civil service competancy- cadidate pack
TRANSCRIPT
-
8/9/2019 Civil Service Competancy- Cadidate Pack
1/28
Department for
Communities and LocalGovernment
EO Recruitment CandidatePack
February 2015
-
8/9/2019 Civil Service Competancy- Cadidate Pack
2/28
About the Department
Our job is to create great places to live and work, and give morepower to local people to shape what happens in their area. Our
work is focused on four main areas:
• Helping people to have a home of their own• Supporting businesses to grow and create jobs• Better local services for people• Supporting stronger communities where people feel they
belong
What we do matters
2
-
8/9/2019 Civil Service Competancy- Cadidate Pack
3/28
Our Reputation and Results:
We have a reputation for being the department that gets things done.
We achieve our results through strong and effective leadership and staff who are
known for their
- !nowledge"- #$pertise"- %rofessionalism"- Focus"- &esilience"- 'elf(reliance"- )rive for change"
- *ommitment to continually improve
Most of all, we work collaboratively as a single team with a common aim
+
-
8/9/2019 Civil Service Competancy- Cadidate Pack
4/28
Our Core Aims:
Creating great places to live and work, and giving morepower to local people to share what happens in their area
e are:
• orking with councils to ensure money is spent wisely ! making
it easier for everyone to see how councils are spending theirmoney"
• #utting the cost of living by supporting councils to free$e #ouncil %a& bills"
• #hanging the way services are run ! so that people get a servicesuited to them, and so are not passed around between di'erentorganisations"
• O'ering new powers for people to make decisions about theirlocal area ! for e&le to save local shops and pubs and toveto big #ouncil %a& rises"
• %urning around the lives of families with long(standing comple&
problems costing the ta&payer billions every year ! cuttingcrime, getting children back into school and helping people into
,
-
8/9/2019 Civil Service Competancy- Cadidate Pack
5/28
Our Core Aims:
!elping people to have a home of their own Ever"oneneeds the securit" and sta#ilit" of a decent, a$orda#lehome %nd more people who aspire to own their ownhome should have the opportunit" to do so
e are:
• )etting Britain building again and investing in new homes"
• *i&ing the broken housing market"
• Helping hard(working people get the home they want.
5
-
8/9/2019 Civil Service Competancy- Cadidate Pack
6/28
Our Core Aims:
&upporting #usinesses to grow and create 'o#s We needthriving #usinesses for people and places to prosper
e are:
• #utting red tape for businesses, especially in the planningsystem"
• +eeping business rates down for all businesses and o'eringdiscounts to small businesses to help them grow"
• orking with town centres, cities and local areas to attract
new businesses and create jobs.
-
-
8/9/2019 Civil Service Competancy- Cadidate Pack
7/28
Our Core Aims:
&upporting strong communities where people feel the"#elong Ever"one has the right to feel safe and at ease inthe place where the" live
e are:
• romoting opportunities to learn the -nglish language"• arking important national occasions which are part of our
common heritage"
• Supporting shared activities which bring people together ! fore&le through music, food or local community events"
•
%ackling e&tremism wherever it occurs.
/nd across all of these areas, we help local communities to dealwith emergencies such as 0ooding, and ensure that people andplaces have the support they need to get back on their feet.
-
8/9/2019 Civil Service Competancy- Cadidate Pack
8/28
(etter Department)
1#2)3s Better 1epartment programme is enabling us tobecome the organisation we want to be, putting us in aposition where we can deliver our business priorities inthe right way. %he vision for the 1epartment is set out inour blueprint and values.
/
-
8/9/2019 Civil Service Competancy- Cadidate Pack
9/28
Our (lueprint for Change)
-
8/9/2019 Civil Service Competancy- Cadidate Pack
10/28
DC! "alues:
• e are enthusiastic, energetic and creative
• e act professionally, work across boundaries and
deliver for the )overnment of the day
• e continually strive to be better and to improve
• e choose to work here and want to be part of one 1#2)
10
-
8/9/2019 Civil Service Competancy- Cadidate Pack
11/28
Civil #ervice "alues
#ivil Service 4alues:
- Honesty
- 5ntegrity- 5mpartiality and- Objectivity
#ivil servants must be, and be seen to be, honest and impartialin the e&ercise of their duties. %hey must not allow their
judgement or integrity to be compromised in fact or byreasonable implication.
