cisco connect vancouver 2020...microsoft teams users can: • send a message in the channel to share...

February 27th 2020

Microsoft O365/Google G-Suite interop – Playing Well with Others: Explore Cisco's Programmable Cloud Collaboration Experiences

Cisco Connect Vancouver 2020

Vancouver

© 2019 Cisco and/or its affiliates. All rights reserved.© 2019 Cisco and/or its affiliates. All rights reserved

What do effective teams want?

The best collaboration experience

Open and frictionless collaboration

Flexibility in their choice of tools

© 2019 Cisco and/or its affiliates. All rights reserved.

Agenda

-Cisco codec, webex meeting, webex teams

Office 365 integration, workflow, B2B messaging interoperability

-Cisco codec, webex meeting, MS teamsMS Teams Store, Cisco Webex Meetings app

-Cisco codec, MS teams Meeting, MS teamsCloud Video Interop (CVI), WebRTC, *demo*

-Cisco codec, webex or MS teams meeting, MS teams + Cisco calling

Launch Cisco Calls from MS Teams

-Cisco SBC, Webex Meeting or MS Teams meeting, MS Teams/phones/codec

MS Teams direct routing leveraging Cisco GW


Scenario 1Cisco codec, webexmeeting, webex teams

Office 365 integration, workflow, B2B messaging interoperability

Cisco Webex Teams – Microsoft OfficePresence and Click-X

Cisco Webex Teams provides integration into Microsoft Office Suite

for Windows and Mac

Office Contact Card


© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public

Cisco Webex Teams – Microsoft Office

6BRKCOL-2610

Presence and Click-X

Example, respond all with IM (Chat)

Cisco Webex Teams Add-In for Office 365

Access Cisco Webex Teams from within your Microsoft Office Applications Excel, PowerPoint & Word

Microsoft Office Add-In available from store athttps://appsource.microsoft.com/en-us/product/office/WA200000068?tab=Overview

Webex Teams – Enterprise Content Management SharePoint Online/OneDrive for Business

User experience

Webex Teamsnative content store

Microsoftcontent store

Share fromPersonal OneDrive

Share fromSharePoint Online

Selected file to share

Select permissionsECM controlled

Webex Teams – Enterprise Content Management SharePoint Online/OneDrive for Business

User experience

Webex Teams Space view

Webex Teams File activity view

Joint editing of documents directly from Webex Teams

Workflow Automation with PowerAutomate / IFTTT

Adaptive Cards in Cisco Webex Teams

Adaptive cards allow easy user interaction with bots and integrations.

Applications can send user buttons, from fields, images and rich formatting.

Forms can include simple buttons, drop-down lists, radio buttons, and text fields.

Interactive card builder is a tool that allows easy construction of cards.

Cisco Card Builder https://developer.webex.com/buttons-and-cards-designer

Microsoft Card Builder https://adaptivecards.io/designer/

https://developer.webex.com/buttons-and-cards-designer

https://adaptivecards.io/designer/

3rd Party Solution by MioFull Synchronization

Users and channels are synchronized between Webex Teams and Microsoft Teams

Users

Spaces / Channels

3rd Party Solution by MioCross-Platform Direct Messaging


Scenario 2Cisco codec, webexmeeting, MS teams

MS Teams Store, Cisco Webex Meetings app


Microsoft Teams users can:

• Send a message in the channel to share their Personal Room link or a specific meeting link

• Schedule Personal Room or regular meetings

• Start or join Personal Room or scheduled meetings from Microsoft Teams

• View upcoming list of meetings and edit/update from there

• View meeting recordings list and play recordings from there

• Get real-time meeting notifications with meeting info and ’Join’ button

• Get recording notifications with ‘Play’ button

• Provide end-user feedback

Cisco Webex Meetings for Microsoft TeamsSeamlessly schedule, start, or join Cisco Webex Meetings from within Teams


Join a meeting by entering meeting

number or Personal Room ID.

