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Ci Ad d S i VidCisco Advanced Services Video
Assuring Successful SP Transformation - Jan Bogaert
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
Put Cisco Expertise to Work for You
Realize the full value of your Video investment with world-class services from Cisco and our partners
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Service Provider TransformationWhat Are Our Customers Asking ?What Are Our Customers Asking ?
Help us identify new services to grow revenue
How do we deploy the solution & roll-out services, quickly
How do we migrate & integrate your solution
Minimize our risk and ensure predictable outcomeMinimize our risk and ensure predictable outcome
Are my people ready to operate & manage this “new technology”
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Can you help maximize performance & lower my operating cost
How We Can Help Your Staff
• Ensure rapid, reliable, secure p , ,video solutions
• Implement new technologiesp g
• Keep the solution operating efficientlyy
• Receive 24x7 problem resolution
G t id t t h i l• Get rapid access to technical expertise
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
What do we provideVideo is Key for Experience DeliveryVideo is Key for Experience Delivery
Video StreamingVideo StreamingVideo Phone / Video ConferencingVideo Phone / Video ConferencingHigh DefinitionHigh Definition
“Over the Top”“Over the Top”Video Video Managed Managed
Video-TV On Demand / DVR/ Mobile TVVideo-TV On Demand / DVR/ Mobile TV Gaming / Interactive TVGaming / Interactive TV Video to Other DevicesVideo to Other Devices
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Over the Top Video
Over the Top Video
Communications Services
Communications Services
Video Applications
Video Applications
What do we provideBut Not Easy to Deliver… But Not Easy to Deliver
Multi-component
Time to Market
Interoperability
Impact on Existing Services…there are …there are Existing Services
multiple challenges
in deploying
multiple challenges
in deployingQuality ofService (QoS)
Network & Infrastructure Readiness
in deploying a Flexible
Video
in deploying a Flexible
Video
Design for the FutureAvailability, Performance
Solution…Solution…
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Design for the Future Scalability
Performance,Security
What do we provideOverview Services
Make Sound Strategic and Financial Decisions
Coordinated Planning & Strategy
Overview Services
Can your Network &Asses Video Readiness
Assure Video QualityOperational Excellence
Prepare
Can your Network & Infrastructure Support the
Proposed Architecture
Assure Video Quality Experience PlanOptimize
Design Video SolutionManage Resolve Repair
Maintain Network HealthDesignOperate
Products, Services, Support Aligned to the Requirements
Manage, Resolve, Repair and/or Replace
Implement
Design
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Solution Implementation Integrate without Disruption
or Causing Vulnerability
AS Video Portfolio
1. Integration services and Systems integration
System Architecture Design
Vid E i i C ltVideo Engineering Consultancy
Project Management
Project execution: InstallationProject execution: Installation,Documentation, PoC/ Testing, Acceptance, VQM)
2 S t S i2. Support ServicesSPBase & SLA
3 Training Services: Operational
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3. Training Services: Operational Technical, Maintenance, Technology
Customer Demo Centers and LabsCustomer Demo Centers and Labs
Cisco Video Centers of ExpertiseKortrijk – BELGIUM
Atlanta – US
Integration labs provide flexible End-to-End configurations for Integration PoC and Testingand Testing
3rd party-equipment integration
Complete headend
Multiple middleware/VoD systems
DVB-T & DVB-H
M lti l IP t k hit t
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Multiple IP network architectures
