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    Module 1 - 100

    Vo Van Giap - Take Exam

    Exam questions

    Time remaining: 00: 15: 27

    1 . When creating standards for network diagrams; which document characteristic should you use primarily?

    Icons

    Inventory

    Configuration

    Command syntax

    None of the above.

    2 . What categories of information should you take into consideration when you document the properties of a router for a NeConfiguration Table? (Choose three)

    STP state

    interface IP address

    routing protocol information

    EtherChannel configuration

    management IP address

    interface types

    3 . Which of the following documentation traits have to be addressed when creating network diagram standards?

    Inventory

    Abbreviations

    Configurations

    Command syntax

    None of the above

    4 . In order to be more proactive in the management of the Cisco network, an action plan was created. What step should anadministrator take while in the process of implementing an action plan?

    Document the topology of the network.

    Delete access lists on routers to isolate traffic.

    Create troubleshooting steps as needed during the process.

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    Restore your network to a known previous state if the action item does not solve the problem.

    None of the above.

    5 . Youve just been hired as the new senior systems administrator at the Cisco Corporation and although the network is woperfectly and efficiently the previous system administrator left no network documentation. In order to create a network baselithree steps should you take in creating this initial baseline? (Choose three)

    Determine all the variables in the network and record them.

    Determine the scope of the domain responsibility.

    Record the baseline data for the first two months.

    Determine the network performance goals.

    Start the baseline network model with the access layer.

    Identify the devices and ports of interest.

    6 . Documenting the network is important for any network administrator. In which three ways is documentation beneficial? (S

    three)

    Annual review

    Managed access

    Revision history

    Guaranteed accuracy

    Distribution efficiency

    7 . Which of the following components should you include in an End-System Topology Diagram? (Choose all that apply.)

    Device illustration

    Operating system

    IP routing protocol

    Connection to the network

    Device name

    VTP domain

    8 . What is true about the characteristics of a network topology diagram? (Choose all that apply)

    It is a detailed report about the capabilities of the network.

    It is an illustration of how each network is connected to the Internet.

    It contains the components that the network configuration table does not contain.

    It illustrates how each device in a network is connected.

    It is defined by the aspects of its logical architecture.

    9 . Which of the following guidelines should you adhere to if you wanted to ensure proper network documentation as networ

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    and conditions change? (Choose four)

    Be consistent

    Know your objective

    Document everything

    Keep the documents accessible

    Establish new baselines weekly

    Maintain the documentation

    10 . What can you find in the Cisco Documentation CD-ROM that is provided from Cisco?

    Information on the most popular topics only

    A search facility to go directly to the needed information

    Similar information to the CCO web site but it is not in HTML format

    Command references and command summaries, but not product catalog information

    None of the above

    11 . Having a library of standardized symbols and templates contributes to which network documentation guideline?

    Document objectives

    Document accessibility

    Document scope

    Document consistency

    Document maintenance

    12 . While a network performs at an acceptable level, what should you do in order to create a snapshot of a network configu

    Establish a baseline

    Configure snapshot routing

    Use Netsys Baseliner

    Use Netsys Analyzer

    None of the above.

    13 . The Topology Builder is a network tool that is included with which of the following?

    Router Configuration File Loader

    Connectivity Baseliner

    Connectivity Solver

    Topology Builder

    Diagnostic Report Generator

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    14 . Which of the following items should you include in a network topology diagram? (Choose two)

    Individual end user systems.

    Location of configuration files.

    Illustrations of each network device.

    Representations of logical and physical connections.

    Speed and duplex of individual switch ports.

    15 . Which one of the following is the leading cause of lost network availability?

    Natural disasters

    Operational errors

    Network device software failures

    Network device outage at single points of failure in the topology

    End user error

    16 . Network Topology Diagrams and Network Configuration Tables share two similarities. What are they? (Choose two)

    Both share few components.

    Both share many of the same components.

    Both define physical memory components.

    Both are used for troubleshooting.

    Both use lines and symbols to represent network components.

