaborated closely together with the client to come to the desired results.

• A structured approach was followed by Accenture to cover all required topics:• A current state review was done of the current client

situation in which infrastructure services, operational tooling, service delivery organization were evaluated. At the same also the a cost baseline was established to obtain a detailed understanding of the current IT costs, the cost components and underlying structure

• From the current state a key requirements were defined for the Private Cloud with regards to the data center services, infrastructure, tools and organization

• Based on the target state multiple migration options were explored to come to a Private Cloud migration strategy

• The current cost baseline, Private Cloud costs and the migration transformation costs were all included in a business case in which the entire transformation was calculated

• The assessment was successfully delivered to the client

in which answers were provided for the challenges they

were facing

• Based on findings of the current state review and the

target state definition a migration strategy with multiple

migration options and their business cases were

delivered to the client

• All business cases turned out to be favorable for the

client in which TCO reductions can be achieved

• The migration strategy with multiple options allowed the

client to choose which option they wanted to pursue.

• Preparations are currently undergoing for a major

transformation at the client in which the Private Cloud

will be realized and where their existing IT infrastructure

will be migrated to

Work Products

Assessment for Private

Cloud transformation Private Cloud Migration Strategy Business Case and Run Rate Comparison



24

Public Services

Accenture implemented and operated a private data analytics research platform for the client in AWS Cloud


• The client had a requirement for a data analytics research

platform that enables them to perform analysis on their

dataset containing personal information without disclosing

the data to the researchers.

• The platform was required to be ready for use for the

research project quickly, which could not be realized by the

client’s internal IT organization.

• Personal data could not be loaded onto a shared analytics

platform

• Analyze and design the security requirements

• Design the platform, leveraging AWS VPC to setup a

private platform

• Implementation of the AWS components and servers that

for the platform

• Support the platform from the research project in a DevOps

way

• Cost efficient, cloud hosted, data analytics research

platform based on relevant security standards

• Implementation in a fraction of the time it would take the

client to setup this platform

• Operations integrated with the research project


CLIENT CASE INT - ACCENTURE AWSAccenture helped a large Energy company in its transformation journey “to the NEW” thanks to the creation of a central infrastructure based on Amazon Web Services Public Cloud and Data center on-premise


CREDENTIALS - ACCENTURE AWS BUSINESS GROUP

Value to our Customers

• Get the best of both: experience, resources, methodologies, and learnings from the world’s largest cloud initiatives to rapidly deliver business value and innovation

• Minimize disruption and uncertainty

• Scale and speed: move fast via tools, templates, and turnkey solutions

• Gain agility while ensuring continuity with enterprise-grade governance, security procedures and standards

• Tap into unique economic models & levers

• 10 years collaborating to support successful enterprise wide cloud deployments,

• Integrated, single point of contact through unique joint business model - with dedicated team and resources developing solutions on AWS Cloud

• Dedicated AWS architects for Accenture

• Focus on automation and efficiency, backed by scalable factory approach to accelerate enterprise-wide journey to cloud

• Thousands of trained AWS architects and technologists

• Best in class AWS enterprise aligned methodologies and solutions

• Tested and proven migration tools and methodologies for AWS cloud migration

• Accenture AWS Center of Excellence: industry specific solutions for cloud.

• 10000+ servers in AWS via the Accenture Cloud Platform

Helping accelerate client’s journey to AWS Cloud and achieve significant business results more quickly


CREDENTIALS– AWS EXPERIENCE NETHERLANDS

Cloud Transformation Services optimized for AWS

The Dutch Practice has deep experience in Infrastructure Transformations:

Services include:

• Cloud strategy

• Organizational and architecture design

• Application migration and refactoring

• Application development services

• Migration ‘factory’ to automate processes

The team in the Netherlands is fully trained and certified:

The last years we trained our people which resulted in:

• 4 certified AWS Architects

• 50+ technologists experienced /trained

• Hands on experience with AWS API’s and AWS provisioning automation

Previous showcases in the Netherlands:

We helped several Dutch clients in their Cloud journey:

Projects include:

• Global Technology Client - 2 projects on AWS; 1 Greenfield installation (migration) and 1 “cloud native” application (DTAP)

• Financial Services Client - Implemented the Dev/Test environments for the core system on AWS

• Large Telco – Supported in defining the Cloud Strategy (inc. AWS) and implemented Dev/Test environments for the Digital TV platform on AWS

• Government – Executed a PoC in AWS for an end-user portal to improve the digital interaction with citizens.

The Dutch Accenture Infrastructure Services Practice has built up a fully trained Cloud team to support clients in their Cloud journey


CREDENTIALS – ACCENTURE, AVANADE & AZURE

Accenture and Avanade are the top Microsoft Azure partner in the world

Driving more Azure consumption than any other partner, Accenture and Avanade are the best of the best when it comes to Microsoft Azure. With 23 Microsoft Gold Competencies – including the four Cloud-focused Competencies – Accenture and Avanade know the Microsoft Cloud.

• We have more Microsoft Certified professionals for developing Azure & Web services than any other partner

• We are a Microsoft Azure Preferred Partner

• We are Microsoft Alliance Partner of the Year 2016 (we have won this 9 consecutive years)

We take advantage of our innovative tools and methodologies, and we combine those with our scalable Global Delivery Network to provide proven industrialized offerings that quickly deliver repeatable, well-defined outcomes. Cloud provides the speed you need to become a digital business. Avanade/Accenture helps you achieve this faster with less risk.

Not only do we have the Competencies and expertise to demonstrate to clients that we have the experience they need, but we also have the client credentials to showcase our work:

• AGL leverages Sitecore on Azure to deliver a new digital customer experience

• Aidmatrix uses Microsoft Azure to speed disaster response

• Accenture and Avanade help Freeport-McMoRan to embrace the hybrid cloud

https://urldefense.proofpoint.com/v2/url?u=https-3A__partnercenter.microsoft.com_en-2Dus_pcv_solution-2Dproviders_avanade-2Dinc-5F4295518029_103222-5F1&d=DQMFAg&c=eIGjsITfXP_y-DLLX0uEHXJvU8nOHrUK8IrwNKOtkVU&r=wGDPQoU6baV1_k0FoaGyXgWXJTn7VLOxUMhoGsYSPOc&m=4EP1VkfHIDAhg4MUCuQSdHTbeDqIoTqbf_6DOLtdQRE&s=ISDerNTlEQRIjJs9gE-xVJThzLyKdLgwN8vV-wtoUL8&e=

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https://newsroom.accenture.com/news/accenture-and-avanade-to-help-freeport-mcmoran-implement-cloud-based-it-model-based-on-accenture-hybrid-cloud-solution-for-microsoft-azure.htm