cisco mds main session emc world 2015
TRANSCRIPT
1 © Copyright 2015 EMC Corporation. All rights reserved. 1 © Copyright 2015 EMC Corporation. All rights reserved.
2 © Copyright 2015 EMC Corporation. All rights reserved.
NEW CISCO STORAGE NETWORKING INNOVATIONS FOR AGILE DATACENTERS NITIN GARG
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• Some of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis.
• This material is subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.
LEGAL DISCLAIMER
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TRANSFORMING TO THE CLOUD, JOINTLY
“EMC is a key strategic partner for Cisco. We have thousands of joint customers and hundreds of joint channel partners around the world.
Together, Cisco and EMC are helping customers create and deploy data centers that are more efficient, easier to manage, and more dynamic.”
“The Cisco and EMC alliance is dedicated to helping customers create and deploy next-generation data centers that offer greater scalability, security, flexibility, and functionality.
Our skills and expertise complement each other and we combine them together for the benefit of our mutual customers.”
John Chambers Chairman, President and CEO, Cisco Systems
Joe Tucci Chairman, President and CEO, EMC
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Technology Transitions (by 2017)
Business Implications
DATA EXPLOSION AND CLOUD ADOPTION INDUSTRY TRENDS
Internet of Things Cloud Mobility Agility
Sources: Cisco Visual Networking Index (VNI), Cisco Cloud Index, IDC, Gartner
Connected Devices Cloud Traffic BYOD Adoption SDN Market Growth
50% 60%
Growth and Productivity
Opportunities
New Business Models
User Experience and Expectations Globalization
Security and Regulatory Compliance
Changing Role of IT
69% 40 B
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Putting the
Squeeze on the
Storage Network
Meanwhile, Storage Networks Seeing Greater Workloads
Whether you’re a financial services company conducting high volumes of data analysis…
or a healthcare company whose doctors need instant access to a deep archive of patient records…
or an IT service provider planning to consolidate multiple data centers,
Networks Need to Evolve to Keep Pace
Virtualized Servers by 2018* 85%
10x Growth in Information created by 2020*
7x
you are consolidating servers …
growing storage …
contemplating flash …
Growth in Solid-State Drives (SSD) by 2018*
1.3x and streamlining OpEx
Increase in IT Professionals by 2020*
*IDC
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EVOLUTION OF STORAGE NETWORKING….
Block and/or File Arrays
Enterprise Apps: OLTP, VDI, etc.
Big Data, Scale-Out NAS
Cloud Storage (Object)
Multi-Protocol (FC, FICON, FCIP, FCoE, NAS, iSCSI, HTTP) Performance (16G FC, 10GE, 40GE, 100GE)
Scale (Tens of Thousands P/V Devices, Billions of Objects) Operational Simplicity (Automation, Self-Service Provisioning)
Fabric
Fabric
Compute Nodes
REST API
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Innovation
Driving Innovations for the Next Decade with a Complete SAN Portfolio Deploy Small, Medium, Large SANs with Cisco MDS and Nexus Families
CISCO STORAGE NETWORKING RATE OF INNOVATIONS IS ACCELERATING...