#ivil Service anagement #ode 6une 7899
11
-
8/9/2019 Civil Service Competancy- Cadidate Pack
12/28
-
8/9/2019 Civil Service Competancy- Cadidate Pack
13/28
%ppl"ing for aDCLG *acanc"
-
8/9/2019 Civil Service Competancy- Cadidate Pack
14/28
-
8/9/2019 Civil Service Competancy- Cadidate Pack
15/28
Competencies for the )osts:
here are si$ essential competencies for the posts. hese are
#eeing the *ig )icture4 including
• Focus on the overall goal and intent of what they are trying to achieve4 not 7ust the task
• ake an active interest in e$panding the knowledge of areas related to own role
Making +ffective Decisions4 including
• )emonstrate accountability and make unbiased decisions• #$amine comple$ information and obtain further information to make accurate decisions• #$plaini clearly4 verbally and in writing4 how a decision has been reached• 8onitor the storage of critical data and customer information to support decision making and
conduct regular reviews to ensure it is stored accurately4 confidentially and responsibly
15
-
8/9/2019 Civil Service Competancy- Cadidate Pack
16/28
Competencies for the )ost cont-d.
Collaborating and )artnering4 including
• *hange own ways of working to facilitate collaboration for the benefit of the team9s work• &eadily identify opportunities to share knowledge4 information and learn and make progress by
working with colleagues• %roactively seek information4 resources and support from others outside own immediate team in
order to help achieve results
eading and Communicating4 including
• #$press ideas effectively4 both orally and in writing4 and with sensitivity and respect for others• *onfidently handle challenging conversations or interviews
1-
-
8/9/2019 Civil Service Competancy- Cadidate Pack
17/28
Competencies for the )ost cont-d.
Delivering "alue for Money4 including
• 8anage information and financial data so that it is accurate4 easily located and reusable• 8onitor resources against plans and budgets4 identify and flag up variances
Managing a /uality #ervice4 including
• #nsure that levels of service are maintained : flag up risks or concerns in order to meet customer
re3uirements• %romote adherence to relevant policies4 procedures4 regulations and legislation4 including e3uality
and diversity and health and safety
1
-
8/9/2019 Civil Service Competancy- Cadidate Pack
18/28
)reparing an application:
;ou must show4 through the application4 assessment and interview process4 that youhave the appropriate level of knowledge and breadth of e$perience for the post.
;ou are asked to submit an application that sets out why you are suitable for the post.
t is suggested that you use the essential competency headings as your guide.
9 not >we9?.
;ou are advised to use the #$AR model
- #ituation =what was the setting and conditions4 and what was your role?- $ask =what specifically needed to be done : when4 why4 etc.?- Action =what did you do : in terms of your own contribution and ensuring the
contribution of others4 @ow you did it and why?- Result =What the outcome was and how you contributed to it : what difference did
you make?
1/
-
8/9/2019 Civil Service Competancy- Cadidate Pack
19/28
0our Application 1 2ey )oints:
he application form is your first opportunity to say why you9d be the best person for the
7ob.
t is a competition so you really need to ensure that you give your best and strongest
competency(based e$amples to reflect what is re3uired.
;our e$amples don9t need to be employment(based. hey could be taken from
collegeuniversity e$periences or from activities you have been or are currently involved
in such as voluntary work or work e$perience.
8ake it as easy as possible for the sift panel to assess your suitability for the 7ob. his
means thinking about the relevance of your e$amples and how you set them out in your
application form.
%ailure to provide good evidence will not get you through a sift or an interview
1
-
8/9/2019 Civil Service Competancy- Cadidate Pack
20/28
)reparing an Application 1 0our Checklist:
@ave you given yourself enough time to put together a well thought out applicationformA
@ave you reviewed the vacancy information carefully so you have a clear
understanding of the rolesA @ave you got a copy of the competency framework handy whilst you are putting your
e$amples togetherA
@ave you chosen your most powerful and relevant e$amplesA @ave you included the result and described your contributionimpact in each
e$ampleA )id you draft first then refineA @ave you avoided 7argon =assume that the sift panel will have no knowledge of the
situation you are referring to?A @ave you checked for spelling and typosA
@ave you used the past tense4 >9 and not >we9 and active language such as >organised94 9 accomplished94 > calculated94 etc.
@ave you put yourself in the Bacancy 8anager9s shoes and read your application
through from their perspective before submittingA
3f the answer to each of these 4uestion is 5-yes- 6 7ell Done
20
-
8/9/2019 Civil Service Competancy- Cadidate Pack
21/28
$he Assessment:
f you have achieved the re3uired mark set by the sift panel you will be invited to attend
the ne$t stage of the selection process which is the assessment e$ercise.
he assessment4 which will take place on the same day as the interview4 is an e$ercise
designed to test some of the essential competencies for the grade and the roles.
*andidates invited to the assessment will be asked to undertake a written test usinginformation provided on the day and using a )*CD provided laptop.
he actual assessment will take up to an hour =-0 minutes will be given? but an additional
half hour will be available to cover an introduction to the assessment and time at the end
to save work and be escorted to the interview.
here is no preparation re3uired for this e$ercise ahead of the day.
