citizen's charter - baguio

VISION

“The Professional Regulation Commission

is the instrument of the Filipino people in securing

for the nation a reliable, trustworthy, and progres-

sive system of determining the competence of pro-

fessionals by credible and valid licensure examina-

tions and standards of

professional practice that are globally recognized.”

MISSION

“To deliberately, scientifically, and consist-

ently determine the competence of professionals

through the provision of professional standards

and judicious issuance of professional license.”

PERFORMANCE PLEDGE

We, the officials and employees of the PRC Baguio Regional Office in partnership with the Civil Service

Commission and with the support of Service Partners hereby pledge to:

rovide our stakeholders — professionals, aspiring professionals, academe, professional

organizations, Professional Regulatory Boards and the Filipino people —

excellent service anchored on our Core Values of Professionalism and

Integrity; Responsibility, Unity and Accountability; and Competence and

Excellence with special attention to the differently-abled, pregnant/nursing

women and senior citizens in every working hour;

egulate the practice of all professions towards the fulfillment of our Vision and Mission

through strict adherence to the intent and spirit of Republic Act No. 8981

(PRC Modernization Act of 2000) and its Implementing Rules and Regula-

tions, various professional regulatory laws, Commission and Board policies;

and

ommit to the Good Governance Code of Ethical Standards for PRC Officials and Employ-

ees and the service ideals of integrity, competence, teamwork, civic duty and

transparency through organizational development, capacity-building, net-

working and partnership, ICT application, and innovations such as outreach

and IEC programs, customer feedback, queuing system, ID printing, satellite

offices and 24/7 online service (www.prcbaguio.blogspot.com).

Frontline Service Fee Form

Process Cycle Time

(Under Normal Cir-

cumstances)

APPLICATION FOR EXAMI-

NATION

Baccalaureate Degree

– P900.00

Non-Baccalaureate

Degree – P600.00

Conditioned/

Removal – P450.00

PRC Form No. 001

PRC Form No. 03 (Permanent

Examination and Registration

Record Card)

PRC APP Form No. 002

(Notice of Admission)

35 to 53 minutes

(Peak Season - within

the day)

ONLINE APPLICATION FOR

REGISTRATION WITHOUT

EXAMINATION

900.00 Online Submission

25 to 30 minutes


the day)

CERTIFICATE OF PASS-

ING/RATINGS, AUTHENTI-

CATION OF CERTIFICATES

AND DFA RED RIBBON

P75.00 per copy Verification Form (BRO- REC

FORM 004)

30 to 60 minutes


the day)

STATE BOARD LICENSE

VERIFICATION / VALIDA-

TION

P75.00 per copy PRC-BRO Rec. Form No. 003 30 to 60 minutes

LICENSE VERIFICATION /

VALIDATION VIA MAIL None

PRC-BRO OVES Form 2

00 to 00 minutes; To be

mailed within 5 working

days

LICENSE VERIFICATION /

VALIDATION VIA ONLINE

VERIFICATION OF ELIGI-

BILITY SYSTEM (OVES)

None PRC BRO OVES Form 1

00 to 00 minutes; To be

mailed within

2 working days

INITIAL REGISTRATION

P1,050.00 (for

baccalaureate de-

gree)

P870.00 (for non-

baccalaureate de-

gree)

PRC-BRO Reg. Form 001


(Registry Sheet)

PRC Form No. 03 (PERRC)

30 to 60 minutes


the day)

Frontline Service Fee Form

Process Cycle Time

(Under Normal Cir-

cumstances)

RENEWAL OF PROFES-

SIONAL IDENTIFICATION

CARD

P450.00 - Baccalau-

reate degree;

P420.00 - Non-

Baccalaureate de-

gree (+ surcharge)

Refer to

Assessment Table


(Renewal Form / Slip)

25 to 50 minutes


the day)

CHANGE OF NAME / STA-

TUS / DATE OF BIRTH /

REVERSION OF MARRIED

NAME TO MAIDEN NAME

P225.00

PRC-BRO Reg Form 004

(Petition for change of name/

status due to marriage)

and/or

PRC-BRO Reg Form 005

(Petition for correction of

name/date of birth)

35 to 50 minutes


the day)

REPLACEMENT / DUPLI-

CATE PROFESSIONAL

IDENTIFICATION CARD

(PIC) / CERTIFICATE OF

REGISTRATION (COR)