Extensive Test-tool & Management systems
Cisco Solutions for Video & Connected Home
• Internet Video Streaming Solution
OD S l ti• xOD Solution
• Video Quaulity of Experience
• DVB-T, DVB-T2 & DVVB-H Solution
• NG Digital Headend
• IP Contribution
• VDOC using DOCSIS 3.0
• FEMTO Cell
• Video Assurance Monitoring Solutionsg
• IPTV
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Project Managementj g
1. Group of over 20 Prince2™ certifiedProject Managers and EngineersProject Managers and Engineers
2. Over 150 years of combined video experienceexperience
3. Co-ordination with all stakeholders: Cisco SPVTG Techn. Specialists, p ,3rd party, Partners & Customers team
4. Focussed on Quality, Timing, Cost,...
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
What this means for youTeam to SuccessTeam to Success
1. Single Point of Contact from A to Z
2. E2E Responsible for all components of the proposed solution, including the 3rd Party components
3. Closely cooperating (“In-Sync”) with Customer3. Closely cooperating ( In Sync ) with Customer
4. Strong Project TeamsSteering committee
PMO
Escalation management
5 P j t G5. Project GovernanceDefined Workstreams
Scheduled meetings
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g
Reporting
Issues, actions & risk follow-up
Who do we serveSome of our customersSome of our customers
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Ziggo – Open, Scalable VoD SystemAdvanced Services Today and TomorrowAdvanced Services Today and Tomorrow
1. launch of the new Ziggo cable brand included aggressive plans to roll out Video on Demand (VoD)
Customer Challenge“We were able to use Cisco’s extensive video service launch gg p ( )
by the end of 2008
2. flexible VoD solution that can be customized to match their language, culture, and programming requirements, while meeting the guidelines of their
expertise to take the risk out of the launch of Ziggo’s new VoD service. Cisco aligned its video delivery team with thebusiness plans, especially rapid time to market
Beginning with the Cisco headend and continuing across the VoD system to the Cisco high definition (HD)
Services Solution
video delivery team with the Ziggo team to create a solution that matched our business model and allowed us to move quickly fromacross the VoD system to the Cisco high-definition (HD)
Personal Video Recorders (PVRs)
third-party vendors for back office, conditional access, middleware, applications, and VoD servers
us to move quickly from concept to operation to support of this mission-critical service launch in the
”
open, scalable solution supporting today’s requirements and tomorrow’s advanced features, including IP video
l ti d ti ll i th Zi ’ t
Impact on Customer Netherlands.”
Tijn Smithuis - Product Development ManagerZiggo
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
solution drastically improves the way Ziggo’s customers can enjoy their video experience
positions the cable operator to maintain its leadership role
Development ManagerZiggoLargest Dutch Cable Operator
Abertis Telecom relies AS-Video for their Advanced Audiovisual Services EuroVOD_Abertis_v4.wmv
1. Meet deadline for switchover to digital terrestrial television
Customer Challenge “We have had a very positive experience with Cisco solutions during our long
for their Advanced Audiovisual Services
2. Provide mandated population coverage
3. Minimize capital expense and reduce operational expense for satellite and terrestrial networks
relationship. In addition, we like Cisco’s approach and commitment to service. The company is consistent in its
Combined satellite and IP terrestrial networks to distribute content nationwide in the most efficient way
Upgraded satellite network to use more bandwidth-
Services Solutioncompany is consistent in its flexibility and willingness to evolve its products to meet our needs.”
“Since deploying the CiscoUpgraded satellite network to use more bandwidthefficient Digital Video Broadcasting – Satellite Second Generation (DVB-S2) modulation
Upgraded terrestrial network from ATM to IP
I t C t
Since deploying the Cisco solution we were able to decrease customer prices by 5 percent without changing
i O k t
Decreased customer prices by 5 percent without changing margins
Decreased operational expense by 30 percent
Impact on Customer our margins. Our market share has increased by 20 percent.”
Abertis
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Decreased operational expense by 30 percent
Decreased capital expense by 15 to 40 percent
Increased market share by 20 percent
AbertisMain network in Spain for TV and
radio distribution and broadcasting
Cisco Playing to Win in SP VideoBest Portfolio, Best Alignment, Best Partners in Complex Spaceg
OR:
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Cisco IPTV leadership : Highest rated E2E IPTV solutionCurrent Analysis Report March 2008
“ Cisco’s IPTV solution set is very threatening to the IPTV solutions of rival vendors due to a wide variety yof factors such as the possession of a three-dimensional in-house product portfolio that few if any rivals can match directly today without relying
lti l t ”on multiple partners.”
1. 6 Key selection criteriaBack Office Compatibility ROSA Outstanding
Content Delivery System Scalability Outstandingy y y g
Head-end Systems Flexibility Outstanding
IPTV Portfolio Diversity and Depth Outstanding
IPTV Professional Service Integration Outstanding
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
IPTV Professional Service Integration Outstanding
Security and DRM Efficacy Competitive
Build, Operate & TransferBuild, Operate & TransferEnd To End
Planning and
End To End
Assurance and
End To End
Operational Excellence
Business Area Build Phase Complete Operate Phase Transfer Complete
Content Operations Operational Customer Operating Customer Operating
Planning andExecution
Assurance and Efficiency
Operational Excellence
Advertising Operations Operational Customer Operating Customer Operating
Subscriber Marketing Operational Customer Operating Customer Operating
Video Services Defined and Available In Service In Service
Video Infrastructure Operational In Service In Service
Video Operations Center Operational Cisco Operating Customer Operating
Customer Relationship Operations Operational Customer Operating Customer Operating
Field Operations Operational Customer Operating Customer Operating
Customer Operating CiscoVideo Engineering Capable Cisco Operating Customer Operating, Cisco Supporting
IP Network IPTV Scalable In Service In Service
Network Operations Center IPTV Integrated Joint Operations Customer Operating, Cisco Supporting
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© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID
Network Management Systems IPTV Integrated Joint Operations Customer Operating, Cisco Supporting
Network Engineering IPTV Integrated Joint Operations Customer Operating, Cisco Support