city of santa monica essential functions job analysis ... · 12/15/2010 · daily basis; seldom =...

City of Santa Monica Motor Coach Operator Training Coordinator October, 2015

Essential Functions Job Analysis © Shaw HR Consulting, Inc

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CITY OF SANTA MONICA 1685 MAIN STREET, SANTA MONICA, CA 90401

ESSENTIAL FUNCTIONS JOB ANALYSIS

Frequency Definitions: Never = Does not occur ever, or may not ever occur for some incumbent; Infrequent = May occur, but not on a daily basis; Seldom = Occurs less than 30 minutes per shift; Occasional = Occurs 31 minutes to 2.5 hours per shift; Frequent = Occurs 2.6 to 5.5 hours per shift; Continuous = Occurs more than 5.6 hours per shift

Introduction An essential functions job analysis (EFJA) describes the classification/position and not the work of an individual person. It is a critical tool to use when determining if or how a candidate’s or employee’s work restrictions may impact the traditional physical/mental/emotional demands of the position. The EFJA assists the parties to determine where discussions relating to reasonable accommodation need to begin. It is intended to be a straightforward document providing the reader with the following: 1) core purpose for the position, 2) essential functions which are critical or fundamental to the successful performance of the position, 3) work environment and conditions where the essential functions are performed, 4) listing of skills and abilities that an individual must possess to perform the essential functions, and 5) the mental and emotional demands required to successfully perform the essential functions. EFJAs are also key documents to provide to physicians to ensure that they understand the position and can identify specific work restrictions or activities that may not be safe for an individual to perform.

JOB TITLE DEPARTMENT MOTOR COACH OPERATOR TRAINING COORDINATOR BIG BLUE BUS – TRANSIT SERVICES

I. Classification/Position Summary: Trains, coordinates, supervises, and evaluates Motor Coach Operator training programs and Motor Coach Operator Trainee training evaluations.

Type of Employment / Hours

Assigned Full time; Hourly

Operating Hours Class time is typically 7:00 a.m. to 4:00 p.m.; operating hours for bus route training may be any shift of bus operation

Days of the Week Typically Monday to Friday; work can be assigned on all bus service days during route service training, Sunday through Saturday

Overtime /Holidays Required Yes; as assigned and pre-approved

Paid / Unpaid Breaks Two paid 15-minute breaks and one unpaid 60-minute meal break taken at assigned times; although times may vary depending on training activities

Work Pace / Pressure Slow to Medium Pace / Low to Medium Pressure

Position represented by a Collective Bargaining Agreement?

Yes; Municipal Employees Association

NOTES: Job description revisions: Personnel Board 7/26/07 (rev.); 9/23/04 (rev.); 6/5/01. It was clarified in interviews that incumbent does not need to attain School Pupil Activity Certificate (SPAB) as indicated in the job description. Verification of Transit Training (VTT) certificate is required for position. Incumbent trains and works under the Supervision of the Transit Safety and Training Manager.



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II. Essential Functions of Classification/Positions: Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The following functions have been determined to be essential only after carefully evaluating them and determining: the function is the primary reason for which the position was established; removing the function would fundamentally change the position, or eliminate the need for the position; there is a lack of qualified employees available to perform such a function; and for some functions, there are severe consequences if the position is not required to perform the function and the function requires specialized expertise. Essential Functions will be reviewed for each incumbent and the above criteria will be evaluated to ensure that a particular function remains essential for a particular candidate or employee in need of accommodation.

Essential Job Functions and Duties Actual assignment hours may vary. This document is based on an 8-hour day and working a 40 hour per week schedule.

# Description of Essential Function Percent of Shift / Notes

1

SUPERVISORY DUTIES: Supervises and coordinates Motor Coach Operator training and instruction; supervises line instructor professional development training; supervises and coordinates Motor Coach Operator Trainee and line instructor evaluations; supervises, conducts and evaluates performance and content of line instructor training delivery; supervises the compliance with state and federal driver training and certification regulations and maintenance of required records; performs other related duties, as assigned. It was clarified in interviews that incumbent provides work direction, guidance and scheduling to all Motor Coach Operator Trainees workers and Line Instructors; develops, schedules and instructs 6-week training classes for new drivers and classes for maintaining current driving certificates; interviews potential new candidates to attend Motor Coach Operator training program; manages absences by realigning staff as needed throughout shift to provide sufficient coverage for training; calls in assistance as required; reports situations that may need disciplinary action to Supervisor; may monitor surveillance cameras to observe motor coach operation. It was further clarified that incumbent ensures proper training of Line Instructors and evaluates performance; provides feedback for areas of improvement; evaluates any adjustments or changes that need to be made to training, approach or teams; reviews training program for accuracy, completeness and compliance with established standards and procedures; ensures safety of training program; maintains knowledge of new motor coach technology, policies and procedures; mentors current Big Blue Bus employees (i.e. Maintenance Workers, Coach Cleaners, etc.) to become Motor Coach Operators.

