cireson portal v5 feature round up and demo + the year ahead
TRANSCRIPT
your system center experts1
THE CIRESON PLATFORMCIRESON PORTAL V5 FEATURE ROUND UP AND DEMO + THE YEAR AHEAD
Presented by: James KleinschnitzEmail: [email protected]
www.cireson.comMonday, May 1, 2023
your system center experts2
Cireson Portal v5 Release
New HTML Knowledge Features New Service Catalog Layout Advanced Request Offerings Global Search
Cireson Portal v5.1 Sneak Peak The Year Ahead Q&A
AGENDA
@IT_MONKEY
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HTML KNOWLEDGE IMPROVEMENTS Complete overhaul of the end user
experience New Knowledge Home Page– Better ‘Top List’ based on new
article meta data – Ability to browse by category– Ability to filter search by Category
and/or Type Added article meta data for:– Ratings – Comments– Number of Views
Article View Page –Added Auto Generated Table
of Contents–Meta Data– Improved Styling to increase
readability KB Manager Dashboard–Quickly filter articles by title,
status, views–Quickly edit an articles
popularity score
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NEW SERVICE CATALOG LAYOUT Quick single page application architecture Easy to browse, always available Service Catalog Taxonomy Tree Segmented Service Offering Page provides less noise and better
context Simplified search Added option to toggle favorites from Request Offering Page
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ADVANCED REQUEST OFFERINGS Conditional Prompt Display– Set the condition for when a prompt is displayed based on the selection or
answer of a previous prompt. Request Offering Sectioning – Sectioning (or paging) allows you to customize how your questions are
grouped and presented to your customer. Provide logical breaks and guide your customer effortlessly through the request process.
Data Types – Support for all standard data types (Text, Date, Decimal, Integer,
Enumeration, Query, Simple List and File Attachment) and many other data types and functionality to come!
Multi Mappings– Map multi prompts to the same input.
Features
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GLOBAL SEARCH Context aware quick search that allows you to find what you need
when you need it.
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Cireson Portal v5.1 Sneak Peak
Dashboard / Page Designer with multi layout options Add Tables & Charts based on custom search queries Option to drill into Charts Other available widgets: HTML & iFrame widget, with many more to
come.
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THE YEAR++ AHEAD Adaptive Mobile Design – In progress Activity Form Redesign Forms Designer WI Timeline Experience Zero-click commands Chat Gamification User Input
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