cloud computing sales conversation presentation —...
TRANSCRIPT
Cloud ComputingMicrosoft in the Enterprise
Anthony Murphy, Cloud Solution Specialist
Microsoft
Hybrid
How Microsoft Defines Enterprise Cloud
TO LEVEL SET OR
Cloud Drivers
How can we
respond faster?
How can we
lower cost and
add value?
How do we
deliver what our
customers
demand
Will the cloud increase my regulatory risk?
How safe are my apps and data in the cloud?
How can I justify moving to the cloud?
Cloud Obstacles
Canadian Cloud Context
Heard in the Hallway
“It’s all
Internet/Web/Browser
based”
“All clouds are the
same”
“You lose ownership
of your data”
“You can’t mix and
match cloud services”
“Providers arbitrarily
pile data”
“Data Tsunami
response to warrants”
“Provider staff Cloud
Browse”
“Law Enforcement
browses the
Enterprise Cloud”
“The Cloud will
displace all other
technologies”
Can I Trust the Cloud?
Key concerns
Privacy
Loss of control
Regulatory
Physical/logical security
Interoperability
SLA
The real Question :
Can I trust my Cloud Service
Provider?
Microsoft Cloud Principles
Provide a platform
built on security,
privacy, and trust
Maintain an
evergreen service
Offer highly
configurable and
scalable services
Security, privacy, and trust
Relentless on Security
24 hour monitored physical datacenters
Logical isolation of data between tenants
Segregation of internal datacenter network from the external networks
Encryption at rest and in transit (AD-RMS)
Securing access to services via identity
Data loss prevention
Anti-virus/anti spam
Service Continuity
99.9% uptime
Financial guarantees on uptime
Redundancy in both functionality as well as data
Automated monitoring and recovery systems
24x7 on-call engineering team available to handle issues
Independently Verified
ISO 27001
EU Model Clauses
HIPAA-HITECH
FERPA
FISMA
U.K. G-Cloud IL2
CJIS
Data Maps Customers know where their data is stored
Role based Access Customers know who can access their data and why
Compliance Notifications Customers can stay in the know by choosing to receive updates regarding changes to security, privacy, and audit information
No advertising We don’t build advertising products out of customer data
No data mining We don’t scan the contents of customer email or documents for analytics or data mining
No co-mingling Business data and consumer data are stored separately
Data is portable Customers own the data and can remove their data whenever they choose
Government Authority Cloud Service Provider Enterprise
Microsoft only responds to requests when legally required.
Microsoft will redirect the requesting entity, when law permits.
Microsoft will notify customers prior to disclosing data, when permitted.
Microsoft will limit the disclosure to only the required information.
Our commitment to enterprise customers
Expert Guidance
Federal Privacy Commissioner– Guidelines for Processing Personal Data Across Borders
Treasury Board Secretariat– Taking Privacy into Account Before Making Contracting Decisions
Ontario Privacy Commissioner– Privacy in the Clouds: Privacy and Digital Identity - Implications for the Internet
– Modeling Cloud Computing Architecture Without Compromising Privacy: A Privacy by Design Approach
– Privacy in the Clouds – You can have both
David Fraser (privacylawyer.ca)– http://blog.privacylawyer.ca/2011/04/cloud-computing-and-privacy-faq.html
NIST Draft Pub 800-144– http://csrc.nist.gov/publications/drafts/800-144/Draft-SP-800-144_cloud-computing.pdf
Service update principlesContinuous innovation with confidence and control
Insights to help manage changeDirect to customer communications | Organizational readiness content
Build trust and compliance
Security comes first
Evolving standards
Deliver new features and value
Monthly cadence
Minor & major updates
Up-to-date, no patching
Respond to customer feedback through agile development
Direct feedback
Real-time information
Common support issues
Customers can mix and match services to meet their requirements
Redundant datacenters and financially backed SLA provide uninterrupted and reliable access
Office 365 is a highly configurable with some customization
Choose the flexibility between cloud and hybrid deployment
A broad and deep array of solutions enables you to use the cloud in your own way, at your own pace.
Helping You Cloud Optimize Your BusinessHighly Configurable and Scalable Cloud
Where are your peers finding success with Microsoft Cloud
Alternatively, stealing some good ideas!
Office 365 ProPlusDeploy Office fast without giving up control
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Get the latest version of the familiar Office applications on all your devices: PC, Mac, tablet and smartphone.
Office ProPlus confers 5 device and 5 mobile licences
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with you
Office knows your settings and preferences when logged-in
Your documents available and in sync across all your devices, on-line or offline
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you left
Save to SkyDrive Pro
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BusinesstoBusiness
BusinesstoConsumer
EmployeetoFamily
Reach hundreds of millions of people via rich communications
while maintaining Lync’s manageability
• Enable B2C with Lync and Skype
Commoditizing Office as a Service
Voice
Office Pro Plus
Voicemail and advanced archive capabilities
Access/Excel/Visio/Form Services
Office Web Apps
Email & Calendaring, Personal Archiving
Conferencing
IM & Presence
Office 365
E3
$18/Month
Includes:
Exchange
SharePoint
Lync
Office Pro Plus
Office Web Apps
Office 365
K2 $4/MonthIncludes:
Exchange Kiosk
SharePoint Kiosk
Office Web AppsCollaboration With Sites
21
Four scenarios from our most successful customers