Up to 100% of the shift, concurrent with all other essential functions



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2

PROGRAM DEVELOPMENT / COORDINATION: Assists in the annual review of existing training programs and develops recommendations for program revisions, as necessary; assesses, plans and develops new Motor Coach Operator training programs; develops bulletins and other informational materials for employees and the public related to Big Blue Bus Motor Coach Operator training programs and activities; performs other related duties, as assigned. It was clarified in interviews that incumbent organizes and coordinates instructional materials, schedules and procedures for the Motor Coach Operator training program; plans and develops program training manual; provides updates as needed to encompass new policies and procedures, new equipment, laws and regulations; maintains computer literacy for software programs to perform essential functions (i.e. Word, Excel, Power Point, Access, Trapeze, Transit Master, Legacy, etc.); drafts bulletins, pamphlets and other informational pieces to support training; provides training for the annual Verification Transit Training (VTT); ensures training program follows all government regulatory practices. It was further clarified that incumbent serves as Administrator for Department of Motor Vehicle (DMV) testing; serves as a third party testing examiner for DMV commercial licenses; maintains certification for the DMV Employer Testing Program; creates new routes and submits to DMV for approval; maintains certification records for the DMV.

Up to 100% of the shift, concurrent with all other essential functions

3

BUS / VEHICLE OPERATION TRAINING: Conducts classroom and behind-the-wheel training for Motor Coach Operator School Pupil Activity Bus (SPAB) certification; performs other related duties, as assigned. It was clarified in interviews that incumbent provides training and demonstration to operate a City bus safely using defensive driving techniques; demonstrates driver seat adjustments, 2-way radio use and brake testing; instructs Trainees in maneuvering bus in open parking lots; teaches assigned schedules and routes; demonstrates and observes Trainees performing stops at designated points to pick up and discharge passengers; teaches traffic laws, and follows department operating practices and procedures and California vehicle code; follows applicable safety rules and regulations; demonstrates proper operation of wheelchair lift and bike rack equipment; observes Trainees in simulating securing wheelchairs. It was further clarified that incumbent instructs Trainees in gradual progression of bus operation throughout a 6 to 7 week period. Training progresses from open parking lots and driving courses to slower streets and learning routes without passengers to conducting a route with a Motor Coach Operator instructor.

Zero to 85% of the shift, concurrent with essential functions #1,2,4,5,6,7,8,10,11,12



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4 CLASSROOM INSTRUCTION: Conducts classroom and behind-the-wheel training for Motor Coach Operator School Pupil Activity Bus (SPAB) certification; performs other related duties, as assigned. It was clarified in interviews that incumbent instructs in aspects to safe and proper bus driving prior to training to drive the vehicle; teaches policies and procedures, basic to advanced maneuvering the of bus, freeway driving, lane changing, fair box operation, radio system, pre trip exams, turning the bus and using mirrors, advanced maneuvers, defensive driving techniques, vehicle orientation, etc.; teaches proper completion of checklists and reports. It was further clarified that incumbent trains in situations an operator may encounter within the scope of bus operation (i.e. disturbing passengers, suspicious packages, etc.); instructs in drug and alcohol training. Incumbent will also conduct training courses for current Motor Coach Operators (i.e. safety procedures, new equipment, updates/changes to procedures, etc.) Clarification was provided that the certification is not provided for School Pupil Activity Bus (SPAB) as indicated in the job description. Incumbent instructs for Verification of Transit Training (VTT) certification.

Zero to 88% of the shift, concurrent with essential functions #1,3,5,6,7,8,9,10,12

5

BUS MAINTENANCE / INSPECTIONS: It was clarified in interviews incumbent teaches all aspects to the pre-trip vehicle inspection; demonstrates checking brakes, windshield wipers, mirrors, tire pressure, bike rack, wheelchair ramp, lights, cleanliness, etc.; instructs Trainees to check for any engine malfunctions and leaks of fuels, oils or fluids; performs inspection of new buses for proper operation (i.e. braking, acceleration, maneuvering, etc.); tests all components of bus operation and assess driving ability; identifies any defects or issues and reports to Maintenance department or Supervisor.

Zero to 25% of the shift, concurrent with essential functions #1,3,7,9,10,12

6

FARE COLLECTION INSTRUCTION: It was clarified in interviews that incumbents will instruct on proper farebox operation; teaches operation of bypass lever and slide mechanism; instructs how to input ridership data into computer terminal including passengers receiving discounts, using TAPS cards, monthly passes, cash/coin payments and riding due to a transfer; teaches using transfer tickets and receipts when farebox malfunctions; requesting identification to verify card or discount being used/requested; trains to ensure collection of monies into farebox as well as collecting monies by hand when farebox is inoperable; instructs Trainees to not handle passengers money and to not make change for an overage of fare payments.

Zero to 25% of the shift, concurrent with essential functions #1,3,4,5,7,8,12



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7

COMMUNICATION / COLLABORATION: Establishes and maintains internal and external working relationships to support and enhance Big Blue Bus training and instruction performance; performs other related duties, as assigned. It was clarified in interviews that incumbent communicates with coworkers and staff to develop and provide an effective and efficient motor coach training program; clearly communicates training materials to students and fields questions; conducts procedural communication on 2-way radios; incumbent will be responsible to respond to interruptions from people with questions when operating on an assigned route; addresses and handles issues, complaints and concerns from citizens regarding bus routes; may need to provide route directions around the general area if required; investigates and reports incidences, accidents, issues and conditions to Supervisor. It was further clarified in interviews that incumbent will work with coworkers, the general public, industry professionals, as well as cross functionally with other City employees in the course of work; maintains positive work environment; encourages a team approach; helps provide solutions to remove barriers; maintain positive public relations for the City; appropriately represent the City at all times through words, actions and appearance.