P250.00 for PIC

P300.00 for COR


(Duplicate PIC)

and/or


(Action Sheet for COR)

30 to 50 minutes

(Peak Season – within

the day)

CERTIFICATE OF GOOD

STANDING (CGS) 75.00 / copy


(Request Slip)

30 to 60 minutes


the day)

AUTHENTICATION OF PIC

AND COR P75.00 per copy


(Request Slip)

30 to 60 minutes


the day)

RELEASE OF PRC ID CARD

(PIC) AND CERTIFICATE

OF REGISTRATION (COR)

None

Claim Stub (PRC-BRO Reg

Form 001;

PRC-BRO Reg. Form 003)

Log sheet

15 to 30 minutes


the day)

PPPP

RRRR

CCCC

Professional Regula�on Commission

Baguio Regional Office

CITIZEN’S CHARTER

PRC Baguio Regional Office

C

itizen's Charter

Revised March 3, 2014

Step Registrant PRC

Process Cycle Time

(Normal Circum-

stances)

Person-

in-Charge Fee Form

1

Download Oath Form at

www.prcbaguio.blogspot.com or

get Oath Form and Registry

Sheet at the Public Assistance

and Complaints Desk (PACD).

Accomplish Form.

Issue Oath Form (if no downloaded form)

and advise registrant to accomplish form

and submit at Counter 12 or 13.

2-5 minutes PACD Officer-

of-the-Day

None PRC-BRO Reg. Form

001

(Oath Form)

2

Submit duly-accomplished Oath

Form and Registry Sheet at

Counter 12 or 13.

Receive accomplished Oath Form. Verify

name from Control List/ E-list of passers/

Board Resolution if Registration without

Examination/ Annexes for Underage/Legal

Case. Retrieve Permanent Examination

and Registration Record Card (PERRC),

validate and check signature and thumb

mark.

10-15 minutes

Registration

Officer

PRC-BRO Reg. Form

001

PRC Form No. 03

(PERRC)

3

Pay Registration Fee. Inform registrant on the amount to be

paid; Indicate amount received on the

form then forward to Cashier for issuance

of Official Receipt.

Registration

Officer

P1,050.00 (for bacca-

laureate degree)

P870.00 (for non-

baccalaureate degree)

PRC-BRO Reg. Form

001

4

Enter payment in eCash Management

System, affix signature and issue Official

Receipt.

10-20 minutes Cashier

5

Affix signatures and thumb mark

on the Registry Sheet.

Print Registry Sheet and advise registrant

to affix signature and thumb mark.

5-15 minutes Registration

Officer

PRC-BRO Reg. Form

002 (Registry Sheet)

6 Receive Claim Stub and Official

Receipt.

Detach Claim Stub. Give Official Receipt

and claim stub to registrant.


Officer

PRC-BRO Reg. Form

001

END OF TRANSACTION. PCT: Under normal circumstances - 30 minutes to 60 minutes; Peak - within the day


C

itizen's Charter


Step

Professional

PRC

Process Cycle

Time (Normal

Circumstances)

Person-in-Charge

Fee

Form

1

Get renewal slip from the

Public Assistance and

Complaints Desk (PACD).

Issue renewal slip; Advise professional

to fill out form and submit to Counter 9. 3-5 minutes

PACD

Officer-of-the-Day

PRC-BRO

Reg. Form

003

(Renewal

Form / Slip)

2

Paste passport-size

picture with complete name

tag on the renewal slip and

submit at Counter 9.

Receive renewal slip, verify name from

the Control List and LERIS.

Inform client on the amount to be paid.

Receive payment and indicate amount

received on the form. Give to Cashier

for the issuance of Official Receipt.


Officer

3 Pay prescribed fee. Enter payment, affix signature and issue

Official Receipt. 10-20 minutes Cashier

P450.00 - Baccalaureate

degree;

P420.00 - Non-

Baccalaureate degree (+

surcharge) Refer to

Assessment Table

4 Receive Claim Stub. Detach Claim Stub; Give Claim Stub

and Official Receipt to the professional. 2-5 minutes

Registration

Officer

END OF TRANSACTION. PCT: Under normal circumstances - 25 to 50 minutes; Peak - within the day.


C

itizen's Charter


Step Professional PRC

Process Cycle

Time (Normal Cir-

cumstances)

Person-in-Charge Fee Form

1

Get Petition Form for Change of

Name/Status and/or Date of

Birth from the Public Assistance

and Complaints Desk (PACD).