Comprehensive Security
Virtual SAN (VSAN)
Integrated SAN Extension for DC/BR
Performance and Density
Single LAN/SAN Management
10G FCoE
Inter-VSAN Routing
Network Diagnostics and Troubleshooting
Tools
Integrated Multi-Protocol FC, FICON, iSCSI and FCIP
Industry-Leading FC Performance, Reliability
SAN Scale
Unified Port
2002 2013
2014
MDS 9396S
FICON at Scale
40G Converged Ethernet
SAN Management Simplification
Q3CY15
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CISCO MULTI-PROTOCOL ARCHITECTURE – SAN, LAN, AND COMPUTE
Cisco UCS C-Series Rack Servers
Cisco UCS B-Series Blade Servers
Cisco UCS Fabric
Interconnects Cisco UCS
6248UP
Cisco UCS 6296UP
LAN / SAN
Cisco Nexus 9000
Cisco Nexus 7000
Cisco Nexus 5600
Cisco Nexus 5500
Cisco Nexus 3000
Cisco Nexus 2000
Cisco MDS 9700 48x16G line-rate
FC
Cisco MDS 9250i
10+ Years of Proven NX-OS Operating System Cisco Prime Data Center Network Manager (DCNM)
Cisco MDS 9148S
48x10G line-rate FCoE
CONSISTENT AND SIMPLIFIED Features, Management, and Programmability
SAN 16G COMPUTE
Cisco MDS 9396S
Q3CY15
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INTRODUCING …. MDS 9396S 96-PORT 16G FABRIC SWITCH NEWEST MEMBER OF CISCO 16G FABRIC SWITCH FAMILY
Cisco MDS 9396S Cisco MDS 9148S
VERSATILE • Start with 48-port base • Scale up with 12-port license • Or, full 96-port option available
• Start with 12-port base • Scale up with 12-port license • Or, full 48-port option available
EASY TO USE • Automated Provisioning • Quick Configuration Wizard • Same OS and Management across Industry’s broadest SAN Portfolio
ENTERPRISE-CLASS • Non-disruptive software upgrades • Up to 4095 B2B credits per port (MDS 9396S); up to 253 B2B credits per port (MDS 9148S) • Up to 32 Virtual SAN (VSANs) • Hardware-based slow-drain detection and recovery, Inter-VSAN Routing, QOS, PortChannels, N-Port ID
Virtualization (NPIV), N-Port Virtualization (NPV), • Forward Error Correction, Link Encryption (MDS 9396S)
Industry’s Most Affordable 16G Fabric Switch Family
1 RU
48 x 16G FC Line Rate Performance
12-48 Ports in 12-Port increments
2 RU
96 x 16G FC Line Rate Performance
48-96 Ports in 12-Port increments
Q3CY15 Available Now
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EXAMPLE USE CASE: MDS 16G FABRIC SWITCH FAMILY IDEAL FOR SOLID-STATE FLASH
Use MDS 16G FC Fabric Switch Family to Deploy Solid-State Flash Solutions
Typical Flash Applications • VDI, OLTP, Big Data, Server Virtualization • DC Consolidation to achieve lower space
and power usage
Enterprise-class Solution Requirements • High Throughput • Scaleable • Economical
16G Entry-Level SANs
MDS 9148S
• Start with 12-Port 16G FC base • Grow in 12-port increments
12 à 24 à 36 à 48 ports • Two base configurations
12, 48 ports
• Start with 48-Port 16G FC base • Grow in 12-port increments
48 à 60 à 72 à 84 à 96 ports • Two base configurations
48, 96 ports
• Deploy MDS 9396S across two racks as a MoR switch – connect to end-of-row MDS 9700 Director
• Deploy in N-Port Virtualization (NPV) mode to reduce number of managed switches
Mid-Tier Standalone SANs Private Cloud SANs
Cisco MDS 9396S
Cisco UCS
MDS 9396S: MoR switch (Middle-of-Row)
. . .
. . Cisco MDS 9700
Q3CY15
Cisco UCS
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10-SLOT AND 6-SLOT OPTIONS AVAILABLE CISCO MDS 9700 MULTILAYER DIRECTORS
14RU
• Up to 8 Line Cards • Up to 6 Fabric Modules • Dual Supervisors
9RU
MDS 9710
MDS 9706
• Up to 4 Line Cards • Up to 6 Fabric Modules • Dual Supervisors
Industry’s Highest Performance and Capacity 1.5-Tbps/Slot
MDS 9710: 384 Line-Rate 16G FC Ports MDS 9706: 192 Line-Rate 16G FC Ports
Industry’s Most Reliable STORAGE DIRECTORS
N+1 Fabric
Unmatched Flexibility Multi-protocol connectivity
Investment Protection for the Next Decade
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1 256 Gbps 220 Gbps
2 512 Gbps 440 Gbps
3 768 Gbps 660 Gbps
4 1024 Gbps 880 Gbps
FC, FCoE Modules
5 1280 Gbps 1100 Gbps
6 1536 Gbps 1320 Gbps
Number of Fabric Cards
Front Panel FC Bandwidth/Slot
Front Panel FCoE Bandwidth/Slot
MDS 9700: DESIGNED FOR GROWTH
No Forklift Required for 40G FCoE / 32G FC in the Future
Host Port 6
1
2
3
4
5
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MDS 9700 or Nexus 7700 Series
THOUSANDS OF DEVICES – HETEROGENEOUS PHYSICAL, VIRTUAL ENVIRONMENTS BOOSTING SCALE FOR SAN INFRASTRUCTURES
Scale for Cloud-Scale SAN Deployments
