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Clinical PathologyQuality Dashboard
June 2009
Clinical Pathology Quality Dashboard
Inpatient Phlebotomy First AM Blood Draws University Hospital
0%
20%
40%
60%
80%
100%
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
8am
9am
10am
Drawn by
Mott Hospital
0%
20%
40%
60%
80%
100%
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
8am
9am
10am
Drawn by
Clinical Pathology Quality Dashboard
Inpatient Phlebotomy First AM Blood Test Results:
PT/PTT, CBCP, and Comprehensive Panel
University Hospital
0%
20%
40%
60%
80%
100%
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
0
100
200
300
400
Av
g D
ail
y V
olu
me
8am
9am
10am
Results by
Mott Hospital
0%
20%
40%
60%
80%
100%
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
0
2
4
6
8
10
12
Av
g D
ail
y V
olu
me
8am
9am
10am
Results by
Inpatient Phlebotomy DrawsFiscal Year 2009
Clinical Pathology Quality Dashboard
21,182
23,348
19,773
26,062
19,75920,459
19,598 19,795
21,992 21,71420,986
0
5,000
10,000
15,000
20,000
25,000
30,000
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
Clinical Pathology Quality Dashboard
Turnaround Times
Emergency Department Cardiac MarkerVolume and Turnaround Time
0
200
400
600
800
1000
1200
1400
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
Mo
nth
ly V
olu
me
> 2 hours
1-2 hours
<1 hour
TAT
Point of Care service began
CSF Gram StainVolume and Turnaround Time
0
20
40
60
80
100
120
140
160
June July Aug Sept Oct Nov Dec Jan Feb Mar Apr May
2008 2009
Mo
nth
ly V
olu
me
> 1 hour
30 min-1 hour
<30 minutes
TAT
Clinical Pathology Quality Dashboard
Molecular Diagnostics Laboratory
Specimens Received and Turnaround TimeJanuary 2002 - December 2008
0
200
400
600
800
1000
1200
1400
January2002
July 2002 January2003
July 2003 January2004
July 2004 January2005
July 2005 January2006
July 2006 January2007
July 2007 January2008
July 2008
Month/Year
# of
Spe
cim
ens
rece
ived
0
1
2
3
4
5
6
7
8
9
10
TAT
(day
s)
# Specimens TAT Linear (# Specimens) Linear (TAT)
Clinical Pathology Quality Dashboard
Chemistry In-Lab Turnaround Times
Sample Turn-Around Time
0
5
10
15
20
25
30
35
Aug 07 - May 09
Per
cent
age
Routines >60 >45 IN >45 OUT
UMHS Blood Product Utilization
Clinical Pathology Quality Dashboard
Crossmatch/Transfusion Ratio
1.3
1.4
1.5
1.6
1.7
1.8
1.9
J une J uly Aug Sep Oct Nov Dec J an Feb Mar Apr May
2008 2009
Threshold
Wasted RBC
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
J une J uly Aug Sep Oct Nov Dec J an Feb Mar Apr May
2008 2009
Threshold
Wasted Platelets
0%
2%
4%
6%
8%
J une J uly Aug Sep Oct Nov Dec J an Feb Mar Apr May
2008 2009
Threshold
Wasted Plasma
0%
1%
2%
3%
4%
5%
6%
J une J uly Aug Sep Oct Nov Dec J an Feb Mar Apr May
2008 2009
Threshold
Wasted Cryoprecipitate
0%
5%
10%
15%
20%
25%
30%
J une J uly Aug Sep Oct Nov Dec J an Feb Mar Apr May
2008 2009
Threshold
Blood Product Utilization
0
1000
2000
3000
4000
5000
6000
7000
8000
June July Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2008 2009
0
1000
2000
3000
4000
5000
6000
7000
8000
Pa
tie
nt
Po
pu
lati
on
Random Platelets
Allo RBC Units
Plasma Units
Cryo Units
Partial Units
SD Platelets
AdjustedDischargesUnits Used
Clinical Pathology Quality Dashboard
CAP Proficiency Testing
3rd Quarter FY 2009
Clinical Pathology24 = Number of Challenges
100% = Satisfactory Results
Anatomic Pathology0 = Number of Challenges
N/A = Satisfactory Results
Department Total24 = Number of Challenges
100% = Satisfactory Results
Clinical Pathology Scores
0
100
200
300
400
500
600
