client logo 1© the delos partnership 2006 january 2006 lean enterprise implementation workshop

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1 © The Delos Partnership 2006 January 2006 Client Logo LEAN ENTERPRISE LEAN ENTERPRISE Implementation Workshop Implementation Workshop

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Page 1: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

1© The Delos Partnership 2006January 2006

Client Logo

LEAN ENTERPRISELEAN ENTERPRISEImplementation WorkshopImplementation Workshop

Page 2: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

2© The Delos Partnership 2006January 2006

Client Logo

How will we proceed ?How will we proceed ?

Day one : Team building and actual physical flow-mapping.

Day two : Information flow-mapping, existing issues identification and documentation, flow techniques teaching, target flow design.

Day three : Target flow presentation to sponsor, operational solution design for target flow and test.

Intersession

Day four : Performance measurement, change modelling, project execution structure design.

Day five : Project planning, action plans, costs and benefits, return on investment, final presentation to sponsor.

Page 3: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

3© The Delos Partnership 2006January 2006

Client Logo

OBJECTIVE DAY 3OBJECTIVE DAY 3

To achieve target flow rough design.

To present target flow to sponsors.

To integrate sponsors remarks.

To detail and test target flow.

To learn how to structure performance measurement.

To develop project dashboard.

Page 4: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

4© The Delos Partnership 2006January 2006

Client Logo

PROGRAM DAY 3PROGRAM DAY 3

Presenting and Analysing proposed target flow.

Meeting with sponsors for presentation and critique.

Lunch.

Sponsors’ remarks integration.

Target flow redesign integrating sponsors remarks.

Target flow test.

Page 5: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

5© The Delos Partnership 2006January 2006

Client Logo

Design your new process to Design your new process to reach your objectivesreach your objectives

Physical flow.

Information (support) flow.

People: aptitudes, abilities and attitudes.

Technologies & tools.

Page 6: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

6© The Delos Partnership 2006January 2006

Client Logo

Design your new process to Design your new process to reach your objectivesreach your objectives

1h30 Physical flow mapping.

3/4h Internal presentation.

3/4h Synthesis.

Page 7: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

7© The Delos Partnership 2006January 2006

Client Logo

New process proposalNew process proposal

Group 1 Physical flow. Information (support) flow. People: aptitudes, abilities and

attitudes. Technologies & tools.

Questions and answers

Group 2 Physical flow. Information (support) flow. People: aptitudes, abilities and

attitudes. Technologies & tools.

Questions and answers

Page 8: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

8© The Delos Partnership 2006January 2006

Client Logo

Design your new process to Design your new process to reach your objectivesreach your objectives

1h30 Physical flow mapping.

3/4h Internal presentation.

3/4h Synthesis.

Page 9: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

9© The Delos Partnership 2006January 2006

Client Logo

PROGRAM DAY 3PROGRAM DAY 3

Presenting and Analysing proposed target flow.

Meeting with sponsors for presentation and critique.

Lunch.

Sponsors’ remarks integration.

Target flow redesign integrating sponsors remarks.

Target flow test.

Page 10: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

10© The Delos Partnership 2006January 2006

Client Logo Meeting’s preparationMeeting’s preparation

Preparation:

The HEAT must reach a consensus on presentation content.

Documents prepared.

Answers to questions prepared.

Time:

You have one hour to prepare.

Page 11: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

11© The Delos Partnership 2006January 2006

Client Logo

Meeting’s preparationMeeting’s preparationRolesRoles

Subject WhoIntroduction - DELOS consultantMeeting’s agenda -Team’s rules -Team -

mission -Roles -

Actual process -Lead-time -VA / NVA -

Objectives -Target process -

Physical flows -Information flows -People and attitudes -Technology -

Questions and Comments - DELOS consultant

Page 12: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

12© The Delos Partnership 2006January 2006

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Presentation to sponsorsPresentation to sponsors

1 hour

Page 13: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

13© The Delos Partnership 2006January 2006

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Questions and commentsQuestions and comments

How will we: ?