100% of the shift; concurrent with all other essential functions

8

PASSENGER SUPPORT: It was clarified in interviews that incumbent interacts with passengers regarding routes and schedules; teaches Trainees to kneel the bus, when needed, to aid a passenger to board the bus and pulling up parallel to the curb; instructs and demonstrates procedure on how to get out of drivers’ seat to lower and raise the wheelchair ramp and assist passenger securing wheelchair on the bus. Incumbent teaches proper ways to assist with pushing or pulling a wheelchair on or off the bus and providing assistance as needed to support a disabled rider; instructs how to effectively tie down wheelchair to reduce movement during bus operation; teaches how to and policy for assisting passengers with bike rack.

Zero to 10% of the shift; concurrent with essential functions #3,6,7,11,12

9

REPORTS / LOGS / RECORDS: Prepares and maintains training and licensing records and certificates for all Motor Coach Operators; performs other related duties, as assigned. It was clarified in interviews that incumbent teaches and performs preparing various logs, reports and forms, such as detailed accident reports, incident reports, forms for lost articles; writing receipts and transfer slips; demonstrates and completes bus pre-trip visual checklist; logs all training courses completed; complete route training log; writes report for new bus inspection; reviews and writes training manuals, bulletins and pamphlets; completes and maintains DMV examiner testing records for commercial licenses; utilizes City provided email. Incumbent maintains DMV Class B driver’s license.

6% to 88% of the shift, concurrent with essential functions #1,2,3,4,5,7,12,13

10

SAFETY RULES AND REGULATIONS: It was clarified in interviews that incumbent ensures compliance and adherence to safety rules and regulations; observes legal and defensive driving practices; performs evaluations, audits and investigations of bus operation; is responsible to follow all traffic safety rules and procedures; sets up traffic safety cones/triangles when needed; observes traffic around City yard; maintains awareness of pedestrians, drivers, coworkers and others on bus routes; ensures proper maintenance and usage of bus equipment.

100% of the shift; concurrent with all other essential functions



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11

DRIVING: It was clarified in interviews that incumbent typically only drives motor coaches in training and demonstrating during the Motor Coach Operator training program; may serve as backup to a Motor Coach Operator and drive assigned bus routes; maintains same credentials as a driver, with the ability to operate a motor coach up to 60-feet; performs vehicle inspection check before shift if required to drive; travels within and outside City limits (approximately 25 square miles) to perform essential functions of the job if required to fill in. It was further clarified in interviews that incumbent must exhibit solid judgment, regularly and reliably follow all traffic and safety rules, remain nimble and prepared, exhibit good reaction skills and be able to safely and professionally maneuver vehicles within a busy, urban city environment filled with pedestrians, skateboarders, bicyclists, etc.

Up to 12% of the shift, concurrent with essential functions #3,5,7,8,10,11,12 It is noted that incumbent may drive up to 88% of the shift, if on the rare occasion is required to fill in as a Motor Coach Operator

12

EQUIPMENT OPERATION/ MAINTENANCE: It was clarified in interviews that incumbent operates a variety of equipment to perform essential functions; equipment includes but is not limited to two-way radio, computer and peripherals, dispatch computers, digital cameras, video cameras, video camera surveillance playback equipment, tape measures, standard office equipment such as copiers, telephones, printers, calculators, etc.; operates a motor coach. It was further clarified in interviews that incumbent performs visual inspection of bus before operating, including fluid levels, proper operating of lights, doors, mirrors, etc.; reports any damage and/or issues with motor coaches to Maintenance department; picks up debris/trash in vehicle at end of each shift.

94% of the shift, concurrent with all other essential functions

13

MEETINGS / TRAININGS: It was clarified in interviews that incumbent attends quarterly supervisor meetings; quarterly safety meeting; performs meetings of ongoing evaluation and training of drivers/operators; maintains driver certification through Verification of Transit Training (VTT) with annual training requirement; attends and other OSHA-required training and/or Human Resources training as assigned.

2 to 5 hours per month, and as needed or required 8 hours annually for certification

III. No Marginal/Non-essential Job Functions / Duties



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IV. Physical Demands:

Activity Performed

Frequency /Range

Maximum (at one time)

Functions Affected Notes/Examples

Weight Bearing

Standing

Seldom to Continuous

2.5 Hours 1,2,3,4,5,6,7,8,9,10,12,13 Training, performing and demonstrating pre-trip inspections (i.e. checking for leaks, checking security of chairs, emergency hatch, windows); conducting trainings; adjusting destination sign box; observing bus operation standing next to Trainee driver; adjusting driving mirrors; stow/deploy bicycle rack; supervising riders and responding to questions; assisting elderly, disabled, and wheelchair-bound passengers; speaking with Trainees/coworkers; performing DMV examiner training; filing duties; accessing supply closets