Scale-Out: Large FC Infrastructure Requires Support for • Lots of switches à increase number of domains supported
• Lots of hosts à increase number of zones supported • Lots of VMs à increase number of fabric logins per fabric
Scale-Up: Requires Each FC Switch to Support • Lots of hosts à increase number of fabric logins per switch and per module
Scale Parameter MDS 9700/ Nexus 7700
Tested Configuration Limits Cisco Improvement over
earlier support Industry Leader
Number of Domains* 80 +33% +42%
Zones per Fabric 16,000 +100% -
Fabric Logins per Fabric 20,000 +100% +233%
Fabric Logins per Switch 4,000 +100% +100%
Fabric Logins per Module 1,000 +150% -
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CISCO MDS 9250I MULTISERVICE FABRIC SWITCH BUSINESS CONTINUITY/
DISASTER RECOVERY
DATA MIGRATION FC SAN GATEWAY
FC FCoE
SAN
Converged Fabric
FC SAN SWITCH
FC
Migrate Data Between Heterogeneous Storage
1/10G FCIP/iSCSI (2 Ports)
16G FC, FICON (40 Ports)
10GE FCoE (8 Ports)
Production DC
Disaster Recovery DC
IP WAN
FCoE FC
SAN
√
FCoE FC
SAN
One SAN Appliance, Multiple Use Cases
FC
SAN
FC
SAN
FC
SAN
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MDS 9710/ MDS 9706
Switched FICON
MDS 9250i
MDS 9710/ MDS 9706
MDS 9710/ MDS 9706 WAN
Cascaded FICON with Distance Extension
Highest Performance 16G FICON Portfolio
• MDS 9710: 384 16G Line-rate Ports; • MDS 9706: 192 16G Line-rate Ports • FICON and Open Systems supported
on same MDS 9700 Switch
FICON Distance Extension
• 10G FCIP Extension • Specialized Protocol Acceleration
for Tape and Disk Mirroring Technologies
Feature-Rich FICON Capabilities
• Support for z13 FICON Dynamic Routing (OXID-based Routing) and Forward Error Correction
INTRODUCING …. FICON ON MDS 9706 AND MDS 9250I ADDS TO THE FICON SUPPORT ALREADY AVAILABLE ON MDS 9710
FICON on MDS 9706, MDS 9250i Q3CY15
Celebrating 10 Years of FICON support on MDS 9000 Family
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40G CONVERGED ETHERNET FABRICS FOR STORAGE NETWORKING
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DATA CENTER PARADIGM SHIFTS DRIVING ETHERNET STORAGE NETWORKING
Architectures
• Performance - 10/40/100G
• Equal Cost Multi-Path
• Minimal Latency
• Economical
+
Applications
• Explosion in Data and Users
• VDI
• Consolidation - Scalable
Private Clouds
Deployments
• Block - FCoE, iSCSI • File - NAS • Object - TCP/IP-based
protocols e.g RPC, SOAP, REST
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• Flexibility to support iSCSI, NAS, and FCoE on a single
platform
• Converge 10/40GE line-rate storage traffic in spine-
leaf architectures
• 40G FCoE has 50% more data rate than 32G FC
INTRODUCING …. LINE-RATE 40G FCOE ON NEXUS 7700 / 7000 HIGHEST PERFORMANCE STORAGE NETWORKING DIRECTOR FAMILY
Cisco MDS Cisco UCS
Use 10/40G Ethernet to Converge IP and Fibre Channel Storage Traffic
*Nexus 7000/ 7700
40G FCoE Mid-CY15
Protocol Clocking Data Rate
32G FC 28.050 Gbps 27.2 Gbps 3400 MBps
40G FCoE 41.250 Gbps 40.0 Gbps 5000 MBps
Nexus 7700 F3 24-port 40G Module
Nexus 7718, 7710, 7706
Nexus 7000 F3 12-port 40G Module
Nexus 7018, 7010, 7009, 7004
960-Gbps/slot
480-Gbps/slot
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CONVERGE 10/40G LINE-RATE IP AND FCOE STORAGE NETWORKING INDUSTRY’S BROADEST CONVERGED ETHERNET PORTFOLIO
Max FCoE , IP Ports/Chassis
Nexus 7700/7000 Nexus 5600 Nexus 2300 Nexus 9000 MDS 9000 UCS FI
10GE 1536 (IP), 768 (FCoE) 384 48 2048 (IP only**) 384 (FCoE only)
2 (IP) 96
40GE 384* 96 6 512 (IP only**) Future Future
Cisco NEXUS Cisco MDS Cisco UCS
Use 10/40G Ethernet to Converge IP and Fibre Channel Storage Traffic
** Hardware is FCoE-capable today; software support targeted for future release
Application Centric Infrastructure (ACI)
* N7700/N7000 40G FCoE: Mid-CY15
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Converged Access Nexus 5600/7700
SAME MANAGEMENT MODEL AS FC – SEPARATE LAN AND SAN
EXAMPLE: LARGE-SCALE CONVERGED ETHERNET DEPLOYMENTS
*Source: Gartner, “Why, When, and How to Converge Storage and Data Networks”, August 2013
40GE IP
40GE Converged Link
10GE Converged Link
10GE FCoE
8G/16G FC
10GE IP
50% Reduction in number of Cables, Adapters, and ToR Switches*
40% Cost Savings for Rack Mount Servers*
30% Cost Savings for Blade Systems*
IP Spine
Nexus 7700
Nexus 2000
FC Storage Core MDS 9700
IP Storage Core NAS, iSCSi, Block
Nexus 5600/7700
. . .