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Page 14: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

14© The Delos Partnership 2006January 2006

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PRESENTATION’s CONCLUSIONPRESENTATION’s CONCLUSION

GO/noGOGO/noGO

SPONSORS

Page 15: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

15© The Delos Partnership 2006January 2006

Client Logo

PROGRAM DAY 3PROGRAM DAY 3

Presenting and Analysing proposed target flow.

Meeting with sponsors for presentation and critique.

Lunch.

Sponsors’ remarks integration.

Target flow redesign integrating sponsors remarks.

Target flow test.

Page 16: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

16© The Delos Partnership 2006January 2006

Client Logo

Remarks integrationRemarks integration

What should we change to our solution in order to incorporate Sponsors remarks?

One hour.

63© The Delos Partnership 2006- March 2006

padcpadc

Failure and continuityFailure and continuity

Deming Circle includes a right

to failure.

padcpadc

padcpadc

padcpadc

63© The Delos Partnership 2006- March 2006

padcpadc

Failure and continuityFailure and continuity

Deming Circle includes a right

to failure.

padcpadc

padcpadc

padcpadc

Page 17: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

17© The Delos Partnership 2006January 2006

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Test du flux cibleTest du flux cible

Reconstruisez le nouveau processus :• En tenant compte des remarques du sponsor • En utilisant vos acquis en matière de cartographie des flux• En vérifiant par rapport aux dysfonctionnements documentés lors de

l’intersession.

Cartographie : 1h

Test : 2h

Page 18: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

18© The Delos Partnership 2006January 2006

Client Logo

Page 19: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

19© The Delos Partnership 2006January 2006

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ANALYSE DES SUJETS À ANALYSE DES SUJETS À TRAITERTRAITERPlan d'actions Plan d'actions

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Page 20: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

20© The Delos Partnership 2006January 2006

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PROGRAMME 3PROGRAMME 3èmeème JOUR JOUR

Synthèse des travaux d’intersession : Identifier les problèmes

Présenter et analyser les nouveaux processus proposés

Réunion avec les sponsors pour présentation et critique.

Déjeuner

Intégrer les remarques des sponsors.

Redessiner le nouveau processus en tenant compte des commentaires.

Intégrer les solutions proposées et construire une proposition opérationnelle.

La tester

Page 21: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

21© The Delos Partnership 2006January 2006

Client Logo

Test du flux cibleTest du flux cible

Reconstruisez le nouveau processus :• En tenant compte des remarques du sponsor • En utilisant vos acquis en matière de cartographie des flux• En vérifiant par rapport aux dysfonctionnements documentés lors de

l’intersession.

Cartographie : 1h

Test : 2h

Page 22: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

22© The Delos Partnership 2006January 2006

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VALIDATIONVALIDATION

Will we achieve our targets with this new flow?

Page 23: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

23© The Delos Partnership 2006January 2006

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ConclusionConclusion

Your feeling

Program for next session

Page 24: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

24© The Delos Partnership 2006January 2006

Client Logo

How will we proceed ?How will we proceed ?

Day one : Team building and actual physical flow-mapping.

Day two : Information flow-mapping, existing issues identification and documentation, flow techniques teaching, target flow design.

Day three : Target flow presentation to sponsor, operational solution design for target flow and test.

Intersession

Day four : Performance measurement, change modelling, project execution structure design.

Day five : Project planning, action plans, costs and benefits, return on investment, final presentation to sponsor.

Page 25: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

25© The Delos Partnership 2006January 2006

Client Logo

IntersessionIntersession

Your Mission, if you accept it :

Look at actual flows with new eyes

Physical Flow

Information Flow

Imagine and visualize new flows invented by both teams

Identify problems

Location

Nature, and deep roots

Data : frequency, costs, …

Page 26: Client Logo 1© The Delos Partnership 2006 January 2006 LEAN ENTERPRISE Implementation Workshop

26© The Delos Partnership 2006January 2006

Client Logo

Bonne route

à votre équipe

sur la voie du changement

Prochaine session :

28, 29 & 30 septembre