Walking

Occasional to Frequent

10 Minutes

1,2,3,4,5,6,7,8,9,10,12 Around Big Blue Bus yard; to and from classroom and buses; setting up cones for training course; measuring distances; performing pre-trip inspection; walking to bicycle rack to assist passenger; up and down bus to check for safety; assisting elderly, disabled, and wheelchair-bound passengers onto and off of bus; walk to driver relief points

Walking on uneven terrain

Seldom to Occasional

10 Minutes 1,2,3,5,7,8,10,12 Around Big Blue Bus yard; to and from classroom and training bus; setting up cones for training course; measuring distances; performing pre-trip inspection; walking to bicycle rack to assist passenger; up and down bus to check for items left; assisting elderly, disabled, and wheelchair-bound passengers onto and off of bus; walk to driver relief points. Surfaces include ramps (bus ramp and sidewalk or building ramps), stairs, sloped sidewalks, asphalt, broken or uneven concrete, metal plates etc.

Running

Never* N/A N/A *Emergencies only

Jumping

Never N/A N/A N/A

Climbing ladder, stairs, stools

Seldom Seconds 1,2,3,5,12 Entering and exiting bus; entering/exiting administration building; stairs in multi-story buildings; ladders to mount bus cameras; in/out of bus driver’s seat



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Activity Performed

Frequency /Range



Balancing above ground

Seldom 10 Minutes 1,2,3,5,12 Entering and exiting bus; entering/exiting administration building; stairs in multi-story buildings; ladders to mount bus cameras

Bending at the waist


1 Minute 2,3,4,5,6,8,9,10,12 Picking up dropped items; performing and demonstrating pre-trip inspection (i.e. checking under bus for oil leak, checking seats); simulating securing wheelchair; re-latching bicycle rack; assisting elderly, disabled, and wheelchair-bound passengers; lifting seat for wheel chair; placing traffic cones; filing and accessing supply closets; demonstrating bicycle mounting

Twisting at waist side to side

Occasional Seconds Repetitively

1,2,3,4,5,6,7,8,9,10,11,12,13

Speaking with Trainees/coworkers; performing and demonstrating pre-trip inspection manipulating controls for bus and vehicle operation; exiting and entering driver seat; performing fare duties (i.e., collecting transfers, looking at passes); simulating securing wheelchair; speaking to passengers; observing surroundings while driving; working at office desk; conducting trainings

Stooping slight bend at knees

Seldom 3 Minutes 2,3,5,6,9,10,12 Performing pre-trip inspection (i.e., examining mud guards, checking for leaks); checking bike rack; simulating securing wheelchair; assisting elderly, disabled, and wheelchair-bound passengers; placing traffic cones; filing and accessing supply closets

Squatting

Infrequent to Seldom

2 Minutes 5,9,10,12 Performing pre-trip inspection (i.e., examining mud guards, checking for leaks); simulating securing wheelchair; assisting elderly, disabled, and wheelchair-bound passengers; filing and accessing supply closet

Seated / Non-Weight Bearing

Sitting

Occasional to Continuous

90 Minutes 1,2,3,6,7,8,9,11,12,13 Computer and paperwork; writing reports and training materials; attending meetings and trainings; instructing to drive and operate bus; driving City bus

Driving

Infrequent to Continuous

60 Minutes 3,11,12 Typical driving of a motor coach is less than an hour per shift. Driving may encompass 6.0 to 7.0 hours when providing backup on an 8-hour route assignment

Kneeling one or both knees


2 Minutes 5,9,10,12 Performing pre-trip inspection (i.e., examining mud guards, checking for leaks); simulating securing wheelchair; assisting elderly, disabled, and wheelchair-bound passengers; filing and accessing supply closet



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Activity Performed

Frequency /Range



Crawling on hands and knees


Seconds 2,4,9,12 Plugging/unplugging equipment under desk

Lying Down back, side or stomach

Never N/A N/A N/A

Arm Movement

Pushing

Infrequent to Frequent

1 Minute Repetitively

1,2,3,4,5,6,8,9,10,11,12 Opening/closing doors; opening/closing drawers and cabinets; steering bus (must place hands in a “push/pull” steering posture and can choose to place hands at 3 and 9 o’clock positioning) requiring minimal force, but performing the push /pull movements with arms, shoulders and back; opening/closing bike rack; changing route signs; adjusting seats and doors; manipulating battery lever when necessary; manipulating lever to open close the door on the bus (left hand only); manipulating wheelchair to get chair into place; manipulating air brake, ramp, doors and seats manually when necessary; loading and securing bikes; utilizing supply cart

Pulling

Infrequent to Frequent

1 Minute Repetitively

1,2,3,4,5,6,8,9,10,11,12 Opening/closing doors; opening/closing drawers and cabinets; steering bus (must place hands in a “push/pull” steering posture and can choose to place hands at 3 and 9 o’clock positioning) requiring minimal force, but performing the push /pull movements with arms, shoulders and back; opening/closing bike rack; changing route signs; adjusting seats and doors; manipulating battery lever when necessary; manipulating lever to open close the door on the bus (left hand only); manipulating wheelchair passenger to get chair into place; manipulating air brake, ramp, doors and seats manually when necessary; loading and securing bikes; utilizing supply cart; lifting seat for wheelchair