    17 . Which of the following pieces of information are relevant to an end-system network configuration table? Select four.

    network media type

    DNS server address

    default gateway address

    routing protocol characteristics

    operating system and version

    IP address and subnet mask

    18 . Which of the following best describes the measurements of your network under normal conditions?

    synchronized

    baseline

    average

    log

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    19 . Which of the following is a network process characterized by the following: Log in, Interface discovery, and Device disco

    Network testing

    Network documentation

    Network configuration

    Network troubleshooting

    All of the above

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    Module 2 - 94

    Le Son - Take Exam

    Exam questions

    Time remaining: 00: 38: 40

    1 . You have found that your solution to a problem doesnt work. What should be the next step?

    Undo all changes and reload all software

    Replace the defective hardware

    Undo one change at a time and test

    Gather more facts

    2 . Which of the following produces the lowest logging overhead?

    console

    buffer

    syslog server

    virtual terminal server

    3 . When analyzing a network problem; in what terms should a network troubleshooter define the problem?

    Symptoms and root causes

    Root causes and root benefits

    Benefits and ROI

    Causes and benefits

    Symptoms and potential causes

    4 . Network trobleshooters are like detectives, sometimes they have to bring in network users for questioning in order to dete

    what the problem is. In which troubleshooting step does this happen?

    Verifying the information

    Defining the problem

    Isolating the problem

    Gathering facts

    Logging the trouble ticket

    None of the above.

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    5 . The general troubleshooting process is composed of three essential stages. What are these three steps in the generaltroubleshooting process? (Choose three)

    Isolate Symptoms

    Isolate the problem

    Correct the problem

    Identify the problem

    Gather Symptoms

    Document the problem

    Research Solutions

    6 . Which of the following is not a way for users to contact TAC (Technical Assistance Center)?

    phone

    email

    postal service

    CCO

    Fax

    7 . You are having problems with other vendors devices. What would you use to help you with this situation?

    CCO Software Center

    Stack Decoder

    Troubleshooting Assistant

    Open Forum

    8 . Is the following statement true or false? Systematic approaches are very effective when troubleshooting networks.

    True only when you are running IOS to manage the network gears.

    False

    True only when CWSI is in use.

    True

    True only when all network gear is Cisco based

    9 . What are four reasons for proper handling of the Cisco troubleshooting tools? Choose four.

    So you know how to stop the tool when you are done using it

    Certain tools may cause router performance issues

    So you can keep certain tools running at all times

    So you know about the most selective and focused use of the diagnostic tool

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    So you know how you can minimize the impact of your troubleshooting in other processes competing for resources on tdevice

    10 . Youre a network administrator, and while you were gone in vacation; your junior administrator installed a new router. Sresponse time for end users on the network has degraded to the point of concern. To begin troubleshooting you start by exarouting protocol operations, and then check the physical connections on the affected devices. What is the name of this troubmethod?

    Bottom-up

    Experience based

    Top-down

    Divide-and-conquer

    None of the above.

    11 . What is the general idea of using a troubleshooting model?

    You normally dont need a troubleshooting model because this takes up too much time. Youre better off trying to solve

    problem using standard solutions and hoping that this brings up the network before you have to implement a systematictroubleshooting method

    To systematically reduce a large set of possible trouble causes to a small set of causes or a single cause. Using a troubmodel also reduces the time to solve similar, future problems

    To allow unexperienced network administrators a way to solve complex problems

    To keep network documentation up-to-date

    12 . What will a Cisco CSE consider when deciding how to work on a TAC case?

    The severity of network degradation

    The type of problem and the priority level

    How many cases the CSE is currently working on

    In the order they were received

    13 . When troubleshooting a network, what are the advantages of using a logically layered network model?

    Focus on physical, data link and network layers to isolate a problem.

    Focus on specific elements to isolate a problem.

    Focus on physical layers to isolate a problem

    Focus on transport and application layers to isolate a problem.

    None of the above.

    14 . A Cisco Support Engineer (CSE) asks for the output from the show interface command. The problem is most likely:

    A performance issue

    A crash or hung system

    A partial loss of system function

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    A serial link problem

    15 . The CCO Software Center provides:

    Online upgrades and maintenance releases of Cisco software products

    Monitoring of network traffic and measuring data flow

    Configuration management

    you to see the effect that certain changes will make on a network without actually making the changes

    16 . Which of the following is a network process characterized by the following: Log in, Interface discovery, and Device disco

    Network testing

    Network documentation

    Network configuration

    Network troubleshooting

    All of the above

    17 . According to Ciscos problem-solving model, what should a network troubleshooter do after they have resolved a proble

    Gather facts about the problem.

