ciu migration core non engineering step by step procedure
DESCRIPTION
Migration Core Non Engineering Step by Step ProcedureTRANSCRIPT
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
Core Infrastructure Upgrade (CIU) Migration- Core, Non-Engineering Step by Step
ProcedureStep by Step Procedure
End User Experience Team
2/21/2014
Version 1.0
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 1 | P a g e
Purpose
The purpose of this document is to guide the individual performing the CIU migration process to follow
detailed steps to migrate a Cameron owned computer from the CCC to the CAM domain. Please note
that these instructions are to be used for migrating CIU-ready computers only.
ScopeThis procedure is to be used by individuals who are responsible for migrating computers as part of the
CIU project. These individuals can be Site Coordinators, Site Leads, Remote Site Support Administrators
or members of the CIU migration team, etc. in all the different Cameron global regions.
Current computers in scope includes
Laptops (Includes workstations and multi-user configurations) Desktops (Includes workstations and multi-user configurations)
Important:Please note that the actual CIU migration process at the time of this writing may deviate
from the steps listed below. If you encounter an issue as you perform the steps, please consult the
Troubleshooting documents folder to either perform a fix or a workaround to address the problem. If
the issue is not currently documented, please (1) submit an incident ticket classified as a CIU issue and
assign it to the Technical SupportCIU Supportteam so it can be addressed properly and (2) e-mail the
owner of this document so the issue can be documented once a fix or workaround has been identified.
Trigger EventsThis procedure is triggered when a Cameron owned computer needs to be migrated from the CCC to the
CAM domain as part of the CIU project.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 2 | P a g e
CIU Migration Checklist - Printout
MIGRATION INFORMATION
Computer Name
User Name
Cube / Room
Technician
Migration Date
Comments / Notes
USER PREPARATION CHECKLIST COMMENTS / NOTES
Run VB scripts and verify SCCMclient for CAM.CORP is installed 1 week prior to migration
Extract user data from SCCM 1 week prior to migration
Compile and analyze user data 1 week prior to migration
Generate user list to migrate 1 week prior to migration
Generate schedule for user migration 1 week prior to migration
Contact end users 1 week prior to migration
Add PC to migrating site AD group CIU Migration-Groups-
Computers-SG-MIGRATE-XXX-CCC-Computers
Day of migration, before RunBook
Add user to AD group CAMERON-Groups-Security-Location
Groups-Site-SG-LOC-SITE-XXX-Users
Day of migration, before RunBook
Verify PC is connected to direct power and turned ON Day of migration
Verify PC is connected to the fastest LAN connection available Day of migration
Last check that computer is in the SCCMcollection group Day of migration
Push RunBook 3 hours prior to migration
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 3 | P a g e
PRE-MIGRATION CHECKLIST COMMENTS / NOTES
Reset user passwords, CCC & CAM to Welcome1
Disable hibernate/sleep mode
Verify PC is connected to gigabit network phone wall jack
Disable wireless (Wi-Fi) adapter
Uncheck "Allow the computer to turn off this device to save
power" in the Power Management tab
Remove C:\StateStore if the directory exists on the computer
Search and move allPSTs to C:\PST\
Disconnect PSTs in Outlook
Move all user data to My Documentsfolder
Verify keyboard and mouse are present
Remove ALL external devices (Ex. External USB drive)
Close ALL running programs, including Lyncand Outlook
Note taken for user network drives
Note taken for user printers
Re-Run VB scripts on \\camclysm02\drivesandprinters$\Scripts
Run batch file script (*.bat) on
\\camclysm02\drivesandprinters$\Scripts\Profile
Run Software Center CCCpackage
POST-MIGRATION CHECKLIST COMMENTS / NOTES
LOGON CHECKS
Logon Successfully to CAM.CORPdomain
Prompted to Reset Password (Cancel out for now)
NETWORK DRIVE CHECKS
Verify mapping of all drives
Home drive (H:) present
Access/Open files on the home drive
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 4 | P a g e
Creation of new file on home drive successful
OUTLOOK/EXCHANGE CHECKS COMMENTS / NOTES
Open Outlookand send an email
Confirm access to any shared mailboxes
Confirm send as, send on behalf of, etc.