Reaching – above shoulder level


1 Minute 2,3,5,8,9,12 Adjusting and cleaning bus mirrors; changing route or message sign; reaching for two-way radio; performing pre-trip inspection (i.e., testing overhead emergency hatch, windows, and windshield wipers); guiding vehicle in reverse; accessing files and supply closet; adjusting bus air conditioning vents; holding bus overhead hand straps



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Activity Performed

Frequency /Range



Reaching – at shoulder level


15 Minute 1,2,3,4,5,6,7,8,9,10,11,12 Steering bus (must place hands in a “push/pull” steering posture and can choose to place hands at 3 and 9 o’clock positioning); adjusting mirrors; performing pre-trip inspection (i.e., testing security of all components including lights on side of bus, windows, passenger alert); assisting disabled passengers; answering bus radio headset; retrieving passes and transfers from passengers; using cell phone; accessing files and supply closet; pulling down/up sunshades; utilizing stanchion bars on bus

Reaching – below shoulder level

Frequent to Continuous

60 Minutes 1,2,3,4,5,6,7,8,9,10,11,12,13

Providing instruction and training; reading/writing training material, bulletins and pamphlets; steering bus (must place hands in a “push/pull” steering posture and can choose to place hands at 3 and 9 o’clock positioning); adjusting mirrors; performing pre-trip inspection (i.e., testing security of all components including lights on side of bus, windows, passenger alert); assisting disabled passengers; operating office equipment; computer and paperwork; picking up trash and dropped items

Steering


60 Minutes 3,11,12 Typical driving of a motor coach is less than an hour per shift. Driving may encompass 6.0 to 7.0 hours when providing backup on an 8-hour route assignment; utilizing supply cart

Neck Movement

Extension of the neck looking upward


Seconds 1,2,3,4,5,7,8,10,11,12,13 Providing lectures and training; looking in the rearview mirrors; retrieving radio; manipulating head-sign box control; performing pre-trip inspection (i.e., checking windows and lights inside bus; i.e., scanning outside of bus for body damage or vandalism); assisting and communicating with passengers who are standing near the driver’s seat



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Activity Performed

Frequency /Range



Flexion of the neck

looking downward


10 Minutes 1,2,3,4,5,6,7,8,9,10,11,12,13

Providing instruction and training; reading/writing training material, bulletins and pamphlets; computer work; performing pre-trip inspection; communicating with seated passengers, Trainees and coworkers when standing; assisting elderly, disabled, and wheelchair-bound passengers; simulating securing wheelchair; observing passengers as they board the bus from the driver’s seat; completing logs and paperwork; picking up trash and dropped items; observing surroundings and instruments while driving

Twisting of the neck side to side

Seldom to Frequent

Seconds Repetitively

1,2,3,4,5,6,7,8,9,10,11,12,13

Providing instruction and training; reading/writing training material, bulletins and pamphlets; completing pre-trip inspections; assisting passengers with information; performing fare duties (i.e., collecting transfers, looking at passes); simulating securing wheelchair; speaking to passengers; manipulating controls for bus and vehicle operation. Safe driving techniques requires drivers to perform a 3-point scan continuously while operating the vehicle, requiring the driver to move neck side to side repetitively to look at side mirrors, rear view mirrors and return to neutral neck front positioning.

Hand Activities

Activity Dominant Hand

Non Dominant

Hand


Functions Affected

Notes/Examples

Fine Manipulation



Seconds 1,2,3,4,5,6,7, 8,9,10,11,12, 13

Using pens, pencils, paperwork, ruler/straight edge, checklist, keys, hole punch, paper cutter, scissors, binders and notebooks; operating controls (i.e., drive/reverse gears, destination sign box control, lights, fire suppression) on bus; typing destination code; completing paperwork; operating farebox key pad; key box buttons; operating radio/ cell phone; using security card

Keyboarding / Typing



30 Minutes 1,2,9,12 Typing bulletins, reports, pamphlets, training manuals and instructions; utilizing computer software (i.e. Word, Excel, Power Point, Access, Trapeze, Transit Master, Legacy, etc.)



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Activity Dominant Hand

Non Dominant

Hand


Functions Affected

Notes/Examples

Simple Grasp


Seldom to Continuous

60 Minutes Repetitively

1,2,3,4,5,6,7, 8,9,10,11,12, 13

Binders and notebooks; pens and pencils; paperwork; ruler/straight edge; checklist; keys; hole punch; paper cutter; using security card; holding the steering wheel when not manipulating (hands are grasping the wheel in a “Push/Pull” steering posture at 3 and 9 o’clock positioning at all times when operating the bus. It is expected that bus operation will be from 6.0 to 7.0 hours when providing backup on an 8-hour route assignment.