    Call TAC to have the case closed.

    Document the changes that were made.

    Try the same solution on another router to verify the fix.

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    Module 3 - 90

    Le Son - Take Exam

    Exam questions

    Time remaining: 00: 45: 22

    1 . When you use the show interface command, you see a number of overruns. This most likely indicates:

    Buffers may be damaged

    The receiver was unable to move data to a buffer because the input rate exceeded the receivers ability

    Packets were received with CRC errors

    Packets exceeded the maximum packet size

    2 . Caution should be used when performing debug commands because (Choose three):

    many are processor intensive

    they can cause degraded performance

    using them can sometimes result in loss of connectivity

    you have to recycle the router to clear them from NVRAM

    3 . What would you most likely use to check for attenuation?

    Digital Multimeter

    Breakout Box

    Protocol Analyzer

    Cable Tester

    4 . You want to use the following two DNS servers for name resolution and you want the search order for domain name resofollows: First 10.1.1.1 and then 0.1.1.2. What would be the easiest way to do this?

    A

    B

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    C

    D

    5 . What tool should you use to check for attenuation and return loss in the three predominant wavelengths -- 850nm, 1300n1500nm?

    TDR

    Fiber Optic Cable Tester

    Volt-Ohm Meter

    Digital Multimeter

    6 . By default, logging goes to the:

    buffer

    console

    terminal

    syslog server

    7 . To what three destinations can a Cisco router send its logging processes and error messages to? (Choose three)

    Message directory

    External syslog server

    Logging buffer

    Terminal lines

    History file

    Configuration file

    8 . What RJ-45 pins does ISDN use for transmit/receive?

    1,2,3,4

    1,8

    3,4,5,6

    1,2,7,8

    9 . When done configuring an interface, what should you always do next?

    Perform the no shutdown command

    Exit the interface configuration mode

    Ping the default gateway of the router

    Shut down the interface

    10 . What is not a reason for a complete interface reset?

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    Link congestion

    Interface hardware problem

    Clocking signal problem

    Counters cleared with the clear interface command

    11 . Which two inexpensive tools would you use to check cable continuity?

    TDR

    Volt-Ohm Meter

    OTDR

    Multimeter

    12 . You are trying to reach a network other than your own. You notice that the packet does not reach its destination. What cthe problem? Choose two.

    There is no default gateway configured on the router

    There is no gateway of last resort configured on the router

    The domain SOA (Start of Authority) record is corrupt

    There is not an entry for this destination in the DNS cache

    13 . What tool could you use to check a damaged cable with NO shorts or breaks?

    TDR

    OTDR

    Volt-Ohm Meter

    Breakout Box

    14 . What tool is used to record, interpret, and display network traffic.

    Protocol Analyzer (Network Analyzer)

    Network Monitor

    Breakout Box

    OTDR

    15 . What tool should you use to check for shorts, sharp bends, crimps, kinks, impedance mismatches, and other defects in cabling?

    Digital Multimeter

    Volt-Ohm Meter

    TDR

    Network Monitor

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    16 . What is a good troubleshooting technique to use to eliminate uncertainties about cable breaks or problems?

    Replace the cable in question using a known good external cable

    Replace the network cards on both ends

    Turn on half-duplex on the network cards on both ends

    Use a higher quality cable

    17 . Which IOS command could you use to keep track of the exact time and date that a debug output occurred at or the duraevents?

    debug all

    service timestamps

    access list

    debug events

    terminal monitor

    18 . When you use the show interface command, you see a number of underruns. This most likely indicates:

    Buffers may be damaged

    The receiver was unable to move data to a buffer because the input rate exceeded the receivers ability

    The transmitter has run faster than the router could handle

    Packets exceeded the maximum packet size

    19 . You have decided to manually create your own hostname table. What command will you have to use?

    A

    B

    C

    D

    20 . A problem while troubleshooting fiber optic networks is called fiber optic asymmetric connectivity? Which of the followingdescribes this?