Fabric Path
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SCALE-OUT STORAGE—BLOCK FILE OBJECT EVOLUTION OF ETHERNET FABRIC
Dynamic FCoE Using FabricPath
Spine
Leaf SAN-A SAN-B SAN-A SAN-B
Nexus 7700
Nexus 5600
FCoE FC NAS, iSCSI
High-Performance • 10G to Server. 40G in Ethernet Fabric
• Exchange-based Load Balancing in the Fabric
High-Availability (HA) • Logical separation and redundancy of SAN-
A/SAN-B achieved through VLANs • SAN-A/SAN-B NOT interrupted if a Spine
fails - traffic sent to other Spines
Dynamic • Dynamic discovery of leaf nodes and
establishment of VE-port relationship • Reduced possibility of human error during
configuration 40GE Converged Link
10GE Converged Link
10GE FCoE
16G FC
10GE IP
Nexus 7700 Dynamic FCoE
Mid-CY15
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UTILIZE EXISTING DUPLEX FIBER COMMONLY DEPLOYED IN 16G/10G ENVIRONMENTS TODAY
ENABLING 40GE TRANSITION
LC Fiber cable Duplex 20Gbps (Receive and Transmit on
two different wavelengths
LC Cable with 40G QSFP-BiDi
Dup
lex
LC D
uplex LC
OM3 MMF: 100m OM4 MMF: 150m
LC Fiber cable Each fiber strand carries 16G/10Gbps
LC Cable with SFP+
LC LC
OM3 MMF: 300m (10G), 100m (16G) OM4 MMF: 400m (10G), 125m (16G)
Cisco 40G QSFP BiDi Transceiver Innovation – No Need to Upgrade the Fiber Plant!
MPO-12 Fiber cable 8 Fiber strands carry 10Gbps each; 4
Fiber strands unused
MPO-12 Cable with 40G QSFP-SR4
12-F
iber
MP
O 12-Fiber M
PO
OM3 MMF: 100m OM4 MMF: 150m
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Cloud and Big Data Are Driving a Paradigm Shift
APPLICATION ATTRIBUTES
INFRASTRUCTURE DEMANDS
Dynamic Instantiation and Removal
Increasingly Non-Virtualized
Infrastructure Independent
Scale-Out/Multi-Node
Multi-Cloud Models
Application-Awareness for Agile Deployment and Placement
Physical/Virtual/Cloud Integration and Visibility
Dynamic Shared Resource Pool
Increasing Performance 1/10/40/100G and Scale
Secure and Multi-Tenant Aware
NEW APPLICATION DEMANDS ON INFRASTRUCTURE
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APIC
APPLICATION
COMPUTE NETWORK
CLOUD
STORAGE SECURITY
VISION: APPLICATION CENTRIC INFRASTRUCTURE (ACI)
Application Policy Infrastructure Controller (APIC)
Nexus 9000 (ACI Fabric)
Industry Leading ECOSYSTEM
BUILT for SDN and BEYOND
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APPLICATION NETWORK PROFILE POLICY BASED FABRIC MANAGEMENT • Extend the principle of UCSM service
profiles to the entire fabric
• Network Profile: Stateless Definition of Application Requirements
• Application Tiers
• Connectivity policies
• L4 – L7 Services
• XML/JSON Schema
• Fully Abstracted from the infrastructure implementation
• Removes dependencies of the infrastructure
• Portable across different Data centre fabrics
## Network Profile: Defines Application Level Metadata (Pseudo Code Example) <Network-Profile = Production_Web> <App-Tier = Web> <Connected-To = Application_Client> <Connection-Policy = Secure_Firewall_External> <Connected-To = Application_Tier> <Connection-Policy = Secure_Firewall_Internal & High_Priority> . . . <App-Tier = DataBase> <Connected-To = Storage> <Connection-Policy = NFS_TCP & High_BW_Low_Latency> . . .