Up & Down Flexion of Wrist



Seconds 2,3,4,5,6,7,8, 9,10,11,12

Manipulating controls (i.e., switches, door control); manipulating wheelchair mechanism; performing pre-trip inspections; cleaning windshield, if needed; adjusting mirrors; steering bus; handwriting; operating bike rack; opening/closing compartments

Side to Side Motion of Wrist



Seconds 2,3,4,5,6,7,8, 9,10,11,12

Manipulating controls (i.e., switches, door control); manipulating wheelchair mechanism; performing pre-trip inspections; cleaning windshield, if needed; adjusting mirrors and waving to passengers; steering bus; handwriting; turning notebook pages; opening closing sliding doors; utilizing computer mouse

Turning / Rotation of Wrist or Hand



Seconds 1,2,3,5,6,11, 12

Steering bus; manipulating switches and knobs; conducting seat adjustments; manipulating wheelchair mechanism; opening/closing door; turning manual and book pages

Gross Manipulation

Infrequent to Occasional


2 Minutes 3,5,8,9,10,11,12

Steering bus; assisting wheelchair passengers; lifting bicycle to rack; bicycle rack check on pre-trip inspection; lift seat to assist with wheelchair securement; set or release a parking brake; utilizing supply cart

Powerful Grasp/ Tight Grasp



2 Minutes 3,5,8,9,10,11,12

Steering bus; assisting disabled or wheelchair passenger; bicycle rack check on pre-trip inspection; manipulating wheelchair ramp or door manually when necessary; use of hole punch; lifting ramp



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V. Lift/Carry Weight Requirements:

Weight Lifted (lbs.)

Frequency (Range)

Height Lifted

Distance Carried

Notes/Examples Functions Affected

1 to 10


Above Shoulder

200 Yards Pens and pencils; paperwork; checklists; security card; hole punch; schedules; items left on the bus by passengers; safety triangles; assisting disabled passengers; safety vest; binder for class; cones for drive course; keys; seats for wheelchair; battery compartment hood

1,2,3,4,5,6,7,8, 9,10,12,13

11 to 25


Above Waist 25 Yards Assisting disabled passengers, seats during pre-trip inspection; wheelchair ramp (14#); multiple notebooks/binders

3,5,8,9

26 to 50


Above Waist 25 Yards Bicycle rack (will take up to 30 pounds of force on some racks to re-latch), assisting disabled passenger; pushing wheelchair onto ramp; file boxes (30#); picking up person in wheel chair

3,5,8,9

51 to 75

Never* N/A N/A *Emergency evacuation of passengers N/A

75 plus

Never* N/A N/A *Emergency evacuation of passengers N/A

NOTES: According to the job description, bending and lifting up to 30 lbs. may be required.

VI. Equipment or Machinery Operated:

Item Description Frequency of Use Item Description Frequency of Use

Hole punch Seldom Two-way radio / cell phone

Occasional

Bus / City Vehicle

Infrequent to Continuous Farebox Infrequent to Occasional

Watch Infrequent to Occasional Flashlight


Binder and notebook Seldom to Frequent Tape measure and wheel


Computer and associated peripherals (i.e. printer, scanner, etc.)

Occasional to Frequent Office Supplies and Equipment (i.e., copier, stapler ,facsimile, paper cutter)

Occasional

Digital Camera Infrequent to Seldom

Clipboards Infrequent to Occasional



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VII. Environmental Exposures:

Brief Description: Job is performed both indoors and outdoors. Indoor environments include offices, cubicles, City-owned buses

and training rooms. Outdoor environments include bus yard and public streets throughout the City. Incumbents are exposed to outdoor conditions when going to and from bus yard and supervisor vehicle. Incumbents will be exposed to a variety of traffic hazards, and inclement weather while driving which may include: rain, fog, sunshine; with temperatures varying depending on season.

Work Environment/ Situations/Exposures

Frequency of Exposures

Example of Environment / Exposure

Indoors Frequent to Continuous Inside City bus; office space; meeting and training rooms

Outdoors Seldom to Frequent Performing pre-trip inspection; re-latching bike rack; walking around City bus yard; setting up cones for drive course; instructing and observing skills training

Contact with Customers, End Users, General Public

Continuous Trainees; passengers; general public; co-workers; CHP officers and other transportation officers/regulators; medical doctors for recertification appointments; DMV

Smells/Scents – e.g., fragrances, synthetic odors, toiletries, food smells

Seldom to Frequent Bodily odors or perfume/cologne, food smells from riders, environmental smells such as cut grass and dirt; exhaust; cleaners; air fresheners; homeless encampments; ocean air

Traffic – e.g., to be in traffic to perform an essential function

Infrequent to Continuous Operating City bus with or without passenger pick up along City streets; driving around City yard

Extreme Changes in temperature, humidity, or moisture

Infrequent to Seldom Office buildings are climate-controlled; seasonal weather conditions outdoors such as rain; fog in morning; heat in afternoon; operating a bus with no air conditioning; performing accident investigations in inclement weather. Typically there are no extreme temperature changes in the City of Santa Monica.

Fumes/smoke – e.g., chemicals, exhaust, vapor

Infrequent to Occasional Regular exposure to bus and car exhaust and diesel/gasoline fumes while performing duties; bus yard; City streets; construction equipment operating throughout City (i.e. power tools, generators, etc.)