    Both sides of a transmit and receive cable pair fails

    The transmit cable fails while the receive cable continues working

    The receive cable fails while the transmit cable continues working

    One side of a transmit and receive cable fails, but the remaining cable nonetheless forwards frames

    21 . When you type an incorrect command at the router prompt, a broadcast is generated to look for a DNS server to try to r

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    incorrect command. This can waste time, so what do you do to terminate this process?

    Ctrl-Alt-Delete

    Ctrl-Z

    Ctrl-X

    Ctrl-Shift-6-X

    Ctrl-Shift-6

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    Module 4 - 100

    Vo Van Giap - Take Exam

    Exam questions

    Time remaining: 00: 36: 18

    1 . Only the local DLCI 0 and DLCI 1023 come up. What should you do?

    Check again in 5 minutes because DLCIs take approximately 5 minutes to become active after being configured

    Use the show frame-relay map command to check the status of the DLCIs

    Change the encapsulation to ITU-T

    Focus your troubleshooting at the other end of the connection

    2 . What does the following output from the debug isdn q931 command tell you?

    A call teardown procedure from the router

    A call teardown procedure from the network

    A call setup procedure for an outgoing call

    A call setup procedure for an incoming call

    3 . You should not configure a VTP server offline because:

    it doesnt matter, you can configure a VTP server online or offline

    it may automatically switch to transparent mode without first switching to client mode

    the spanning tree root-bridge may become the root port

    you run the risk of an inconsistency when it prevents a VTP advert revision that does not accurately reflect the domain

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    4 . What type of switching is used with debugging?

    Process

    Fast

    CEF

    Cut-through

    5 . What is true regarding the LMI?

    It must be configured manually

    It is automatically auto-sensed on a router

    Your LMI does not have to match the service providers LMI

    If your router supports auto-sensing, you cant manually configure the LMI

    6 . The following is output from the debug ppp negotiation command. What does this output tell you?

    The remote side is not responding

    This is a normal negotiation, where both sides agree on Network Control Program (NCP) parameters

    The local side is not responding

    The router is not trying to bring up LCP

    7 . What does the following output from the debug isdn q931 command tell you?

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    A call teardown procedure from the router

    A call teardown procedure from the network

    A call setup procedure for an outgoing call

    A call setup procedure for an incoming call

    8 . What command would you use to view the bundle name of the connected client device?

    show ppp bundle

    debug ppp negotiation

    show ppp multilink

    show ppp authentication

    9 . While using the debug isdn q921 command, what is the first AI value after doing a no shut on the BRI 0 interface to st(Terminal Endpoint Identifier)?

    0

    64

    127

    128

    10 . When troubleshooting a problem in an NT/95 network, you should first:

    Check the server configuration

    Check the host configuration

    Check the router configuration

    Check IP addressing and subnetting

    11 . Which is a cause of slow VLAN performance?

    Too many instances of STP (Spanning Tree Protocol)

    Too many VLAN changes being made

    Poor traffic patterns

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    A campus-wide VLAN model following the 80/20 rule

    12 . What does the following output from the debug isdn q931 command tell you?

    A call teardown procedure from the router

    A call teardown procedure from the network

    A call setup procedure for an outgoing call

    A call setup procedure for an incoming call

    13 . Look at the following output. What LMI type is being used as indicated by the question mark (?)?

    CISCO

    ANSI

    q933a

    802.1q

    14 . What command would you use to display the LMI DLCI number on a Frame Relay interface?

    show frame-relay map

    show frame-relay pvc

    show frame-relay dlci

    show frame-relay stats

    15 . When using a certain command, you see the following output: Advertisement version:2 What does this mean?

    You are using the RIPv2 routing protocol on a device

    You are using Cisco Discovery Protocol Version 2 (CDPv2) advertising functionality on a device

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    The advertising functionality of the routing table is using version 2

    You must be using a post-IOS version that does not support CDPv1

    You are using VTP version 2

    16 . What does the following output from the debug isdn q931 command tell you?

    A call teardown procedure from the router

    A call teardown procedure from the network

    A call setup procedure for an outgoing call

    A call setup procedure for an incoming call

    17 . The most likely cause of a browsing problem in an NT/95 network is:

    More than one master browser

    Router failure

    Interface hardware problem

    Telnet not working correctly

    18 . The following is output from the debug ppp negotiation command. What does this output tell you?

