cloud and mobility: fueling the new wave of enterprise technology
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Cloud and MobilityFueling the New Wave of Enterprise Technology
Seth Robinson, Director of Technology Analysis
@sethdrobinson
Mainframe Era
PC Era
Mobile/Cloud Era
Don’t Write the PC Eulogy Yet
Desktop PCPortable PCTabletSmartphone
2012 2013 2017…
Overall PC Shipments: 333.3 M
-4.5%
Overall PC Shipments: 349.1 M
Source: IDC
Not All Migration “Into” the Cloud
Public Cloud Provider #1 Public Cloud
Provider #2
Private Cloud
On-premise System
Company ABC
24%
25%
44%
Mobile/Cloud Era (Take 2)
Challenge #1: Industries Colliding
Challenge #1: Industries Colliding
IT Industry
$2T
Healthcare
Telecom Industry
$1.6T
Retail
Finance ManufacturingGovernment
Legal
Challenge #2: Things Look Different
Challenge #2: Things Look Different
Restructured IT department
New policies for IT decision making
Adapted monitoring/management tools
Changed existing policies/procedures
Built new policies/procedures
37%
39%
39%
45%
53%
Changes Made for Cloud
49% of channel firms say it is difficult to engage on mobility because customers lack a well-defined strategy
Challenge #3: Everyone in the Sandbox
Challenge #3: Everyone in the Sandbox
Financial Management
HR Management
Expense Management
Call Center
CRM
2
3
4
5
1
Top Applications Procured by Line of Business
54% 3
6%
10%
IT Involvement
ApprovedProcurement Consulted without
final approval
Only informed/Not involved
Opportunity #1: Partner Differently
Opportunity #1: Partner Differently
Telecom ca
rriers
Agents/
Mast
er Age
nts
A/V Sp
ecialia
sts
52%44%
25%
Increase
d teleco
m reve
nue
Net-new cu
stomers
Internal
telecom tr
aining
Won deal
based on te
lecom
69%
57% 54%
29%
Channel Firms Finding New Partners…
…and New Benefits
Opportunity #2: Figure Out the Changes
Opportunity #2: Figure Out the Changes
Business productivity
Data analytics
Storage
Virtual desktop
Help desk
59%
62%
62%
65%
65%
65%
Top Offerings from Channel Firms that Provide/Provision Cloud Services
Opportunity #3: Teach Everyone to Play Nice
Opportunity #3: Teach Everyone to Play Nice
40%35% 34%
GeneralStaffSkill
Familiaritywith
Policy
IT StaffSkill
Factors inSecurity Breaches
54%
46%
Human Error
TechnologyError
Educational Opportunities in Mobility
What’s Next?
What’s Next?
Workflow Transformation
Re-architecture
IT As a Broker