Excessive Noise – e.g. large crowds, sirens, machinery

Infrequent to Continuous Bus operation in yard with multiple buses; passenger noise; City noise (i.e. emergency vehicles, horns, construction, etc.); sirens; backup alarms

Working at heights – e.g., scaffolding, ladders

Infrequent to Seldom Stepping up on the bus step; mounting surveillance cameras on bus

Lighting – e.g., fluorescent, natural, direct sunlight

Continuous Natural light filtered through windshield and driver side window, sunlight when outside of the bus performing pre-trip inspections or assisting at bus stops, fluorescent and/or incandescent light when in the classroom or offices.; headlights and City lights at night

Working with Biohazards – e.g., body fluids, blood

Infrequent to Seldom Potential exposure to vomit, feces, urine, blood from passengers; may assist with cleaning up spills (i.e. using wipes with rubber gloves to clean handrails of passenger blood; covering vomit until clean-up is complete)

Dust, Wind, and/or Pollen Seldom to Frequent When outside at bus at stops; assisting passengers; conducting pre trip bus inspection; observing Trainees skills training



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Vibration – e.g., power tools, jackhammer

Infrequent to Frequent Steering wheel and bus vibrations when operating bus; bad road conditions; braking quickly

Toxic Substances – e.g., corrosives, carcinogens, poisons

Never N/A

Electrical Hazards – e.g., live electrical wires

Never N/A

Explosive Hazards – e.g., bomb threats, chemicals

Infrequent to Seldom Compressed Natural Gas

Confined Spaces – e.g., attics, manholes

Never N/A

Mechanical Hazards – e.g., running machinery, conveyor belt

Infrequent to Occasional Accessing engine compartment to explain components

Near / With Heavy Machinery – e.g., tractor, forklift

Seldom to Frequent Around other buses in yard when performing pre-trip inspections; observing other classmates driving practice course

Other – e.g., unique aspects of work environment

Never N/A

VIII. Communication / Sensory Demands:

Sensory Demand / Method Frequency

(Range) Functions Affected

Notes/ Examples

Smell: Ability to sense odors, to make an assessment / judgment of a

situation e.g. smell for dangerous gases, smoke, fires, spoiled food, vapors, dampness, waste, decomposing animals.


3,5,10,11,12

Emergency situations; to be able to smell fire or foreign substance to alert other personnel; be alerted to bus malfunctions, smoke, fuel leaks, hydraulic, etc.

Sight: Ability to distinguish objects e.g. to work safely in open areas with

obstacles, to operate vehicles, machinery or equipment, avoid stationary objects, deduce space and apply spatial reasoning.

Continuous

1,2,3,4,5,6,7,8,9,10,11,12,13

See in the normal visual range with or without correction; vision sufficient to pass DL-51 medical examination and to obtain and maintain a California Commercial Driver‘s License; read paperwork, computer screens and other printed documents.; driving bus; creating training materials

Hearing: Ability to actively listen; oral comprehension, to perceive and

react to sonic communication or noise e.g. to receive instruction, to communicate via radio, cell phone or telephone.

Continuous

1,2,3,4,5,6,7,8,9,10,11,12,13

Hear in the normal audio range with or without correction and be medically fit to perform Commercial bus operation; exposure to bus noise; disruption from passengers; conducting trainings; listening to questions



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Speaking: Ability to orally communicate information and ideas verbally

so others will e.g. to verbally engage with customer base, to give instruction, to advise, to warn or to instruct.


1,2,3,4,5,6,7,8,9,10,11,12,13

Assisting co-workers; responding to phone calls and radio calls; providing customer service in person; conducting training; answering questions

Reading: Ability to understand written sentences and paragraphs in work

related documents and related materials e.g. labels, equipment safety instructions, manuals, work orders.

Continuous

1,2,3,4,5,6,7,8,9,10,11,12,13

Road signage, printed materials, paperwork, forms, and handwritten notes and messages; training materials; computer

work; code books; transit

master; route and driver schedules

Writing: Ability to communicate by way of written materials, to

communicate information and ideas in writing, to document e.g. work orders, noting files, signing off on documents, create letters.

Seldom

1,2,4,5,7,9,12,13

Handwriting, completing forms and reports; completing checklists; writing training materials; email and handwritten notes; paperwork

Math: Ability to understand and apply mathematics, to compute /

rationalize a series of numeric variables to come to an accurate conclusion e.g. measuring materials, estimating project cost, time management.


1,2,33,5,6,9,10, 11,12,13

Perform simple calculation checks, keep track of schedule and time.; mileage; measuring wheel for training course; basic algebra

IX. Personal Protective Equipment / Safety Training and Devices:

Personal Protective Equipment and Safety Training and Devices: It was clarified in interviews that incumbent utilizes goggles, enclosed footwear, fluorescent vest, safety triangles, two-way radio, etc. It was also clarified in interviews that the incumbent has regular access to first aid kits, fire extinguishers and emergency showers. Incumbent participates in all legally required trainings for position, as well as any elective or City-provided training as assigned by Supervisor.

X. Required Qualifications:

Education/Training/Experience:

Graduation from high school or the equivalent. Four years of recent, paid work experience in School Bus and/or School Pupil Activity Bus services and operations. Successful completion of college level coursework and/or equivalent training in Public Transportation, Public Administration, or related field desirable.

Knowledge Of:

Principles, practices and techniques of public transportation operation services; operation of large motor coaches; principles and methods of instructional design, adult training, and evaluation; fixed route operations, vehicles, and auxiliary equipment; State and Federal regulations and requirements pertaining to the operation, training, and licensing of Commercial Drivers including the Americans with Disabilities Act; principles and methods of recordkeeping; safety and risk management procedures and practices; defensive driving techniques; effective training techniques; effective customer service techniques.