Confirm ALL PSTfiles are in C:\PST\
Reconnect PSTfiles in Outlook
Clear Outlook Auto-Complete List. Go to File-Options-Mail, scroll
down and click Empty Auto-Complete List button
This will clear Outlook cached addresses
Download Outlook Address Book. Go to File-Account Settings-Download Address Book-Uncheck tickbox then click OK
LYNC CHECKS
Logon to LyncSuccessful
Start a chat and send a message
Confirm that the contact list populates
Test video chat
SHAREPOINT CHECKS
Internet Explorerhomepage is set correctly to intranet.c-a-m.com
Open a file from SharePointTeam Site
Open a file from SharePointMy Site
Verify all My Information links are present on Cameron home page
Verify all Favorites have been restored
Verify all default Cameron Favorites are present
FEP/SCEP ANTI-VIRUS AND SHARED DRIVE CHECKS
Open FEPand ensure virus definitions are less than 2 days old
Open existing file on shared drive
Creation of new file on shared drive
APPLICATION CHECKS
Users applications allpresent
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 5 | P a g e
Applications open successfully
APPLICATION CHECKS - CONTINUED COMMENTS / NOTES
Verify for each application used, Example: ServiceNow, Jive, Citrix,
ESS, SAP, Apptricity, Travel, CareerFlow, SkillSoft, etc. Note:For
externally hosted applications, it may take 24 hours before new ID is
synchronized
PRINTING CHECKS
Verify networkprinters are connected
Add localprinter
Print test page
FOLDER REDIRECTION CHECKS
Confirm local Documents is hosted on a server
WI-FI AND VPN CONNECTION CHECKS
Connection to Camerons internal wireless network(Wi-Fi)
Add prefix cam\ to VPNlogin ID
WINDOWS FIREWALL CHECKS
Ensure firewall automatically started
TIMEZONE CHECKS
Verify Time Zonesetting and adjust as needed
PHONE CONNECTION CHECKS
Gigabit switch plugged back in phone
MOBILE DEVICE CHECKS
Update e-mail settings on mobile device
Ensure mobile device can connect to the Wi-Finetwork
USER HANDOFF CHECKLIST COMMENTS / NOTES
Check mobile devices, wireless connectivity and email are functional
Complete End-User Check sheet
Turn over PC to end user
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 6 | P a g e
Visit with end user to resolve any issues
** END OF CHECKLIST **
Work Instruction
PART I: USER PREPARATION and MIGRATION
1. Open Active Directory (AD) with your Administrator user account.Make sure the user is in the correct AD group.
Cameron >Groups>Security>Location Groups>Site. Select the site the user belongs to.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 7 | P a g e
2. Add the old computer name to the correct AD group.CIU Migration>Groups>Computers.
Double click on the location the user belongs to.
3. This will open another screen. On this screen, select the Memberstab and select Add.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 8 | P a g e
Click on the Object Typesbutton.
4. Check the box for Computers then clicktheOK button.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 9 | P a g e
5. Select the Locationsbutton. Select ccc.coopcam.com then click on the OK button.
6. Type the computer name into the field below, select Check Namesthen click on the OK button.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 10 | P a g e
7. Click on the OKbutton and close AD.
8. Open the Orchestration Console with your Administrator account in Internet Explorer byclicking on this link -
http://htnpscor01vm.cam.corp:82/#/RunbooksPage$FolderId=00000000-0000-0000-0000-
000000000000&RunbookInstanceId=&TabId=1&Filter=
http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter=http://htnpscor01vm.cam.corp:82/#/RunbooksPage%24FolderId=00000000-0000-0000-0000-000000000000%26RunbookInstanceId=%26TabId=1%26Filter= -
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 11 | P a g e
9. Select the Runbookstab then click on Start Runbookon the right hand side. Where it says Valuetype in the computer name. Select an available Runbook from the lower box then select the
arrow in the center to move the Runbook to the right hand side. Finally, click on Start.
10.Allow some time for the machine to receive the 2012 SCCM Clientand the advertised package.11.Reset the user password on both CCC and CAM domains to Welcome1.12.Log into the users machine, open the thumb drive provided to you with the script files.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 12 | P a g e
Launch the MappedDriversAndPrintersV2.vbsand the GetNetworkUsers.batscript files by
double clicking on the 2 files.
13.Open the NetworkUsers.txtfile and verify the user ID of the machine you are migrating.
14.Find all user PST files and move them to the C:\PST\folder. To do this in Windows Explorer youneed to select on the left hand side the root of C: (OSDisk (C:))then put *.pstin the top right
hand side of the search box and hit Enteron the keyboard.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 13 | P a g e
15.Once it has finished searching, you will need to create a new folder on the root of C:\ called C:\PST\then move all the PST files to this new folder.
16.Open Control Panelthen double click onPower Options.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 14 | P a g e
17.Select Change plan settings.
18.Change all the field settings to Neverand select Save changes.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 15 | P a g e
19.Select the back button to go back to the Control Panel anddouble click on Network and SharingCenter.
20.On the left hand side, select Change adapter settings, right click on Wireless NetworkConnectionand then select Disable.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 16 | P a g e
21.Double click on Local Area Connectionand click on the Properties button.
22.Click on the Configurebutton.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 17 | P a g e
23.Select the Power Managementtab. Uncheck the Allow the computer to turn off this device tosave power and click on the OK button. You can now close all windows.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 18 | P a g e
24.Click on the arrow at the bottom right of the task bar to show hidden icons. Right click on theicon for Lyncand other applications to close them out.