Issue petition form; Advise

professional to fill-out form and submit

to Counter 9.

5 minutes PACD

Officer-of-the-Day None

PRC-BRO

Reg Form

004

(Petition for

change of

name/status

due to mar-

riage)

and/or

PRC-BRO

Reg Form

005

(Petition for

correction of

name/date of

birth)

2

Submit duly accomplished peti-

tion form together with the doc-

umentary requirements at

Counter 9.

Evaluate authenticity and completeness

of documentary requirements; verify

name from the Control List/LERIS.

Inform professional on the amount to

be paid. Receive payment and indicate

amount received on the form. Give to

Cashier for the issuance of Official

Receipt.

15-20 minutes Registration Officer

3 Pay prescribed fee. Enter payment, affix signature and

issue Official Receipt. 10-20 minutes Cashier P225.00

4 Receive Claim Stub. Detach Claim Stub; Give Claim Stub

and Official Receipt to professional. 5 minutes Registration Officer



C

itizen's Charter



Process Cycle

Time (Normal

Circumstances)

Person-in-Charge Fee Form

1

Get replacement form from the

Public Assistance and

Complaints Desk (PACD).

Issue replacement form; Advise

professional to fill-out form and submit to

Counter 9.

2-5 minutes PACD

Officer-of-the-Day

PRC-BRO

Reg. Form

003

(Duplicate

PIC)

and/or

PRC-BRO

Reg. Form

006

(Action

Sheet for

COR)

2

Submit duly accomplished form,

passport-size picture with name

tag and Affidavit of Loss at

Counter 9.

Evaluate authenticity and completeness of

documentary requirements; verify name

from the Control List/LERIS.

Inform professional on the amount to be

paid; Receive payment and indicate

amount received on the form. Give to

Cashier for the issuance of Official Re-

ceipt.

15-20 minutes Registration Officer

3 Pay prescribed fee. Enter payment and issue Official Receipt. 10-20 minutes Cashier

P250.00 for

PIC

P300.00 for

COR

4 Receive Claim Stub. Detach Claim Stub and release to

professional. 3-5 minutes Registration Officer

END OF TRANSACTION. PCT: Under normal circumstances 30 to 50 minutes; Peak – within the day.


C

itizen's Charter



Process Cycle Time

(Normal

Circumstances)

Person-in-

Charge Fee Form

1 Get Order of Payment Form at

Counter 8.

Issue Request Slip and advise professional to

secure one documentary stamp. 2-5 minutes

Registration

Officer None

PRC-BRO

Reg. Form

007

(Request

Slip)

2

Submit duly accomplished Order

of Payment Form and documen-

tary stamp at Counter 8.

Verify name from the Control List and LERIS.

If with expired PIC, advise professional to

update PIC prior to issuance of CGS.


Officer

3 Pay prescribed fee and wait for

name to be called.

Inform professional on the amount to be paid.

Receive payment and indicate amount re-

ceived on the form. Give to Cashier for the

issuance of Official Receipt.

3 -5 minutes Registration

Officer

75.00 /

copy

4 Enter payment and issue Official Receipt. 10-20 minutes Cashier

5 Receive CGS.

Extract record from LERIS, enter data/Official

Receipt in the e-log then print CGS.

Affix PRC Seal and documentary stamp; have

the CGS signed by authorized signatory

Release CGS to professional.


Officer



C

itizen's Charter



Process Cycle Time

(Normal Circum-

stances)

Person-in-

Charge Fee Form

1 Get Order of Payment Form at

Counter 8.

Issue Request Slip and advise professional to secure

one documentary stamp per copy of document for

authentication.


Officer None

PRC-BRO

Reg.

Form 007

(Request

Slip)

2

Submit duly accomplished Order

of Payment Form, photocopy of

document to be authenticated and

one documentary stamp per copy

at Counter 8.

Verify name from the Control List and LERIS.

If with expired PIC, advise professional to first update

PIC.


Officer

3 Pay prescribed fee and wait for

name to be called.

Inform professional on the amount to be paid; Re-

ceive payment and indicate amount received on the

form. Give to Cashier for the issuance of Official Re-

ceipt.