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    The remote side is not responding

    This is a normal negotiation, where both sides agree on Network Control Program (NCP) parameters

    The local side is not responding

    The router is not trying to bring up LCP

    19 . What command would you use to show the BRI 0 PPP status?

    show ppp link

    debug bri

    show isdn status

    show interface

    20 . Look at the following output. What LMI type is being used as indicated by the question mark (?)?

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    CISCO

    ANSI

    q933a

    802.1q

    21 . How many VTP domains can a switch support?

    1

    2

    128

    1024

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    Module 7 - 100

    Le Son - Take Exam

    Exam questions

    Time remaining: 00: 51: 48

    1 . Your TFTP sessions are not completing. What is a troubleshooting step that you should take?

    Verify that the TFTP server is not on the same network

    Verify that the file you want to transfer is in the correct directory

    Make sure that you are using Ciscos TFTP server product

    Make sure that the TFTP server is running on the switch

    2 . You want to display the current TCP/IP network configuration parameters on a Windows 98 client. What command would

    ipconfig

    winipcfg

    winipconfig

    winipcfg /showclassid

    3 . Which network management product provides configuration management?

    TrafficDirector

    NetSys

    CiscoWorks 2000

    CiscoView

    4 . Which Cisco management product would you choose to manage Cisco switches?

    TrafficDirector

    CWSI

    MRTG

    Scion

    5 . What layers does a given layer in the OSI model generally communicate with. Choose the best three answers.

    The layer directly above it

    All the layers above or below it

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    All the layers above it

    The layer directly below it

    Its peer layer in other networked computer systems

    6 . What feature must you have to access additional RMON groups?

    Spanning Tree

    SPAN

    RMON8

    CWSI

    7 . Youre working on a host PC and want to view the host routing table. What command do you use?

    route view

    route print

    route add

    route display

    8 . Which Cisco network management product provides you with a real-time graphical representation of a routers interfacesLEDs?

    CiscoWorks

    NetSys

    Scion

    CiscoView

    9 . Where you send the system logs can affect the overhead of the system. What is the highest, in terms of the overhead pro

    virtual terminal logging

    console logging

    internal buffer logging

    syslog server logging

    10 . What four groups in the RMON specification (RFC 1757) does the Catalyst 5000 embedded RMON agent support?

    Statistics Group

    Supervisor Group

    History Group

    Alarms Group

    Events Group

    11 . When testing a prototype network and you are simulating normal network application load, a protocol analyzer can be u

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    Capture data

    Identify errors

    Verify network utilization

    Determine percentage of broadcast traffic

    All of the above

    12 . You receive the following output: Router#traceroute 10.3.3.3 Type escape sequence to abort. Tracing the route to 10.3.Router# What does this output mean?

    A timed-out request

    An Unknown packet type

    The network is not reachable

    The port is not reachable

    13 . Which network management product allows you to see the effect that certain changes will make on a network without amaking the changes?

    TrafficDirector

    NetSys

    CiscoWorks

    CiscoView

    14 . Which layer is responsible for flow control with sliding windows and reliability with sequence numbers and acknowledgm

    Application

    Internet

    Network Interface

    Transport

    15 . Youre working on a host PC and want to add a route to the host routing table. What command do you use?

    route add

    ip route

    ip route add

    route addition

    16 . What are two major network management protocols?

    SNMP

    CHAP

    PAP

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    RMON

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    Module 6 - 100

    Nguyen Anh Dung - Take Exam

    Exam questions

    Time remaining: 00: 16: 05

    1 . Which processes does TCP, but not UDP, use? Choose two.

    Windowing

    Acknowledgements

    Source Port

    Destination Port

    2 . Which command would you use to clear all statistics from access list statements?

    clear ip access-list counters

    clear ip access list counters

    clear access-list counters

    clear access list counters

    3 . What command would you use to display the contents of all current IP access lists?

    show ip access-lists

    show ip access lists

    show ip acl

    show ip access lists /all

    4 . If you had to configure the router to forward DHCP broadcast packets through the use of a helper addresses, which two ccould you use? (Choose two)

    ip forward-protocol

    ip any helper-address

    ip explicit-protocol

    ip helper-address

    5 . What would be a symptom of a connection-oriented protocol that would be an indication of a problem?

