Citizen Driven Health and Care

@timstraughan

Smart Care Infrastructure

Some Principles

• Bottom up not top down• Use of existing networks and communities• Co-production- ‘doing with’ not ‘doing to’• From passive to active• Providing tools to helping people take control• Building outcome evidence through

prototypes

What is a Neighbourhood Network ?

• Neighbourhood Networks are community based, locally led organisations that– enable older people to live independently– pro-actively participate within their own

communities by providing services that reduce social isolation

– provide opportunities for volunteering– act as a “gateway” to advice/information/services

promote health and wellbeing and thus improve the quality of life for the individual.

Neighbourhood Networks - Some facts

• 32 NNs currently support over 21,900 older people • Volunteers doing this fantastic work have gone up by

over 200 in last 12 months, rising to 1,910• Prevented 1,450 older people from going into hospital

and supported 617 being discharged from hospital. • 26 safeguarding referrals have been made to Leeds

Safeguarding Units.• As a measure of how the Networks are appreciated by

users, families and friends, a massive 2,427 compliments were received over the past 12 months, with just 4 complaints!

Some Examples

Citizen Driven Health

One example of Citizen Driven Health is about connecting the people involved in the circle of care around the individual, so they know who each other are, can connect and be aware of what each other are doing, across the whole Neighbourhood Network and beyond and therefore hopefully become more effective at supporting the health and wellbeing of the individual.

Coordination of Care

Circle of Care