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr
Nu
mb
er
of
Ch
all
en
ge
s
50
60
70
80
90
100
Pe
rce
nt
Sa
tis
fac
tory
FY2008 FY2009
Clinical Pathology Quality Dashboard
CP Financial MeasuresClinical Path Tests per FTE and Total Tests By Month
1,000
1,200
1,400
1,600
1,800
2,000
Test
per
FT
E
275,000
300,000
325,000
350,000
375,000
400,000
425,000
To
tal
Tests
Tests per FTE Total Tests
Clinical Path Expense per Test*
$4
$5
$6
$7
$8
$9
$10
*excludes Blood Bank and Phlebotomy
Monthly Amount Paid to Southeastern Michigan American Red Cross
1,000,000
1,050,000
1,100,000
1,150,000
1,200,000
1,250,000
1,300,000
1,350,000
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
FY 2009
Do
llars
Clinical Pathology Quality Dashboard
New Clinical Assays Added in Current Year
Protein S activity
Anti-Xa Arixtra (fondiparinux) assay
Hexagonal phospholipid neutralization (HEXAG) assay
Heparin – induced thrombocytopenia/thrombosis assay (improved IgG assay)
Automated Urinalysis platform (IRIS)
Rapid detection of Candida albicans and C. glabrata from blood cultures
BRAF V600 Mutation Detection
Clear Cell Sarcoma EWSR1/ATF1, t(12;22) Transcript Detection
UroVysion FISH for Bladder Cancer
KRAS Mutation Detection
NPM1 Mutation Detection
Warfarin Sensitivity Analysis
• Improvement of Critical Value Callback process- Brenda Schroeder, lead
• Improvement of Communication with Patient Care Units - Beverly Smith and Brenda Schroeder, leads
• Customer Service Initiative - Beverly Smith, lead
• Lab Formulary Committee- Office of Clinical Affairs, FGP, Pathology
• Lean Process Improvement Projects – many!
• Job-specific safety signs
• Creation of Blood Product Utilization Lean Team - Tim Laing, MD, (OCA), lead
• Improvement of Blood Draw Wait Times- Cancer Center- Taubman 2- Taubman 3
Clinical Pathology Quality Dashboard
Clinical Laboratory Operations Initiatives
• On-demand unit-specific antibiograms – 2/09
• Expedited (rules-based) release of ANCs (absolute neutrophil counts) – 2/09
• Integrated hematopathology reports – 2/09
• Troponin point-of-care (ED) – 3/09
• 24/7 Microbiology Lab staffing
• Mycobacteriology culture – continuous monitoring
• Multiple new clinical assays (see list)
Clinical Pathology Quality Dashboard
Clinical Laboratory Service Enhancements
Kudos
Clinical Pathology Quality Dashboard
• Thank you to all personnel for our very successful biannual unannounced CAP Inspection of our laboratories on May 20 – 21, 2009.
• Thank you to the following group for their outstanding work with Ann Arbor Public School students who visited the Department of Pathology last month.
• Chemistry: Sheridan Mattson, Merry Muilenburg, Melissa Liebaert, Tony Sinay, Therese Horning, and Kevin Forbin.
• Microbiology: Michele Centi, Karen Machcinski and Robert Whitney
• Cytology: Brian Smola• Histology: Chris White and Danielle Fritzsche• Administration: Beverly Smith• Many positive comments were received from these AAPS
students. • Examples:• “I learned how to look for cancer cells – every day I was
with four different people and ALL of them were helpful – I really learned a lot”.
• “I not only gained a lot of knowledge in the clinical labs – I became more confident. Sheridan…really encouraged me. Sheridan was very helpful.”
• “I learned a lot. I learned about influenza and I got to see bacteria on the microscope. There were a lot of helpful people that were happy to help me and spend time explaining everything.”
• “Got to see a wide variety of procedures…got a good glimpse of what these jobs entail and a good sense of the different jobs available.”