    Errors not being reported back to the sender

    Multiple retransmission of data segments

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    Data not being acknowledged

    Data arriving out of order

    6 . Ephemeral port numbers are known as:

    ports that can be used as host ports and are temporary

    ports that can be used as host ports and are permanent

    well-known ports that are numbered from 1 through 1023

    well-known ports that are numbered higher than 1023

    7 . Two companies run different routing protocols after they are merged. Users experience intermittent IP communications pAll desktop protocols work correctly. What is the most likely cause of this problem?

    There is a virus being inherited

    NAT was not property configured

    There is a spanning tree loop in the network.

    The access list is not property implemented to stop feedback routes.

    8 . Regarding the TCP Connect sequence, how are initial sequence numbers chosen?

    Randomly

    By the user

    Initial sequence numbers always begin with 1

    The TCP Connection sequence does not use sequence numbers because it uses SYN and ACK numbers

    9 . 4. What should you check when troubleshooting a connectionless-oriented protocol? A. Check connection oriented uppeMultiple retransmission of data segments C. Errors not being reported back to the sender D. Verify sequence numbers,acknowledgements, and window sizes

    Check connection oriented upper layers

    Multiple retransmission of data segments

    Errors not being reported back to the sender

    Verify sequence numbers, acknowledgements, and window sizes

    10 . Which network applications run over UDP?

    SNMP

    RPC

    DNS

    TFPT

    IPX

    11 . While looking at a datagram, you notice that the Protocol field contains 17. What protocol is being used to send the data

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    TCP

    IP

    UDP

    ICMP

    12 . You need to ensure that NTP traffic can pass through access list 101, which is configured on router TK1. Which of the fchoices will allow NTP traffic?

    access-list 101 permit ICMP 0.0.0.0 255.255.255.255 0.0.0.0 255.255.255.255

    access-list 101 permit tcp 0.0.0.0 255.255.255.255 0.0.0.0 255.255.255.255

    access-list 101 permit udp 0.0.0.0 255.255.255.255 0.0.0.0 255.255.255.255

    access-list 101 permit tcp 0.0.0.0 255.255.255.255 0.0.0.0 255.255.255.255

    13 . Which of the following are considered connection-oriented protocols? Choose two.

    TCP

    IP

    SPX

    IPX

    14 . When comparing the OSI Reference Model to the DoD Model, UDP belongs in the __________ Layer of the DoD ModeDoD Layer maps to the _________ Layer in the OSI Reference Model.

    Network, Transport

    Application/Process, Session

    Host to Host, Network

    Host to Host, Transport

    15 . Encryption and tunneling protocols that work with PAT Port/Address Translation) sometimes have problems. At which OPAT problems exist at?

    Data Link Layer

    Network Layer

    Transport Layer

    Presentation Layer

    Physical Layer

    16 . You are a mobile troubleshooter, and you've arrived to a jobsite to troubleshoot an old Windows NT network. The local technician tells you that users are unable to browse the network neighborhood. What could be causing this problem? (Choo

    Inaccurate routing entries in the LMHOSTS file.

    Inaccurate resolution of non-IP entities into IP addresses.

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    Incomplete resolution of non-IP entities into IP addresses.

    Incomplete configuration of IP entities to the IP routing table.

    17 . What is the advantage of a connectionless protocol?

    Robustness

    Security

    Speed

    Error checking

    18 . What command can you use to allow the forwarding of all UDP broadcasts using port 200?

    ip 200 forward-protocol udp set

    ip protocol udp 200

    ip forward-protocol udp 200

    ip forward 200 udp

    ip forward-protocol tcp 200

    19 . Which of the following best describes the process of the connection-oriented three-way handshake?

    Three packets consisting of SYN, SYN/ACK, ACK

    Two packets consisting of SYN, SYN/ACK (the second and third parts of the three-way handshake are including in the spacket)

    Three packets consisting of ACK, SYN, SYN/ACK

    Three packets consisting of SYN, ACK, SYN

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