city of goodyear wellness clinic january 9, 2014

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City of Goodyear Wellness Clinic January 9, 2014

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Page 1: City of Goodyear Wellness Clinic January 9, 2014

City of Goodyear Wellness Clinic

January 9, 2014

Page 2: City of Goodyear Wellness Clinic January 9, 2014

Goodyear Wellness Clinic Overview Clinic opened 2008 Approximately 1100 sq. ft. Open six days per week

Monday through Saturday 8:00 A.M. to noon M,T,Th, F, S 8:00 A.M. to 5:00P.M. Wg

Open to all employees spouses and dependents - Free of Charge

Virtual Tour

Page 3: City of Goodyear Wellness Clinic January 9, 2014

Services Currently Offered Routine medical services Physical examinations and annual checkups Preventative health care and screenings Immunizations and allergy treatments Point of care and sample collection Accident and injury Workers compensation and occupational injury

treatment Prescribe medication Health education and consultation Chronic disease management Nutrition and weight management education and

treatment

Page 4: City of Goodyear Wellness Clinic January 9, 2014

Clinic Utilization

1st & 2nd Quarter (calendar year)Visits Compared to Capacity

297 290

561

254

311

207

264

312

624

300 312 312

0

100

200

300

400

500

600

700

Monday Tuesday Wednesday Thursday Friday Saturday

Total Visits Capacity

Visits Per Day Average

13.511.2

21.6

10.212.0

8.0

0

5

10

15

20

25

Mon Tue Wed Thur Fri Sat

Data does not include Workers Comp visits which total 110 for the 1st and 2nd Quarter.

Page 5: City of Goodyear Wellness Clinic January 9, 2014

Patient Care/Demographics

Page 6: City of Goodyear Wellness Clinic January 9, 2014

Loss Run Reporting

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

Running 12 Month Experience

Total Claims Billed Premium

Page 7: City of Goodyear Wellness Clinic January 9, 2014

Breakeven AnalysisBased on Primary Care Doctors Visits

Average Plan Cost per Office Visit $118

Page 8: City of Goodyear Wellness Clinic January 9, 2014

Lessons Learned Coordinate with Insurance Provider(s) Earlier

Primary Care Provider Integration of Wellness Program

Health Risk Assessments Establish scalable & flexible policies and

agreements Hours of operation Appointment -vs- walk-in Use of clinic policies

High utilizers (4-5%) Patient discharge procedures and protocols

Develop ROI/Cost Benefit Metrics Phase in Approach

Prescription Dispensary

Page 9: City of Goodyear Wellness Clinic January 9, 2014

How are we doing and where are we going? January 2014 - RFP for a Clinic Provider Develop a long-term Clinic Strategy

Connected to our Human Capital Plan Scalable and Flexible

Cost Containment and Wellness Main Focus Clinic as a Center for Organizational Health

Page 10: City of Goodyear Wellness Clinic January 9, 2014

Tower Watson’s 2012 On-Site Clinic Survey

Top reasons for establishing and continuing onsite health centers

Page 11: City of Goodyear Wellness Clinic January 9, 2014

Questions

?