Schedule a Personal Room meeting

or regular meeting on preferred

Webex site, which can be selected

from a pulldown.

Meeting list on the personal tab

shows all upcoming meetings for the

user.

Cisco Webex Meetings Personal Tab for Microsoft Teams

Microsoft Teams users now have access to a Webex Meetings personal tab from the left rail


Users will now see all their meetings

in their channel tab calendar.

Meetings scheduled in the channel

will be highlighted .

Cisco Webex Meetings Channel Tab for Microsoft Teams: Updates

When scheduling a meeting in the

channel tab, all members can be

invited by default. You can also invite

other people, outside the channel .


Cisco Webex Meetings Channel Tab for Microsoft Teams

Webex tab in a channel where Microsoft Teams users can:

Start my Personal Meeting Room, or

join a meeting by number or URL

Schedule a meeting for a channel

View my meeting calendar

Join a meeting by number or

Personal Room ID


Users will now see the Webex

real-time status to show time

elapsed, participant count (hover

to see their names) and Start or

Join button.

Cisco Webex Meetings Channel & Personal Tab Status for Microsoft Teams


Cisco Webex Meetings Chat Messaging Extension

Microsoft Teams users can use the Webex Meetings messaging extension in a Channel, Group Chat or Private Chat to share a Join button to a meeting in the Personal Room or for a Webex scheduled meeting

In the chat message, select the

Cisco Webex Meetings icon on the

messaging bar.

Select the ‘Share

Meeting Link’ to share

their Personal Room

URL.

Enter the meeting

number to share the link

for a Webex scheduled

meeting.

Available


Webex Bot in Microsoft Teams

Add Webex Bot to a Teams channel

Post a Personal Room meeting join

URL

Set up a site to use with the channel


Commands for the Cisco Webex Meetings Bot

Use these commands in team channels:

Use these commands with the Cisco Webex Meetings Bot:


Provide feedback, whether it is to

request an enhancement or request

a new feature.

Cisco Webex Meetings End User Feedback in MS Teams

Users can provide feedback to Webex by clicking on a ‘Feedback’ link within the Webex tab


Scenario 3 Cisco codec, MS teams Meeting, MS teams

Cloud Video Interop (CVI), WebRTC


But islands persisted between the two leaders…

• In order to use Microsoft Teams on Webex devices, customers needed to license a 3rd party solution

• Microsoft created a CVI certification for these vendors to bridge the gap

• Pexip, BlueJeans, and Poly were the only CVI partners

A painful process


Not any more!

Cisco and Microsoft have come together

to deliver a better user experience

1

2

3

Cisco will be a certified Microsoft CVI partner

Webex Meetings will work with Microsoft Teams room devices via modern web technologies

Microsoft Teams will work on Webex video room systems via modern web technologies


Cisco Webex Video Integration for Microsoft TeamsCloud Gateway

• Schedule & Join: Calendar integration provides OBTP on Cisco video endpoints. One click to join from Microsoft desktop and mobile

• In-meeting: flexible multi-screen layouts, MS Teams users see their respective layouts, receive and send content, plus meeting controls

• Participant List: Cisco and Microsoft participants receive full participant roster

• Set Up: Administered via Webex Control Hub and Office 365 Admin

Cloud GatewayMS Media SDK

Video Integration

Calendar Service Exchange Online

Cloud and Premises RegisteredCisco & Third-Party SIP


Cisco Webex Devices for Microsoft Teams meetingMicrosoft Web App (WebRTC)

• Schedule & Join: Calendar integration provides OBTP on Cisco video endpoints. One click to join from Microsoft desktop and mobile.

