cloud exit strategie - giarte outsourcing performance day 2015

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WAT ALS... ER TOCH WAT RUWE KANTJES AAN DE CLOUD ZITTEN?

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Page 1: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

WAT ALS...ER TOCH WAT RUWE KANTJES AAN DE CLOUD ZITTEN?

Page 2: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

@BartMVeldhuis @Weolcan

Page 3: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

WAT ALS...DE CSP EENZIJDIG DE VOORWAARDEN WIJZIGT?

Page 4: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

2.3 To the Service Level Agreements. We may change, discontinue or add Service Level Agreements from time to time.

Page 5: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

WAT ALS...DE CSP JOUW DATA NIET MEER IN EIGEN LAND OPSLAAT?

Page 6: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Location of Data Processing. (…) data may be transferred to, and stored and processed in, the United States or any other country in which Microsoft or its affiliates or subcontractors maintain facilities.

Page 7: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

WAT ALS...FEATURES VERVALLEN OF NIET SNEL GENOEG ONTWIKKELEN?

Page 8: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

2.1 To the Service Offerings. We may change, discontinue, or deprecate any of the Service Offerings.

Page 9: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

WAT ALS...HET MIS DREIGT TE GAAN MET DE CLOUD?

Page 10: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015
Page 11: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015
Page 12: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

In that case..YOU NEED AN EXIT, FAST!

Page 13: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

CLOUD SERVICE PROVIDER

CLOUD CUSTOMER

Wie regelt wat?

Wet- en regelgeving

Page 14: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Data Protection Heat map

Page 15: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Neelie ‘Kroes-Control’

Page 16: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

CLOUD SERVICE PROVIDER

CLOUD CUSTOMER

Wie regelt wat?

Wet- en regelgeving

Fast-track ISO

ISO-standards

Page 17: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

19086

The termination of service component deals with the exit process, where the use of a cloud service is terminated and there is an orderly process by which the cloud service customer stops using the cloud service, obtains a copy of the cloud service customer data which is then deleted from the cloud service provider's systems.

Page 18: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

CLOUD SERVICE PROVIDER

SYSTEM INTEGRATOR

CLOUD CUSTOMER

Wie regelt wat?

Wet- en regelgeving

Fast-track ISO

ISO-standards

Contract en SLA

Page 19: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

IaaS SLA Research

Page 20: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

CloudQuadrants

Page 21: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

12 IaaS CSPs

Page 22: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Example: Amazon AWS7.3. Effect of Termination.

A. Generally. Upon any termination of this Agreement:i. all your rights under this Agreement immediately terminate;ii. you remain responsible for all fees and charges you have

incurred through the date of termination, including fees and charges for in-process tasks completed after the date of termination;

iii. you will immediately return or, if instructed by us, destroy all AWS Content in your possession; and

iv. Sections 4.1, 5.2, 7.3, 8 (except the license granted to you in Section 8.4), 9, 10, 11, 13 and 14 will continue to apply in accordance with their terms.

B. Post-Termination Assistance. Unless we terminate your use of the Service Offerings pursuant to Section 7.2(b), during the 30 days following termination:

i. we will not erase any of Your Content as a result of the termination;

ii. you may retrieve Your Content from the Services only if you have paid any charges for any post-termination use of the Service Offerings and all other amounts due; and

iii. we will provide you with the same post-termination data retrieval assistance that we generally make available to all customers.

iv. Any additional post-termination assistance from us is subject to mutual agreement by you and us.

you may retrieve Your Content from the Services only if you have paid any charges for any post-termination use of the Service Offerings and all other amounts due, and (…)we will provide you with the same post-termination data retrieval assistance that we generally make available to all customers.

Page 23: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

12. ACCESS TO DATA  

1. You will not have access to your data stored on the Services during a suspension or following termination.  

2. You have the option to create a snapshot or backup of your Cloud Servers or Databases, respectively, however, it is your responsibility to initiate the snapshot or backup and test your backup to determine the quality and success of your backups. You will be charged for your use of backup services as listed in your Order.

3. Although the Rackspace Cloud services may be used as a backup service, you agree that you will maintain at least one additional current copy of your programs and data stored on the Cloud system somewhere other than on the Cloud system. If you utilize Rackspace Cloud backup services, you are responsible for performing and testing restores as well as testing your systems and monitoring the integrity of your data.

Example: RackspaceYou will not have access to your data stored on the Services during a suspension or following termination.  

Page 24: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015
Page 25: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Data ExitData Exit?

Cloud Customer

Cloud Service Provider (oud)

1 Kosten voor Datatransport

Data

2 Kosten voor Datamigratie

Cloud Service Provider(nieuw)

Data

Data

Data

Data

Data

3 Omvang van de Data

4 Bereidwilligheid CSP?

Page 26: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

van de CSPs bewaren jouw data minder dan 15 dagen na het eindigen van de service.

8 12

Page 27: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

van de CSPs bieden minder dan 15 dagen tijd voor het ophalen van data na het eindigen van de service.

9 12

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van de CSPs hebben in het SLA opgenomen welk mechanismen gebruikt kunnen worden voor Datatransport.

0 12

Page 29: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

van de CSPs hebben in het SLA niet opgenomen welke formats gebruikt kunnen worden voor Datatransport.

10 12

Page 30: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Virtual Machin

e

Virtual Machin

e PrivateCloud

Migration not possible

Migration possible

Virtual Machin

e

Virtual Machin

e

Virtual Machin

e

Migration

possible

1

Migration possible

Migrat

ion

poss

ible

Conversio

npossible

2

3

3

Page 31: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

State of the ArtCloud Design

Page 32: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

App

Operating System

App

Operating System

HTTP(S)

requests Autoscale

App

Operating System

App

Operating System

Autoscale

GlobalLoad

Balancer

Page 33: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System%HTTP(S)

requests

GlobalLoad

Balancer

Autoscale

Gebruikers per seconde

300

400

500

600

700

800

900

1000

# instances | 468910111213141516 per uur |0,6360,9541,2721,4311,5901,7491,9082,0672,2262,3852,544 # clouds | 2

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

App

Operating System

Autoscale

Page 34: Cloud Exit Strategie - Giarte Outsourcing Performance Day 2015

Cloud Exit Strategie

@BartMVeldhuis @Weolcan

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