Ability To:

Operate vehicles and vehicle components; conduct classroom and behind-the-wheel training; prepare classroom curricula and make oral presentations; supervise, train and evaluate staff; communicate clearly and effectively, both verbally and in writing; communicate federal, state, and local regulations governing



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commercial vehicle operations, training, and licensing; develop needs assessment tools and project management skills; communicate, demonstrate, and evaluate defensive driving, road test, skills test, and pre-trip procedures; develop and enforce standards, policies, and procedures; provide effective customer service; establish and maintain effective and cooperative working relationships with City employees and the general public.

Skill In:

Training and coaching staff; reading, writing and communicating in English at an appropriate level, both verbally and in writing; organizing records and analyzing information; using a personal computer and applicable software applications, including word processing and spreadsheet applications; working effectively with others.

Licenses / Certifications:

Possession of a valid Class A or B commercial driver license with passenger endorsement and appropriate medical certification. Possession of a valid School Pupil Activity Bus (SPAB) Certificate. Certification as State Certified Instructor from the California Department of Education must be obtained within one year from date of appointment. Must have and maintain a satisfactory driving record.

Supervision Received: Works under the administrative supervision of the Transit Services Superintendent, who outlines work, occasionally reviews work in progress and periodically reviews completed work.

Supervision Exercised: Exercises technical supervision over motor coach line instructors and direct supervision over Motor Coach Operator Trainees making detailed work assignments, reviewing work in progress, and periodically reviewing completed work.

Working Conditions:

Work is generally performed within a busy office environment. Must be able to work with a large number of employees and with the public. Will be required to work evenings and/or weekends for special training assignments or meetings. Work may be performed outside in seasonal climate and weather conditions. Exposure to noise from traffic and a two way radio, slippery surfaces, fumes, odors, and dust are situations often encountered. Physical demands include driving, walking, constant arm and leg movements, and standing and/or sitting for long periods of time.

XI. Work Functions / Functional Manifestations:

Mental / Psychological Demand

Required (Yes / No)

Functions Affected Notes / Example

UNDERSTAND AND FOLLOW DIRECTIONS – with little or no direction

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to understand written or oral instructions and follow directions with little or no additional direction or supervision. Ability to ask simple questions or request assistance and identify when assistance is needed; ability to recognize potential hazards and follow appropriate precautions.

MEMORY

YES

1,2,3,4,5,6,7,8,9,10,11,12,13 Ability to remember locations and work procedures;

ability to perform activities of a routine nature; ability to understand and remember detailed instructions

REGULAR AND RELIABLE ATTENDANCE

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to perform activities within a schedule, maintain regular attendance and be punctual; ability to complete a normal work day and / or workweek and perform at a consistent pace to meet productivity expectations.



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PROBLEM SOLVING

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to set realistic goals or make plans independently of others; ability to respond appropriately to changes in the work conditions; ability to make independent decisions or judgments based on appropriate information

ABILITY TO PERFORM COMPLEX AND VARIED TASKS

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to synthesize information, ability to perform jobs requiring precise attainment of set limits, tolerances or standards; ability to perform a variety of duties, often changing from one task to another of different nature without loss of efficiency or composure

ABILITY TO DEVELOP AND MAINTAIN POSITIVE WORK RELATIONSHIPS

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to get along with co-workers or peers; ability to get along with diverse groups of people and customers/clients; monitor and adjust personal behaviors to support positive work environment for company/organization ; ability to interact appropriately with people; ability to respond appropriately to evaluation or criticism.

SUPERVISE/LEAD AND INFLUENCE OTHERS

YES

1,2,3,4,5,6,7,8,9,10,11,12,13

Ability to negotiate with, instruct or supervise people; ability to convince or direct others; ability to perform work activities requiring negotiating with, explaining or persuading.



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XII. Participants: The following persons were interviewed as subject matter experts on the classification/position. Their signatures signify their agreement that to their best knowledge the document represents the current and traditional physical, mental and emotional demands of the classification/position and not of any one particular assignment or incumbent.

Name Job Title Signature Date

Shelia Terry

Training Coordinator

Jose Ramirez

Training Coordinator

Ray Lopez

Operations Manager

Christina Winting

Human Resources Manager



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XIII. Methods of Gathering Information:

Observation of Duties: NO Referred to an Existing Job Description: YES Interview of Participants: YES; 07/27/15

In order to develop this Essential Functions Job Analysis, the Consultant noted below objectively gathered information which was identified and contributed by the above employer participants. It is the employers and participants noted above whom are ultimately responsible for confirming the accuracy of all information outlined in this report. Any changes made to this document will require the organization to obtain new signatures to again confirm changes are correct across the classification. It is recommended this document be reviewed periodically for accuracy prior to its intended use.

Consultant Completing EFJA: Ryan Long, Consultant Essential Function Job Analysis Development Shaw HR Consulting, Inc. 107 N. Reino Road # 414 Newbury Park, CA 91320 Phone: 805.498.9400 Fax: 805.464.3535 [email protected]

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