class 7 please pick up final report do’s and don’ts and training outline at the front table

21
Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Upload: candace-marshall

Post on 20-Jan-2016

218 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Class 7

Please pick up Final Report Do’s and Don’ts and training outline at the

front table

Page 2: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Class Agenda

Aggregating InformationRough Drafts Do’s and Don’ts Excel Training with Supervisor

Page 3: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Aggregating Information

PAY ATTENTION TO THIS in order to decide if you will use averages in your findings. Even if you don’t get to do this in your rough draft, write a note saying you will.

Page 4: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Collapsing Graphs Collapse graphs wherever possible. How would you collapse the graphs below?

7%3% 3%

40%47%

0%5%

10%15%20%25%30%35%40%45%50%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondents' Satisfaction with Home HeadQuarters' Ability to Keep Them Informed During the Lending Process

n=76

5% 3%7%

38%

47%

0%5%

10%15%20%25%30%35%40%45%50%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondents' Satisfaction with the Amount of Time Between Completing the Application and Closing

n=76

5% 1% 4%

25%

64%

0%10%20%30%40%50%60%70%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondent Satisfaction with the Affordability and Terms of Interest Rates and Loans

n=76

7%1% 4%

24%

61%

0%10%20%30%40%50%60%70%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondents' Satisfaction with the Knowledge Level of the Lending Staff

n=74

Page 5: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Collapsing Graphs

Source: Data collected for Home HeadQuarters by Kathleen Ready, Community Link Report, Syracuse University, 2008.

Comment: Satisfaction ratings were on a scale from 1 to 5 with 1 being “Very Dissatisfied”, 2 being “Dissatisfied”, 3 being “Neutral”, 4 being “Satisfied”, and 5 being “Very Satisfied”. The above finding is based on survey questions 4-7. See Appendix II for frequencies. See Appendix III for original bar graphs.

1. Respondents said they were most satisfied with Home HeadQuarters’s affordability and terms of interest rates and loans (4.4).

Page 6: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final Reports

On the Exec. Summary: At the end of each finding you have the sample size. (n=?) In the findings section, the rest of the finding statement is identical but don’t put the sample size in the finding because it is under the title of the graph.

Difference between n and N: In your report you need to tell readers the sample size for each of your findings. You will use a lowercase n when you are using a survey to collect data and the respondents are a sample or part of the target population. An uppercase N is used when you are using records and the number of respondents equals the entire target population.

Page 7: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final Reports

Findings on Ex. Summary: Double space between findings which should be single spaced if more than one line. If single spacing between the findings will make the Ex. Summary fit on one page, do that.

Under quality of data in the methods section: Discuss representativeness and accuracy in at least two different paragraphs. Remember: representativeness is how well your sample represents the target population. Accuracy is the degree to which the information is “truthful.” There can many reasons for raising suspicious about truthfulness of data including unclear questions, lying, sloppy record-keeping. Do not be afraid to talk about the poor quality of data collected. Do not use conclusive statements.

Accuracy deals with truthRepresentativeness deals with whether your sample reflects the target population

Page 8: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final Reports

Footers-Begin footers on the introduction page. To do this, insert a section break. (At the end of the exec. summary, go to insert, break, and select next page under section break types) Then make your footer on the introduction page. At the end of the footer type the word “Page”, and then click insert page number on the footer toolbar.Footers in the appendix-Should be the same as the rest of the paper, but the page numbers in the appendix should be the roman numeral of the appendix, and then the page number within that appendix. If appendix II is data frequencies, and I am on the third page of data frequencies, the footer should end with “Appendix II-3”

Page 9: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final ReportsPercentages in findings--Don't use decimals in percents. If it would round to zero, say <1%. Additionally, if the %s on the bars do not add to 100% due to rounding, include that as a comment. When you are working with a scale under 10, use one decimal.

Single space within paragraphs and double space between each paragraph. Don’t indent. Do not write in the first person anywhere in your report.

Utilize: Don’t use that word for the rest of your life.

Don’t use first person

Don’t use assess or evaluate

Page 10: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final Reports

To Rank or Not to Rank in Bar Graphs-If the category on the x-axis of a graph is nominal, such as race or gender, the bars should be descending in height. If the variable is ordinal, such as age or how much the respondent agrees with something, they should stay in order of the variable (very dissatisfied at one end, very satisfied at the other end). One exception is yes/no which should appear in that order.