Network Profile Fully Describes the Application Connectivity Requirements
Application
Web Tier App Tier DB Tier
Storage Storage
Application Client
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ACI Fabric Application Policy
Infrastructure Controller
Non-Blocking Penalty Free Overlay
APIC
SCALE-OUT NAS, ISCSI, BIG DATA, CLOUD STORAGE ACI FABRIC FOR SCALE-OUT ARCHITECTURES
High-Performance (10G to Server
40/100G Agg/Core)
High-Availability (HA)
Bursting Handling and Queuing
Low Latency
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Day in the Life of Storage Administrators
CISCO MDS AND NEXUS FABRIC MANAGEMENT
Joe
Janet
Use Recent Introductions to Efficiently Manage Converged Fabric
• Manage/Provision Current Environment
• Monitor/Troubleshoot Current Environment
• Capacity Planning • New Installs • Backup/Replicate
Fabric Management\ Focus Areas
PROVISIONING Wizards/Templates
VISUALIZATION
MONITORING/ TROUBLESHOOTING
CAPACITY MANAGEMENT
SC
ALA
BLE
P
RO
GR
AM
MA
BLE
Recent Introductions
End-to-End Visibility
Custom Port Groups Path Redundancy
Slow Drain Configuration Check
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N5K-access-71
N5K-access-70
M97-75
M97-74
Storage Array
PATH DEPENDENCY MAPPING ACROSS MULTI-DOMAIN AND MULTI-PROTOCOL END-TO-END VISIBILITY
End-to-End Visibility
Windows 2k8-R2-151.102
172.20.151.101
RedHat-151.103
VMs VMware ESXi
UCS or GENERIC SERVER
MDS or NEXUS ISL/FCIP MDS or NEXUS
STORAGE PORT and LUN(s)
FC + FICON CNA Adapters
FCoE + iSCSI
• Monitor VM CPU/Memory
• Monitor storage and network traffic
• Max datastore response time latency
• Dependency map from VM out to Datastore
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UCS-FI-6120XP MDS9710-16GBIT
Storage Array
UCS-FI-6120XP MDS9710-16GBIT
PATH DEPENDENCY MAPPING ACROSS MULTI-DOMAIN AND MULTI-PROTOCOL END-TO-END VISIBILITY
End-to-End Visibility
Windows 2k8-R2-151.102
172.20.151.101
RedHat-151.103
• UCS Service Profile
• Blade Inventory
• Module and Port view
• Port performance on UCS FI
VMs VMware ESXi
UCS or GENERIC SERVER
UCS FI or MDS or NEXUS ISL/FCIP MDS or NEXUS
STORAGE PORT and LUN(s)
FC + FICON CNA Adapters
FCoE + iSCSI
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Windows 2k8-R2-151.102
172.20.151.101
RedHat-151.103 Storage
Array
PATH DEPENDENCY MAPPING ACROSS MULTI-DOMAIN AND MULTI-PROTOCOL END-TO-END VISIBILITY
End-to-End Visibility
• Switch and Port Events
• Average and Peak TX/RX
• Switch CPU/Memory
• Traffic monitoring of ISLs and FCIP Links
• Discards and Errors
N5K-access-71 M97-75
N5K-access-70 M97-74
VMs VMware ESXi
UCS or GENERIC SERVER
MDS or NEXUS ISL/FCIP MDS or NEXUS
STORAGE PORT and LUN(s)
FC + FICON CNA Adapters
FCoE + iSCSI
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N5K-access-71
N5K-access-70
Windows 2k8-R2-151.102
172.20.151.101
RedHat-151.103
PATH DEPENDENCY MAPPING ACROSS MULTI-DOMAIN AND MULTI-PROTOCOL END-TO-END VISIBILITY
End-to-End Visibility
• Front End port mapping
• Host to LUN mapping
• Array Capacity
• Array inventory
Storage Array
VMs VMware ESXi
UCS or GENERIC SERVER
MDS or NEXUS ISL/FCIP MDS or NEXUS
STORAGE PORT and LUN(s)
FC + FICON CNA Adapters
FCoE + iSCSI
M97-75
M97-74
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CUSTOM APPLICATION PORT GROUPS
Select Switches
Define Group
Select Ports
Create Custom Port Group Generate Performance Reports,
Event Notifications Create Custom Port Group
Select Port
Group Generate Report, Events
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Masking Database
ON-DEMAND AND AUTOMATED REDUNDANCY CHECKS SAN HOST PATH REDUNDANCY ANALYSIS