*andidates re3uiring particular assistance =reasonable ad7ustment? must give advance
notice
21
-
8/9/2019 Civil Service Competancy- Cadidate Pack
22/28
$he 3nterview:
Following the assessment e$ercise candidates will be re3uired to undertake a competency
based interview.
he purpose of the interview is to test suitability for the re3uirements of the role and grade. t
gives all candidates an opportunity to e$press their views and present their evidence
;ou need to prepare well for a good interview : %ail to prepare, prepare to fail
he interview will be based on the competencies that were defined in the vacancy
advertisement and will last appro$imately ,5 minutes.
)on9t be put off by the panel making notes. t9s important that they make a record of your
answers so that they are able to score you at the end of the interview and provide feedback
at the end of the process. his feedback will be provided via the *ivil 'ervice 6obsite.
he interview4 combined with the assessment e$ercise4 will inform the panel which candidate
is right for the 7ob based on their merit. he 7ob will be offered to the person who would do it
best.
*andidates re3uiring particular assistance =reasonable ad7ustment? must give advance
notice22
-
8/9/2019 Civil Service Competancy- Cadidate Pack
23/28
%eedback:
)*CD uses the on(line *ivil 'ervice 6ob 'ite to advertise vacancies across the civil
service and e$ternally and manage the recruitment process.
Feedback will not be provided following the sift. @owever4 candidates will receivefeedback on their assessment and interview performance via the on(line system.
his information can be used to support future applications.
2+
-
8/9/2019 Civil Service Competancy- Cadidate Pack
24/28
)reparing for an 3nterview 1 0our Checklist
&ead through your application form to refresh your memory of the evidence you
provided hink about how you might e$pand on the e$amples for the interview hink about other strong e$amples you could use Errange a practice interview with people your trust =friends4 colleagues4 current
manager4 etc? ( practice makes perfect &esearch the business 8ake sure you know where the interview is taking place and how to get there Errive 15 minutes early 8ake sure you take along all re3uested ) documents hink about what to wear4 your posture and your non(verbal behaviour
&emember4 it9s not about being good enough for the 7ob4 it9s being the bestcandidate for the 7ob : interviews are competitions &emember that pretty much everyone feels the same about interviews : they
make you nervous" know what works best for you in terms of calming your nerves.
2,
-
8/9/2019 Civil Service Competancy- Cadidate Pack
25/28
#ecurity Clearance
Ell new recruits to the department must meet certain security standards. Ell offers of employment
are conditional on successful completion of security clearance.
he following conditions will affect your security clearance and therefore may affect your eligibility
for our vacancies
• *riminal record f you have criminal records• ationality and mmigration status %articularly relevant if there are specific nationality and
residency re3uirements for the advertised role.• Eddress @istory f you have lived at numerous addresses in the
and for 5 years or more for higher security roles.• #mployment @istory f you have had multiple employers in the last 5 years.• *redit &eference *heck f there are any financial concerns that could lead to potential
vulnerability. he credit reference check is made to assess the financial state of the individual
being vetted.• Gthers factors Essociated with4 or have or lived in areas associated with organisations
seeking to disrupt the government or have family who have associated with4 organisations
andor individuals known to security services e.g. orthern reland.
)lease double1click the embedded document on the right 1 5DC!
notes on security clearance- 6 for more information(25
.icrosoft ord
1ocument
-
8/9/2019 Civil Service Competancy- Cadidate Pack
26/28
Additional Advice
f you are unsure about any part of the process you should4 in the first instance4 contactone of the named people on the vacancy advertisement =Engie Dobin at
Engie.DobinHcommunities.gsi.gov.uk and !ate Ebbott at
kate.abbottHcommunities.gsi.gov.uk?. @owever4 you can also direct 3uestions to the
)*CD @uman &esources 'hared 'ervice at @&'haredservicesHcommunities.gsi.gov.uk
*andidates can appeal at any stage of the recruitment process if they believe there has
been
• E procedural irregularity• En infringement of the *ivil 'ervice e3ual opportunities policy• #$ceptional circumstances which were not notified to the interview panel which might
have affected performance on the day
t is important to note that these are appeals about the process not the decision.
n the first instance4 an appeal should be directed to the )*CD @uman &esources
&ecruitment eam at recruitmentHcommunities.gsi.gov.uk.
2-
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
-
8/9/2019 Civil Service Competancy- Cadidate Pack
27/28
Additional Advice
Duarantee nterview 'cheme
)*CD operates the Duaranteed nterview 'cheme =D'? which sees all D'
applicants meeting the minimum standard at sift being invited to interview.
f applicants who consider themselves as having a disability meet the minimumcriteria for the post4 they secure an interview automatically.
2
-
8/9/2019 Civil Service Competancy- Cadidate Pack
28/28
Good Luck+
2/