cisco apps · desktop sharing the 8.0 release introduces meeting place / webex integration for...

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

Cisco Apps

Marcus Dikvall

Cisco Systems Engineer

[email protected]


Cisco UnifiedPersonal

Communicator 8.0

222


Cisco Unified Personal Communicator 8.0

HighlightsSingle rich multi-media UC client for rich borderless collaboration

Based on Cisco Unified CSF technology

Jabber XMPP based technology

Business to business Presence & IM federation

Standards-based wideband audio & high-definition video

Enhanced user experience - “New Unified” UI design

Supports Windows XP, Vista, Windows 7


Cisco Unified Personal Communicator 8.0XMPP-Based Enterprise Instant Messaging

Enhanced Enterprise Instant Messaging Features

Secure and rich text instant messaging

Point to point and ad-hoc group chat

Persistent group chat rooms

Offline IM capabilities

Client chat logs/history

Tabbed multi-chat window mgmt.

Escalations to audio, video and web

Interoperability with both SIP/SIMPLE and XMPP-based IM clients

Prototype of user interface– subject to change


Cisco Unified Personal Communicator 8.0CSF Media Enhancements

Video

Softphone and deskphone video

Increased video resolutions –

Common Intermediate Format (CIF)

Video Graphics Array (VGA)

High-Definition (720p 30fps HD)

Media Improvements

Audio and Video based on new Unified Client Services Framework Engine

New wideband audio codec support -G.722 WB, iSAC

Signaling and Media Encryption




Cisco Unified Personal Communicator 8.0Productivity and Integration Enhancements

Cisco UC Integrations

Integrated Visual Voicemail

Escalations into integrated voice, video and web conferencing

Video conferencing and TelePresence integrations

SRST Telephony Failover support

Contact Center Agent integration

Cisco UC Mobility integration/inter-op

Enhanced Microsoft Integrations

Lighting up MSFT Presence bubbles

Click to Call/IM from MS Outlook/Sharepoint and other desktop applications and browsers.

GAL access


Cisco UC Integration™ for Microsoft Office Communicator 8.0

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Cisco UC Integration™ for Microsoft Office Communicator 8.0

New Capabilities

Standards-based wide-band audio & high-definition video

Integrated voice, video, & web collaboration

Visual Voicemail

Benefits

Native to Microsoft Office Communicator rich multi-media collaboration experience

Easier-to-manage single call control architecture

Investment Protection & Lower TCO

Easier-to-implement alternative relative to dual call control solution

Bundled with CUWL Standard, Business Edition, & Professional

Note: User Interface subject to change before final release


Cisco UCIntegration™ for Microsoft Office Communicator

Escalate to Cisco HD Video for 8.0

•Impromptu video conferencing via Integration with Meeting Place and Communications Manager supported endpoints, including Telepresence.



Cisco Unified Communications Integration™ for MOC

Visual Voicemail

The 8.0 release introduces voicemail playback from within the Office Communicator client.

Play, Volume and message position are controlled by the user.

Call back options accessible via right click.

Message Filter options provided (new, urgent, today, yesterday….)

If the client is not

configured for Visual

voicemail then 7.1

client behaviour is

provided.



Cisco Unified Communications Integration™ for MOC

Desktop Sharing

The 8.0 release introduces Meeting Place / Webex integration for desktop sharing.

Desktop sharing mode include on Prem integration with Meeting Place 7.0 and Type 1 integration to Webex with Meeting Place 8.0

Launch a

desktop sharing

session or

escalate from

within a call



Cisco Unified Communications

Widgets - Click to Call

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Cisco Unified Communications Widgets - Click to Call

Calling from Microsoft Office

Microsoft Office applications expose a call option via an addition to the “right-click” menu

Options provide

• Immediate “Call”

• “Edit” number before calling.



Calling from Microsoft Outlook Contacts

Microsoft Outlook contacts can be dialed by simply right clicking the contact

Options to dial multiple numbers are displayed

Further option to edit number before dialing



Calling from your web browser

Telephone numbers can be selected in Microsoft Internet Explorer or FireFox web browser

Right click and Call to dial



Calling from Microsoft Persona Menu The Persona Menu is a

Microsoft menu exposedin Microsoft applications *

Microsoft Outlook

Microsoft SharePoint

The Persona Menu is part of Microsoft‟s Smart Tag Architecture

Click to Call extends the “Additional Actions” Menu to provide calling functions

Click to Call will lookup phone numbers in the Microsoft Exchange Global Address List (GAL)

*Office 2003/2007


New ribbon application integrations for Word,Excel and Powerpoint extend click to call functionality in the UC Integration

Cisco UC Click to Call Widget

Office Suite Integration (Word & Excel)

Not supported in Office 2003


Outlook integration now also provides a click to call ribbon for contacting sender and recipients

Right click functions also available


Office Suite Integration (Outlook)



Call from other applications

If a user can select and copy text from an application it can be dialed

Select the text

Click the “Click to Call” icon in the system tray

Click “OK” to dial.



Introducing TEL URI Support

Click to Call 8.0 introduces support for TEL: Uniform Resource Identifier.

Functionality based on RFC3966

Enables an organisation to quickly and easily add click to call capabilities to web and desktop applications



Enable Web applications for Click to Call



Introducing XenApp Support

Click to Call 8.0 introduces support for XenApp application virtualization.

Support is provided for applications distributed across multiple presentation servers.

Support for both desktop and web access modes

Support provided for

XenApp 4.5, 5.0, 5.2


Phone Designer

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Cisco Unified Communications Widgets – Phone Designer

Available for Cisco 8900/9900 IP Phones

Desktop Application to provide customisation of User‟s phone display (Wallpaper) and ring tones

Support for administrator „wallpaper‟ only setting



Import personal wallpapers and ringtones

Additional Phones supported in MR:

8900 & 9900 Series Pro, Business, Standard Plus

6900 Series: 6921, 6941, 6961

7900 Series*: 7921G, 7925G, 7911G

* Ringtone only



Edit and Personalise Ringtones



Edit and Personalise Display


Visual Voicemail 8.0

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Cisco Unified Communications Widgets – Visual Voicemail 8.0 *

8900/9900 Series Phone and Unity Connection Support

8900/9900 Series Unified IP Phone Support

User experience enhancement with newest Cisco IP Phones

Supports Unity / Unity Connection

Enterprise Provisioningwill send correct widget to specific phones

Loaded onto IP Phone from Unity server via Cisco Unified Communications Manager

* Release date tbc, 1H CY‟10


Cisco Unified Communications Widgets – Visual Voicemail 8.0

Enhanced Messaging User Experience

Rich messaging experience on Cisco Unified IP Phone with Visual Voicemail application

Delivery receipts to the phone set

Message counters

Enhanced employee productivity with free application


Visual Voicemail

Common User Experience across multiple Devices


3‟e Februari 2010

Kl 14.00

Peter Jerhamre!!!

cisco apps · desktop sharing the 8.0 release introduces meeting place / webex integration for...

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