25.Click on Startand launch Software Center 2012.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 19 | P a g e
26.You should now see the Windows 7 SP1 x64ccc Domain Migration Package available. Checkthe box on the left hand side and click on the INSTALL SELECTEDbutton.
27.Finally, click on INSTALL OPERATING SYSTEM.
*Note: The migration process will initiate and you can move on to the next workstation.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 20 | P a g e
28.This concludes the first part of the CIU migration procedure. The computer will reboot andinstall the software. Note: The installation will typically take from1 to 5 hours to complete and
the length of time will vary from machine to machine. This is usually dependent on the amount
of data and type of workstation.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 21 | P a g e
MONITORING SITE MIGRATIONS
NOTE:You can monitor the site migrations by using the following website:
http://htnpmdt01vm.cam.corp/CDMonitoring/Deployment
The CDMonitoring website contains a live up to date status of all desktop deployments. Clicking the show details button will display more information about the current deployment. Green indicates a 100% successful deployment and red indicates a failed deployment. After selecting the show details button, a popup window will be displayed showing the live
status of the selected deployment. You can use the Details, Events, Variables and Task Sequence tab for more information. The report can be customized by adding additional columns from the column header menu
http://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deploymenthttp://htnpmdt01vm.cam.corp/CDMonitoring/Deployment -
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 22 | P a g e
Selecting the Task Sequence tab will show the exact step that is being executed.
Hovering over a step will also display the event messages for that step
The details tab contains the information required to connect remotely using Microsoft DaRT
Notes: Items to keep in mind
It is important to know that the workstation migration is directly coupled with the employeeaccount migration.
From the time the migration starts it can take up a minimum of 30 minutes and maximum of 90minutes for the employees account to migrate.
FIM executes every hour on the hour and takes approximately 30 minutes to complete.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 23 | P a g e
PART II: POST MIGRATION
1. Once the windows installation has completed on the computer, logon to the machine with thepassword Welcome1.
2. You will notice that Internet Explorer opens to a Forefront Identity Manager window. You canclose this window.
3. Open Microsoft Outlook and remap all the PSTfiles you moved to c:\PST\. Click on the Closebutton once you have added all the PSTfiles. Verify all shared calendars and shared mailboxes.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 24 | P a g e
4. In Microsoft Outlook, click on Filein the upper left hand corner then select Options. Select Mailon the left hand side scroll down and select Empty Auto-Complete List. Click on the OK button.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 25 | P a g e
5. Send an email from the users Outlook account to the user to verify they are able to receiveemail.
6. Verify that the printer and drive mappings are present using theMappedPrintersandDrivesV2.vbsoutput file located in the users Documents folder.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 26 | P a g e
7. While you have Windows Exploreropen, right click on Documentsand verify the folderredirection.
8. Next verify the user home page it set to Cameron Intranethomepage.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 27 | P a g e
9. On the home page, verify the user has the My Information section located on the lower righthand side of the webpage.
10.Click on the arrow at the bottom right on the taskbar to show hidden icons. Right click onEndPoint Encryptionand verify the spyware definitions are up to date.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 28 | P a g e
11.Open Control Paneland double click Windows Firewallto verify the firewall is on.
12.Click on the time in the lower right hand corner of the task bar.
-
5/21/2018 CIU Migration Core Non Engineering Step by Step Procedure
http:///reader/full/ciu-migration-core-non-engineering-step-by-step-procedur
END USER EXPERIENCE
__________________________________________________________
Document Name: CIU Migration Step by Step Procedure.docx
Owner: Nino Lansang
Issue Date: January 21, 2014
Content Author: Mark Hammonds, Nino Lansang 29 | P a g e
13.Select Change Time Zone select the correct time zone for your region and click on the OKbutton. Close the Date and Timewindow.
14.Unplug the direct LAN cable and plug it back into the phone.*Next step is for LAPTOPS ONLY
15.Make sure the wireless adapter connects to the wireless network and then open CiscoAnyConnect VPN Client. For the user name, enter CAM/UserIDaccount details and the users
password then click on the Connect button.
16.Once the VPN client connects successfully to the Cameron network, plug the LAN connectionback into the PC and reboot. You can now hand off the PC back to the end user.
**End of Procedure**
References and Supporting MaterialsTroubleshooting documents can be found here -TROUBLESHOOTING.
http://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7dhttp://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7dhttp://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7dhttp://pwa.c-a-m.com/ITPWA/PRJ0010251%20Maximus/Team%20Documents/Forms/AllItems.aspx?RootFolder=%2fITPWA%2fPRJ0010251%20Maximus%2fTeam%20Documents%2f2014%2fCIU%20Project%20Documentation%2fTroubleshooting&FolderCTID=&View=%7bE268714F%2d93BF%2d4F60%2d8409%2d66CACC8FAC61%7d