3 -5 minutes Registration

Officer

P75.00

per

copy

4 Enter payment and issues Official Receipt. 10-20 minutes Cashier

5 Receive authenticated copy.

Stamp name of authorized signatory; Indicate Official

Receipt number and date. Affix PRC seal and docu-

mentary stamp on the authenticated copy. Have the

document signed by authorized signatory.

Release authenticated copy to professional.


Officer



C

itizen's Charter



Process Cycle Time

(Normal

Circumstances)

Person-in-

Charge Fee Form

1

Present Claim Stub at Counter 14 for

claiming of PIC; and/or PRC ID card for

claiming COR.

* Present authorization Letter and

valid ID card with picture and signature if

to be claimed by a representative.

Receive Claim Stub or Authorization Letter and

put on queue following the first-in-first-out policy,

except for CARE Lane and Express ID.

2-3 minutes Releasing

Officer None

Claim Stub

(PRC-BRO

Reg Form

001;

PRC-BRO

Reg. Form

003)

2 Wait for name to be called.

Check availability of PIC/COR from the file; and/

or check PIC/COR status from the Regulations

Application Support System Database. Extract

PIC from file.

Extract COR from file, scan and print picture on

the COR. Affix PRC seal.

If not available, inform professional immediately

on the ID/COR status and refer to Releasing

Supervisor for appropriate action.

10-25 minutes

Releasing

Officer

Releasing

Supervisor

3 Sign on the Log Sheet and affix signature. Call name of client and release PIC/COR. 3-7 minutes Releasing

Officer Log Sheet



C

itizen's Charter

FILING OF CASES AGAINST ERRING PROFESSIONALS

Step Client PRC

Process

Cycle Time

(Normal

Circum-

stances)

Person-

in-

Charge

Fee Form

1

File the complaint at the

Legal Section

Receive and Evaluate the Affidavit of Complaint;

1. Verify the professional eligibility of the individual being complained of, if he/she

is a registered professional;

2. Verify the jurisdiction of the Board and of the Regional Office over the person

of the parties through available records in its possession. Otherwise, verification

shall be made with the Central Office;

3. Upon complete verification of the abovementioned requirements, require the

complainant to pay the required docket fee and legal research fee.

4. Advice the complainant to go back to the Legal Section for submission of the

documents and proof of payment of fees.

10-15

minutes

Aprilynne

Dar;

and/or

Atty.

Cresente

Lumerez

Jr.

-None-

Three (3) copies

of Notarized

Complaint Affida-

vit submitted by

the Complainant

plus such num-

ber as there are

respondents.

2

Pay the docket fee and

legal research fee at

the Cashier

Collect payment and issue Official Receipt

3-5

minutes

Cashier

P235.00 -

Docket Fee

P10.00 –

Legal Re-

search Fee

3

Submit the Complaint

together with the Offi-

cial Receipt of payment

of Docket Fee and

Legal Research Fee at

the Legal Section .

1. Assign a docket number and give the complainant a receiving copy of his/her

affidavit complaint.

2. Advise the complainant to wait for further notice on the hearing schedule of on

his/her complaint; or a notice for conciliation conference, when applicable.

3. The Legal Officer shall forward the case to the conciliation unit, when applica-

ble;

4. The Legal Officer issues Summons to the Respondent/s.

3-5 minutes

Within the

day

Aprilynne

Dar;

and/or

Atty.

Cresente

Lumerez

Jr.

-None-

END OF TRANSACTION


C

itizen's Charter


Step Applicant PRC

Process Cycle Time

(Normal

Circumstances)

Person-in-

Charge Fee Form

1

Visit www.prcbaguio.blogspot.com. Click

ONLINE APPLICATION SYSTEM (OAS).

Encode entries, save and print confirmation

page. Report to nearest PRC Office.

2

Proceed to Counter 3 and submit OAS

confirmation page and one (1) passport

size picture with complete name tag.

Receive OAS confirmation page

and picture. Scan and edit

picture.

3-4 minutes Application

Processor

3 Submit documentary requirements (original

and photocopies) for evaluation.

Check authenticity, complete-

ness and correctness of docu-

ments.

If authentic, complete, and

correct, process application in

the OAS and upload picture.

5-6 minutes Application

Processor

PRC Form No. 001

PRC Form No. 03

(Permanent Examination

and Registration Record

Card)

4

Pay Examination Fee:

Baccalaureate Degree – P900.00

Non-Baccalaureate Degree – P600.00

Conditioned/Removal – P450.00

Advise applicant on amount to

be paid; Indicate amount re-

ceived on the Form then forward

to Cashier for issuance of Offi-

cial Receipt .