REDUCE Mean Time to Repair
Risk to Switch and Array Upgrades
Risk to Hardware Maintenance Activities
Enclosure Port Down on Redundant Path
VSAN initiator to target Mismatch
VSAN Segmentation
Both Paths On Same Line Card
Port LUN Masking Mismatch
DCNM-VM Primary
VMware ESXi
DCNM-VM Standby
VSAN 10
VSAN 11
N5K-access-71
N5K-access-70
M97-75
M97-74
VSAN 3, 11
VSAN 10 Port A
VSAN 11 Port B VSAN 13 Storage Array
Port A/B
Port A/B
Port A
Port A/B
Root Cause
VSAN 3, 13
VSAN 2,10,12
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Platforms Detection Granularity Recovery Action Latency – Start and Stop
Software-based 8G MDS 100ms 100ms
Hardware-based NEW! 16G MDS 1ms Immediate (ns)
http://www.cisco.com/c/en/us/products/collateral/storage-networking/mds-9700-series-multilayer-directors/white_paper_c11-729444.html
HARDWARE-BASED FC CONGESTION DETECTION AND RECOVERY SELF HEALING
Deploy Robust FC Networks and Reduce Operational Cost
Affected Host
Misbehaving HBA
Misbehaving device “slowly drains” packets destined to it from the SAN. Unrelated flows and devices can be affected
MDS auto-detects slow drain devices and can take recovery actions
Potential Reasons for Slow-Drain Devices • Speed Mismatch
• HBA issues • Server Performance issues – application/OS
• Non graceful Virtual Machine exit
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SLOW DRAIN ANALYTICS WITH DCNM
Automates Troubleshooting
Reduces False Positives
Shows Fluctuations in counters
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ENSURE RESILIENCY OF THE FABRIC THROUGH CONFIGURATION ANALYSIS
Select Policy Switch Create Policy Select Fabric
Rules to Check Run Check Identifies List of Inconsistencies
User Input to Resolve
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PROGRAMMABLE: INTEGRATION WITH INDUSTRY LEADING CLOUD PLATFORMS
EMC ViPR Software-defined
storage
OpenStack
Microsoft System Center VMM
IBM PowerVC (thru OpenStack)
Automate Zoning
VMware KVM
Bare Metal
XenServer Hyper-V
For Fast Application Deployments
User-centric Models for New Cloud-scale Workloads
Cisco MDS Portfolio
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DCNM MANAGES CISCO’S MASSIVELY SCALABLE DATA CENTER SAN
Cisco DC Scale-out Architecture • 14 production Data Centers • Single 4 node federation • Central Database • 31 Fabrics • 365 VSANs • 690 Fibre Channel Switches UCS and MDS • 24,142 Switch Ports • 13,872 Server ports • 4,017 Storage array ports • 2833 ISLs links
Easy-to-use, Highly Available Management for Large Scale Environments
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EMC CONNECTRIX DIFFERENTIATORS
• Connectrix products ship within 1–2 days after receipt of the order • EMC stocks spares in worldwide depots so we can respond to
service issues within 4 hours, 7 days a week SPEED EMC Logistics
• Provides first call and Level 2 support • Provides remote support and monitoring • Provides end-to-end onsite, worldwide support from server to SAN
to storage
• EMC stands behind every configuration listed on EMC Support Matrix (ESM)
• ESM can be accessed through E-Lab Navigator
KNOWLEDGE EMC Customer Service
TRUST EMC E-Lab Proven Interoperability
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SUMMARY
STORAGE NETWORKING FOR AGILE DATA CENTERS
Deploy Fibre Channel and Ethernet Storage Networks
With Superior Performance, Scale, and Architectural Flexibility
Enable End to End Seamless Fabrics with
Nexus and MDS to evolve SAN architectures for Massive Data Growth
Provision, Monitor, and Automate Physical and
Virtual Datacenters using integrated and third party cloud software platforms