Page 11: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Writing finding statements for ordinal bar graphs-If you combine categories in an ordinal bar graph to have your finding over 50%, the categories should be in the same order as on your graph.

65% of people say they are very dissatisfied or dissatisfied. 65% of people say they are satisfied or very satisfied

DO’S and DON’T’S for 315 Final Reports

Page 12: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final ReportsGraphing guidelines: Always make column graphs. If there are more than 6 bars, use the horizontal bar graph. No pie charts. No color, no gridlines, no legends. Put data values at the top of each column. Pay attention to labeling. The bar’s percentages should equal 100% unless the respondent had the choice of circling more than one answer (also in that case, be sure to not include in the sample the respondents that did not choose any answer). Do not include “Don’t Know, NA, Other” in the graphs and sample number unless they provide meaningful information in the graph. Include those numbers in the comment section along with open ended answers.

Page 13: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final ReportsGraphing guidelines continued: The y-axis in your charts should always start at 0. Bars or column graphs that do not begin at 0 or have inconsistent intervals can be misleading http://www.tylervigen.com/

Page 14: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Which do you use in your findings?

X% of respondents said they are satisfied with XYZ.

OR

X% of respondents were satisfied with XYZ.

Page 15: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Aggregating Information

PAY ATTENTION TO THIS in order to decide if you will use averages in your findings. Even if you don’t get to do this in your rough draft, write a note saying you will.

Page 16: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

DO’S and DON’T’S for 315 Final ReportsCollapse graphs wherever possible. How would you collapse the graphs below?

7%3% 3%

40%47%

0%5%

10%15%20%25%30%35%40%45%50%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondents' Satisfaction with Home HeadQuarters' Ability to Keep Them Informed During the Lending Process

n=76

5% 3%7%

38%

47%

0%5%

10%15%20%25%30%35%40%45%50%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondents' Satisfaction with the Amount of Time Between Completing the Application and Closing

n=76

5% 1% 4%

25%

64%

0%10%20%30%40%50%60%70%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondent Satisfaction with the Affordability and Terms of Interest Rates and Loans

n=76

7%1% 4%

24%

61%

0%10%20%30%40%50%60%70%

Very Dissatisfied

Dissatisfied Neutral Satisfied Very SatisfiedPer

cen

t of

Res

pon

den

ts

Satisfaction

Respondents' Satisfaction with the Knowledge Level of the Lending Staff

n=74

Page 17: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Collapsing Graphs

Source: Data collected for Home HeadQuarters by Kathleen Ready, Community Link Report, Syracuse University, 2008.

Comment: Satisfaction ratings were on a scale from 1 to 5 with 1 being “Very Dissatisfied”, 2 being “Dissatisfied”, 3 being “Neutral”, 4 being “Satisfied”, and 5 being “Very Satisfied”. The above finding is based on survey questions 4-7. See Appendix II for frequencies. See Appendix III for original bar graphs.

1. Respondents said they were most satisfied with Home HeadQuarters’s affordability and terms of interest rates and loans (4.4).

Page 18: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

When making your graphs…

Use a different worksheet for each graph you make (the tabs at the bottom of the Excel page).

When you need to go back and make changes to your graphs (and trust us, you will need to), it will be much easier.

Page 19: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

RemindersDue next week:

Rough Draft

Page 20: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Graphing Exercise In Your Threesome

Working in groups you will:Complete each question in the exercise.THE ANSWERS MUST BE PERFECTLY FORMATTED FINDINGSGet approval from Coplin, Matt, Ashley or Amanda before moving on to the next questionFollow sample finding format in guide

Everyone will work in MaxPalOne group member must log onto a computer in MAXPAL (preferably the one with money on their printing quota)

Page 21: Class 7 Please pick up Final Report Do’s and Don’ts and training outline at the front table

Groups for ExerciseGROUP 1 GROUP 2 GROUP 3 GROUP 4 GROUP 5

Nicole Inskeep Brittany D. Steve BensonZach Philips Ishrat Momin

Reagan M. Mayara Martinez Melanie K. Jingcong Yao Aysha Seedat

Jesper Richard Saylor Philip Ahn Boris Gresely Ariella Davis

GROUP 6 GROUP 7 GROUP 8 GROUP 9

Tevin Martin Ejona Murataj Elizabeth M. Daniela LopezBrooke Ross Connor Wilson Michelle S. Marisa R.Jack K. Sarah Feiner Ben Choe Rebecca Z.