5 minutes Cashier

Baccalaureate Degree

– P900.00

Non-Baccalaureate

Degree – P600.00

Conditioned/Removal

– P450.00

5

Receive printed copy of Application Form

(AF) with stapled requirements and Official

Receipt.

Advise applicant to accomplish

PERRC.

Application

Processor

6

Accomplish PERRC, affix thumb mark and

signature on the AF and PERRC. Paste

documentary stamp on the AF.

7

Submit documents at Counter 6. Receive

Notice of Admission (NOA), Official Receipt

and Examinee Self-Instruction Sheet (ESIS).

Final review of documents.

Issue NOA, Official Receipt and

ESIS.

2-3 minutes Issuing Officer PRC APP Form No. 002

(Notice of Admission)

END OF TRANSACTION. Process Cycle Time : under normal circumstances - 35 minutes to 53 minutes; peak season - within the day


C

itizen's Charter


Step Applicant PRC

Process Cycle Time

(Normal

Circumstances)

Person- In

Charge Fee Form

1

Visit www.prcbaguio.blogspot.com. Click

ONLINE APPLICATION SYSTEM (OAS). En-

code entries, save and print confirmation page.

Report to nearest PRC Office.

2 Proceed to Counter 3. Submit one (1) passport

size picture with complete name tag. Scan and edit picture. Upload picture. 3-4 minutes

Application

Processor

3

Submit confirmation page to Counter 3 and

documentary requirements (original and photo-

copy) for evaluation.

Check authenticity, completeness and

correctness of documents. 5-10 minutes

Application

Processor

4 Pay Examination Fee.

Inform applicant on the amount to be

paid; Indicate amount received on the

form then forward to Cashier for issu-

ance of Official Receipt.

5 minutes Cashier 900.00

5 Submit Official Receipt to Counter 3.

Process application in the Online Ap-

plication for Registration Without Ex-

amination, insert picture and print Ap-

plication Form.

2 minutes Application

Processor

6 Affix signature and paste documentary stamp in

the Application Form.

Final review of documents. Issue appli-

cant stub and instruct to visit PRC

website to check if application has

been approved.

1 minute Application

Processor

END OF TRANSACTION. PCT: Under normal circumstances - 25 minutes to 30 minutes; Peak - within the day


C

itizen's Charter


Step Client PRC

Process Cycle

Time (Normal

Circumstances)

Person-in -

Charge Fee Form

1

Get Verification Request Form at the Public Assistance

and Complaints Desk (PACD) or download at

www.prcbaguio.blogspot.com. Accomplish Form.

Receive accomplished Form. 1 minute

PACD

Officer-of-the-

Day

Verifi-

cation

Form

(BRO-

REC

FORM

004)

2

Submit accomplished Verification Request Form and

the following documents at Counter 1 or 2:

• For Certificate of Passing and Ratings

- Valid / Updated Professional Identification Card (PIC)

• For Certificate of Failure and Ratings

- Valid Identification Card

• For Authentication

- Updated PIC

- Original and photocopy of Certificate of Passing/

Failure/Ratings to be authenticated

Verify authenticity and validity of documents.

Assess Certification /Authentication fees.

Advise client to proceed to Cashier and pay the prescribed

fee.

(If the Official Report of Ratings to be authenticated is

issued 1996 or earlier, further verification from the

Records Management Division-Central Office is required.

Client is advised to come back after 2-3 working days)

3-5 minutes

Verification

Officer

P75.00

per copy

and one

(1) docu-

mentary

stamp

with face

value of

P15.00

3 Present Verification Request Form to the Cashier and

pay prescribed fee (P75.00 per copy).

Collect payment, enter in the eCash Management System,

affix signature on and issue Official Receipt. 3-5 minutes Cashier

P75.00

per copy

4 Submit Official Receipt and documentary stamp per

copy.

Receive documents and prepare certificate /authentication

for signature. Impress PRC dry seal and affix one (1)

documentary stamp per copy. Record gender and transac-

tion in the records e-Logbook.