• In-meeting: Microsoft Web App single screen layouts, receive content share, no content share via PC/HDMI cable (future), controls limited (end call, local mute, volume)

• Deployment: Cisco Video endpoints must be cloud-registered or registered on-premises using Webex Edge for Devices

• Set Up: Administered via Webex Control Hub and Office365 Admin

Calendar Service Exchange Online

Cisco Webex Device(Latest Generation)

Single Screen


Cloud Video Gateway

• Cisco (prem, edge-enabled or cloud) & any standard video endpoints

• Multi Screen with Flexible Layouts (up to 10)

• Full roster list and meeting controls

• 2 way content sharing and one-way whiteboard

• OBTP Join with Calendar Service + alternate dialing in

• Recording Indicator

WebRTC

• Webex Cloud-registered or Edge-enabled

• Only web engine-enabled devices (Room Kits, Room Series, Webex Boards, Desk Pro)

• Single Screen with Microsoft Teams layout (active speaker or content sharing)

• One-way content sharing from MS Team

• Roster list with touch screen only (Board & Desk Pro) with basic controls (end call, mute and volume)

• OBTP Join with Calendar Service

• Recording Indicator

Two Methods to Join Microsoft Teams Meeting


Scenario 4Cisco codec, webex or MS teams meeting, MS teams + Cisco calling

Launch Cisco Calls from MS Teams


• Cross launch to Webex Teams, Webex Calling or Cisco Jabber

• Works with UC Manager and Webex Calling

• Soft phone and Desk phone control support

Launch Cisco Calls from Microsoft Teams

Easily launch Cisco Voice/Video from Microsoft Teams

Subject to Change


• Key experience elements for preview release include…

Preview Release - Experience

Webex Tab with dial pad for calling

Contact address resolution from Office 365

Docs page on how to optimize behaviour(Single Calling platform)

Cisco Call button added to MS Teams pallette

NOTE: Preview Release will co-exist with Webex Meetings integration to provide Calling and Meetings workloads

Subject to Change


Scenario 5

Cisco SBC, WebexMeeting or MS Teams meeting, MS Teams/phones/codec

MS Teams direct routing leveraging Cisco GW

Microsoft Direct Routing utilizing Cisco Unified Border Element

Cisco Unified Border Element (CUBE) being Microsoft certified for Direct Routing

Routing of Microsoft Cloud PBX calls to existing Cisco UCM infrastructure or SIP PSTN trunks

Call Control

PSTN Hub

Media Controller

Media Processor

SIP Proxy

Azure

CUBE

PSTN

HTTP REST signalingsRTP mediaSIP signaling

Direct Routing without Media Bypass

BRKCOL-2610 35Subject to Change


Microsoft Teams Direct Routing offers similar Media Bypass capabilities as Lync/Skype For Business. Eliminates if possible the need of Media Processor. • Supports direct media between MS Teams client

and SBC/VoIP destination for G.711 only• Calls to voice applications (Call Park, Auto

Attendant, Call Queues) always require cloud Media Processor (no bypass)

• Mileage varies in global deployments with multiple redundant SBCs including roaming clients.

• Microsoft recommendation - MS Teams client and SBC are on the same network

Call Control

PSTN Hub

Media Controller

Media Processor

SIP Proxy

Azure

PSTN


Direct Routing with Media Bypass



• MS Teams clients outside corporate network require SBC IP address to be publicly exposed

• Alternative to use MS Teams Transport Relay in Azure

Call Control

PSTN Hub

Media Controller

Media Processor

SIP Proxy

Azure

CUBE

PSTN


Direct Routing with Media Bypass

Relay



Conclusion


Cisco Interoperability with Microsoft

Many options to interoperate

• Identify your requirements and select the right scenario for your environment

• User experience

• Technical feasibility

• Complexity

• Operational implications

• Understand the pros and cons of the selected scenario

• “Mileage” of certain functionalities might vary when applied to a real life environment

• Thoroughly evaluate (PoC)

• Cisco remains committed to support interoperability scenarios


Link to Demo video on CVI / WebRTC

Scan this code if you would like to talk to a Cisco Specialist

cisco connect vancouver 2020...microsoft teams users can: • send a message in the channel to share...

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