citi careers aug 2007
DESCRIPTION
This document is a presentation design to inform graduate students various careers openings in the IT sector (in India). Much of the data has become outdated but the overall structure would be useful for designing similar presentationsTRANSCRIPT
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Software Professionals - Software Professionals - Opportunities & Opportunities &
ChallengesChallenges
Dr Mukesh J PatelAugust 2007
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Presentation Road MapPresentation Road Map
Indian IT and BPO-ITESHighlight - Financial and EmploymentTalent Pool and Skill GapTop IT and ITES companies
OpportunitiesIT- ITES – Opportunities Non-Technical Skill
Concluding Remarks
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Indian IT IndustryIndian IT Industry
USD Billions 2004 2005 2006 2007
IT Services 10.4 13.5 17.8 22.9
-Exports 7.3 10.0 13.3 18.1
ITES-BPO 3.4 5.2 7.2 9.5
-Exports 3.1 4.6 6.3 8.3
Eng Services R&D S/ware Products
2.9 3.9 5.3 6.5
-Exports 2.5 3.1 4.0 4.9
Hardware 5.0 5.9 7.0 8.2
Total IT Ind 21.6 28.4 37.4 47.8
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2007 Highlights - 12007 Highlights - 1
Contribution to GDP 5.4% in 2007 (4.8% in 2006)
Majority is exports – services and software growth forecast is 30+%
MNC investments over USD 10bLarger contracts (USD 50m +) 1%
to 7%
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2007 Highlights - 22007 Highlights - 2
IP creation (Product devp, eng services) growth forecast 22%
Broad-based industry structure – Not just the big players – SMEs such Mahindra Tech, I-Flex,
Hexaware, Educomp, NIIT, etc
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Domestic ScenarioDomestic Scenario
The total size expected to cross USD 15.9 billion in FY 2006-07, a growth of 21 percent over FY 2005-06
No longer totally dominated by hardware sales
No longer just MNC – Indian players are making inroads
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Employment HighlightsEmployment Highlights
2007 - Total IT Software/services & ITES employment 1.6m (1m in 2004)
2010 – 2.5m (0.9m IT prof & 1.4m ITES-BPO)
2004 – 3m indirect employment attributed to IT-ITES
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BPO HighlightsBPO Highlights Significant transformation over the past
decade– Starting with basic data entry tasks– High proportion of voice-based services– A range of back-office processing activities
Last 3-4 years services include – processes involving rule-based decision
making– Research and Analysis services– Legal and Medical work
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Talent Pool - 1Talent Pool - 1
Good demographic profilenearly 50% + of pop below the
age of 25Accounting for 28% of the total
suitable pool available across all offshore destinations
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Talent Pool - 2Talent Pool - 2
Emerging Manpower/skills gapNot numbers but skills
– Comprehensive skill assessment and certification
– Educational SEZ’s– Finishing Schools (3-4 months)
Non-technical knowledgeSoft skills
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NASSCOM NASSCOM Top-Top-220 IT0 IT Exp Exp
1. TCS2. Infosys 3. Wipro4. Satyam5. HCL6. Tech Mahindra7. Patni Comp8. I-Flex9. L & T Info Tech10. Polaris
1. Hexaware2. Flextronics3. Mphasis4. Mastek5. Siemens Info Sys6. NIIT Technologies7. Prithvi Info8. Genpact9. I-Gate 10. Birlasoft
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NASSCOM Top-NASSCOM Top-110 IT0 IT (2004) (2004)
1. TCS2. Infosys 3. Wipro4. HCL5. Cognizant6. Satyam7. HP8. Genpact9. Tech Mahindra10. Oracle
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Genpact WNS Tranmsworks IBP-Daksh TCS Wipro Firstsource HCL Infosys EXL Holdings
NASSCOM Top-NASSCOM Top-110 IT0 ITESES
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IT – Opportunities SummaryIT – Opportunities Summary
Software Coding Software Services User Support Maintenance/Hosting and Admin Telecom and Networking Hardware – embedded design R & D Product Design and Development BPO – ITES
Demand for Skilled Workers All that matters is TALENT and KNOWLEDGE
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Software ProductsSoftware Products
Skills Engineering / Computers / MBA Analytical / Logical abilities Communication skills Business Functional knowledge Design Skills – usability, graphics,
formatting, etc Research and learning skills Systems/Web Architecture
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Skills Graduates Communication skills – verbal and written Sector Knowledge – banking, insurance,
mortgage Business Functional Knowledge – HR, Marketing Cultural and General Knowledge Ability to understand, and learn Monitoring, supervision Training Value adding – new idea, processes Networking Technical Knowledge – not very high
IT Enabled Services - BPOIT Enabled Services - BPO
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IT Enabled Services - BPOIT Enabled Services - BPO Skills
Graduates Communication skills – verbal and written Sector Knowledge – banking, insurance, mortgage Business Functional Knowledge – HR, Marketing Cultural and General Knowledge Ability to understand, and learn Monitoring, supervision Training Value adding – new idea, processes Networking Technical Knowledge – not very high
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Telecom and NetworkingTelecom and Networking
Skills Engineering / Comp / Comm Graduates & MBA Technical Knowledge of TCP/IP, Internet, Wireless Service reliability – support and maintenance Application access/services - Data security Project management - Planning and
implementation Research and learning skills Strategic planning for business & service growth Adaptation to rapid changes
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Non – Technical SkillsNon – Technical Skills
Product Development – ideas Online Services – revenue generation BPO – Communication skills, English, etc Business Knowledge – functional Domestic Market – business analysis, BI Mobiles – networks,
applications/services Logistics – GIS, scheduling
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Concluding RemarksConcluding Remarks IT and related sectors remain viable
options However growth and opportunities
increasingly for those with MORE than technical skills Communication – oral and written Ability to understand and learn fast Utility and usage of software – functional Business knowledge Analytical skills Network and systems architecture related skills Graphics and Design often internal General Knowledge
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Indian IT IndustryIndian IT Industry
Source - Nasscom
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“A combination of h/w & s/w as a part of larger system used to perform, control or monitor”
Prerequisites Engineering – Computers, Electronics and IC Knowledge of System Design Architecture Knowledge of h/w, s/w and networking
protocols
Role Analyst and Assessors System Integrators Developers
Embedded Systems TechnologyEmbedded Systems Technology