5-10 minutes

Records

Officer

Verification

Officer

5 Submit all documents and Official Receipt at Counter 2. Issue Certificate/authenticated document to client at the

Records Releasing Area. 5-10 minutes

Verification

Officer

For DFA AUTHENTICATION: Same as Step 1 to 5. Client receives original PRC documents and DFA Claim Slip from the Records Officer. Authenticated photocopies of the original documents

will be forwarded by PRC Baguio Regional Office to DFA Central Office. Client shall claim authenticated copies from DFA Central Office on the date specified in Claim Slip.

END OF TRANSACTION. Process Cycle Time: under normal circumstances - 30 to 60 minutes; peak season - within the day


C

itizen's Charter



Process Cycle

Time (Normal

Circumstances)

Person-

In-

Charge

Fee Form

1 Submit State Board Verification

requirements at Counter 2.

Evaluate the request and requirements then issue State Board

Verification (SBV) Form for professional to accomplish. 3-5 minutes

Records

Officer

PRC-

BRO

Rec.

Form

No. 003

2 Accomplish and submit SBV Form.

Check entries and completeness of all documents

Verify the authenticity/ validity of license/ board rating via PRC

database (LERIS).

Assess fees and advise client to pay at the Cashier (Counter 5)

and to submit mailing envelope with postage stamps or courier

delivery and documentary stamp.

5-10 minutes Records

Officer

3

Present accomplished SBV Form to

the Cashier and pay the pre-

scribed fee.

Collect payment, issue Official Receipt, and affix signature on SBV

form. Advise client to procure mailing/courier envelope and docu-

mentary stamp.

3-5 minutes Cashier P75.00 per copy

4

Pay for mailing envelope with post-

age stamps or courier delivery and

documentary stamp.

Service Provider accept payment and issues receipt. 3-5 minutes Service

Provider

One (1) documentary

stamp per copy and

applicable mailing/

courier fee

5

Submit SBV Form, Official Receipt

and mailing/courier envelope at

Counter 2.

Sign on the SBV Logsheet.

Receive all documents, detach Follow-up Stub and issue to client.

Advise client to follow-up after a week. 3-5 minutes

Records

Officer

6

Receive Follow-up Stub.

Follow-up after a week to confirm

transmittal.

1-5 minutes Records

Officer

Note: Accomplished SBV Forms are mailed directly to the requesting agency/regulating body except verification forms marked “Return to applicant”

END OF TRANSACTION. PCT: Under normal circumstances - 30 to 60 minutes.


C

itizen's Charter


Step Verifying Government Office PRC

Process Cycle Time

(Normal Circum-stances)

Person-In-Charge Fee Form

1

Submit request for verification of eligibility of a professional through personal delivery or by postal service (mail).

Verify all verification requests from the PRC database (LERIS) or hard copy of the Master list of Examinees, i.e., name of the profes-sional, date of birth, registration number and date, date of examination, and ratings. Re-encode name of the professional, date of examination and ratings obtained using the preformatted mail verification form then affix-es his/her initials. Review the entries in the verification form then affix initials prior to the signing of the authorized signatory. Review the entries in the verification form then affix initials prior to the sending of the accomplished verification form.

Verification Officer / Records Officer Verification Officer Records Officer Chief, ICT and Records Management Section

PRC-BRO OVES Form 2

Note: Verifications from government/non-government entities are mailed office-to-office.

END OF TRANSACTION

2

Transmit the accomplished verification form

through mail to requesting office.

5 working days

Verification Officer

PRC-BRO OVES Form 2 PRC Baguio Regional Offic

e

C

itizen's Charter


Step Verifying Government Office PRC Process Cycle

Time Person-in-Charge Fee Form

1

Submit request for verification

of eligibility of professionals

through the OVES Submission

Form.

Check all incoming verification request.

Arrange and group according to verify-

ing agency.

Prepare verification list.

1 min per

professional


No Fee

OVES

Submission

Form (online

form)

2

Verify from PRC database (LERIS) and/

or Table of Results within Process Cy-

cle Time.

Review entries in the Verification Form

and affix initials.

Review entries in the Verification Form

and affix initials.

1 min per

professional

1 min per

professional

1 min per

professional


Records Officer

Chief, ICT and

Records Man-

agement Section

3

Send verification through OVES via

email to requesting office within Process

Cycle Time.

1 min per

professional Verification Officer

PRC BRO

OVES Form 1

Note: OVES verifications from government/non-government entities are e-mailed office-to-office.

END OF TRANSACTION


C

itizen's Charter

citizen's charter - baguio

Documents